This shop is easy to get to and provides quick oil change service. Because of that, you typically…read moresee lines of cars waiting especially during peak hours, afternoons mostly. The website states they open at 8:00 am daily but tech said they actually open 6:00 am. This is good for those people who have time to get it done in the mornings before work. I was in and out of there in 20 minutes. They do show you other services on the screen to have done which is just a part of the tech's job to upsell customers on additional services. As a repeat customer, they do send coupons regularly in your email. Mine expired as of 12/27/25 but the tech pointed me to some coupons available online. I was able to get $15 off my synthetic oil service today.

Actually saw this one home from the store and I went home and picked up my other vehicle. Came in…read morethey scanned the vin # all info was in the system. Asked me what services I was needing then they went over what was needed in the end after they examined the vehicle . All the young men plus the manager were very professional honest and quick to answer any and all of my questions. He even told me I can go on google and get a coupon for $15.00 bucks off I paid about 100.00 bucks but honestly I never got off my vehicle and the service was quick and fast and I will be coning back Thank you guys

My 2005 Tacoma with 176000 miles needed new brake pads and discs, rear drums turned and adjusted, a…read morereplaced rack and pinion assembly, power steering brake fluid flushing and replacement, and a wheel alignment. They completed the work in a timely manner and did an excellent job. The brakes and steering work like when the truck was new. I have all my full synthetic oil changes done here as well. They even gave me a 5% veteran's discount.

I always have a great experience when I visit the white lane location. Anthony R. is always on top…read moreof his game and I can tell he has a lot of experience in the auto industry. Even though I drive across town for my car maintenance Anthony's R. service is second to none. His professionalism and attention to detail is a great reflection upon himself and Big Brand Tire. They need more self motivated, self driven employees like Anthony R.

After the $44+$10 (for the mats) cleaning Not worth it, poorly done cleaning service.read more

I got the $40 wash only to still find crumbs on my seats and center console...wheels weren't wiped…read moredown...armor all is watered down...got home and still had to clean all that up myself...could have said something, but I just wont go back.

First thing what's more important? Is they still do hand wash?…read moreI live on the east side of Bakersfield's and drive to Stockdale for this reason. Staff is friendly and respectful. Also will accommodate you at your request for any detail while they're finishing up your vehicle I have the unlimited Wash so I'm here twice a week.....

The staff is always prompt and friendly, but I do get tired of all the upselling. I have mostly had…read moregood car washes here. Usually even if there are lines you can get in and out in a timely manner. If something isn't quite right all you have to do is ask politely and they will fix it. The facility is always clean and well maintained. But sadly the cheapest car wash is now $29. I miss the $15 car wash.

If I could leave a zero I would, first of all I went in for an inspection letter for uber. they…read morefirst man to talk to me was rude but whatever I'm not bothered i was about 20 minutes they finish the inspection and just have me waiting. I hear loud noise like a mallet hitting metal I ask the guy processing my payment what the other " mechanic" is doing he says i don't know and laughs. So I go out there and say what's going on this is only an inspection why is he under my car hitting stuff. He diverts the question and plays dumb or is both are possible,however They are very untrustworthy please please just go anywhere else don't make this mistake they will no care one bit about you or your vehicle

I could not believe how much the cost of a conventional oil change is here on Oak street now. I…read morehad a coupon and it was still over $70.00. Will not be going back unless they drop their prices. Service as ok but the price is rediculous.

Had to leave a review because honest mechanics are hard to find. I drive an 07 FJ Cruiser a heavily…read moremodified, lifted truck and a discontinued vehicle that's become harder to work on. I was getting quoted around $11k for an engine swap and he got it done for $6,500, easily the best price I found. He didn't just swap the engine either replaced my radiator, fuel pump, gaskets, coolant, spark plugs and took care of everything the right way. Super fair, reliable, and never felt like I was getting overcharged. Even after the work was done, he's still helping me check engine codes from AutoZone and making sure everything is running right. Definitely earned my trust and I'll keep recommending him to family and friends.

I needed a crank shaft sensor replaced on my 2019 Kia Cadenza and they were on it…read more So helpful, quick service and great prices. They quoted me a price and stuck to it, that means a lot. Thanks for all your help! I totally recommend this company.

They are amazing And efficient…read more Keep you informed of the services your car need. I been coming here for about 10 years.

This place is a joke DO NOT TAKE YOUR CAR HERE. A representative messaged me about getting a…read moreproblem resolved and then ghosted me. Completely unprofessional and terrible service.

Came in today to have my parents car brakes checked. My dad had come maybe a week ago & they said…read morenothing was wrong with them. After driving their car, I felt a little concerned since I'll be heading up to the Bay Area and I just don't want to get into a car. They checked the car again, all complimentary. Everything was fine & they explained that bigger cars have softer brakes so it might feel like you're having to press hard to stop the car. I've gone to Pep Boys in the past with my previous car & they have always had great customer service. I would recommend!

Never Ever will recommend Pep Boys for any services on my Chevy Camaro. Last year in August my ac…read morewas only blowing hot air suddenly so I made a stupid mistake by going there and they told me it was my compressor so I trusted and let them change it out but still was blowing hot air. Took the car back next day and and not sure what they did to my car and they left problems even still today am not able to use my ac and it keeps rattling and making bad noises since they operated on My car