My pool was a mess and equipment wasn't working properly after being deserted by my previous pool…read moreservice. I contacted Mark and he was out the next day and took care of everything. My pool is now blue again and everything is working great in less than a week.

Since hiring Mark, he has always been great and on time. I have 3 boys who constantly swim and…read morejump. Mark has been on top of all the chemicals and making sure our pool is crystal clear and ready to swim.

I've been using Ron Cody's pool service for almost 6 years now my experience has been great I've…read morehad several of his guys come to my residence over the years . All of them very attentive and willing to take the time to talk about the condition of my pool and what I need to do . Unfortunately I've had my pool redone and it's become easier to maintain than ever before . Thanks again Cody,Ken,Darrin & Justin

Amazing. Very professional and answered all our questions. I will definitely use them again iread more

We have never had a pool built before. Aquatique was the first and only contractor we called. We…read moreliked their expedient return calls and friendly presentation. Once we signed the contract, however, the service and friendliness was minimal. The pool turned out well and we are happy with the finished product. I attribute this to good subcontractors. There are, however, several things we would have done differently (lighting, water depth, steps, equipment placement, landscape) if they had been more consultative in their approach. No related options were presented. Not sure how other pool contractors wrap up, but once the plaster was completed and the water fill process begun, we never saw anyone again until the Office Manager came to physically collect the final check. Our front and back yards were left with dirt and debris everywhere. Our fence was haphazardly erected with scrap wood. We weren't sure if they were coming back for clean up or repairs - and they never did. The time we should have been sitting back enjoying our new pool was used to address the mess they left. At the end of the day, we love our pool but when you are spending so much money you expect exemplary customer service, and a clean job site, from start to finish. It seems by placing a bit more energy into consultation, customer service standards and clean up, they could have made this a much more positive experience. Update as of June 2015: we have had about four pool/equipment questions for Aquatique since the pool was completed. One cracked tile issue was expediently addressed by the subcontractor. Remaining issues, mainly concerning how to operate the equipment (for which we were not provided instruction) were handled with hostility and never addressed. Hard to believe a company can stay in business with this with this sort of customer service or lack there of. My only recourse is to downgrade my yelp review from 3 to 1 and recommend that you not use this company. If you Google this company you will find a similar customer service experience. Unfortunately I ignored it but now see it is Aquatique's style of doing business.

Aquatiqe built us a beautiful pool +7 years ago in El Dorado Hills. We had a minor leak and I…read morecalled owner Kevin O'Conner and he came out immediately and quickly had it fixed and resolved. That's outstanding customer care and service!

Recently a tree fell in my yard and destroyed all my pool equipment, I selected M&M Pool…read moreConstruction, a local company in Carmichael, to do the replacement. Mike, the owner, was extremely knowledgeable. Before beginning the new installation, he took the time to identify for me all the old and unmarked water and electrical lines in the area. if there was a. better way to do something, he discussed it with me. And, when he and his worker came with the new equipment, they had it all installed in a day. The end result is so much better than what was there before. Lights, slide, jets, all work great. Best of all, I can now operate the pump, heater, timers, etc, from my phone and the app is so easy to understand. I would highly recommend this company to anyone in need of pool construction, repair or routine service. I feel my pool is in very good hands!

We received excellent start up & initial maintenance services from this company after putting in…read moreour new pool. Kevin came out & was SO helpful & informative! He provided great customer service with his pleasant demeanor & professionalism. He gave lots of instruction, useful recommendations, & did some problem solving. We appreciated how accessible he made himself to communicate with & all the knowledge he shared.

In the past, we were with other pool companies and the service was not there. But, since we started…read morewith Prizm Elite we've been very happy with their service and value. They're always on time and stick to the schedule. They also send you a weekly email that reports your pool readings.they also make it easy by you paying with auto pay. Both Avyn and Derek go above and beyond to keep your pool sparkling clean. We appreciate your service. Thank you Prizm elite. Carol Aceves

Needed a new pool maintenance company and decided to go with Prizm. I'm a new customer to them now…read morebut so far they are extremely professional and detailed. I like that they have a contract that lays out their services. Really spells everything out for you and removes guessing related to what's included in your monthly service cost. I would recommend them.

After 15 years of being with this company, since the original owner, Dan decided to completely…read moreghost me. The last thing I heard from him was a service I was going to be provided and was never provided. I attempted to contact him via text and phone and never received anything back. Since then, because of his lack of services, I have had to start from the bottom up of getting the chemicals corrected. The last thing I heard from him was that he was going to provide a service and he never did. On top of that, he sent me a bill for the month that he had not contacted me back. As a business owner, and somebody who has been a loyal client to this company I would expect a business owner to at minimum, contact the individual back and have an adult conversation explaining the situation. I would never refer this company to anyone. Since the original owner it has done nothing but go down hill.

Dan is awesome! He made sure I always had a good understanding of what was happening with my pool,…read moreand what needed to be done. His value was amazing, as he never charged for anything more than the service call and the few chemicals I would need. As an example, another pool service company said "Standard Green to Clean, $600" but dan came out, inspected my filter, fixed my broken filter manifold for the cost of parts plus his service call. Then, he suggested if i want to get it clean faster I could just run over to the pool supply store and buy dose of Green to Clean for $40. I did just like he said. He's a straight shooter who's honesty saved be a bunch of money! Later, I had a bad algae bloom. Dan came straight out and tested my water, no nonsense, he got down to business. Found that the phosphates were high, told me exactly what treatment chemical I would need and how to use it, and of course offered to do it for me or let me do it and save the money. I let him do the treatment since he has the chemicals, and he's a good guy. My pool looks amazing now! Thanks Dan!!!!!!!

Excellent Service. Left message and Bruno contacted me quickly. He installed a new pool pump which…read moreis very quiet and came back the next day to install a new timer. Bruno is very respectful and passionate about his work. Will definitely be calling him for all my pool needs.

RGZ Pool service and repair has been awesome! They helped get our pool back to normal after we…read morebought our new house. They also helped replace the undersized pool filter that was causing low circulation and algae. A really great value!

Alex has been servicing our pool for years and could not recommend him more! He is professional,…read moretimely, communicative and does great work! When we bought our house, he helped revive the pool from algae build up and repaired some pool equipment. He does a full service every week and keeps our pool in great shape. We went through a few pool services before finding him. Nothing compares to the level of service he provides.

Alex does a great job of keeping our pool clean and looking great. He is very communicative and…read morepleasant to work with. We highly recommend him.