We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

We planned a two week trip to London and Paris with Amy's help. She was extremely professional:…read moreknowledgeable, helpful, friendly, accommodating and available. I did not have one single negative interaction with her. During our trip, I called her once in a panic because I couldn't confirm a prearranged taxi to get to our train, and she responded even though it was midnight, California time. I cannot say enough positive things about her. We will most definitely go back to her for future trips! Oh, and YES! Our trip was amazing!

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

I've booked to Asia a couple of times with Emily Lam. Least to say- you definitely should do so…read morewith her. She's absolutely amazing and is so sweet in accommodating any questions you have. Definitely great price point as well !

Just called to see if I could get a quote for an anticipated trip to Asia, gave her the dates and…read moreall she said was "the date you want to go is all full, sorry. I would recommend checking Cathay Pacific." I'm thinking really? I call travel agencies so I can get other options and better rates, and telling me to check an airlines website was not helpful at all. Sorry. The only reason why there's two stars is because she did mention that flights from HK to Shanghai are cheap relative to other airlines. Bleh.... probably wouldn't try here again...

Sharon has planned several trips for my family and each time she's done an absolutely wonderful…read morejob. She's great at preparing several options, able to talk through the pros and cons of each one and she always finds the best deals! I highly recommend Kent Travel Team for any travel booking. It's always easier, cheaper, and better than you could do yourself.

From the owner: We help you plan your dream vacation! Our services are free and you get discounts that are only…read moreavailable when working with a travel agent. We book family, couple, group, corporate, sports, Disney, Universal, cruise, all inclusive, and many more vacations. Let us take on the stress of planning a perfect vacation so that you can enjoy your stay knowing that everything has been taken care of. Contact us today for your free quote!

Pacific Harbor Travel truly helped me today in buying a train ticket to Los Angeles, Ca. They were…read morevery helpful and patient with me and I am very grateful for their help. I recommend this travel agency to anybody wishing to travel near or far, vacation or business... Thank you for everything Pacific Harbor Travel. And for sure your company with be handling all of my future travel needs. God Bless.. Raymond Gutkosky

Candace is the *best!*…read more I am not a typical traveler, and I was not looking for someone to help me plan a vacation. After hours of researching fares online, using the various discount sites (Travelocity, Priceline, Expedia, and the other guys) I went to AMEX and even AAA, as I am members of both. Yeah, they were fine, but I was wasting hours of my time NOT getting answers to how to make my trip smooth and effortless. I decided to try a travel agent for once in my life. I love flying: I hate the hassles of the airport. It just gets worse every year. I wanted to see if a pro could "just do everything for me and get me on the plane without the lines and hassle." I needed to book a flight to Costa Rica. I knew where I was going to stay, and when I wanted to go (etc.). The problem was that I had options of which airports, which airlines, and times (not just the $ amount). Look, if you aren't 17 anymore, you might want to think about your travel experience. How fun is it--or how much of a drag is it to get to the airport, stand in line, stand in another line, get frisked by TSA, and forget customs! Ugh! * * * All of this magically went away! * * * I called Candace. I said "I know where I want to go (blah blah blah) and she actually listened to me tell her what I wanted to do. She surprised me by finding me a BETTER airline than I had found in several hours. She guided me though the TSA pre-check, CLEAR, and Global Entry processes. She even sent me highly detailed information (with pictures!) of what I can take on the plane and how to avoid hassles with bring a laptop, iPad, and extra battery packs. She changed my trip from a hassle of questions to a dead-simple "show up, go here . . . they will escort you to the front of the line, where you will be put in the front of the next line, and all you have to do is get on the plane and enjoy your trip." She even helped me figure out how and when to order a tasty meal (for free) on the plane before I went to the airport. Just in case you don't know, one of your biggest hassles flying are the airports you have to layover in. They are not all the same, and most have special lounges you can hang out in to make your "airport experience" infinitely more fun (and less stressful). If you are planning a trip, you need to talk to Candace. Her fee was so cheap ($550 LESS than other TAs I had considered) that I am embarrassed to say here. But the treatment I had was first class. On my first phone call we got everything cleared up and set in motion. And she kept track of my progress over the time as well. I am a fan for life. No more stressing myself out trying to save a buck flying. It is worth three times the price to have a REAL travel agent do the hard work for you, so you can just pop in to the airport and breeze through all of the lines while everyone else is surly and tired of waiting. I feel bad for anyone who travels like that. There is a better way, and that is why I am writing this review.

My friend wanted me to join her on a Paris trip and how could I say no. I had questions for Stacy…read moreand she put my mind at ease and I booked the trip. The hotel accommodations were lovely. The excursions were well thought out and it was such a bonus to have a private tour guide for the week. There was plenty of free time away from the group and plenty of fun together. I've been to Paris a few times but I must say this was the best trip from departure to the return the experience was fantastic

This was my second year on the 'Paris Girls Trip' and it was perfectly perfect. The itinerary was…read morethe most delicious blend of planned activities and free time. The lunch at the Eiffel Tower was a view like no other. In our free time, my daughter and I went out on our own, cause Paris is just that safe! This trip was a mix of history, sights, friendships, and memories and of course some of the best food. I could literally gush about it for days. We started as 9 individuals and ended being the best of travel friends. Girls trips are just a special way to see Paris. Stacey did all the planning, coordination, transport- giving us an immersion trip of what it's like to live in Paris. I can't wait for the next one! Stacey really does plan the best tours and moments, paying attention to details you didn't even think of, making it so easy to just have the best time of your life. Life is a cabaret!

I have been using Sunnyvale travels for more than a decade now and every time I work with just one…read moreperson - Manisha!! She is outstanding, empathetic and very very supportive. She is patient with our changing asks, and she tries her best to get the best possible fare. It may not be the absolute cheapest, but you can be rest assured that you are getting the best support from an agent. One E.g - Last time Singapore airlines delayed my first leg from SFO to SIN by 12hrs... I had to struggle with them for 4hrs in the middle of the night to get my 2nd leg properly rebooked. When I got it eventually, we were spread all over the flight, this was especially an issue since we were travelling with a 6year old. Manisha fought with airlines and made sure we got the best seats and ensure that we were all together again. She also took care of our meals as always. On the way back, we had an emergency and needed wheelchair at the last minute, all I did was contact Manisha and she made it happen in just an hour's time. If you are shopping and want a person whom you can trust will support you, look no further than her!!

I've been using their services for years now and Manisha has been an amazing partner for us. Always…read morehelpful, informative and pro-active. From last minute changes (while in another country) to urgent bookings, we've have always depended on Manisha time and again to help us out and she has always been super helpful. Thanks Manisha!!

Return client. Our 10 year wedding anniversary was awesome! Thank you Vanessa!…read more We went to Puerto Vallarta (stayed at Hyatt Ziva) on Aug 28th and it was so relaxing! Traveled from SJC to PVR. Airport concierge by Mayaland was SUPER helpful and private to get to as from the airport. Helpful being in a new country and not knowing where to go to check in. Great service!! See ya next year, somewhere!!

DO NOT HIRE LOS GATOS TRAVEL. MAUREEN COLLINS IS A TERRIBLE TRAVEL AGENT…read more LOS GATOS TRAVEL IS AN OLD, DYING BUSINESS RUN BY A BUNCH OF TIRED OLD WOMEN WHO SHOULD HAVE HUNG IT UP DECADES AGO! GO ABSOLUTELY ANYWHERE ELSE BUT LOS GATOS TRAVEL TO BOOK YOUR NEXT VACATION! I hired this company to plan my family's trip to Italy. My agent was Maureen Collins. All she had to do was book plane tickets and a hotel in 4 cities in Italy. That's it. No tours, no special accommodations, no special requests. 4 hotel rooms that slept two adults, one child. She failed. She forgot to book us a room in one town. I had to do that myself and being admittingly unexperienced with traveling, I booked a terrible hotel where a couple of nights we were the only clients in the entire place. She messed up our reservation in Palermo and we were forced to stay in someone's PRIVATE RESIDENCE!! The dude who owned the "boutique hotel" she supposedly booked for us, saw we were in a jam and allowed us to use his private apartment while he went away for a few days. The apartment was dirty and wreaked of dog. My wife and daughter both got flea bites. We had to pay the guy over 200 Euros in cash to stay in his filthy home. THEN, we found out she had us checking out a day before our flight left Palermo for Rome. She left us homeless for one night of our trip! Her response? "Not sure what else I can do" She never apologized, tried to fix anything or even check on us to see if everything had turned out ok. The owner of the hotel suggested I fire her immediately and I had to totally agree. Maureen had a shitty attitude from the start. I should have gone with my gut feeling the first time I called and was treated like I was totally bothering her. Like she was doing me a favor by doing the job SHE CHOSE TO DO!! The only saving grace was that we were not out any money. I would be taking Maureen to court this minute if we had. AVOID LOS GATOS TRAVEL AT ALL COSTS!!!

Toni planned our honeymoon vacation and did an excellent job…read more My family has worked in the airline business for decades, and also other family members as travel agents. I know how to plan my own trips and have traveled extensively. However, when it came to planning my honeymoon, this was one trip that needed to be perfect. Mid County Travel took us through the options, worked with our budget and paying for the trip on a schedule while also planning (and paying for) a wedding. Every question we had was answered in a timely manner. I highly recommend the personal services offered by Mid County Travel. P.S. If you look at my other reviews, they are all positive. I only review places and services I feel are outstanding. I won't do negative reviews.

I have been working with Toni for years. She has coordinated all of my traveling arrangements for…read moremany years in the US & Internationally. Toni listens to exactly what I want my travelling experience to be and recomends the best package for me & my family. I will always use her services and recommend her hightly to anyone who wants to work with an experianced expert that works within your budget and can arrange a payment plan on most occations. She is the BEST!

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.