Called ADT to set my new wife up on her phone. She has AT&T as a carrier. AT&T is not…read moretext-compatible with ADT... no problem. Wanted to set up Push notifications. The technician said it couldn't be done because we have AT&T. BS. So I said "let's set up email notifications". He said it couldn't be done because we have AT&T. Again, total BS. He was worthless. I asked him to send an email to my wife from his ADT account. He said he sent it. Nothing. He blamed it on AT&T. Worthless. I spent a couple hours figuring it out for myself. Push notifications work perfectly. Email notifications work perfectly. He flat out lied to us. Lied. All he had to say was "I don't know how", but he blamed AT&T for everything. I was getting pretty testy by the end of the phone call. Didn't swear. Didn't yell. But yes, testy. Did it all myself, no thanks to their tech support. I should've written down his name. I'd complain officially.

I am extremely disappointed with my experience with ADT. The sales process felt rushed, and…read moreimportant details regarding cancellation policies, contract obligations, and financial responsibility were not clearly explained before installation. Had everything been transparently disclosed, I would have made a different decision. After installation, the service and overall experience did not meet the expectations that were presented during the sales process. When I attempted to cancel and offered to return the equipment, I was still informed that I could be responsible for significant charges. As a consumer, I believe companies should clearly explain long-term obligations and cancellation terms before locking customers into agreements. I have since had to escalate this matter through formal consumer complaints due to the lack of a fair resolution. I hope ADT improves its transparency, communication, and customer support practices for future customers.

I have been with the same Internet/TV/Cable providers since cable was invented. The name has…read morechanged several times due to constant buyouts but I never left. I have always remained loyal, always paid my bill on time, was the "Classic Sucker". For what reason I have no idea, I have remained loyal to a fault while they abused me at every turn. I had my cable, Internet, and telephone with them thinking they would show me some appreciation... No! That just gave them more options to arbitrarily raise my bill anytime they felt like it. And they certainly did do that. It seemed like every time I opened my bill there was some nonsensical increase without warning. Unfortunately, I'm not convinced any other carrier would be any different. So I feel stuck. Called customer service to no avail. They give you a bunch of double talk and no help at all. I have now cancelled my cable TV to get my bill under control. So, what did I find when I opened my May bill... a combined increase of 25% for the Internet and phone. Just can't win...

Terrible customer service on March 2. I went to pay a bill, not only did I wait for hours there…read morenobody there helping customers. Awaiting for hours on end I blame the supervisor for this and treating people terribly.

i used this company for my tv and they were great! super easy install!read more

From the owner: With 40 years' experience we do installations and service DIRECTV, Dish Network, STARLINK, Hughes…read moreNet, Internet, SONOS, security cameras, install TV,s, plus Local off-air antennas.

I was switched to u-verse internet and home phone without being given a choice, and the cost…read moreincreased. Then for a couple months, I was getting 2 bills, one for the service I was getting before the switch, and one for the new u-verse. So I was being billed for the same services twice (internet and home phone) at 2 different prices. I took the matter to a supervisor and they fixed the problem immediately, the double bills stopped immediately, and they even refunded some of my money for the trouble. And even though the new u-verse cost more, they gave me a discount for the first year. Their excellent customer service made all the difference.

False advertising and deceptive pricing! Door to door sales lie to get you to switch with cheap…read moremonthly price offers and guarantees that aren't honored! We were billed $300 dollars for 3 months of gig internet that was sold to us at $35 dollars a month!??? Customer support was condescending and rude when we called to find out why they stole $300 from our accounts for auto billing and offered $10 dollars in make ups!?? Don't believe a word these con-artist spin. Slam the door in their faces if they come around and keep a bowl of rotten eggs on your porch for these internet thieves!

the customer service experience was exceptional! Brian was incredibly patient and thorough in…read morewalking us through the process of upgrading our phone. thanks a bunch!!

Service is quite impersonal, even down to the 'cute' handwritten THANK YOU card that was sent in…read morethe wrong person's name. Also, their retail items are over priced in order to "find a discount" at the last minute, in order to make you think that you've gotten a deal and thus, leave happier than you would have. It's bait and switch on anything they can possibly do to fluff up their numbers in both sales and direct reviews of the employees. I'm embarrassed to say I was with my father when he got his new phone and this all happened. If you have an advanced age relative or friend, I would highly recommend that you accompany them to this establishment, as it's very possible that they would get swindled out of more money on items with marked up prices without someone who could catch the multiple red flags and then "whoops, found a discount " etc etc. The person, Brian, who sold my father his phone, couldn't even be bothered to look up my father's actual name (that is directly listed next to the phone that was purchased, on the date it was purchased - and is also a verified user on the account) to send the absurd card to him.

5Star service all the way around. Great experience with Huffman Information Technology Services…read more They mounted 3 TVs and the results are fantastic. Ashley the technician was punctual, professional, and made sure everything was perfectly level and secure. He was respectful of our space, cleaned up after the job, and explained everything clearly. The setup looks clean and polished--exactly what I was hoping for. We highly recommend him for anyone looking for reliable and high-quality services!

From the owner: We are a mobile IT and computer support company servicing Summit County and surrounding areas. We…read morespecialize in: building custom networks with Ethernet and Wi-Fi; designing / installing security camera systems; hanging your TV / projector & screen and setup your audio system; install and setup your video doorbell, smart thermostat, smart locks, speakers, displays, hubs, home security systems, cameras or other smart device. All for your home or business.