I was just in the Verizon cellular sales store at 1060 W Main St, Ste 3, Abingdon, VA, 24210 for…read moreassistance and have NEVER been treated so badly. the guy, they wouldn't give my husband his name, coward, was laughing at me, making faces like so what, you know the facial expression. the thing is he kept laughing! Oh my god never in my life have I been so insulted and disrespected in my life! I understand I needed to go to corporate office for assistance but he just kept on laughing and making faces! I would NEVER recommend anyone go to that store! Shame on him and shame on the ones who wouldn't give my husband his name!

From the owner: Visit the T-Mobile store in Bristol and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1430 Volunteer Pkwy Ste 30 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Stay Away -- Garbage Service & Useless Store…read more Verizon's service in this area is a joke. Upload speeds barely hit 1 Mbps, which makes sending a photo or making a video call almost impossible. Completely unreliable. And the Clear Creek Rd store? Just as bad. They'll happily sell you service they know doesn't work here -- then ghost you when it fails. No solutions, no accountability, just sales pressure. Dishonest, unhelpful, and borderline scammy. Don't waste your money or time.

Had a great experience at Verizon upgrading my phone! I traded in my iPhone 16 for the iPhone 17…read morePro Max, and the whole process was smooth and stress-free. Vincent (Vinnie) and John were both awesome--super knowledgeable, patient, and genuinely helpful. They took the time to explain my options, made sure I got the best deal, and answered all my questions without rushing me. If you're thinking about upgrading or switching devices, definitely ask for Vinnie and John. Excellent customer service all around!

Hannah is one of the sharpest Verizon reps that we have ever worked with and we have been Verizon…read morecustomers for 14 years. If you need help, this is the store and the rep to work with for excellent service.

From the owner: Bristol's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel 10…read morePro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Bristol connected with top technology and expert guidance. Visit us today at 105 Gate City Hwy for the newest smartphones, tablets, and accessories.

is a terrible business. I can't wait till my phone is paid off so I can just leave. My has been a…read morelittle late because I've been sick and even in the hospital. turned it off even though I told them I would be paying it on Friday, which is a couple days away. I couldn't ever recommend them to anyone.

Please go to this store!! The staff are all pleasant and knowledgeable! We came in to upgrade our…read morebusiness account cell phones. This was the best retail experience we've had all year.

I cancelled my service and I'm still being charged. I've been asked twice to pay a bill and they…read morewill credit me. I've just received another past bill. Absolutely ridiculous. I work with the public everyday and this is extremely poor customer service. How can you charge me for services that I haven't used???

Would give 0 stars if I could. My sister locked me out of my old phone which I had neglected to…read moreback up with all my pictures. These pictures included a deceased family member and these were my only photos. I had hooked it up with my Gmail account at one time, however since I had gotten on my new phone it switched it over. A few people who had a similar problem happen to them and the people at T-Mobile unlocked their phone and got their photos. Well. I went in to this location since I was leaving the lower 48 and we have no stores up in Alaska (where I live). I asked them and they began questioning me. Accused me of stealing my own phone. Even though the background was of me and my significant other. Are you serious? I told them just to give it back. That's ridiculous and very unprofessional. It was even still hooked up to my T-Mobile account. Absolutely outrageous. I would say politeness should be taught to your employees.

Service has been as advertised. 10mbs, always running at least 9.5 so it's good…read more Giving two stars because of billing practices. Yeah, I know, I know, phone companies and utilities in general are known for their shady billing practices. But I just thought I'd write for the record... The deal where you get 10mbps service for $34.95 per month for 12 months with a 12 month contract is false advertisement. It should read $34.95 per month for 10 months and $44.95 per month for 2. The reason for this is you are required to sign up for autopay to get the extra $10. But I could not sign up for it until a bill was generated. Once a bill is generated it already has billed for a month, and a prorated month. Then you're first bill will only have a one time $19.00 promotional discount, when it should be $19.00 per month. (two months), basically if I get what they promised, I should have received $60.00 off my first bill. Because the standard price for this package is $63.95 per month. They charged me for two months at $63.95 and only took of $19.00 total (on time). Then they tell you that even though you a paying for a prorated month, they do not take off the extra $10, even though I signed up for autopay the very night the bill was actually generated. I'll be watching my next months bill. He said it would be normal. I felt like if it's not it constitutes a clear breach of contract on their end (oh that's right, these contracts are made to protect THEM), but it doesn't matter any way. In Damascus VA, there is no other choice for high speed. Unless you want to go with Zito and pay $50 per month anyway for an average speed of 0.05mbps. Oh, and it took 1 hour and 25 minutes on the phone (mostly on hold) to score this extra $19.00 taken off my bill. When it should be have been $39.00 off the bill. So I got screwed out of a good amount of time and money.

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.