Spectrum is a neighborhood car repair shop. I came here yesterday for an estimate repair to replace my tire well cover and fix the front bumper clip. I was promptly met and given a very good price estimate. What a pleasant surprise! Very affordable out of pocket since I have a 1k deductable insurance. I am here today to get it all done in about an hour. Very kind staff and prompt service. I am pleased and will be using and recommend them in future! read more

I picked my car up and it looks good. The customer service was great with Marcos. He was a pleasure to work with!

I want to be upfront: I did not choose Spectrum. My vehicle was damaged by Mister Car Wash's equipment, and Mister Car Wash required me to use Spectrum as a condition of covering the repair. If the choice had been mine, I never would have brought my car here--and after this experience, I'd urge others to think twice before doing so voluntarily. I brought my 2014 Honda CR-V in for a front bumper repair--two parts needed replacing. The estimate was 2-3 days. What followed was seven weeks of repeated visits, poor workmanship, and zero accountability. Visit 1 (July 28): I dropped my car off in the morning. The shop called me that same afternoon to say the work was finished. When I arrived, I discovered they had only replaced one of the two parts listed on their own estimate. The service advisor, Marco, argued with me that the missing part wasn't part of the job--until I showed him a copy of his own estimate, which clearly listed it. I had already returned my rental car based on their word that the job was complete. Spectrum made no effort to arrange a replacement rental or cover the inconvenience they caused. I also noticed that items in my car's interior had been moved from where I had left them. A shop working on the front bumper should have no reason to disturb the interior beyond moving the vehicle in and out of the bay. Visit 2 (July 29): I brought the car back to have the missed part installed. When I got home afterward, I noticed scratches on the new bumper, rough paint, and panels that were visibly misaligned with large gaps. I called the shop, and they told me to bring it back. Visit 3 (July 30): I brought the car in to show them the scratches, rough paint, and panel alignment issues. They said they'd need the car for a full day to address everything. Visit 4 (August 5): I left the car for the entire day. When I picked it up, a scratch was still present, and there were large bare spots on the bumper that looked like they had been touched up with nail polish. They told me I'd need to bring it back again. Visit 5 (September 12): I brought the car back one final time. The scratch was poorly concealed, and the panels were still misaligned. At this point I stopped bringing my car back, because five visits over seven weeks made it clear that this shop is not capable of producing acceptable work. To summarize: Spectrum called a job complete when it wasn't, argued with me about their own paperwork, left me without a vehicle with no attempt to make it right, and then failed to fix their own mistakes across four subsequent visits. I would not trust this shop with any vehicle. read more

Stopped in in 6-4-26 to get an estimate on repairing a chip in the paint on my 1938 street rod . The service advisor looked at chip and had a painter look at chip . He kept telling me how hard it was to estimate older cars because there is no book on them . ( yet he told me how they actually had an older pickup they were painting currently .) He said we have 2 ways to offer to fix the issue . The expensive way was about $2-3k to fix it . I wanted a firm estimate was my reply . He then said he'd advise to do the blend it in way which was cheaper no warranty . He said he couldn't get me a price without looking everything up . I gave him my number as it was on the form I filled out . He said he'd call me with the prices both ways , but it was hard to look it up . Today is 6-8-26 and he still hasn't called me Yes I found 3 other shops that gave me prices on the spot . So obviously I went with someone that wanted the business. Obviously they are too busy to bother for a $2-3k job . read more

Javier fixed our truck, which had a paint scrape on it, in a matter of minutes. He worked his magic and we were so pleased with his work. Very gracious, professional and honest in his work. I recommend him to everyone. read more

Javier always used to take great care of me with good prices and work, I have a 2001 Isuzu trooper I had to replace the driver side window regulator three times, the last time there maybe around a year ago they said I also needed a new window, in Tucson we don't roll our windows down very much, I had a problem once again with the window and went there this morning and they said I need a new window and regulator again, I feel maybe it wasent installed correctly the last time around, I feel disappointed !,,, Javier offered to correct the problem if I got the parts, this is what a good honest business man does,, it keeps his customers coming back !,,, thank you Javier ! read more

Unfortunately, my car has been involved in two minor accidents in the two years of its short life and has been repaired each time by Spectrum. This is a tri-coat color that I've been told by others is extremely hard to match - not for Spectrum. They have done the minor body work to perfection and laid down paint better than the factory. They are professional, courteous and go out of their way to keep the owner informed of progress. They work closely with Enterprise rental so that you are not inconvenienced while having your car repaired. As long as they are there, they will be my go to auto body although I sincerely hope I never need them again :-) read more

Over a year ago, I backed into a dumpster wall. The damage included breaking the gas cover. After getting quotes from several auto body places, my husband and I chose Spectrum. The car is 10 years old and has high mileage, so I only wanted to fix the dent and the gas cover. I didn't care about anything else. Marc explained why painting the car would be important, and we agreed. I expected they would have to wash the exterior to paint but WOW! Not only were the repairs and paint work great, but the interior was an added pleasant surprise. The entire car was detailed. We were very happy and satisfied with the work done by Spectrum Ina Road Auto Collision. Thank you. read more

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Only good things to say about this most excellent west side body shop that earns its glowing reviews. From estimate (from Javier, the owner) to job completion, everyone I dealt with was professional and gracious. My job was on the small side, but the body and paint work was impeccable, and the tab was more than reasonable. My newer Honda CR-V once again looks like new; they even washed it and vacuumed the inside! Recommended without reservation. read more

every time i go to the passenger side of my vehicle, i'm reminded of the crappy attempt they made to fix it. the first time i went to pick it up, when it was supposedly done.(5 weeks longer than estimated) i noticed what looked like a dent on the repair area from 25+ feet away in their parking lot. walked out with the office employee / manager to show him and it was actually poor body work that was painted and cleared (smooth but looked like a crease in the door) not to mention the over spray on the other panels and poor buffing of the clear coat that showed near several edges of the repair area and missed spots in the middle. had to take it home that day and bring back another day for warranty work. after the warranty work was done , i pointed out the orange peel effect and poor finish of the work. in the original paint (untouched by them) you can read a name tag backwards on a work uniform shirt - on their finished work you cant even recognize the letters on the name tag, the office employee / estimator/ manager said that they are not going to do any better on the quality of the finish / texture. what good is a warranty, when they straight out tell you that's the best we are going to do. also noticed after i picked it up after the warranty repair attempt. a fresh paint chip in the front bumper, the female secretary made a comment that she had a hard time seeing over the hood when she pulled it out of the shop to the parking lot. she didn't say that she hit something, but 1+1 still equals 2 and the male office / estimators / managers had already left or were hiding the back like a%$#@&^! if you had them repair your vehicle and are happy with the repair i suggest you have it inspected by a professional body repair shop, you might be surprised what they point out. read more

Marco took care of the repair quickly and professionally. It was a pleasure doing business with him.

I want to write a review for the team at Spectrum Auto Collision. I don't know where to start, I went in on a Monday for an expensive mistake I made. Todd helped me, gave me a quote and said they could do it in the next couple days. The process was so quick and smooth. The staff Todd, Echo, Rene and the owner Javier were gracious in every way. I had work done there before and same service and respect. I cant say enough great things about the business. They all work so well together and you can feel the love. It starts from the top! Well done Javier your a great leader. Thank you for giving me such peace of mind, for being affordable, for your integrity and most of all warmth. Paula V. read more

Spectrum Ina Road Auto Collision - Body Shops Near Me - Tucson, Arizona

I went to Spectrum on Ina Road to see if they could fix my Toyota hatchback, which would not open. Marco assured me there was no doubt he could fix it. He was awesome! He did research and tried different low-cost options to fix the hatch. Ultimately, he said I needed new lifters. He explained if he ordered them it would cost $800 for Toyota parts. He told me what to look for on eBay. I got them for $172 and Marco installed them! The labor charge was very reasonable. The customer service was beyond anything I've had in recent years! Customer satisfaction is their goal. You won't regret going here for your car repair. read more

My 2014 Camry had scrapes, dings and dents. I never thought my car could look like new but Spectrum exceeded all my expectations. My car never looked so good; it looked brand new. The finish was smooth as silk. The color match was perfect. The inside was cleaner and more polished than when I had it detailed. Great service. Worth every penny. read more

If you find yourself in need of a good body (auto) repair shop, then I highly recommend this place. They have been in Tucson for 27 years. Their service is friendly, professional and personal and unlike a high-pressure car dealership that provides a body shop. I had an unfortunate incident where some recently placed items in our garage were not placed securely; and as a result came Crashing down on the front end of my car causing my bumper to completely come undone. My car was undrivable. I towed it over to spectrum and they took care of everything from there. Luckily they are hooked up with a car rental and I dropped my car off, picked up my rental, and I felt like they knew what they were doing. They kept in constant communication with me through telephone calls and text messages. After one week of waiting - - but being informed as to what was going on - - I went to pick up my car. They had even mini detailed my car! They made it look like it was brand new again even though it is four years old! Javier and Roger were the best! I almost felt like I had known them for years. If I ever need anything done or have a friend or family member in need of any body work for their car -- even scratches and dings, I will certainly send them here without any hesitation! read more

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I was hit in a Lowe's parking lot - after checking some places and reviews I went with Spectrum. Javier handled the whole thing flawlessly. He made it clear what parts were needed, gave me a quote that never changed, and communicated with me during the whole process. When problems came up Javier took care of them personally. Turnaround was quick and my car was cleaned inside and out! Wouldn't recommend getting hit in a park lot, but if you do; recommend you talk to Javier. Thank you again! read more

Wow! I used yelp to find this place so it's only fair to post my satisfied results. I love the work the professionalism and most importantly the compassion. Thank you for being top notch as a body shop in Tucson. I highly recommend this shop for all your needs! read more

Spectrum Ina Road Auto Collision - My truck final results! Love love it. - Body Shops Near Me - Tucson, Arizona

Great job replacing my drivers side mirror that was taken out by a construction zone. Highest estimate I got was around $550. Got out the door for less than $260!!! Great Job! read more

Spectrum Ina Road Auto Collision - Body Shops Near Me - Tucson, Arizona

Thank you Spectrum for doing an awesome repair job to my father in law's vehicle. Great paint match. Kudos to Echo.. Highly recommend them. Great customer service read more

Spectrum Ina Road Auto Collision - Before - Body Shops Near Me - Tucson, Arizona

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Quick and simple explanation to why a low review . Came in 8/15/22 for an appointment to fix my bumper which was scraped , and the wrap was taken off the drivers side due to a hit and run at the grocery store. I also wanted the sensors checked on the back . Majority of the issue was cosmetic . When I returned 8/19 /22 , they pulled my car into the front of the shop I noticed some new nicks and scratches around the vehicle but nothing was going to prepare me for the fact that my SUNROOF WAS BROKEN. The only part that was supposed to be looked at was the bumper and the sensors on the back of the vehicle. I have no idea why this place would decide to play with the buttons inside of the vehicle and break the sunroof. By the way, it's monsoon season here in Tucson, my car was postponed a day late due to the rainy weather. So my question is why was my sunroof even open to begin with ? The buttons are on the ceiling part of the vehicle . The car should have only been used to drive the car in and out of the bay . Now I have to go to an actual dealership in Phoenix because they're no Lincoln service techs in Tucson, where maybe their technicians are monitored a little bit better. This has cost me extra money time and effort. The fact that they treated my car so irresponsible is beyond belief. I take pride in my car , it's an expensive vehicle bought it for 80k and for them to just treated this way it upsets me. This place I do not trust any more and I hope potential customers understand the risks they will be taking if their vehicle is brought here. They did offer me to bring it back Monday for the tech to look at it at but unfortunately I don't trust the techs there . 8/31/2022 - last Thursday called left message with a female member stating wanting to talk about my review and issue with my SUV. They took name and number never heard back after a week . If they can't respond to my message after I left a review and a call back number then my business isn't important . Good luck to those who come here . I just know after $2,000 to fix my sunroof from their "detail" I can personally say customer service couldn't save this place . 0/5 stars . I feel it's not my responsibility to keep calling everyday and harass staff about my issue . Obviously, they are aware of it and don't care . read more

I have used Spectrum Ina Road for two incidents and have had terrific results-high quality work with efficient scheduling! They understand the meaning of 'Delight the Customer'! read more

I have to say that my experience with spectrum auto collision was definitely well beyond any expectation I might've had. They are very professional in dealing with in all parts from estimates, repairs, and communication. The work was done in the timeframe they quoted, the price given,and the quality of the job. My car looked like it just came off the showroom floor. All employees I dealt with were professional, friendly, and helpful. 5 stars to you folks.. read more

They were fantastic. Did a marvelous job and the staff in the front office is so professional and kind. I recommend them highly. Javier [the Owner] and Echo the Customer Service Representative], were phenomenal. Sheelagh S. read more

Javier, Echo, Tom, and the rest of the workers were the best. I never had any company treat their customers so well! They are so kind and are willing to help you with whatever you need. I never yelp but I had to come on here to say a little something. Thank you so much to Javier and his team! You guys are so so so appreciated :))))))) - Emy read more

I came here for the good reviews and they definitely lived up to my expectations. It was very straight forward. I told them what part of my car I wanted fixed and a few days later they had it fixed. Not only that, but I almost feel like they removed blemishes elsewhere on the car that I couldn't remove before. They went above and beyond, would highly recommend! read more

Excellent service on all levels! Fast repair great work, and a very courteous professional staff. Our vehicle was picked up and delivered and cleaned inside and out. Thank you Spectrum! read more

Recently my Chrysler Crossfire Limited Roadster had a complete front to rear new paint job. No body damage, just repaint. The quality of the paint job was excellent. The body was completely stripped. All the original paint was carefully removed down to the factory primer paint. However, on the front bumper the two holes for a prior front license plate mounting bracket were not filled in as on work order and as on the quote. Also above that location is a piece of thick cloth tape on the front bumper that was just painted over instead of being removed. Very unprofessional on both items. read more

Had my honda accord repaired at this shop they did amazing work and staff was very helpful

Needed a repair to the front grate. Their estimate was fair and they got it done quicker than expected. Everyone there was professional and friendly. I would use them again and highly recommend them. read more

Good folks up front, but after nice wears off... Truck back tailgate still not done after 3 Months!!! And some guy named Tom, just gives excuses! Note: Had my Ford F-250 painted here in 1993 after they opened was great. How times have changed. Would not recommend them now! read more

During a cross country trip, the passenger side door trim blew off. While I was able to order the trim, I didn't have the confidence to install it myself. Upon a recommendation to check out Spectrum, I was so please with their on the spot repair. Rene was so accommodating and the office staff was very personable, helpful, and kind. I would highly recommend Spectrum Auto Collision should you need auto body service in the Tucson area. I am so happy and grateful to have found their business. Thanks, Snowbird from Massachusetts read more

Always fantastic service and beautiful work. Have used them for years. Wouldn't use anyone ealse.

I have had my Porsche, Jaguar and a box truck repaired here and have been extremely satisfied each time. They are very efficient in getting my vehicles repaired quickly. They work with all insurance companies and really take the pain away from dealing with Insurance. Not only do they do auto body repair but they also do window tinting and car detailing. They do everything bumper to bumper! read more

My Honda CRV exterior paint was thrashed from years of blazing sun, soap chemicals, and not enough love. Javier gave me an honest estimate (way, way better than two other shops in town!) to bring my baby back to life. It wasn't an easy job, but he and his team worked diligently until they got it right. The job took a bit longer than expected, but Spectrum cares about the quality of their work and it shows. Well worth the wait to see my car restored and sparkling like brand new. I am very pease and grateful for the attention to detail and expert workmanship. The folks in the office are friendly and helpful. So glad I found Spectrum and happy to recommend them. read more

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My Infiniti had been damaged at a Mister Car Wash. They paid for everything. Tom was great throughout the entire process starting with the inspection and going above and beyond by taking me to the car rental instead of making me wait. In addition, there were two times I returned to have the repair checked and again, Tom gladly helped. Thanks for being a great guy! read more

Renee and javier are sketchy and unskilled except for replacing parts they'll Bondo it up and charge your insurance company full price and when the paint comes out it's full of dirt and runs because they don't know how to buff all the other reviews are bogus you know first hand they send out paint jobs full of dust and orange peel and Rob the insurance company's blind and make you think they're doing a great job all along and it takes too long to get your car steer clear of these cheats read more

I had a fender bender and needed my car back quickly. I spoke with Tom over the phone and he was very helpful. When I brought it in for an estimate, Tom explained everything and was super easy to work with. They got me in and out months earlier than the other companies I had contacted. A fast turnaround with high-quality work and a price that was lower than the other estimates I got. I cannot recommend the work and people there enough! read more

My highest recommendation goes to Spectrum auto body on Ina. My Accord needed repair after an ugly cut from another cars wheelchair rack. I saw spectrums excellent reviews, and since they're close to my home in Oro Valley. I stopped by. they gave me an estimate right away that I considered to be very fair. I was so pleasantly surprised to be called three days later and told that the car could be picked up. Spectrum washed and detailed it and did such a good job on the repair! I highly recommend these folks. They were exceptionally courteous and they obviously know their business! read more

Took my prize Autocross car in to repair a 3" dent in the rr quarter. I should have DIY, but I wanted it 'right'. They wanted the car for a month, which seemed a long time for the repair. SEVEN months later, I had to go in with the cops to get it back. They demanded over $6000 cash. I paid them and paid another shop to re-fix it. THE worst auto repair rip-off of my life. read more

If I could give 0 stars I would. This is the worst work I've ever seen for painting. If you want your car to be painted well I would recommend staying as far from here as possible. I had them paint an aftermarket lip for my vehicle less then two months ago and this is what I have to show for it in that time frame. To start off, when I first picked it up, there was noticeable bad orange peel on the front of it. I had come in about a month later after picking up because the paint had started to peel on one side already and spoke to Javier and was told they don't warranty their paint on aftermarket parts. Had I been told this prior I would not have had them paint it in the first place. They charged me $234 for the worst paint job I have ever seen and wanted to do nothing about it to make things right. Stay away from this place. Far, far, away read more

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