Finally made the decision we have been contemplating for a while now to cancel DISH ! For many…read moreweeks we have been w/o receiving several channels. This last week I have reached out both by the Chat site and by phoning several different DISH customer service numbers, both to no avail. The Chat site agent "chatted" briefly about my inquiry as to "when" we might expect the return of these channels then directed me to connect to a technician which would happen after I paid a $5 fee. REALLY ? So I then tried to call several different times to DISH customer service numbers only to get a recording telling me my wait time to talk to a "real" person would be 45 minutes !!!! I could put a "hold call" on which I then would be notified when they could talk to me but both times that NEVER happened !!!!!!! TERRIBLE CUSTOMER SERVICE !! I just hope I can reach someone to let them know when we CANCEL our DISH non-service ! So many better options available out there.

I have been a dish customer for around 30 years. I pay the bills via bank online service…read more Apparently, a recent payment was lost in the mail. I did get an invoice with the previous unpaid payment in there, which I paid in full. In a couple days after, the service was discontinued without a notice of the date it will be interrupted, without any call or notice of the specific date of the discontinue of service. I called and was charged $15 to continue the service for a couple more days until they got the new payment. They did not believe me that the payment was on the way; and that is after 30 years of paying without complaining of their increased fees. They treat their customers terribly.

Cogeco is charging customers for modems even after they've been returned. They claim that once an…read moreaccount is closed, they can't verify that the returned modem belongs to that account -- even when the device has already been received.

I cancelled my Cogeco service on May 7 at the end of I got a bill from Cogeco for the whole month…read moreof May. I called Cogeco to complain and they told me that they had to bill the whole month and would return most of it at the end of the month in late June I had to call and say where is my money they said you have to ask for it It is June 26 and I don't have money yet if I hadn't asked, they would've kept the money. I'm sure they do people that don't bother to notice the bills.

I love wow Great customer service…read moreThey care about customers And we need to get behind this company My service never goes out The rates are great. Best internet 2025!

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

I'm thinking that the main hoppers they send you are all used equipment. After 2 years on a 3 yr…read morecontract, I had to self install the "new" hopper even though they charge me $10 a month for that service. Of course I lost everything I had downloaded onto the DVR only to have the same screen freezing happening midway through a downloaded show just like before. Dish Network was sub par, but this Direct TV is even worse. Seems like they don't care enough to get the two networks to mesh correctly for their customers. Can't wait for the fiber optics to be installed next week. I finally won't need the satellite.

I was so happy to get direct tv and AT&T. The cost at $90 a…read moremonth including TV and internet. Fantastic...sadly only for the first year not 2 as i thought (goes up to $150). love the free movie list, yay free movies, oops only if you subscribe to the channel! Um then it isn't free is it. Im glad direct tv had DVR however know that selecting "record first aired only" means nothing because it will record every season of the show and if you delete a recording it will record it again. The sound is all over the place, i have to turn up and down durning shows. Argh so annoying. i am glad i got the dish planted in the ground instead of on my roof i feel it helps with weather interaction. The one thing i was worried about was it going out in bad weather. Well that issues doesn't exist the one time it went out was during a severe storm and it only lasted 10 mins. Update on that...its summertime apparently clouds are an issue, 80 degrees and no signal! Also one channel has been off for a month now all my true crime :( Also you can restart shows and movies thats awesome, however the show will jump about the quality is only good when you record the show. Another issue is you can set your DVR to record a show that you don't actually get so you can look forward to a movie or show only to find out it didn't record. The internet is great and its fast.

Hands-down one of the best experiences had in a very long time with any local company or…read morecontractor. Patient, helpful, quality work, and very reasonable. Enjoying my new digital antenna and NO BILL - cut the cable and call Great Lakes Satellite!

From the owner: Directv, dish Network, and Exede Hi-Speed Internet. Serving Genesee County and surrounding area for…read more36 years.

Spectrum (Charter Communications) is the WORST!!!!!! They gave bogus information about when to…read morecancel service related to us moving; and then when I called back to cancel like I was advised, charged us for an entire month after we'd already moved. We'd been customers for years, yet they wouldn't waive that one charge! DON'T GET SPECTRUM!!! So thankful to now have Xfinity!

Spectrum sucks!!!!! You could be watching a program and for no reason you lose your wireless…read moreconnection. This happens very often. We did not have this problem with Comcast ever but now we live in an area with no choices except Spectrum. i hope they go out of business.

I have been using this provider for several years now. Edwin has been absolutely wonderful and has…read moretruly provided an exceptional internet service at an even better cost. Anytime there have been any issues, it has been resolved in a matter of hours. I have and will continue recommending BOFTECH to anyone looking to get cable and internet.

From the owner: Boftech is a one stop shop online marketplace. We also provide High Speed internet, DISH, Live TV,…read moreLandline phone and mobile phone, as well as same day shipping on many products.

Fix the cable network. How dare you not know everything? Unacceptable. Tried everything to get the…read moretv back up and running. It does not work..

I've never been to this location but will come back because they made my experience pleasant. We…read moreall dread going to the cable company to return old equipment or pickup new equipment. I have to say I was expecting long lines and frustration but I was wrong. The took my phone number and name and a representative was working with me within 2 minutes. The store is clean and modern and well stocked with all the latest and greatest upgrades a new tech toys. They had my issue resolved and on my way in less than 10 minutes. Credited my account for my inconvenience which made me grateful that they respected the inconvenience I experienced. I will stay a loyal customer because service and quality internet is hard to find. They say what the can do and they do what they say. Give them a try and you'll be happy you did.

I had a disappointing experience with WOW Internet. After three months of service I requested…read moredisconnection (4/17/2026) and have been attempting to return equipment for over a week, but customer service will not provide return instructions because I never set up a PIN. Despite paying my last bill on 4/06/2026, I was billed $120 again on 4/23/2026, and it appears charges continue while the equipment remains on my account. Additionally, I was promised a $300 gift card at sign-up after three months of service, but customer support informed me I would not be receiving it. Overall, the billing issues and unhelpful customer service have left me very dissatisfied and I would not recommend their service.

Worst customer service, try to charge you for equipment that was never received, keep you on hold…read morefor 45 minutes while they "investigate" the fraudulent charges! Service was decent and actually would have considered using them in the future if it wasn't for these charges for equipment!

Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.