What a joke. I was charged for extra box for over a year. NO REFUND also when my service contract…read morewas up they charged me 200.00 for a plan barely any channels. I called an asked why this amount was taken out of my account and they said you renewed and was authorized this. LOL NO i did not. Now I canceled and and went with Verizon $20.00 for Internet istead of 80.00 and guess what They Took Another 100.00 out of my account and say its Justafyable. Again NO i cancelled and that was not Authorized Its called STEALING.. What the HELL COme FIOS not them out with your great TV its all in NewEngland and its GREAT!!! NO stealing and Extra Fees. What a Joke Xfinity is.

Location is great....but the customer service is pathetic! These people don't know or should I say…read moredon't want to think outside of their box! Who hired these people? My 12 year old niece knew more than these people. They didn't know what box I needed to work with my plan and tv. So now I had to drive all the way to Royal Oak which by the way, I'm standing in line now for 30 minutes and there's still 14 people ahead of me.....they are willing to take your money but not help you.

I have been using this provider for several years now. Edwin has been absolutely wonderful and has…read moretruly provided an exceptional internet service at an even better cost. Anytime there have been any issues, it has been resolved in a matter of hours. I have and will continue recommending BOFTECH to anyone looking to get cable and internet.

From the owner: Boftech is a one stop shop online marketplace. We also provide High Speed internet, DISH, Live TV,…read moreLandline phone and mobile phone, as well as same day shipping on many products.

Cogeco is charging customers for modems even after they've been returned. They claim that once an…read moreaccount is closed, they can't verify that the returned modem belongs to that account -- even when the device has already been received.

I cancelled my Cogeco service on May 7 at the end of I got a bill from Cogeco for the whole month…read moreof May. I called Cogeco to complain and they told me that they had to bill the whole month and would return most of it at the end of the month in late June I had to call and say where is my money they said you have to ask for it It is June 26 and I don't have money yet if I hadn't asked, they would've kept the money. I'm sure they do people that don't bother to notice the bills.

Wow has been doing service on my street all day, Mind you I am not a customer and after today I…read morewill NEVER be a customer. No one came to my door, No one bother to ask me about needing to inter my PRIVATE property. One of their service techs just walks right down my driveway and into my backyard. I stopped him from going further into my yard and told him he is trespassing and that he needed to leave and he does not have my permission to be on my property. HE tried to explain why he was there and I told him that wasn't my concern and that he needed MY permission to be on MY PRIVATE property. He said he would wait for the police and that they would say it's okay. The hell they will. I wasn't told they would need access, Wasn't shown a work order, NOTHING! I called the company and talked to their Service Tech. I explained what happen and this Rude and Very unprofessional person said "What do you want me to do about it". My response, "I don't know, try training your techs about knocking on peoples door to let them know what's going on, or is that too much to ask for". I then asked why didn't anyone come to my house and let us know. All I got was "okay". I asked for a supervisor. Was told he needs a reason for me asking. Ummm? Really? I then asked 3 more times and was told "no". I told him fine and told him flat out. IF ANY of your techs walks onto my property again without my consent then I would press charges and call the BBB and Comers. This company is a Joke. If they do this again there will be consequences to their actions.

I had a disappointing experience with WOW Internet. After three months of service I requested…read moredisconnection (4/17/2026) and have been attempting to return equipment for over a week, but customer service will not provide return instructions because I never set up a PIN. Despite paying my last bill on 4/06/2026, I was billed $120 again on 4/23/2026, and it appears charges continue while the equipment remains on my account. Additionally, I was promised a $300 gift card at sign-up after three months of service, but customer support informed me I would not be receiving it. Overall, the billing issues and unhelpful customer service have left me very dissatisfied and I would not recommend their service.

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

After getting beat to death by Comcast and their inferior equipment, service, and attitude I…read moreswitched to Directv. And for 14 months I've been very happy. However, I wanted to add a mini receiver to my package because we wanted to add a television set in another room. This is where everything turned south. Besides the $99 lease payment for the box, and the $6 per month added fee, they demanded a tech come out to install the mini box in a room that already has the digital coax cable run to it. That was a $49 charge. Plus, they demanded a new 2 year service be signed. Or, they would be kind enough to waive the 2 year agreement for a mere $100 more. Looks like I'll be switching back and forth between Comcast and Directv every two years now. Be nice if they valued their customers once they have them.

I set out to cancel my directv streaming before the billing date ONLINE. The person I had to "chat"…read morewith went through the usual routine for about 30 minutes before telling me they were not allowed to cancel and I would have to speak to someone with the authority to do so. That "authority" person said they would cancel service and send me a label to return my equipment. I returned the equipment (they received it) but the service was never cancelled. I involved my bank when they debited the account the following week. The bank is now stopping payment requests from Directv. Directv is now sending threatening emails about all kinds of charges because they cannot get more money from me. I just called the phone number on one of those emails and was told that the online cancellation option is not valid because it only goes to the billing department, not the "loyalty" department who ONLY has the authority to cancel. So you cannot actually cancel online. It's too bad that their customer service practices are so convoluted because the actual streaming service was great. The time that Directv is horrid is when you have to contact them.

I decided to file an FCC complaint online because they sent me a bill for a full month even though…read moreI should have been charged for four days. The Retention Department tried calling me four times. Then they emailed me. I responded to the email with a request that they prorate the bill. They did. Now I'm done.

60 minute wait just to drop off equipment after dropping service. Associates don't seem to be in a…read morehurry to move people through the line.

I've come in here a few times for some smaller items or to use the random $10 credit that I receive…read morein my email. Employees are very helpful and check out is pretty quick.

Shopping here is like using matches while I bathe in gas. The experience is lonely and if you try…read morehard enough you could actually get your feelings hurt.When they started they used to use secret shoppers to test the experience. I am not sure if the service we get is poor because they purposely need more help and they treat everyone bad in case we a secret shopper or if the millennials and others so unlucky to work here just really think their whole job is to stand around and hopefully see someone steal or maybe they think we all don't have any money and are not worth it. BEST BUY. Go to commission and watch ya sales soar when these kids might have to sell something When they first opened it was glee going here to come out with some over priced gadget, now I just go online and buy from anywhere but here.

Over 10 years ago, I used at&t for my home internet. I was totally dissatisfied. I may have to…read morerethink my opinion. There's a crew in front of my house right now putting in at&t fiber. The crew chief is a guy named Darius. They have been extremely courteous and respectful of my property even though the easement allows them to pretty much do whatever they need to do. If this is the "new" at&t attitude, I will consider changing. WOW did the same thing using the same easement, and could care less about my property. I will NEVER use them for that reason!! If you don't respect my property, you sure as hell would not "appreciate" my business

I've been with AT&T for over a year now my Internet went out over 24 hours ago! Now I'm sitting…read morehere with no Internet until Saturday afternoon.! Can cannot believe they can't get somebody out here sooner to take care of this.! Think I'm gonna be changing back to Xfinity!!!

After hours isctext assistance only which takes about 2 hours to explain to service representative…read more They contract these jobs out to India and all you will get is a monotone apology and the apology doesn't help. They cannot think how can I help. Equipment was shipped to my son's address 1,000 miles away from me which wouldn't have helped me anyways. I neededed an engineer to come out as service was constantly dropping, but when the service man came, it worked fine. So when my son shipped back the extra equipment to Verizon they assumed it was my old equipment and thus turned off my wifi/modem and activated the returned modem that's stored in their mail room. Can you follow this story? Because they couldn't. A day or two later, after some one understood the problem and we canceled our service, they called and apologized. This is not helping their Crappie service!

Service is bad Data is slow…read more Lots of hidden charges At&t is better as well as Metro