What a joke. I was charged for extra box for over a year. NO REFUND also when my service contract…read morewas up they charged me 200.00 for a plan barely any channels. I called an asked why this amount was taken out of my account and they said you renewed and was authorized this. LOL NO i did not. Now I canceled and and went with Verizon $20.00 for Internet istead of 80.00 and guess what They Took Another 100.00 out of my account and say its Justafyable. Again NO i cancelled and that was not Authorized Its called STEALING.. What the HELL COme FIOS not them out with your great TV its all in NewEngland and its GREAT!!! NO stealing and Extra Fees. What a Joke Xfinity is.

Location is great....but the customer service is pathetic! These people don't know or should I say…read moredon't want to think outside of their box! Who hired these people? My 12 year old niece knew more than these people. They didn't know what box I needed to work with my plan and tv. So now I had to drive all the way to Royal Oak which by the way, I'm standing in line now for 30 minutes and there's still 14 people ahead of me.....they are willing to take your money but not help you.

I have been using this provider for several years now. Edwin has been absolutely wonderful and has…read moretruly provided an exceptional internet service at an even better cost. Anytime there have been any issues, it has been resolved in a matter of hours. I have and will continue recommending BOFTECH to anyone looking to get cable and internet.

From the owner: Boftech is a one stop shop online marketplace. We also provide High Speed internet, DISH, Live TV,…read moreLandline phone and mobile phone, as well as same day shipping on many products.

Cogeco is charging customers for modems even after they've been returned. They claim that once an…read moreaccount is closed, they can't verify that the returned modem belongs to that account -- even when the device has already been received.

I cancelled my Cogeco service on May 7 at the end of I got a bill from Cogeco for the whole month…read moreof May. I called Cogeco to complain and they told me that they had to bill the whole month and would return most of it at the end of the month in late June I had to call and say where is my money they said you have to ask for it It is June 26 and I don't have money yet if I hadn't asked, they would've kept the money. I'm sure they do people that don't bother to notice the bills.

I had a disappointing experience with WOW Internet. After three months of service I requested…read moredisconnection (4/17/2026) and have been attempting to return equipment for over a week, but customer service will not provide return instructions because I never set up a PIN. Despite paying my last bill on 4/06/2026, I was billed $120 again on 4/23/2026, and it appears charges continue while the equipment remains on my account. Additionally, I was promised a $300 gift card at sign-up after three months of service, but customer support informed me I would not be receiving it. Overall, the billing issues and unhelpful customer service have left me very dissatisfied and I would not recommend their service.

Worst customer service, try to charge you for equipment that was never received, keep you on hold…read morefor 45 minutes while they "investigate" the fraudulent charges! Service was decent and actually would have considered using them in the future if it wasn't for these charges for equipment!

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

I'm thinking that the main hoppers they send you are all used equipment. After 2 years on a 3 yr…read morecontract, I had to self install the "new" hopper even though they charge me $10 a month for that service. Of course I lost everything I had downloaded onto the DVR only to have the same screen freezing happening midway through a downloaded show just like before. Dish Network was sub par, but this Direct TV is even worse. Seems like they don't care enough to get the two networks to mesh correctly for their customers. Can't wait for the fiber optics to be installed next week. I finally won't need the satellite.

I was so happy to get direct tv and AT&T. The cost at $90 a…read moremonth including TV and internet. Fantastic...sadly only for the first year not 2 as i thought (goes up to $150). love the free movie list, yay free movies, oops only if you subscribe to the channel! Um then it isn't free is it. Im glad direct tv had DVR however know that selecting "record first aired only" means nothing because it will record every season of the show and if you delete a recording it will record it again. The sound is all over the place, i have to turn up and down durning shows. Argh so annoying. i am glad i got the dish planted in the ground instead of on my roof i feel it helps with weather interaction. The one thing i was worried about was it going out in bad weather. Well that issues doesn't exist the one time it went out was during a severe storm and it only lasted 10 mins. Update on that...its summertime apparently clouds are an issue, 80 degrees and no signal! Also one channel has been off for a month now all my true crime :( Also you can restart shows and movies thats awesome, however the show will jump about the quality is only good when you record the show. Another issue is you can set your DVR to record a show that you don't actually get so you can look forward to a movie or show only to find out it didn't record. The internet is great and its fast.

I decided to file an FCC complaint online because they sent me a bill for a full month even though…read moreI should have been charged for four days. The Retention Department tried calling me four times. Then they emailed me. I responded to the email with a request that they prorate the bill. They did. Now I'm done.

Don't know where to start. Hard to believe but I purchased a new Samsung phone and added a line…read more The phone was not what I expected so I packaged it up as good as when I received it and took it to FedEx. Three days later they took $500 out of my debit card amount without my authorization. I called and they claimed the phone was damaged. If true it had to have been damaged in transit because I sent it back pristine condition. I asked for photos, they said they couldn't provide them. I asked them to send my phone back and they refused! So unless First Merchant comes through with my fraud complaint, I'm screwed out of $500.

I've come in here a few times for some smaller items or to use the random $10 credit that I receive…read morein my email. Employees are very helpful and check out is pretty quick.

Shopping here is like using matches while I bathe in gas. The experience is lonely and if you try…read morehard enough you could actually get your feelings hurt.When they started they used to use secret shoppers to test the experience. I am not sure if the service we get is poor because they purposely need more help and they treat everyone bad in case we a secret shopper or if the millennials and others so unlucky to work here just really think their whole job is to stand around and hopefully see someone steal or maybe they think we all don't have any money and are not worth it. BEST BUY. Go to commission and watch ya sales soar when these kids might have to sell something When they first opened it was glee going here to come out with some over priced gadget, now I just go online and buy from anywhere but here.

I hate AT&T. Uverse internet gets the job done - it's nothing extraordinary. I sometimes have Wifi…read moreconnectivity issues. Why do I hate them? Well, it's quite simple: You can never, ever trust that what you're being told by a customer service/sales rep is correct/complete. If you don't know what to ask, you can get screwed. You can call three different times, talk to three different people, and get different info from each one. Wait times to speak to a rep can be very long, and God help you if the rep who finally answers can't help you - and that's often the case. When you get transferred, you'll have to explain the entire situation all over again...each time you get transferred. That alone can turn the calmest, most peaceful of souls into a raving lunatic. The two-star rating is for average internet and horrific customer service.

I would not recommend this business at all. You can have Internet and then randomly boot you…read morebecause they decide they want to do an update while you're using the Internet. They don't have common sense. They don't know when the pick and choose the right time to do stuff like when people are not using the Internet they just say oh you're using the Internet oh well we need to do update. Forget you and boot you off save your money. You're better off going with T-Mobile or any other company. I highly highly suggest you do not go for AT&T. They are not worth it. They're not worth the time or the headache. so if you have very important work or home work of any kind that requires Internet, do not use AT&T. They are straight trash.

After hours isctext assistance only which takes about 2 hours to explain to service representative…read more They contract these jobs out to India and all you will get is a monotone apology and the apology doesn't help. They cannot think how can I help. Equipment was shipped to my son's address 1,000 miles away from me which wouldn't have helped me anyways. I neededed an engineer to come out as service was constantly dropping, but when the service man came, it worked fine. So when my son shipped back the extra equipment to Verizon they assumed it was my old equipment and thus turned off my wifi/modem and activated the returned modem that's stored in their mail room. Can you follow this story? Because they couldn't. A day or two later, after some one understood the problem and we canceled our service, they called and apologized. This is not helping their Crappie service!

Service is bad Data is slow…read more Lots of hidden charges At&t is better as well as Metro