We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

AJ swapped out my WiFi this morning. He was on time, courteous, knowledgeable, and thorough. I…read morecouldn't ask for better service. Thank you!

BAI Connect took my condo building's business, then refused to upgrade us…read more My condo building got fiber internet installed with BAI Connect instead of one of the big companies like Frontier or AT&T when it was built. However, BAI only put in wires for 300/300 up and down even though it is fiber. When I moved in, I connected with BAI over email in hopes they would come resolve this. I offered them a commitment from our HOA/residents for a certain amount of signups and would have happily advertised their services to the residents over other options like spectrum. And to their credit, they were responsive at first. They even sent a tech to our building to assess. However, after this tech came, I never heard from them again. Months passed and no response, even after I followed up multiple times. My building is now taken hostage by BAI because other fiber companies won't route fiber to our building since they are here, but they won't give us gig speeds. This harms our building's value and our resident's internet experience and options. Spectrum charges us more money because they don't have any competition. I would be happy to and will change this review if someone from BAI explains to me why they can't bring us to the modern age of fiber internet. Until then I feel sad that our building is being taken advantage of.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I went in to cancel my internet service, and luckily it was quite empty on a Monday morning. Aleck…read more(I believe his name was) helped me out I got out less than five minutes. I was so glad it was so quick! But I can't say for how the time is when it's busy. :)

Bless their hearts. This tiny little store doesn't have a phone you can contact them with but if…read moreyou walk in the door you will see banners everywhere selling phones. If corporations are people, try to think of this one as a very dim person attempting something far beyond their competence. It's a rather touching situation. You will leave feeling like a jerk if you are rude.

After being with Spectrum for over 20 years, I recently moved and transferred my service to a new…read moreaddress. To my surprise, they charged me a $30 self-installation fee. What was even more frustrating was being billed for service at both my old and new addresses--despite the fact that I had only one account. When I called to dispute the charges, I was told they don't prorate services. That was the last straw. I decided to try Starry, and from the beginning, the experience has been fantastic. They let you try the service for free for a few days, no strings attached. The upload speeds are excellent--much better than what I was used to--and their routers are sleek and modern. Nicholas, the installer, was professional, friendly, and made setup a breeze. If Starry is available in your area, I highly recommend making the switch. It's been a refreshing change.

The price is more than fair, quick installation, and courteous technicians. I personally love it,…read morewouldn't change this provider, certainly not for one of the "majors".

I've been with GeoLinks for more than 3 years and the few times it's gone down they were able to…read morebring it back up right away. Their staff is always helpful. I have their least expensive service and I'm able to stream whatever I want and use my cell phone without walking around outside looking for a signal. I would highly recommend GeoLinks, great reception and outstanding service.

The absolute best service ever. Our church needs reliable internet connection, Especially now when…read moreservice is being live-streamed and video links to YouTube. We are never disappointed by our service and can count on reliable- super fast connectivity. Thank you all and God Bless.

Came in on a Saturday afternoon and there wasn't any customers so I was taken care of immediately…read more Lucky me. I won't bore you with all of the details, but I was having issues with my phone which is why I came in. Jose helped me out and explained what happened and how I can fix the problem should it arise again in the future. It took him about 5 minutes to fix the problem and he didn't even charge me for his time. I insisted on giving him a gratuity, but he declined. Jose really knows his stuff and was very helpful and friendly. Best experience I've ever had at any Verizon store, and I've been a customer for 20+ years. Thanks, Jose! This store is located at the outdoor mall in West Hollywood where Target and Best Buy are located. Their entrance is on the La Brea Avenue side of the building. Plenty of underground parking in the garage. First hour is free.

I had truly an awful experience here. I go in to buy a new phone, and first the person there puts…read moresomething wrong into the computer and doesn't know how to undo it, so he has to call and get help. Then the people there are unable to successfully move my data over, and I had to go to another Verizon store to get them to help me. I go back later to turn in my old phone, but then they tell me I have to remove Find My, but there's an hour security delay and the place is closing. So I go back a third time and they say the phone is already registered in the system as returned, so they ask me to come back a fourth time. I say no, and we agree that they will call me later that week. Of course they don't call. It also turns out the phone is locked so I can't use it for a dual SIM with my international SIM. They never disclosed this when I purchased the phone. When I called them, they explained to me that this was my fault for not asking them if it was locked or explaining how I planned to use my phone. I told them that they should disclose this to people who are purchasing the phone, and they say they don't need to and they won't in the future. I talked to a manager, and he filibustered without letting me speak and then hung up, again reiterating that it was my fault for not asking them whether the phone was locked. I have another job, and it is not my job to understand all of Verizon policy. It's their job to explain Verizon policy to me. They failed, and refused to take responsibility for doing so. Their service on to of this is slow, incompetent, and riddled with mistakes. And they are exceedingly rude, especially the manager.

Domingo is a great guy! Hooked me up with the new iPhone 13 pro max! Free case, screen protector…read moreand a phone holder for my car! Check his store out, you will not be disappointed! Also wanted to mention that he does payment plans through progressive leasing! If you don't have the funds, there's always a way! https://progleasing.com Thanks again for the purchase!

From the owner: At Wireless Professional Solutions, we provide complete home solutions including high-speed…read moreinternet, cable TV, and home phone services with exclusive bundle deals. Your one-stop shop for all things connectivity in Jefferson Park and greater Los Angeles.