I had an excellent experience working with Mitec on upgrading and organizing our office computer…read morenetwork. One of the owners, Anthony, personally came to our office and took the time to provide a very thorough evaluation of our needs. He proposed a clear, well-structured plan to get our network fully set up, and I really appreciated that he offered multiple price points. He thoughtfully separated invoices for hardware that was "nice to have" versus items that were highly recommended, which made it easy to prioritize and stay within budget without sacrificing quality or performance. A special shout-out to Randy, who handled the installation with great professionalism and care. He did an excellent job keeping all the equipment neat, organized, and properly installed, and he left the office in pristine condition when the job was complete. It's clear why Mitec has so many great reviews. They truly take the time to understand their customers' needs and ensure everything is done correctly, efficiently, and on time. Thank you to Anthony, Randy, and the entire Mitec team for a smooth and outstanding installation experience

The staff is very friendly and helpful. Would recommend. The technician kept me informed the…read moreentire time of the progress.

The company respond immediately to My concern and end up…read moresending a tech person as a courtesy to My house to verify that the system runs smoothly . Amazing

PSA: when looking at reviews, check the dates. You'll see a clear pattern of disintegrating…read morecustomer service from 2024 onward. Having been a customer of Mitec's internet service since 2015, my innards turned to ice when I was notified in 2024 that the company had "spun off the Internet department into its own standalone business," along with reassurances that the high quality of service would continue uninterrupted (my paraphrase). And then the troubles began. The internet speeds were slower and slower. I'm self-employed and work at home, often through the weekend, so the slow speeds were noticeably causing me work delays. I was in denial, though. Then there came what I could not ignore: a substantial outage, during which I was unable to hold scheduled meetings with two clients. Afterwards, customers received a multi-paragraph 430-word email from the general manager, expressing his belief in "honesty and integrity," promoting the dedication and commitment of the team, explaining the outage, and promising "a credit off next month's bill" as a thank-you for supporting a local business. Anyone can say anything, and you may have guessed from the foreshadowing that there was no credit on my next month's bill. Was I surprised? Yes, because I had been used to the previous excellent customer service and No, because obvious. I emailed to ask for the credit on February 16. I emailed again on March 3 and received a response on March 4. How much was the discount? A whopping $6.49, when I lost 3 billable hours that, trust me, added up to quite a bit more, and had to rearrange the following week's schedule to make them up. It bothers me to drop a local business in favor of an immense corporation, a corporation that I personally loathe for many many reasons. Originally I was on board with Mitec primarily because it was a small local business, even though there were other, cheaper alternatives. And until this change, I was very happy with Mitec, I was okay with the cost because it was dependable, the technicians were always fantastic, and the customer service was nothing short of amazing. I recommended them whenever the subject of ISPs came up. When this other provider came knocking, offering $500 in gift cards, along with a monthly savings of $14.99 for speeds that tested as much, much faster, I emailed Lytwave asking if there was anything they could do, could they get me higher speeds? Failing that, could they match this other company's price? There was, as you might have guessed, no response. I switched. The last day I used Lytwave was September 30, 2025. I meant to cancel but forgot. On November 7, I wrote to cancel my service. I received a response on November 10 that included a cancellation form for me to fill out and this note: "The form requires you to select a termination date at least 30 days out, but if you prefer an earlier date, please enter it in the 'Reason' section, and we'll do our best to accommodate your request." I filled out the form and returned it within minutes. Did Lytwave accommodate or even remember my request? Remember the foreshadowing. No, they did not. In fact, they claimed that my service was "active and used" during those two months when the reality was that I had stopped using Mitec on September 30 and unplugged my router a week or two later, and so had not used the service for all of October, November, and the 10 days for which I was billed in December. Remember the general manager's proclamation of his belief in "honesty and integrity"? Did I pay? Yes, all of $136.41 with the tacked-on late fees. So much for doing their best to accommodate my request. Let this be a cautionary tale. If a small local business wants to keep its customers, it needs to provide good customer service. In contrast, last week I needed to call customer service at the big loathesome corporation. My call went through, I talked to an agent, he solved the problem, and that was that. I used my $500 in gift cards for groceries and Christmas presents, and this year, I'll save $179.88 on internet service.

So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

I've had abundance for over 5 years and I am so satisfied with the service. No contracts and no…read moresurprise bills like with other companies. I rarely have connection issues but when I do they are QUICK to fix it. This is an affordable option for internet without sacrificing quality. And bonus I support local. Thank you abundance!

This is A. Terrible company with no customer service. Try…read moreto call the number for 2 weeks. Straight left emails left text. Nobody ever responds. Internet hardly ever works. Always goes out has to be reset constantly. Stay away from this company.Do not waste your money with them

We had an appointment set up to have Frontier Internet installed and Eddie was fantastic. We got…read morethe new Eero system with dual modems. Eddie was professional, knowledgeable and kind. We appreciated his customer service skills and quality workmanship. Great value and quality signal. Highly recommended.

Tell your employees to respect NO SOLICITING signs. We have several. Yet they rang the doorbell…read moremultiple times, knocked multiple times getting louder and louder each time. Highly invasive to the privacy of our home. Literally no one wants your service. Go away.

Let's talk "Customer Service "...... went in yesterday with my sister and what GREAT customer…read moreservice! Atyanna and Asst Mgr Jessie not only helped in getting an additional service that we went in for but asked about our mobile carrier in conversation and was able to do above and beyond getting my sister a fabulous deal, switched to Spectrum immediately. (I still own a bit for my phone but will be switching to Spectrum when completed) In this day and age when senior citizens are mostly not seen or heard. Atyanna and Jessie treated us and spoke to us with respect, kindness and professionalism. We are grateful THANK YOU Atyanna and Jessie!!!!

Thank you Jose for helping me return some equipment today. The store was clean and I was help very…read morequickly with the appointment I made online. (I highly recommend making an appointment before you go!). Jose gave me a bundle option to help me save some money.

My home is cleaned every other week by Maria and Lianet of The Cleaning Authority in Austin. Their…read morework in my home is exemplary!. I especially like the way they make my beds with fresh clean sheets that I provide....and the kitchen is always spotless when they leave, especially the floor. Unfortunately, I don't speak spanish, but they have a translator app on their phones that allows us to communicate. I rarely need to use it because they know exactly what to do each time they come. I've used The Cleaning Authority for years and their process is to deep clean a different room each week on a rotating basis. They leave my home looking and feeling pristine when they leave. These women clearly care about the job they do. I am so grateful for their efforts. Rebecca Connally

REVIEW UPDATE for Go Creative Wireless:…read more Please read my original review for my abhorrent experience with Go Creative Wireless. This update is to provide more information as well as to confirm my legitimacy as a previous customer! I find it professionally dishonest that the owner would state in a reply that I am not a real customer, in addition to: "Nor have we had any service cancellations or disconnection requests in the past several months that resemble this situation." When in fact, the person who both acknowledged & signed the counter dispute letter for the bank was precisely the owner, Erica S., merely 13 days ago. May I ask how many cancellations you receive daily to the point where something this recent can be forgotten? Attached below is my account information because I was accused of being a fake customer. Also marked in red of where the cancellation policy is written in fine text. Also, the entire email trying to gaslight me from your support agent with their name, since you want to say that "contradict our support protocols." Instead of resolving it like a professional, the owner attempted to deny my legitimacy as a client. Just like how they denied any issues on their end with the service they provided. I have also attached the policy links from the welcome email I received, where all links except the 1st one lead to nowhere. Perhaps it would be advisable to actually have working pages where the customer can actually view your policies? I opened an account with Go Creative Wireless around late March. This was done over the phone when I READ OUT my credit card info to a rep, instead of making a payment on a website, therefore the company got hold of my card info, leading to charges on the card as they desired, including those not approved by the customer. The reason why I read out my card info is that their Simi Valley office address leads to a corporate building, where they rented a room within the building, and I could not enter the office room since I did not have an appointment. They do not have a storefront. Therefore, you MUST do that to open an account/pay. Late March - Account opening & installation. $224.82 payment (Installation and 1st month of service ($89.99)) ~4/10/25 - Finished setting up my desktop and began using the internet for more stability demanding tasks. I noticed the stability issue but assumed that it was something on my end. 4/20/25 - First call to express concern over internet stability issues after clearing all potential issues on my end. The tech claimed to have made adjustments and assured that the system is fine. 4/21/25 - Email sent to the tech team with test results from my end. 4/21/25 - Email from tech team claiming to have made adjustments and stating that all is good. 4/22/25 - Email sent to the tech team expressing further concern that the issue is not fixed. 4/23/25 - Email from the tech team denying the legitimacy of my tests, and attempting to GASLIGHT me into believing that despite the stability issues, it is still usable. 5/13/25 - My request to cancel via the phone, when I was made aware of the 30-day cancellation fee, and also charged a $52.19 fee in addition to a full month of service charge ($89.99). The equipment was uninstalled and picked up the same day. I had rejected the cancellation fee charge, but since the company had my card information, they just charged the card anyway. I'm not new to computers or the use of the internet. I noticed issues within the first few days of actually using the service, but gave the company the benefit of the doubt and tried to fix the issue on my own multiple times. Including the backend processes, tried with a new e-cable, tinkering with the router itself, etc. I also considered the possibility that good internet is just inaccessible up on a hill, since I've always lived in more populated areas. Since I have willingly given my credit card information to Go Creative Wireless when opening the account over the phone, I cannot request refunds on the $89.99 charge for the 2nd month despite the company's denial of any issues thereby the lack of action to fix anything before the start of the billing cycle, neither can I request a refund on the $52.19 cancellation fee because by subscribing to their services, you would automatically be subject to their policies. At this point, a refund is no longer requested. I accept responsibility for my terrible choice when opening the account with Go Creative Wireless, unlike the company itself, which refused to accept any. From a customer's POV, I spent $367 on ~1.5 months of bad internet, and liable for all the costs because I hadn't canceled the service fast enough. Not only did Go Creative Wireless deny/refuse to fix the issue, trying to gaslight me into believing that there isn't an issue, they also took 1 full month of service charge on the 13th day, AND a cancellation fee on top of that. Is this really a company you want to do business with?

I have used Advantage Telecom for my business needs since early 2019. They were a refreshing…read morechange from my old vendor. Their staff is friendly and professional. My only service calls which were quickly handled were due to my own neglect to clear my voicemails and even then, they were happy to accommodate me. I would highly recommend them.

At The HR Firm, Advantage Telecom has been our preferred internet and phone service provider for…read moreover 5 years now. The quality of their service and the professionalism of their crew is fantastic. Advantage Telecom is always FAST to respond to service requests and when you call you always are greeted by a bright cheery person and not a computer generated voice. We highly recommend Advantage Telecom if you want the most from your internet or phone service!

I'm writing this review for Diego! His customer service is excellent! I went in recently with my…read morehusband to see if we can get our phone's upgraded! He was so knowledgeable and was able to inform us on the best plan we can get for our phones and for a good price! He's such a kind soul and did so much for us that he did not have to do by the way! Walked out with our new iPhones and helped us transfer everything ! Thank you Diego so much!

These 5 stars are for Diego. He is literally the best. He has helped my family and I a couple of…read moretimes when we have come in and I could not be more impressed by his professionalism, knowledge, patience, and kindness. Truly the best T-Mobile service I've ever received. Thanks Diego!