Shout out to Toya who was super friendly and helpful during my oil change today. She offered really…read moregreat customer service and I appreciate being able to talk to a woman who understood what I needed.

What a frustrating experience. First of all, you can barely hear the manager when he speaks. I…read moreswear, he smokes something. Most of the staff was smoking, I did see a few packs of cigarettes around. I came in with a flat tire, trying to get it patched. I also had a damaged stud after it broke off the wheel while still inside the lug nut, thanks to roadside assistance. I even brought over an extra lug nut and stud from an auto parts store that was recommended to me. But the staff said they couldn't use those. So they had to use their supplier and it took over an hour to get the part. They actually had to go out to get the right parts, which was good of them to do. They also replaced my air cabin and filter I didn't come in asking for them to be fixed, but at least they made me aware of it and I appreciated that. What frustrated me is the tire was patachable and they didn't do it. They simply removed what was left of the stud and them put on the new parts with my spare still on the car. So they then told me to go down the street to Firestone to try to get the tire patched. That turned into another 2 hours over there, but that's for another review. But the worst part is they charged me $145 in labor. And they couldn't even finish the job correctly. I could understand a small charge for the air filter. But $145 just for labor is insulting and inappropriate. My total bill was around $230. To total it up, an hour and 45 minutes is what I spent in that office, and for most of that time there was only one other customer. It's not as if they were backed up with a lot of Sunday afternoon jobs to do. I have had good experiences with other Jiffy Lube locations in the past. I will never visit this one ever again.

Very thorough analysis with photos. Pointed to areas that need to be fixed in the futureread more

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

These guys are total sweeties! I got a flat and just kinda hobbled on 3 wheels to here cause it was…read morethe nearest place. I said I had to buy a new tire and they offered to check if it could be patched first as a cheaper option-- they found a nail, removed/patched it, and had me on my way quick and easy. Over a month later and no issues-- sometimes I'm wary of being upsold at auto places, but not these guys!

Terribly managed! No clear answer on how long…read more Vehicle was held hostage..(they were paid first) up front for a minor issue. NEVER AGAIN! ...

I have had absolutely fantastic experience with this auto repair service. They do it all - not…read morejust transmissions. Last week I was selling a car. I pulled into a lot to meet a buyer - and auto transmission started leaking from my radiator (14 yr old car in otherwise great shape). I took it to AAMCO and they had the new radiator in the next afternoon. I was able to sell the car promptly after. AAMCO is great at diagnosis and at repairs. Very cooperative, great communicators. Charles Wilson, the business owner even sends me a letter to thank me for the business!

"I towed my broken Suburban here, and they diagnosed it as a bad transmission. After charging me…read more$8,000 for the replacement, they handed back a vehicle that still literally couldn't drive. It turns out the engine was also completely shot--something they failed to diagnose or mention. I had to tow the vehicle to another shop, where the mechanics immediately noticed a severe misfire without even plugging in a scan tool. A compression test confirmed zero compression on cylinder 1, requiring a $20,000 engine replacement. It is impossible to believe that a specialized transmission shop didn't notice a catastrophically failing engine before taking my money. When I reached out to discuss a partial discount, management completely refused to budge. Their stubbornness backfired: I disputed the entire $8,000 charge with my credit card company for receiving a broken product, won the dispute, and walked away with a FULL refund. Thank you, American Express!"

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

Would not use again trying the first time they was great, but would not use and would not recommend…read morea terrible job on my suspension took 2 days and stilll was trash unprofessional had a little kid and a woman with them sitting in the cold for hours invited to my in my home and they treated my car terrible after, did nothing to try to fix the problem

These people are fantastic! They've taken such good care of me as someone who knows very little…read moreabout cars. Always kind and informative and never make me feel like they are ripping me off. A few times they have even checked things for me and not charged me. Their hours are fantastic too - great service on a weekend and they are open later in the evenings. Highly recommend!

Don't take your car there for repairs unless you are willing to pay a lot of money and make…read moreadditional trips back because it wasn't fixed the first time. The quality of the work is just not there. Young women should not attend without a man.

First of all, they have a professional, accommodating staff. I came in on a Sunday afternoon with a…read moreflat tire, needing a patch job. They were a little busy and it took 45 minutes for them to get to my car. But thankfully, they were able to patch my tire up and only charged me about 23 bucks. That's much better than the $200 or so I would have spent to replace it. My total experience took about two hours, which was a little long, but at least it got done correctly.

I called several places that were either closed or couldn't help us till the next day. When I…read morecalled Firestone Micheal picked up right away. I explained that I had a tire just blow out on the highway, that I had a spare and just needed someone to change it. He said they could do it if I could get there. We're traveling in a sprinter that has dooley tires in the rear. Arrived approximately 12:30pm was out by 2pm. So thankful for him and his team! Courteous, respectful, attentive, and professional.

This experience left alot to be desired. Brought in car for full brake replacement. After nearly…read more$1k later I found myself in an extremely dangerous situation! My brakes were in worse shape as I nearly got into an accident with my family. When I went and addressed this with the owner he said he would book a rental. Upon arrival to the Enterprise he sent me to they said there were no cars booked. I called and informed him and he stated he would reimburse. After paying out of pocket he later defaulted on the agreement. Save your money and time and GO ELSEWHERE! WISH I HAD KNOWN THIS PREVIOUSLY!

Thank you! Car repair done as expected. Upon arrival I was greeted by Rob. He was professional &…read morefriendly. The technician looked over my car in addition to doing the repair I came in for. We have a new automotive repair shop! Shout out to Kenny, mechanic, for recommendations for service.