This review for the oil change side of the house…read more I have not used the car wash side, but I have nothing poor to say about the service and quality of the oil change work. I have a Ram 1500 and the previous place I took it to for oil changes just got to be too expensive, time consuming, and I got the feeling they were trying to add on extras to the change. Well ... not here! The guys working this service are friendly, fast, and fair. I've taken my truck there three times now and see no reason not to continue. They have realistic recommendations for service and stick to the oil service that you're wanting. They complete the service fast as well - usually around 10 minutes. Their prices are also very competitive and reasonable. I will certainly continue bringing the truck there and giving them my business.

Came here to get my oil change and they work fast and they have great employees that are kind…read more after they changed my oil they gave me a free car wash.I will be coming back again.

Very impressed with the quality of the carwash. Took a blue collar truck through the wash, took the…read morenails out of the back of the truck and it washed the truck and the bed spotless. Never had a carwash do such a good job.

I am very disappointed with this business. An employee here used my personal information to track…read moredown my Facebook profile and message me. It is even more disappointing that management completely ignored me when I reported it. They did absolutely nothing to fix this major safety violation. Save your money and please go somewhere that will actually respect its customers.

When i went to this location, it was fantastic! My wash was great and this brown curly haired girl…read moreAndi, put a smile on my face. 100% will be coming back!

Blake at the Capitol Blvd location was extremely friendly and professional! All the staff is always…read moresuper kind and I will continue to be a loyal customer!

Not sure why this business has gotten such low marks, except maybe they've gotten better? A lot of…read morethe low scores are from a few years ago. I've used them twice while passing through Longview, and both times have been great. Nice, friendly service, consistent movement even when they are busy, and a nice, clean outcome. The car wash was just fine! The vacuum we used after wasn't the strongest, but it picked up dry pine needles and loose dirt on our rubber mats just fine. And, no extra charge for using them, so who can complain about that!? We'll be back!

First time visiting & last. No hot water, spot free rinse didn't work, tangled in hoses... no wall…read moreclip, change machine out of order, no wax. Big disappointment!! Oh yeah, one bay down on top of everything else.

I got the "Deluxe" wash and tipped an extra $14 and asked the guy who took my money to please get…read moreall the bug guts off my car after a long road trip. Suffice to say they did not get all the bug guts off the car. Did they spend any extra time on it? To be fair I'd say I got an extra 30 seconds. Will I ever go back to Shur-Kleen? Probably not. I see that the business owner replied to my review saying that "Dried bugs can be challenging" and if they didn't all come off I could have run through the car wash again at no charge. To which I have to reply, it would be nice if they told you that before you entered the car wash. So, really not helpful.

This is the worst car wash I have maybe ever been to, and I was once in one where the sprayer on…read moreone side wasn't working. An attendant shoved my passenger mirror all the way forward with his brush and didn't put it back, the roof, bumper, grill, and liftgate look untouched, and the windows look *worse* since the rinse dried on spotty (I'm sure the paint will be spotty as well, when they dry). Just awful value when the car looks as bad for $20 as it did going in.

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

I always get good service- they are prompt, friendly, and helpful! And I enjoy the free car wash…read morewhen my card if full. And my car comes out clean on the least expensive car wash. Close to my home and convenient also.

Great customer service. Was in and out in an hour with 4 new tires and an oil change. Under new…read moreownership!!

Not sure why this tire place has no reviews on it's actual tire service. So here it goes!…read more We left our RV sitting at my bro in law's house for 2-3 years and thought the tires would need to be completely replaced. We brought them to this tire center and the guys came out and inspected them for free and told us they would be just fine. They could have easily talked us into new tires just to make a buck, but they were very honest, great people and sent us on our way.

do not go to this carwash was it damaged the rim of my car reported to them 3 weeks ago and have…read morenot herd back from them! founds post from 7 months ago they had the same damage to there rims put in a screen shot of it

75% happy here. Service was friendly and prompt. Quick to get through at lunch time. And 3 sides of…read moremy car were nice and clean! But the back (hatchback on Mazda 3) was not touched by any soap or water. Still had the same dirt, dust and grime I went in with. Which is almost impressive given how sudsy and wet and system was. Didn't have time to go back and ask for a re-do, but I feel like they would have fixed it had I been able to.

Amazing Remodel!! All machines work.. I love the air in the self service area. LOVE IT!!!read more

The attendant working the afternoon on 4/27/26 was rude and seemed annoyed to be doing her job. I…read morechose the most expensive wash and it didn't get my truck completely clean. It's worth spending extra to go to The Wave even if it is more expensive and out of the way.