Great Experience from start to finish. We were greeted by Josh who was very knowledgeable and he both was patient and helpful with our questions. The team there was energetic and fun and they are capable of handling the larger crowds they get at this newer location. Great Communication on delivery day and the installers are top notch! read more

The salesman Omar was very professional. We got a great refrigerator at a great discount.

Delivery was quick and on time. Team were quick and efficient. Negative was missing part for handle.

Great service excellent experience and install of our new speed queen washer. Thank you Jeff read more

We ordered new kitchen appliances for our remodel 9/23/25. The salesman was very nice. When it came time to have Spencer's deliver and hook up all the kitchen appliances. They were missing our refrigerator and oven. Refrigerator came a couple of weeks later. Now it is March 31, 2026 and still waiting for our double oven. After calling and talking to people we found out that they didn't order our appliances till Feb. Our salesman dropped the ball. When we ordered them (Bosch) they were suppose to take 50% down. We were willing to pay for all of them at that time. We called Best Buy last month and they had the same exact double oven. We were thinking about getting it but then our salesman called and said our oven would be here end of March. Just called it isn't coming now till end of April. Salesman doesn't answer my calls anymore and he seems to be not telling us the true answers. I won't be ordering any appliances from them ever again. Plus the employees that hooked up our appliances that did arrive messed up. They turned our garbage disposal half way around to hook-up the dishwasher. It leaked on the bottom of our new cabinet under the sink. They did our wine cooler/beverage cooler and it wasn't level. Barb L. read more

They're all gung ho and friendly when making the sale, but after that, you can pretty much screw off. Zero help when your brand new, top of the line appliance craps out within days of the mfg warranty running out (I know, I get it, but they could be nicer and more helpful about it). And when your appliance is in warranty and needs repair? Ha! EVEN WORSE. I've gotten the shove off twice now and I'm pissed. We spent nearly $3000 on a top of the line double oven and they could not care less that one of the important features doesn't work. "Call our contractor. We can't help you." So I called the contractor. They just hire the most stupid people in the Valley as she couldn't answer any of my questions and insisted her incorrect information was correct (no, that is not my name, no that is not my address, no that is not my appliance). She refused to listen. Finally got someone who appeased me. Arranged a repair tech. No show. Called both Spencer's and the contractor. Neither cares. No help whatsoever. Bottom line: if you value quality customer service, this is not the place for you. I just know I won't be buying anymore appliances from these guys (after spending $40k over the course of ten years and am soon to start a kitchen remodel). read more

We had an excellent experience purchasing our appliances from Spencer's. From the beginning, John, our salesperson, was incredibly knowledgeable and patient. He worked with us through our changing remodeling timelines and was always responsive, flexible, and helpful in ensuring everything stayed on track. The experience continued through delivery, where Josh went above and beyond. He was meticulous, professional, and took great care during the delivery and installation process. We highly recommend Spencer's. read more

I purchased a new Whirlpool washer and dryer this past Friday and got it scheduled for Saturday. My salesperson was Dan Gilbert and he was fantastic. Dan has been with Spencer's for over 30 years, which says a lot about the company and Dan. I've kept his contact info. for any future business with Spencer's. His cell is 480-254-0027. Give him a call if you need any appliances. I promise, he will give you the best customer service. I have purchased the original Maytag washer and dryer, dishwasher, microwave, and refrigerator from Spencers. I have always felt that I received a competitive price and service from them. For me, their main competition is Costco. But every single time, Spencers won out. read more

Spencer's always goes above and beyond to ensure customer satisfaction! Thank you to Nathan White and his team. Today I had the pleasure of working with Diego who was very professional, prompt, and overall outstanding while helping to stack my washer and dryer and testing that everything was working as expected! read more

We had a great buying time at Spencer's! We needed a new fridge and heard others had great experiences here. Spencer's is a small business which I always try to support if possible. Gregory was the one to help us out. We told him what we were looking for and he guided us in that direction to look. He was available for questions but not overbearing and allowing us to look. Prices are great and we decided on our purchase. The whole process was under an hour and we had a delivery scheduled within a few days. We would definitely consider Spencer's again on our next appliance purchase. read more

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The guys arrived at the time they said they would and the install went great. Highly recommend!

Darrin in sales, the best and the installers Josh, Samuel and today a trade out with Edgar and his partner were also great. If you are buying appliances and want great prices and promises kept, go see Darrin and begin the process read more

I was shopping for a new washer and dryer so I decided to go to Spencer's Tv & Appliance. I compared prices at most stores in my area and brands . Spencer's had the best prices and the Electrolux set I wanted. I went in store Thursday morning and Oscar offered assistance. He explained the unit and even gave us a quick walkthrough. I was able to put down a deposit to lock in their price for two weeks. I received next day delivery with GREAT communicatio read more

I have been purchasing my home appliances from Spencer's (Bell Rd in Glendale) for well over 30 years. Why? Because I thoroughly research each appliance I am interested in before going to a store. And every time, over and over again, Spencer's has the latest and best model, and they consistently beat the price of everyone else! Okay, so I'm ready to go to the physical store. Every time, it is less than 15 seconds before someone is available to help me. They must have a great training program, because every salesman I've encountered is so knowledgeable about every product, AND they know exactly what their inventory is. On to the store itself... the new location on West Bell Road is beautiful, well lit, and spacious. With a special shout-out to Ken, Josh, and everyone else there, I must say that it is a very pleasant experience shopping there! I would be back more often, but each appliance lasts over a decade! read more

Pleasant experience conversing with salesperson Gregory. Delivery team was on time, professional and respectful of our property. read more

we purchased a refrigerator at Spencer's at arrowhead and they were fantastic. Didn't waste our time helpful informative. The delivery was absolutely flawless. Can't thank them enough. read more

I had never purchased from Spencer Appliances before and was told they had great customer service and competitive prices. Unfortunately, that was not my experience. I purchased a washer and steam dryer on November 30, with delivery and installation on December 2. On December 20, I came home to find my laundry room flooded due to a hose connected to the steam dryer. The damage to my home was extensive and resulted in a very difficult Christmas, with fans and dehumidifiers running throughout the house. When I went to Spencer Appliances to address the issue, I spoke with Nathan, who told me Spencer Appliances should have been my first call. He then stated, "I'm not calling you a liar," while referencing customers who allegedly damage appliances to collect insurance money. Shortly afterward, he told me Spencer Appliances was not responsible because the installation was done by a third party vendor--even though I paid Spencer Appliances directly and was not given a choice of installer. After repeated follow ups, I eventually spoke with Brian at the corporate office. Brian told me the damage was "not their problem" and that Spencer Appliances would take no responsibility. He also claimed the dryer had been moved and a wall repainted, which was completely false. The dryer was never moved, and the wall damage was clearly caused by water flooding. Despite being told I would receive follow up communication and even requesting a written statement, I never heard back. The total cost of repairs to my home was $19,820.09. After the repairs were finally completed, the dryer stopped tumbling. At that point, I contacted Russ, who was the most professional and helpful person I dealt with. He arranged for a repair, and the technician confirmed the issue was caused by a bolt that had come loose inside the dryer. While I appreciate Russ's assistance, the overall experience showed a serious lack of accountability and customer service from Spencer Appliances. If this is what they consider "having a friend in the business," I will be sticking with my acquaintances at Home Depot and Lowe's, where customer care and responsibility have been far more reliable. read more

Great prices and quick delivery. Salesperson was friendly and informative but not pushy.Only place to get your appliances from! read more

Spencer's TV & Appliance - New stove - Appliances Near Me - Glendale, Arizona

Very disappointed in Spencer's. I went looking for a refrigerator. The salesperson (Terrence) was curt, dismissive and uninterested in helping me. I was in and out in less than 10 minutes. Very disappointing. read more

Ordered a new stove and microwave. Was told that it would be in on March 31. Got a call saying that the stove and microwave were both in and so here is the 19th and they are in my house. The two gentleman that delivered it and bought it into the house that an excellent job very professional read more

When our refrigerator died, I called Spencer's to see if they had the new refrigerator model that we were considering. A live person answered the phone and looked up all the information that I requested. When we walked into the store we were greeted immediately by Ken who provided us with all the answers we needed. He was able to set us up with the refrigerator we needed and had it delivered the next day. And gave us a better price than any other store. What a great experience! read more

I'm never disappointed when I use Spencers, even since we last used them 9 years ago. We bought a washer/dryer this week, and the experience was great. Alex was knowledgeable and made us feel comfortable we made a good choice. I appreciate being proactive in comparing other models too. Price was good for the value, and the delivery was quick, easy, and professional. We will always use them for appliances in the future. read more

Robert and his assistant were polite and efficient! There was a ding in the freezer but we resolved that easily with my wonderful salesman Josh! read more

The installation was spot on. On time and very professional from Thomas and the team. Thanks for making this so easy. read more

Spenser's has brought peace to my kitchen remodel. They are so prepared to get the job done. Thank you!!

Go see Ed he helped us pick the best washer and dryer for us and our needs. He listened to what we wanted. read more

Spencer's TV & Appliance - Washers and dryers - Appliances Near Me - Glendale, Arizona

I called Spencer's to inquire about a specific Samsung TV. The sales person, Kumar, was excellent. He answered all of my questions and offered to have the television delivered and installed the following day. Alex arrived the next day, installed the TV, provided a tutorial and was very pleasant, knowledgeable, patient and customer focused. My experience with Spencer's was outstanding and I would highly recommend them. read more

Kumar took good care of us. He worked with us 'till we ended with a deal that worked. Delivery was set for the next day-Devin was on time and professional with set up and removal. I'll be back when any new appliance is needed. read more

I've always had great service at Spencers and their selection is great. The sales people are very knowledgeable about all of their appliances. Prices are very competitive compared to others and I have always felt that I have received a very fair price. Spencer's is my first choice when shopping for any new appliance. read more

My husband and I went to Spencer's looking for a new washer. Ours had just went out the day before. We were upset that a new one had to be purchased because we were planning on having to make a trip to a dear friends funeral. Not being able to do both, we had to resign to the fact we had to buy an appliance instead. We were met by a friendly sales associate, we had told her that our repairman gave us some ideas and one was a Speed Queen. We felt it was out of our price range, yet the 7 year warranty being included in the price and how they are made, gave us confidence and we bought a TR7, right there on the spot. After seeing a few reviews after we bought it about stories of buying a new appliance and getting a refurnish one, we were a bit worried after we left the store. So called our sales person and she reassured us it would be new. She was very nice and did not make us feel uncomfortable or silly asking that question. She was very patient with our questions. The next day our washer arrived and it was out of the box. I was concerned and direct to the delivery guy. I told him my concern, he was very nice and did not get defensive or condescending. He showed us the box and serial number. They were efficient, kind and awsome. I was then left alone with a washer that I wasn't sure about. It wasn't the experience, I was still low about the situation that made us miss traveling 1,500 miles to my dear friends funeral. Plus our baby great grandson was having a serious surgery 1,500 miles away. It was a tough couple days. I got on Google and researched more fully our Speed Queen. I found very positive facts about our new Speed Queen! In the 3 days now that we have had it, I found this washer is a work horse! I love it, and will tell everyone what a great product it is, and how pleased we are with the Spencer's in Glendale! read more

This was our first time using Spencer's, usually we go to Home Depot, Service was great from start to finish. We didn't feel pressured when we walked in. Our salesman Matthew, was helpful & educated us a bit on the different ranges. Purchase was fast & easy. Delivery was on time. They even texted me twice prior to delivery to keep me up to date on the arrival time. The delivery guys were great. They hauled the old range away, hooked up the new one. Everything was great! read more

great service from our salesman Gregg and the delivery staff today. Gregg we will be returning to you for our next appliance upgrade. thank you read more

Everything was so simple and streamlined and we were in and out of the store in less than an hour. Josh and Jeff were AWESOME and got us discounts and really went above and beyond. The delivery was a difficult one but Javier and his partner never complained and really impressed me with their customer service. I will always get my appliances here!! The value for what we got was fantastic! I highly recommend Spencer's!! read more

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Out $1800! We are so disappointed in Spencer's. We purchased our entire new kitchen appliances in a package through the Company, and the refrigerator has turned out to be a lemon. We originally were given support from the company but when the appliance continued to break within a 2 year time, Spencer's decided they were done with us. We additionally have also worked so hard with the manufacturer to assist us, with ultimately neither fully backing up their product. So, now we have to buy another refrigerator and are out $1800 additionally. This just isn't right! We're normally not public complainers. In fact, prefer to give public praise when a business goes out of their way with customer service. But to not be supported throughout on an $1800 purchase just seems so wrong. Nice people, just could do you dirty. read more

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Ruben put our microwave in and did a great job. Ruben was so nice and cleaned up afterwards. read more

Awesome service from start to finish. Jeff Frost was phenomenal in helping me urgently. Mathew and his peer were awesome at installing. This was my first time purchasing from Spencer's and they will be my go to going forward. Much appreciate! read more

Spencer's TV & Appliance - Subzero French Door refrigerator. - Appliances Near Me - Glendale, Arizona

Everything from sales to installation was great. Our sales rep Alex was knowledgeable and listened to what we needed and wanted for a new dishwasher. The installation was fast and efficient. Very professional and great crew. We are very pleased! read more

Ruben and his assistant were terrific. Helpful, caring, knowledgeable and courteous. The salesman, Gregory Gotthardt, was great also.

Our refrigerator stopped working a few days after we were on vacation for two weeks. Our friends knew Joshua White, who promptly ordered me the same model frig which was installed today. There was a problem with the cabinetry having been built around the refrigerator, but Joshua worked on it and it looks absolutely perfect. This guy worked his magic.! read more

It was a very easy decision to purchase my Washer Dryer Set at Spencer's. Darrin Linsenbardt was very knowledgeable and helpful he made sure I got the best possible deal. Quick easy and delivered the next day! Recommended! read more

Spencer's TV & Appliance - My new Electro Lux Washer Dryer Set w/ Pedestals. - Appliances Near Me - Glendale, Arizona