Bait and switch salesperson. Was encouraged to come in for orthotics repair, even though they were…read morepurchas3d elsewhere...something I told both the salesperson and a technician. Came in for my appointment and was pretty much called a liar, that they dont provide that service

My family and I have been going there so many years that I've lost track. You don't have to have…read morefoot issues to shop there; you may just enjoy quality shoes. My husband has normally sized feet, but he's diabetic so great care has to go into his shoe and sock selection. They are able to bill his insurance. My son and I have extraordinarily wide feet, high arches, and narrow heels. Although it takes a while for my son and I to get our "special" shoes, the staff takes great care to make sure we are comfortable with our choices. Many of our shoes can repaired over time as well. We also have our orthotics made and maintained there. I was into my 40's before I could find women's shoes that fit, thanks to Althea. They are no more expensive than any other QUALITY shoe, but they last much longer. Highly recommend.

4 pairs for $175. Need I say more?…read more Ok, fine: Huge store, walls of shoes, lots of clearance options and plenty of styles to choose from. Everyone finds something they're looking for. I've been trying to up my game just a little beyond black sneakers and boots, so I'd say my light haul is a start !

omg so basically i went in trynna find a cute pair of nikes i saw online i couldn't find my size…read morewhich is pretty normal (size 11) & i was on my way out the door but INRIQUE stopped me and says hey were you looking at these? HOLDS UP MY SHOE! and says he found an 11 all the way at the top.. it seems simple but he really made my day he was kind the whole through & very personable & i just had to share so yeaaa, shop famous footwear but ask for Inrique!

This store used to have nothing worthwhile to shop for even just 3 years ago. This doesn't seem to…read morebe the case anymore! I came here for Black Friday (11/28/2025) and they had 10+ different made in USA models (990V6s, V4s, 993, 996, and 998) and some other cheaper but popular models that I didn't care about. I only shop NB for shoe made in the UK and US and this outlet store had several for me to pick from for less than $100. I ended up picking up a pair of V6 - see photo attached - for 50 bucks (the original retail price is $199). Staff were very friendly. There were so many people shopping here. I already own over 30 pairs of New Balance, so I had to really resist myself from buying multiple pairs. I am not sure when this Black Friday deal ends but if you're looking for comfortable high-quality sneakers made in USA for under $100, head on over to NB factory store now!

While staff were initially friendly to let me know what was on sale, they quickly followed me…read moreeverywhere asking things. Ultimately they asked for my shoe size and told me they don't carry a size 14. I'll shop other brands and stores.

I should probably be giving this place a 1 or a 2, but there was employee that cared so here we…read moreare. This place is a mess walking in. 0 organization skills. The shoes that are on display are about 15 feet away from the boxes of the same shoe to try on. Almost all staff working are of no use for help. They are there for a paycheck and not to do anything else. The save a grace of this place is the one lady that was able to locate what I was looking for. Again 15 feet away from where it should have been.

Well you all know I'm not great at shopping. Not my thing at all. So hubby needs shoes and he also…read moreis wanting to buy me a birthday gift. So LC is at the outlet so two birds one stone. We go through Le Creuset I pick out a few Dutch oven options take a few pictures and we wander down to the shoe store. We are not greeted. There is nobody at the register and we go back to where we had previously purchased my husband shoes that he was wearing the shoes he wanted to replace. We come across an employee and we are not greeted with any type of words or genuine concern, or any gumption to actually provide assistance. In fact, she has let it be known by her facial antics that she is annoyed and irritated by the audacity of our presence that we are taking of her space. I'm thinking OK we can try to manage this alone. We ask her about a particular style and she doesn't even look down and my husband shows his shoe like this one she doesn't say let me figure out if we have something that's kind of like it anything she just dismisses us again we clearly are annoying her. Honestly it was actually genuinely disappointing. We're about to hand you $200 for two pairs of shoes and you are snot. No no no no no no no no. At this point, my husband says let's just go. I wanna go home. I don't wanna deal with this so we go order a Dutch oven. It'll be shipped to our house and then we go to Costco my husband so exhausted of this whole interaction that I leave him in the truck while I go into Costco on a Friday afternoon so he can calm down all he wanted was a pair of shoes. So if you want some mean cranky old lady disrespecting your elderly husband by all means go in there I did talk to the manager this afternoon ( the next day) and she apologized and offered me 10%. Yes the next purchase we make there 10% no no no no no no I'm not interested. I think I will I have to find his shoes someplace else. It won't be there. I don't pay people to be snotty and cranky. It's funny because the manager told me that the employee came to her and told her about the interaction and that she might be getting a phone call about this situation. So for future reference, if your employees are gonna be cranky and snotty and offensive, let them know that they should probably take the day off. I know managing people is like herding cats but if they can't behave properly maybe they should be barn cats.

Love Nike and going to shop at Nike store. Prepare for long line and crowded shopping space. Too…read moremany Nike lovers and outlet pricing. Staff tries to move quick and are very helpful.

Everything Nike. Usually get busy here during the weekends and holidays. Plenty of sale items for…read moreeveryone. Quality products with many staff to help you make your purchase. Security is on site and usually guards the doors whem the store is at capacity. Usually a line outside the building during peak times so dress accordingly. Pricing is reasonable for most items.

Shopping in the Seattle area in Washington State…read more.. Seattle Premium Outlets is not really on the main road. I couldn't see a sign from the highway. I just trusted my GPS. I knew that Pop Mart was at this outlet. This was my main goal... to visit a Pop Mart, because it's not in Hawaii. Since we were there, we saw a Miniso and Claire's. We also went inside "anime World", another cute shop. Another reason why we wanted to visit Seattle Premium Outlets was to stretch our legs - because of the long drive from Vancouver to Seattle. We also needed a restroom. Gosh... it was far away from Pop Mart, Claire's, and Miniso... and walking in the rain made it more challenging! At least we accomplished all of our goals... and then some!

A lot of the same type stores; selection of quality items is poor. I had some disappointing…read moreinteractions at certain stores.

This is no longer open! The phone number rings and rings. Why is this not listed at CLOSED?read more

Normal size Nine West store. Nothing to write home about. Wife was in and out of there in about…read more10 minutes. No salesperson bothered to greet her or offer her assistance while she was there. There was just two other customers in the store and none were being helped. She said there were no special sales at the time. Since we were going to be in Oregon in the next two days, she passed on purchasing anything here. Better to buy in Oregon where there is no sales tax, and the prices are the same.

I normally don't buy shoes from Journeys but I saw they carried Birkenstock so I decided to go and…read moretry for size fitting. They had the style I had been looking for and it was the right fit so I decided to purchase them on the spot. Get to the cashier and the shoe rang up twice as much as the sticker price on the floor sample shoe. I inquired why the total was twice as much as the sticker price and the cashier grabbed the floor sample shoe and began to rip up the price sticker and simply said it had the wrong price.... REALLY that's how we are conducting business these days?? What happened to honoring the published sticker price?? I don't think I could ever shop here knowing the price could be different when I get to the cashier.

Great Service! All of the employees were super helpful. There was fantastic deals as well!read more

I love Aerosoles - the shoes are very comfy and recently the styles are more trendy. I'm glad…read morethey're located in this outlet because the prices are very affordable. The staff here is also great and helpful when you need a second opinion on which shoe looks cuter, haha.

I found myself up at the Outlet Malls with a bit of time to kill, so I wandered over to the…read moredirectory to see if there were any cheese stores around (answer: no). However, when my gaze fell upon Aerosoles, located practically right next to Rocky Mountain Candy Factory, all thoughts of cheese flew out of my head. I have sensitive, malfunctioning feet and so it's very difficult for me to find shoes that are comfortable day in and day out. Anything with heels is almost automatically excluded from consideration. So, of course I have a weakness for boots - particularly knee-high ones. I've had good luck wearing Aerosole shoes before (ordered online) but never found any boots that fit properly. I failed to find any knee-high boots this time as well, but I did score a pair of super-comfy, gorgeous ankle boots with a sensible heel and which make my feet look like a petite fairy's feet. I could wish that the outlet prices were a little more discounted - my 'originally $90' boots were still $80, and they don't list prices on the boxes or shelves, so I had to ask the sales girl. However, the entire staff was extremely friendly and happy to help. I wore the boots for a full day of work and survived with only mildly sore feet and no falls, trips, or other awkward spills. Now I just need to find some pants that are long enough to wear with them!

13 JUL 2024 I was so happy and amazed to find long time team…read moreleader and manager Trevor, back at the helm, of this, my favorite and preferred outside footwear brand store. Why? Because, Trevor knows what he is doing and gets the job done, with above average product knowledge, high energy, a sense of urgency, with respect paid to all, and with good humor. Looking forward to our next visit to replenish my spring/summer Timberland shoe style (and, whatever else Trevor shows us!). Now my wife loves Timberland, thanks to Trevor's up standard relationship building skill set. A 5*****experience. Highly recommended.

I truly had the best costumer service today ever . What…read moremakes me sad is I didn't take the names to leave a review. 4 different people talked to me and helped me . I have RA and fibro, and I try to hike until I won't be able to anymore. Two of the clerks in particular went above and beyond to help me . I walked out with 3 pairs of boots ( one was the cutest leopard pair). I shop at this mall a lot and honestly I was highly impressed with how I got treated and how patient they were . Thank you !!!