The 5 star is NOT for the airline but it is for a supervisor in IAH that want above and beyond to get me on standby after my flight was canceled. Thanks to Taylor C. I was able to see my 5 yr old son this am and keep my word. He had been crying because i have been away for work for months and i promised id see him this am. read more

Spirit airlines do not have there stuff together wait 30 minutes on the plane for them to straighten out seat assignments that the airline messed up. The seat are very uncomfortable and tight together. Had the persons next to elbows in my ribs for 3 hours. Actually started to get claustrophobic sitting for such an extended time. Then waited for people to off board. Horrible experience read more

Spirit Airlines - Airlines Near Me - Houston, Texas

Great flight check in downstairs was great we got through with no hiccups. It was a very booked flight so seats were limited. When it was time to load the plane is where my drama started. We were not aware that a small suitcase and attachments was not part of the carryon so they charged us 99.00 for 2 and said it would have been cheaper downstairs but there was no time. We sucked it up and had no choice but pay it. read more

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Spirit gates is always so crowded.. they need to update the seats and the gate area because it is insanely hot and there aren't nearly enough seats for people to sit either read more

Spirit check in at George Busch workers has the worst customer service. They need a seperate area for the people that flights were canceled or missed! I been standing in line for 2 hours trying to book a new flight only for them to tell me the others are their first priority and it will take 2-3 hours. It's literally only 2'ppl ahead of me. I don't think it's cool that they have 3 people working and can't get us out the way. It keeps getting worse it was never like this read more

Spirit Airlines - The people we have to wait on - Airlines Near Me - Houston, Texas

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So, we were scheduled to fly out of this airline this morning through a trip I booked on all inclusive outlet. We arrived at the kiosk to check in our luggage and was directed to the check in counter. We waited over 5 minutes before we could check the luggage in, to be told we were late and they could not accommodate us. All the while, three agents who were helping a lady with a child.(who missed her flight to) We were directed to wait until all customers had checked their luggage and told they us we do not not have anymore direct flights to our destination. I ask what options did we have. I was told we could catch a flight at 5:48 this evening with an overnight layover in Florida or catch a flight out the next morning with a layover in Fort Lauderdale. In addition, I was charged an additional $198 or $99 per person for an amendment to the flight. At no time did the agents show any consideration or compassion to our situation. No manager available to talk to, no effort to let the airline know, all our queries and questions were answered with no, you were late. They used the excuse it was an international flight. Emailed their customer service after being told nothing could be done over the phone, my Manuel, supposedly a supervisor. All the be offered two $33 vouchers. I would highly caution and suggest not using this airline, as they are shabby and did not go to extra mile to get us on our flight. So, now we have lost one day of our vacation and being inconvenienced by flights out at 5:48 in the morning, with an arrival time to our destination at 12:59. Again, please avoid this airline as they don't operate under traditional core principles or values. read more

Booked a flight on Spirit Airlines from Houston to Newark ROUNDTRIP. Utilizing CheapOAir. Hours before the return fight was to board, Spirit Airlines CANCELLED the return flight. No reason given. (Weather was NOT a factor). After scrambling to get a flight back, through CheapOAir AND Spirit, in time to get back to work, ON TIME, the best they can do was a day later. Meaning I would miss a day of work. Utilizing another airline, the one I usually use, I found a flight home that could get me back to work, ON TIME. Then, when I asked for a refund on the return flight, all I could get was a Spirit flight credit. Presuming I would EVER fly with Spirit again. And if I do, CheapOAir gets a cut of the deal (flight credit). I think what will happen, since I cancelled the second return flight booking, CheapOAir and Spirit will rebook my seat, and get paid by me AND the new traveler. Sad business ethics and neither will get my business again. But they won't even feel this. It's what they do. This is their business model. read more

Every single flight got delayed by at least 4-5 hours and the workers were confused delayed first flight caused us to miss second flight and they werent gonna do anything read more

We won't be flying Spirit of of IAH again because the pre-flight wait is so long and there is almost no seating available at the gate. People were sitting on their suitcases or on the floor, neither of which is a good option for seniors. No complaints about the flight itself, but I do suggest buying a whole row so no one is in the middle seat (or 2 seats together if you're traveling alone). read more

I am writing to express my frustration regarding an issue with my Free Spirit Rewards account. I attempted to access my account to make reservations for my son and I using my rewards, but despite multiple attempts, the system would not allow me to access my accounts. Mine you this has been an issue in the past, reservationist made the reservation. When I contacted customer service for assistance, I was told that they were unable to make the reservation for me using my rewards, but could for my son WOW. I informed customer service I was in queue for technical support, but wait is 2 hrs 55 mins. She informed me I had to hold for that almost 3 hrs to get help. YOU GET WANT YOU PAY FOR, low fares with pathetic service and poor quality of service. read more

Trying to check a bag in and wonderful Macy from the baggage check was so great! She offered to check not only the bag I paid for but also one of my carryons. She was such an angel and it was a pleasure chatting with her while we were going to the process. Recommend Spirit Airlines at Houston IAH as they were awesome! Thank you Macy for your above and beyond attitude! read more

tuvimos una mala experiencia con esta compañía . Mi papá y mi hermana iban de regreso a su pais con esta compañía y muchas cosas pasaron. su viaje principal era para el 2 de febrero,resulta que el viaje fue cancelado a ultimo momento les dieron otra fecha,llegamos en esa nueva fecha nos atendieron muy mal y aparte nos cobraron por las maletas que iban como artículos personale y eso que yo me aseguro de medir las maletas para estar segura que cumpliera con las medidas que especifica la aerolínea,también hice un reclamo y me comprometí a mandarles video donde las maletas fueran medidas para poderles demostrar que nos habian hecho pagar injustamente. Y al final no lograron solucionar nada. pierden 2 clientes mas,gracias a su mala atenció. deberían trabajar mas en mantener a sus clientes satisfechos,como si 2 maletas los hara venirse a la quiebra. No recomiendo para nada viajar con esta aerolínea. Muy mal servicio departe de las personas que trabajan en el aeropuerto y tambien los de servicio al cliente en la aplicacion .Espero mi experiencia le sirvia a alguien y no sigan viajando con esa aerolínea read more

Dear spirit Customer Service, I am writing to express my extreme dissatisfaction with the service I received on flight 1200 from HTX to LAX on July 27 .The boarding attendants (shantay) were not only rude but also unfairly overcharged me for my personal bag. I hope you will take my complaint seriously and take appropriate action to address the behavior of your staff and review your policies on baggage fees. I look forward to your response and a resolution to this matter. read more

Our flight with Spirit Airlines was delayed for over 7 hours. Every 30 minutes they promised it would be ready, but it kept getting pushed back again and again. We were stuck on a hot plane with kids crying, rude staff, and no water or snacks offered the entire time. I missed an important business meeting because of this. Spirit showed no respect for passengers' time or comfort. Worst airline experience I've ever had. read more

Spirit Airlines customer service line is absolutely horrible. First of all, I should have known it was an omen when I booked a flight and Spirit changed the departure and return. On the day of departure, the flight was delayed 3 times, so far the next flight is for the next day at 6am. When calling customer service they only offered to refund or rebook. At this rate a refund isn't nearly comparable to the rate of flights considering the fact that tickets were booked 3 months ago. The customer service person, Stella told me that I have to get assistance at the airport in which all persons from the airport were gone. So, I am not compensated for hotel or transportation for something they're at fault. read more

I regret giving Spirit another shot. We all know it's no frills. If it's a 45 minute flight and you are just carrying a purse or backpack and expect nothing, you won't be disappointed. If you realize that you are paying for your seat, paying for water, paying for your carry-on, paying for every little thing while getting bare bones, you will not be disappointed. If you don't know these things, you will soon realize that by the time you are nickel and dimed to death, you might as well have gone and paid the extra $50-$70 for a better airline because you will pay more than that for an minimally padded seat with no seat pocket on this airline. Don't get me wrong, the staff has been fabulous, the crew got me to my destination each time so it's not the crew. I am here about policies. I am a frequent flyer, this was a last minute trip, I knew what to expect, I knew luggage weight restrictions, I get it. Upon checking in my luggage I was told it was $79. This is the overweight charge. By the way while most airlines limits are 50lbs, Spirit is 40lbs. My bag was less than 40 lbs. Even the clerk couldn't understand or explain the charge. He double checked the weight and the charge but it was still at $79. Well here I was, stuck between a rock and a hard place because I need my luggage and also need to be timely in the airport. I was unsure of how to proceed. And thought I could address it afterwards. Wrong. Not only is there no recourse to this overcharge, but I am just left feeling like I have been taken advantage of. Is it about the few dollars difference? No. It's about them doing the wrong thing and getting away with it because they can. Here is a list of their prices from their site for reference: On-line and at the counter prices Carry-On Bag $41 $65 1st Checked Bag $36 $65 2nd Checked Bag $46 Just don't do it. read more

Everything. Delays from 7:45 until 1:am. When "they" finial gave the ok to put us up for the night. Gate crew told us to go pick up luggage, luggage crew said nope. No pj's, toothbrush's, clean underwear. Well you can imagine the smell of that flight home. Nothing to eat or drink either. I got sucked in with straight thru and low price. Never again. I'm too old for that crud. read more

I usually prefer not to leave negative reviews, but I feel it's important to share my experience with this airline. I encountered some challenges with their customer service, and I found their pricing to be a bit on the high side. For instance, coffee on board was $5 and water was $6. Overall, I believe there are areas where they could improve to provide a better experience for their passengers. Your customer service extremely to the lowest rating . I gave you guys few chances, but i will never ever get on your plane or i will ever talk good about your serves. read more

Terrible and horrible service. They put my family off the plane 5 minutes before take-off and kept there bags and left my family behind and took there bags back to Houston. My family had to find another airline and we never got a refund for our tickets from spirit. Because a racist employee didn't like the way my family was talking. Made absolutely no sense read more

Spirit Airlines is the WORST! I had to work at noon on a Wednesday and the earliest flight they could book was a 36 hour delay. I was stuck in a foreign country and they would not give me anything except a refund of $183 when my replacement flight cost $460. NEVER FLY SPIRIT!!!! I know I will never use them again! read more

I'm literally on the plane right now. We are over 2 hours late for takeoff and still haven't left. We already passed the updated time they told us we were going to leave too. I'm typing this on airplane mode READY to send the second we land so everything is still fresh in my mind. One thing fresh on my nose is the SMELL they think it's right to have us sit in for 3 hours. It's like the air filter or A/C is tuned off or something. I need OUT. And everything looks old and dingy. It's gross. For something that's supposed to be up in the air and safe, looking like it just flew back from war is a bit concerning. I purchased this flight because I thought I was saving money but they are such scammers. They don't allow you to have a carry on with your purchase because they want the flights to appear cheaper and show up first on google flights and other platforms. But who doesn't fly with any luggage? You'll end up paying way more in the end. And lemme tell you the SCAM. If you're "personal item" is too big, you won't find out until you're at the gate. The price for a carry on item before the gate is $56 (more expensive than a checked bag, HA!). But if they measure it and it's too big at the gate right before you get on the plane, then the price goes up to 89 dollars!! Major scamming company. They desperately want you to pay them back for the money they lost during the pandemic and it's not right. I was at the airport two hours early for my flight, the flight got delayed an additional 2 hours. I'm at the gate for at least 3 hours and you mean to tell me no one could tell me my bag was to wide before 3 minutes before my flight was leaving so I couldn't check the thing? I showed my ticket to 3 different spirit employees over the course of the 3 hours I was at the gate and each of them saw my bag... but it didn't start looking too big until I'm boarding? That's so interesting. By the way STILL here at the end of typing this so I'm just gonna post. Why do I feel a flight cancellation coming on. We've been parked suspiciously long. read more

Spirit Airlines - Why doesn't everything look old and dingy. My food tray wouldn't even stay up. What is going ON - Airlines Near Me - Houston, Texas

Worst airline ever. They pulled me out of line and made me pay for my personal item. I was traveling with a pet and paid for the pet. Called spirit before hand and they said that I could have a personal item. They made such a scene at the counter when I explained the situation. Never again! read more

Their fees have fees, if you miss a flight they don't offer vouchers or even partial refunds. $25 to print your ticket at a kiosk, $70 per checked bag. Makes no sense why people would use them. 0/10. Don't let their low prices fool you, they have so many fees and aren't willing to help you read more

Where to began? Rude staff High charges for bags No customer awareness This was my only option due to a last minute trip for business For starts there is no one that is willing to help you check in, to pay for your bags, they just point fingers, and I have been traveling for many years, so you would think you know what to expect, but the airport in Houston was a bad experience for starts, I paid about $180 for two bags luggage, and carry on. But it felt like robots pointing people to do things a certain way. They were not rude, but they had no emotion, no sense of help to anyone. The seats, you have to purchase a specific seat and pay extra, if not is random, heck I would have paid $89 to upgrade to a big seat since my flight was only $200, but here again families are separated, because they are not aware this is not South West airlines or United. The young lady next to me, on my Vegas flight was going to seat down next to her mom, and her sister, another Spirit person gave up her seat, she was off , but the flight attendant jumped and yelled at me, and at everyone, no you can't do that blah, blah, in the end she did move, it was ok the other girl explained it's fine they are a family. On my way back to Vegas a young couple and their one year old were separated by two rows and the mom was alone in the entire row. We asked if they could move, flight attendant says no, not yet because boarding wasn't completely done, so we get it, but I was willing to move so they can set together, we asked again, she said it's to late you should have asked sooner, in the end I moved so the mom can move, but again no sense of customer service. I will like to talk about this robot self check ins, in Vegas, they are garbage, and the people running it were also incompetent, once you did your ticket check in on your own, paid for your bags no problem, ticket your own bags, which people helped each other, and the five ladies working couldn't care less. Well after that you have to put your bag in, they have this new conveyer that reads the tag and throws it in, very cool if it worked, but it took one lady 40 minutes to get it going, the other 4 could've got on a computer, and start helping people, but that didn't happen. I can only imagine this being a company thing where they want to say and prove it works, it may one day, but not with the people you have working for you in Vegas airport. Rough Flights, no free water, I don't mind paying, but at $4 a bottle of water is way more expensive than my $2.69 a gallon of gas, no snack no nothing. All has to be paid. WiFi is a high charge as well. Download your content before traveling with this airline. Bottom line Cheap tickets $200 round trip. But I would've rather pay my $489 with United. Look I have worked in some areas where people have to be held by their hands, but checking yourself in, and doing everything yourself, but flying the plane is not worth it. read more

Worst customer Service got transferred around due to SPIRIT loosing my bag paid $200 for them to loose my bag never will I book them again, someone said it got scanned to come to Houston but never got scanned to go on the belt , I would like to speak to the VP OR THE CEO YALL NEED TO DO SOME LOOKING INTO ON YALLS EMPLOYEES..they need to learn how to treat other people shi... traveling from Miami to Houston, 5124094966 I will sue due to emotional trauma. read more

Do yourself a favor and don't fly Spirit airlines. my flight was delayed 5 times for over 12 hours it was assigned 5 different gates. I was lied to 5 times by management. disrespected by employee's and management. it's the worst way to start a vacation. I missed my connecting flight and my transportation and I thought I was saving money. It cost me a extra $200 in the end. you will save money by not flying Spirit. read more

We had a situation where we booked our flights to Las Vegas thru Booking.com and the best deal and date and time was thru Frontier Airlines but our trip had to be canceled due to my spouse getting I'll and unable to travel Frontier understood and fully refunded but Spirit send us an email stating they would only credit us but have to use before the end of 2022 which is only a month and a half away Never again read more

I wish I could give NEGATIVE stars, but unfortunately 1 star is the lowest rating that I could give and they won't let us take any away. They charged me TWICE for a trip I didn't get ro make on two separate business accounts for a planned trip to Vegas that I made the mistake of trying to book through Priceline/Booking.com (Another separate horrible review). However, being naive to the online boarding pass process having not flown in well over 20 yrs (Pre 9/11, in fact), the fact that the only crucial information related to me by Priceline or either of my airlines (Frontier departng and Spirit returning) was an email highlighted in red lettering letting me know that I needed to arrive at least an hour prior to the flight, caused me to not be able to make my trip and none of the companies that took my money cared or offered to make things right. Nobody told me until I was at the airport stranded that I had to go online and secure my boarding pass sometime within the 24 hrs prior to flight departure with a CUTOFF of 2 HRS PRIOR TO THE FLIGHT!!! To cut a super long story into just a really long story, because I arrived at the airport about 90-100 mins early thinking that I had everything I needed to make my trip without having secured my boarding pass online by 2 HRS to 24HRS sooner, I had already lost not only the $1200.00 I'd invested in the trip that the hotel, shuttle car company, and airlines split, but SPIRIT double dipped and hit me for an additional $152.00 that they ALSO did not give back for the SAME TRIP that I'm STILL fighting with my BofA (Yet ANOTHER horrible yelp review I'll be making regarding this whole mess) business account over. I originally was trying to pay for my trip through the Booking site and the offers would close so fast that by the time I went to process my payment, the deal would be gone, so I decided to try from 2 different business accounts with the intention of whichever one went through 1st, I'd immediately accept and stop trying with the other account. I did EXACTLY that, but the problem was that each time I tried to accept the agreed upon trip package and price, the involved parties in the trip package would hit my account for various hold amounts and then later credit back the money that was taken. Which was fine except Spirit didn't fix THEIR screwup and credit back ALL the attempted debits, like the other vendors did. The Bank of America account that was the 2nd account that I was unsuccessful at purchasing the trip with had debits and credits totaling several thousands of dollars before they balanced out almost back to the $0 that should have been taken....EXCEPT Spirit missed giving back $152.00 for a 2ND flight that I didn't take with them! If I had to suggest an Airline, I'd recommend Greyhound and MegaBus as far superior airlines (Yes, I said it) than Spirit, except they're far cheaper, will actually get you to your destination, will actually provide you with some semblance of customer service, AND the best part is, unlike Spirit, if the maintenance is on par with their crap product and crappier customer service, nobody will plummet from the sky, they'll just be on the side of the road. Seriously people, save your time and your money because if "We don't GiveAFug" was a company, it'd be Spirit Airlines. Wherever you were gonna fly to on Spirit, just buy a good pair of hiking boots or some swim trunks, and save yourself a lot of money while also getting their much sooner. When the best personal reviews you hear from friends who travel is the OCCASIONAL, "I flew on Spirit, once and it wasn't as bad as they say" is where the bar is at, that says it all. read more

Spirit Airlines - Tape drapes underneath your arms, jump from a tall building, and flap your arms real fast and chances are you're more on time and safer. - Airlines Near Me - Houston, Texas

I would give this airline 0 stars if I could, DO NOT FLY THIS AIRLINE YOU WILL END UP PAYING JUST AS MUCH AS NICER AIRLINES!!!! You are better off flying with an airline who actually cares about your experience with them. They are snakes and I mean SNAKES the worker told me my carry on was fine then I go to the gate i check in no problem with the other workers the SHE CALLS ME OUT and makes me pay $100 dollars just for a small little bag. BOYCOTT SPIRIT! read more

I HATE YOUR REQUIRED TO LEAVE ANY STARS I've had the most UNACCEPTABLE experience at (Spirit) IAH airport. The night staff at gate A18 & A19 are the most horrible people I've ever come across in my entire life. My family of four and I were at the gate with our backpacks (one personal item), the manager tall Africa guy was doing random checks of people backpacks during the boarding process and making people get out of line to measure bags and making people get out of line to empty theirs bags in order to board the flight. They said pay $99 or you will be left behind. A few people in line didn't have it, we had already shown proof our bags were paid for and they still were trying to force us to pay. So, rather than continue to fuss with them, I tried handing the lady my ticket and card, but all the reps at the counter just stared at the computer ignoring all of us, locked the door and allowed the plane to depart without us. Bear in mind, all of our checked bags were on the flight. The flight took off and when we requested to speak with a manager the guys said "I am the manager and if you want to rebook see customer service". He sent us to the counter and they were closed leaving my husband and children stuck in the airport without a return home flight. This airlines doesn't deserve to be in business, nor should any of the people here should have the option to serve people. HORRIBLE, HORRIBLE, HORRIBLE, airlines at IAH. read more

This is in reflection to the terminal at IAH airport and not our flight****we went to gate A19 and you would've thought a tornado hit. There was trash everywhere! On the ground, on the seats, all over! At one point, I was trying to find two seats and picked up a drippy bag of Chinese takeout. GROSS! Please get some maintenance to clean this terminal and area. It was really unacceptable! read more

Spirit is a bad airline When I was about to get in the plane they stop me and said that I hade to pay a personal item/backpack.YESSSSSS they made me pay 100$ for a backpack!!!!! I wasn't the only one that hade to pay I saw people paying there backpack. I thought it was normal so I hade to pay 100$ for the backpack.when I got in the plane it was so dirty I looked at the window and it was all scratched so I told the workers if they could move me to another sit and they denied.I was angry so then I sat down and I saw some food on the sit so then I wiped it to the floor and I sat down on the chair and it was very uncomfortable it was really hard and dirty. So I turn the AC and it smelled HORRIBLE!!! And the plane look so old. So when I was coming home the plane was delayed I asked a worker what was going on and they said that the plane was broken so I hade to wait 5 hrs so they could fix the plane and they did not give anything for exchange. If I was you I would not take this airline and I will got to a different one because they made me pay 200$ on backpack.will not recommend it was moving allot the restrooms where horrible and the workers did not care about the costumers.I will give this airline a 0 but I can't so I gave it a 1. WILL NOT RECOMMEND!!!!! read more

The absolute worst travel experience I have ever had. I wouldn't use this airline again for any price. Run away! read more

Spirit Airlines - The Spirit campground - Airlines Near Me - Houston, Texas

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I will never forgive them for making us wait inAtlanta for 12 hrs before being able to get home I am a diabetic person with trouble walking and our flight was cancelled and was not notified until we started to make some inquiries then were told it was rescheduled to leave at 645 pm. They did not leave til9pm. I'm put on every platform out there. read more

I really really wish people would read reviews before they booked with Spirit. Spirit has failed every single time. I bought tickets to ComicPalooza, Houston TX to go Friday/Saturday and booked my flight for 6am with spirit to arrive in Houston around noon Friday and then be at the convention all day. They cancel my flight the night before "due to weather" and didn't have anything to Houston and asked me to rebook another day. I got to the airport for another flight to Dallas and I was going to drive 4 hours to Houston. When I was at the airport, I realized that all of the other flights were still going to Houston on time!! The reason why they canceled was because they didn't have a lot of people booked for that flight and they were loosing money by flying!!!! Screw over everyone's day that did book. I ended up booking with United and had to pay extra and arrive at 1:30am- I missed a whole day at ComicPalooza for Friday!! Saturday night, I'm now at the airport waiting for my flight back home to San Diego and they changed my gate 4 times along with everyone else. No one knows where their plane is going to be. All of the flights coming in are delayed and it's such a huge mess, none of the computers are on for anyone's flight info. We are supposed to board in 10 minutes but probably isn't going to happen! Screw them, never flying with them ever again. Update: our plane is delayed and the screen says on time! They also updated my gate 4 more times. Next update: sitting in the plane it's 10:01 we still haven't taken off and we were supposed to leave at 9:30 engine problems, said it was a 25 step process then they have to do paperwork. ENGINE!? read more

Spirit Airlines - All screens are off, keep changing all of our gates, all flights are delayed and everyone doesn't know where to go!! Suck a mess. - Airlines Near Me - Houston, Texas

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The line to check in for spirit is wrapped around the entire terminal. The estimated wait time for this line is 2 hours. read more

Spirit Airlines - Spirit airlines has a line that is wrapped around the whole airport. Just the line to check in is estimated to be 2 hours. - Airlines Near Me - Houston, Texas

Sprit closed the gate in front of me and 2 other passengers who were checked in. Amazing. Lowest airline score possible.

If you're flying today and returning tomorrow, carrying only a back pack, being at the mercy to be seated anywhere, looking forward not to eat or drink anything during the flight, and been able to have a sturdy seat with no reclining capabilities, this is your airline. Otherwise, be ready to pay for your preferred seat, pay for your carry on, pay for anything you drink or eat ( including water and coffee). I had to pay like $27.00 or do to choose my seat, charged $79.00 (not $55 as the website says) for my carry on at the gate and around $15.00 for a beer and a snack meaning that I pad an extra $130 to fly this airline. I ended paying $292.00 for my flight from Houston to Newark when added to the $162.00 for the air fair offered. Really a downer! read more

"Spirt" the cluster flick in the ski! Who the hell says you are going to one city only to find out they dropped you off at another city. Once you've landed!!! Why not tell all the ppl (in the air) who obviously have plans for pick up or layovers and other things. Oh and said ppl have internet on their phone when we land and can see we are not where we are supposed to be. And to top it off ...to have all the fucking fight attendance laughing their asses off and saying " we didn't know either" and chuckling it up at the convince of other while hiding behind the the fact it's their job to be on the plane. Not mine so it's easy to laugh off the misfortune of other and at the same time hide behind their fake uniforms like nothing can happen to them like an Roman guard protected by their bosses so unfathomable of persecution from the ppl. If I say something of my discord, I will be shamed or worse treated like a second class citizen or worse a criminal and be removed. All for saying how the situation resembles an abduction. If I were to pick them up in say an Uber and drive them 100's of miles away from their destination without telling them. I would be arrested for abduction. Yes that's extreme. But it doesn't change the fact that's how it feels. And I don't even want to get started on all the problems this cause for me and the hundred passengers on board with me. Action should be taken, refunds for all the ones put out (the ride picking us up) the humiliation of being laughed at by a mail flight attendant or the other ones who are simply dismissive and plan out ready to argue like the a pre programes to do so when a customer only asks the wrong questions. Fuck Spirit Airlines Oh and all without one I'm sorry my bad or even a reason. read more

Worst experience ever, when I picked up my luggage, it was one side open and they took my sunglasses. If you want to complain they tells you to call the law enforcement PLOP !! ‍ read more