you cannot call them. no phone number. So you cannot contact them before coming out to their storeread more

Owner is extremely rude and creepy, he stared at me and watched me the whole time. They didn't let…read moreme bring my diaper bag in. I get not allowing teenagers to bring in back packs or not allowing people to bring in big bags, but I had a small diaper bag that I need for my baby at all times and that should be allowed. It's very awkward in there and very uncomfortable weird vibe. Me and my sister have been in here a couple halloweens since we live down the street and each time we have the same experience. My sister won't even come in anymore because "The white guy" Me or any of my family members will not be buying from this company.

We decided to get a head start on Christmas decorating this year and visited the store even before…read moreThanksgiving. As soon as we walked in, we were pleasantly surprised to see that all the Christmas merchandise was already out -- and even better, most of it was marked 50% off. It instantly put us in the holiday spirit. The selection was impressive. There were so many different types of Christmas decorations to choose from, and the store was organized beautifully. Each aisle had its own color theme, which made browsing incredibly easy and enjoyable. Whether you wanted traditional red and green, something more modern, or fun themed items, everything was laid out in a way that helped you find exactly what you were looking for.

This review is for Rose, the cashier that helped me right now. She deserves all the 5 stars!…read more I had this beautiful wall decor (which is 50% off right now) but the prices were different for the same exact items. One was marked $29.99 and the other was $34.99 granted the colors was slightly off, but it had the SAME item number and looked identical. (Just like a TikTok video I seen how this girl showed different prices were hidden behind the front ones which was more expensive). Anyways, I asked her if I could get the darker color for the same price as the lighter one which was $29.99 and Rose looked at the item number and called a manager, Tamara came over and she didnt even bother to check on the tablet for the current price of the item. She just said no. Then I pulled up the item on hobby lobby website and there it is, $29.99 half off is $14 so I went back to Rose and showed her. She called Tamara over again and explained to her. Then Tamara came over and told me she would do it for me this time because online prices are cheaper since it costs shipping and handling? I guess? But regardless it's 50% off right now and the online price matched the store price. It just seemed like Tamara didnt want to deal with me from the beginning. I appreciate Rose for helping me out because this item was the reason why I came in. I've been waiting for it to be on sale.

PROS: The costumes arrived on time and were in very good condition. The customer service that I've…read moreexperienced from Desired Effects was top-notched. Prices were very reasonable - especially for the quality of the costumes. I highly recommend this costume rental house. CONS: none.

One of the worst sound companies I have ever worked with. Our band had no monitors and our lead…read morevocalist could not hear himself. The band has a huge following and it made us look really bad and also the Lafayette Art and Wine festival. The sound the audience was hearing was muffled and after listening to friends' posted videos of our show today - lead vocals were almost not there, keyboards blasting loud and no guitars. This is the most unprofessional sound company. They have no business doing sound for a big festival. Maybe a backyard party would be ok

This election here is unparallel. Family owned have come here for the last two years and end up…read moregetting a few things. I love the selection of costumes, props, and just neat items you won't find elsewhere! Everything is well organized, clean, and the staff were very friendly.

My family (myself, husband and 9 yr) went into the store the other day and we were greeted at…read morefirst nicely then the more we shopped the worse it got. There was a main worker, I believe she was a manager that was terrible and made our whole experience unenjoyable. I didn't catch her name but she has brown hair and two different colored eyes. My child was by me the entire time and did not do anything that was poor mannered. Her attitude was pompous and demeaning towards customers. For being in a customer facing role, she had an attitude and shouldn't have been in her position. We decided to take our business to Spirt because I will not support any business that treats people like that.

We recently had Kit and Steven come as Gwen Stacy and Spider-Man for our daughter's birthday and…read morethey did an amazing job! Despite the cold/rainy weather, they kept the energy high and the kids entertained! Everyone had a blast. Thank you Cinderella Company!!

Incredible experience! Everything was perfect and worth every penny. I had Princess Bell and added…read moreface painting. My only advice is to keep time -- we went over unintentionally, and wasn't told, and had to pay. But seriously it's months after this party and people still talk about Belle. Never broke character: sang, danced, story time, bubbles and was such a core memory for my 6 year old daughter!

I went here a couple times during the Halloween season. It's best to go when it's closer to…read moreHalloween or even after for the fun sales. I came here looking for one thing, and I found it. Great prices. I do recommend getting complete outfits online, as the ones here are really expensive. I mostly came here for the experience and accessories. It is really hard to find an employee on the floor, though, most of them are usually at the cash register. Also, it was really hard to try to call about information, because there's no direct line to speak to somebody live. You kind of just have to go there.

I love this time of year in October, when Halloween decorations start popping up in people's front…read moreyards and Spirit Halloween stores begin to appear. This year, there's one on Clayton Road, taking over what would otherwise be an empty building. As soon as I walked into the store, I was greeted by an impressive display of decorations -- especially the centerpiece right in the middle of the store: a haunted train car surrounded by tall, spooky figures. The store itself was a bit messy, with some costumes messily scattered on the floor, and I wished the staff could tidy up a bit more. Still, I understand they're probably busy with all the last-minute Halloween shoppers. Overall, it was a fun and festive experience visiting the store.

I contacted V&A Party Rentals via message through Yelp. My daughter and I were planning a party for…read moremy grandson's 2nd bday. We got a response within 15mins. Excellent customer service and communication. Ashley is a sweetheart! She answered all of my questions and explained the process. We got tables and chairs along with the jumper. Reasonably price and drop of and pick up was quick. What I should have researched was that they do "set up" as well...decorating! We will definitely use V&A for our next event and any future ones. You will NOT be disappointed with their service. Thanks Ladies!

I got the king and queen chairs from V&A. They provide great service and excellent communication!…read moreThe chairs were a prefect addition to my wedding reception! Thank you so much!

We hired Rumi for our daughters 4 y.o birthday party. She was amazing. She came out and performed 4…read moresongs, they played games, and then she did face painting for all the kids. She was very patient and flexible. Really she was trained and ready for any ideas the kids wanted to do. Made it easy as a parent that the kids had entertainment. Booking also was easy as they answered all questions prior. I would highly recommend Rumi or any princess/character in this company.

Loni is Mom's Best Friend for birthday party planning. I booked online and she responded…read moreimmediately to answer my one million questions. She was super helpful and saved the day! My daughter's birthday was cancelled due to coronavirus and we were heartbroken. Then I found My Once Upon A Time and booked an Elsa Sing Along for my daughter and 8 friends. Loni is a true professional, she recommended the best Singing Elsa even though she could have saved the job for herself. Queen Elsa's zoom was jaw dropping!!! She might be a legitimate Disney employee, she was SO in character. She also sang 4 songs for the Sing Along and had an amazing voice! I highly, highly, highly recommend My Once Upon A Time!

Wendi from Power Up Parties was amazing at our daughter's 5th birthday party. Her face-painting was…read morefast and featured a number of really cool designs the kids loved, and her "sparkle queen" show had the assembled kids alternately rapt and laughing! She was also really kind and made a point to help our daughter feel special on our big day. Thank you Wendi!

Power Up Parties and our fabulous Rainbow Queen Wendi made our little girl and her friend's double…read more4th birthday party an amazing success! Wendi kept all 20 kiddos (and their adults) engaged and excited the whole show, with appropriate and fun jokes for the kids and the big people! Her face painting skills were the best I have seen and several kids at the party loved it SO much they refused to wash it off for school the next day. I had parents asking for her contact info the whole party. Professional, communicative, and so so kind. Thank you for making our girls day so special!

Everything went great in my 1st experience with this business. They helped me design quality club…read moret-shirts & worked with me start to finish. It was refreshing to see a Brentwood family business with extraordinary customer support every step of the way.

This review is overdue. We purchased my daughter's jacket here because we wanted to be able to try…read moreit on and customize it exactly to her liking and it did not disappoint. Is it expensive? Yes. Is she happy? Yes! They do excellent work would highly recommend. The interior has a zipper that unzips when adding pins to the letter which is a huge detail that I absolutely love.