sometimes 5-star reviews are goodbyes. this is exactly that type of Yelp entry…read more Whole Dog Market was recently acquired by another company, and they are taking on the name of "Pet Wants." I'm sure it will be a lovely experience as much of the staff will be staying on. I found out about the acquisition on a recent trip to pick up the kibble I've been purchasing there for the better part of 3 years. the folks notified me that they will no longer be keeping Fromm products in stock (available via special order) and that I should transition to Pet Wants kibble. based solely on that interaction, I don't think we are fully grasping what it means to switch the kibble a dog has gotten used to--or the inherent stress and effort it takes to gradually shift the dog's (or cat's) food. I wasn't happy about that. I love the staff here, and our dog got his name from an inspirational visit back in 2022. but I'm just not getting the point of selling to Pet Wants, nor am I "with" the concept of force-switching (lack of a better term) to in-house kibble. I'll probably go back, but my primary visits will be to Highland Pet Supply, which keeps all Fromm products in stock. thanks for the memories!

I wish we had a Whole Dog Market in Savannah! It is great one stop shopping for your dog…read more We happened upon The Whole Dog Market when going to shop at Trader Joe's. It is right next door. There is plenty of parking with the private lot. Along with many other stores in the shopping center. The store is open and bright. It is easy to find items in The Whole Dog. The items are organized well. Also the space is not cramped so you have plenty of area to move around. I loved all of the grain free food options! It can be hard to find different types of food. Especially with good ingredients when you read the back of the bag. I did not have that issue at The Whole Dog Market. They also had dog foods at a variety of price points. They had a large refrigerated and frozen section. Also an area with probiotics, calming chews, and much more for your pup. And of course large treat wall! The customer service was phenomenal! We were greeted upon arrival. The associate asked if we needed any help we told her we were browsing. She said to ask if we needed any help. We ended up having a few questions. And every single question we had she answered completely. She obviously knew the products in the store well. She also gave us suggestions or substitutes for products if they did not have them. Basically if you are in Atlanta and you have a dog the Whole Dog Market is a place you should visit!

We have been coming here for almost a year now for monthly grooming since moving back to the…read moreAtlanta area. The only person who can care for my baby is Yasmine (Mia). Max lovers her. Yasmine is sweet, kind, and so patient with him. Thank you Mia for your care of my baby.

This review is for PetSmart's online ordering system and customer care line. I live in East Cobb…read moreand ordered dogfood to be delivered to our house. The online system asked me to confirm I wanted it delivered and not for store pick up and then asked me twice to confirm my address. After I checked out I received a confirmation that stated my STORE PICK UP to the midtown location 45 minutes from my house would be ready in 2 hours. I called the customer care line and was told there was nothing they could do and that the only option was to call the store and cancel and then go back online and reorder it. No thank you PetSmart. Glitches happen but an unacceptable process for fixing an issue is reason enough to take my business elsewhere.

I love taking my baby here for daycare. Lauren happily greets us at 6:45am. The other morning, I…read morewas sitting in my car after drop-off and saw that they were just loving on her before taking her back. She is always excited to go in and happy when I pick her up. The staff knows each dog by name and Corrine or Dari tell me about their activity during the day. I have even received communication via text when my baby wasn't feeling well, letting me know they were keeping an eye on her. I have another doggy daycare closer to home, but hands down choose Doguroo to take care of my dog.

Two times in a row, the groomer has completed disregarded directions. Both times, she aggressively…read moreshaped him up which was not requested. The most recent time, the desk person did take care of the cut but I will not be back after 2 chances and 2 failures.

Great prices, fantastic customer service. We are fostering a picky eater at the moment and weren't…read moresure what to buy. The team here really went above and beyond to help us pick out the perfect kibble. Of course, the holiday-themed treats are always such a big hit. Here's a photo of our foster going wild for them:

Awesome people (Bridget and James are so nice!) Locally…read moreowned and operated by real pet lovers Discounted shots twice a month Great prices on healthy, natural food for you furry family members They'll help your loved one find their way home should they wander Awesome people Keg nights once a month?!?!?! Doggie Ice Cream Lots of great toys, treats, beds, collars etc. etc. HEALTHY FOOD FOR YOUR PETS AT VERY REASONABLE PRICES Awesome people :)

Unique selection of animals I love this place! Every time I go in they have something new and…read moreunique! Check it out but only if you want to leave with a new pet

Great selection, but both times I went in there it smelled awful. Worse than any other pet store…read moreI've been to. We bought a red tail boa who was doing great, he is still alive but we've had to be at the vet constantly. Don't know if it is from this place, or just a sick snake. Staff is very knowledgeable though. Updated, there were multiple dead animals this time

The store hours here are awful (10-6). I don't know who on a weekday is able to get to a store in…read morethese hours inside the perimeter

Clean store with a lot of options for food, pet accessories, pee pads, aquarium stuff, etc. They…read moredidn't have too many animals for sale but it is also a Covid pandemic thing (supply chain, demand, etc.). Staff were helping customers throughout the store. Good parking.

Today was my first day visiting Pet Supermarket but it won't be my last. As soon as I walked in I…read morewas greeted by William. He asked what type of pet I have and then explained the layout of the store. (I have a Pittie btw). There are a lot of products in this store! They have all the usual suspects: kibble, wet food, treats, refrigerated, etc. What sets them apart from other pet stores is that everything is neat and tidy and in their own specific sections. Everything is easy to get to and the selection is fantastic. But what really made my visit special was William. He was warm, cheerful, informative and genuine. As I waited in line I saw William interact with EVERY customer that walked through the door and those that waited in line. He had an intimate conversation with each of us but not too long so that we weren't kept waiting in line. He signed me up for their pet program for future discounts and even gave recommendations on hiking trails for my dog and me. Most of all, it was so relaxing in the store. I didn't feel rushed and there was no music blaring or dogs barking. Although there were a couple of cute ferrets sleeping, rabbits burrowing and parakeets chirping in their cozy little homes near the register. Thank you William and Pet Supermarket for making my first visit a great visit. Have a lovely holiday weekend!

That absolute dirtiest pet supermarket I have ever been to dog hair everywhere. I had to get the…read morecashier to clean the dog hair out of the sink that people left in there after cutting their dogs here which is not allowed, but the staff did nothing about it. hair was everywhere all in my nose, my hair. It was nasty. I would never take my baby there again.

This could be a great spot if the owners/staff weren't awful, rude, hostile people. Everything…read morethere is SO overpriced. You can get anything in there for a fraction on Amazon or another local pet shop. I love to support local, but being treated in such an awful way is not ok. Do yourself a favor and shop elsewhere.

I always receive such thoughtful recommendations from the staff at this wonderful pet store. My…read moresenior kitty loves the new toys recommended (who knew a catnip carrot could bring such joy!) and they helped me picked out lots of healthy, yummy food now that our cat has been removed from her urinary diet. Happy to have this wonderful business so close to home.