I recently just bout my 2nd vehicle from these honest good great folks...everyone there is very…read moreknowledgeable & their wealth of experience & honestly is greatly appreciated..the cars there are perfect!!

This will be my go to dealer for every car I ever buy from here on out. The outside is not…read moreglamorous, but that means you are not paying for expensive real estate and decorations. Cameron Hamedi is an excellent, experienced salesman. No pressure tactics, just insanely knowledgeable. You really should ask for him when you go. Jessica who did the paperwork is a star! Seriously, when do you ever say that about the person who processes your car loan? Do you remember who did your last loan? I will remember her fondly, until I buy our next car from them. She presented all the options and didn't waste our time with things that wouldn't apply to us. She also helped us get a great rate. This is a family owned business. Father and Son were an absolute pleasure. If they have the car you want, don't wait and don't be fooled by the outside. They will give you a fair price for the car, the trade-in all without the hassle that is now so common in the car buying experience. I highly recommend this dealership.

Recently purchased a car at Darcars through Alex F and was…read moreextremely happy with the experience. Alex did everything he could to make our time enjoyable and low pressure. His enthusiasm, knowledge and expertise was invaluable in helping with our decision making process. I would recommend Alex to anyone who is looking at purchasing a car from this dealership.

"Absolutely unacceptable experience with DARCARS Toyota of Silver Spring. I canceled an optional…read morevehicle service agreement immediately, yet the dealership and financing process still continued charging me for it -- including interest. This feels deceptive, unethical, and completely disrespectful to customers. I made it clear that I did not agree to keep this add-on, but instead of correcting the contract promptly, they allowed the charges to remain active. Customers should not have to fight to remove products they already canceled. Communication was poor, accountability was missing, and resolving the issue became unnecessarily stressful. A dealership handling financing and contracts should know better than to continue billing for canceled agreements. After researching further, I realized I'm not the only customer reporting serious issues involving paperwork, financing, delays, and customer service at this location. Buyers should carefully review every document before signing anything with this dealership

I had a great experience purchasing my first car! A 2024 blue Honda Civic Hatchback. I was greeted…read moreby William, he took such great care of me and my family. He was very helpful and a kind person. Thank you to everyone at Sport Honda

So I originally came in yesterday to collect the part that I ordered, which was the Honda emblem…read more(something so simple). I got there and they said they couldn't find the part... so I'm like I came for no reason i see. The guy in parts stated that we can reorder it for you and you can pick it up tomorrow. They said they can't ship it to my house or another dealer smh. Just overall an inconvenience to my day. I came the next day to pick the part up and asked for a complimentary car wash and they declined....just ridiculous. One of the worst dealers I've been to. If you must go to Honda go to the one in greenbelt and just ask for Lateef! He's great! Never coming back to this silver spring location again...

Recently, I bought a Nissan Rogue, and I was really happy with the assistance I got from Anthony…read moreDiamond, the sales consultant. Mr. Diamond demonstrated self-assurance and attentiveness from the start of the procedure to the finish. Thank you for all your support, Ms. Phillip

DO NOT BUY A CAR FROM HERE!!! I had one of the worst…read moredealership experiences I've ever dealt with, involving the following "managers" Paul Angel, Rob Buaynstein, Jason Buts, and Mussa Fowl. I live in Virginia and went through the full process of purchasing a vehicle from this Maryland dealership in good faith. Here's what happened: * I contacted the dealership about a specific vehicle and was told multiple times they expected me to come purchase it. * I paid out of pocket to have a mechanic drive 40 minutes to inspect the vehicle before buying. * I repeatedly asked to place a deposit or hold on the car, but was told they "don't hold vehicles due to corporate policy." Despite that, they continued to tell me things like "see you tomorrow" and prepared me as if the deal was happening. On Friday morning: * They had me submit a credit application (which I was told would be a soft pull, but it turned into a hard inquiry). * They sent me a signed buyer's order with the VIN and price, which I submitted to my credit union. * My credit union approved the loan and issued a check payable directly to the dealership for the full amount. * I sent them proof of the check, and they told me to come pick up the car that same day. While I was literally on the way (3 hours out), after sending them the check confirmation: * They informed me someone else was coming to look at the vehicle. * Then told me whether the car sold was "above my pay grade." * Shortly after, they sold the vehicle to someone else. When I called to resolve the situation, I was given the runaround by multiple managers: * I was told the check "doesn't hold the car" * They claimed someone else "was already in the system" * And ultimately said they were no longer selling it to me The call ended abruptly with no resolution. Key issues: * Misleading communication throughout the entire process * Hard credit inquiry after being told it would be soft * Sending a signed buyer's order, then backing out after financing was secured * Accepting proof of payment and telling me to come in, then selling the car anyway * Complete lack of professionalism from management Bottom line: I spent money on a mechanic inspection, took a credit hit, secured financing, and drove hours based on their word--only to have the vehicle sold out from under me at the last minute. This dealership does not honor its commitments and does not operate in good faith. Proceed with extreme caution.

I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.

Had a problem and needed instant fixing because we are taking a trip tomorrow…read more They said, come in, we did, and were out in an hour. And such friendliness. Shout out to Kevin who is the best.

Came here for service, basic oil change. Was super easy to schedule on their website. In terms of…read moresales here I've bought 3 cars here and I've been happy each time as they were reasonable with the pricing and made the buying experience not stressful. The service department here was great. Pulled up and got checked in right away. My service advisor Vitaliy was the best, very friendly and helpful. He is always my go to guy there. Made the process smooth and easy, they honored my coupon from Subaru America. They got my car in and out within 45mins for an oil change which was great. I will drive the extra 30mins to come here for service because their staff is great and I haven't have a bad experience in 12 years of coming here. If you have a Subaru come here for service or to buy one!

Pros: Online sales management team is willing to negotiate a competitive OTD price and sales…read morepackage. Cons: Inexperienced online sales person cost them an online buyer. After multiple days of negotiating the OTD price, the new sales person sent the incorrect vehicle spec sheet and failed to immediately correct the mistake. Only after prompting by another teammate was the correct spec sheet sent. The new sales person also failed to consult with management during negotiations on OTD pricing and assumed the price could not be further lowered, even for a returning customer. By the time management got involved, it was too late.

Everyone was great! Edison was professional, kind and knowledgeable (he did talk a bit much for me,…read morebut that could be a tactic they use, lol). Showed me only what I asked for, a little slow in showing me the numbers as requested but he finally got it and we got down to business. I also liked that he and the sales manager showed me the benefits of leasing vs buying and the extreme monthly price difference. I was looking at the Copper Crest Lexus RX350 and wanted to trade in my Audi Q5. They worked very hard to get me to my idea monthly payment but unfortunately it was out of my comfortability amount to pay. They kept in touch to really make the deal work and I appreciate that very much. Oh BTW, they did an amazing job renovating the store, because when I had my Lexus IS250 it was small and outdated. When I am ready to purchase, I will definitely go back!

I'm so thankful I came across four corner auto care to fix my car…read more Brian (Tenzin) promptly responded to my request to fix my car which I hit against cement in a parking garage (after dodging an old lady walking down a dark ramp...everyone was okay). Brian estimated that he could have my car fixed within a few days. The whole job took one week because he found other significant damage in the interior of my car which I didn't know about. Overall he communicated well, asked if I wanted to fix everything and had such a positive attitude. Also they do excellent work for a reasonable price. I almost wanted to keep this gem to myself but the world (or Silver Spring) needs to know where to go for superior auto care whether mechanical or auto body. They also cleaned the interior of my car. I don't want to come back for anything other than oil changes but if I need a job done in the future, I know where to go. I think the pictures speak for themselves to demonstrate high quality service.

Brian and his team are excellent, honest, and efficient service providers!…read more While I was visiting family, I realized I had a flat tire right as I was rushing to get back to New Jersey to beat a snow storm. Brian helped me purchase and install a tire quickly, going out of his way with his team to unload and reload my full trunk to get the spare back in. His kindness and hustle to get us on the road were such a relief!

I brought my car in for her first service. I can't believe she will be a year old next week…read more Everybody has been so nice. Alex took my intake forms and he was a doll. He was so nice and welcoming. Thanks to Jaden who sold me a trunk mat for my car. He and Jaden helped put it in the car. Jaden was so kind to check and see why my front mat was sliding up. It was nice to see Joy my service person, she is lovely. And, I was able to run into my awesome sales person, Kyle. He is the best. This is a top notch dealer and the service department reigns supreme. Thank you all, for giving me faith in humanity and BMW. I love my car.

BMW dealership in Silver Spring... whew. It's been a LONG minute, but I had to come back because…read morethese other shops have been out here playing in my FACE. One thing about this location? The location itself is top tier. Super convenient and easy to get to, especially compared to some of these random dealerships way out in the cut. But unfortunately, convenience can only carry a place so far. The service department has always moved at turtle speed. The wait times are honestly ridiculous. And of course, nothing here is cheap. BMW service prices are already painful, but I used to tolerate it because the quality at least matched the price tag. Lately though? The little details are disappearing, and that's what worries me. Basic things like topping off the windshield washer fluid, properly washing the car, or even doing a decent vacuum job are being skipped or half done. If corners are being cut on the obvious stuff I can see, it makes me question what's happening with the actual maintenance and repairs I can't see. At this point, I genuinely have PTSD dealing with BMW service departments. Every visit feels like stress, confusion, waiting, and wondering whether you're really getting what you paid for. SMH.

I'm very impressed by their professionalism and service. They diagnosed my car, what potential…read moreissues might happen, didn't push to get anything done right away - which I appreciate. My understanding is two brothers own this place, so this is family- owned business. I'm happy with the service and will definitely be coming back. I highly recommend this team.

My car needed an oil change and I was too busy to take it to my normal reliable shop, which is…read moresomewhat far. So I found Satellite Motors on Yelp with its stellar reviews and figured, how could I go wrong? Unfortunately, my experience was disappointing. I asked for an oil change on my relatively low mileage Prius and was promptly called and told that my car needed a transmission flush. I naively said yes. The salesperson showed me when I came to pick up just how dirty my transmission fluid was! They even have a neat sales demo to compare what clean transmission fluid should look like. I've since learned that Prius almost never need their transmissions flushed, as they have electronically continuously variable transmissions. I wonder how many Prius owners Satellite Motors has duped this way...