I been waiting to pick up a gun for the longest and they haven't called me back yet . It's been 2 weeks . Then when I try to call them I keep pressing 0 or 1 for the guns department and no one answers ! The numbers don't even process ! The lady operator on the phone just repeats itself . No numbers can actually be clicked ! read more

Terrible customer service from the manager of the gun department. I purchased a bow for my 6 year old. Then after going home I realized it wasn't even the same bow that was advertised. So I tried returning it and was told that it wasn't possible, so I asked if they can at least exchange it for the one that was advertised and showed him the missing peepsight missing knock ring, and missing quiver and the fact that it wasn't even the same color. And the manager was rude and pompous about the entire situation and told me "your just kinda stuck with it. Nobody in the store told me I couldn't return it after purchasing the bow, so I thought he would be reasonable and see that it wasn't even the same bow that was advertised and at least exchange it but I suppose human decency is just fine these days. I Will never shop at this store again and suggest others to not get screwed over by the sportsman warehouse in Everett Wa. read more

My boyfriend is a hunter and usually comes here for his hunting gear but the last few times we've came to purchase merchandise. The staff was completely unhelpful. You'll sit at the gun counter for 45 mins and they just keep passing you to help other people, every time we ask about certain merchandise we never get a very good answer, my boyfriend came in for hunting arrows today and he was there for 45 minutes and had no help. The customer service is awful and we probably won't be coming back to this location. read more

Well, to start off, I called the store and pressed zero for customer service after the long introductory spiel and it rang and rang and rang and rang and rang and rang. Finally, apparently somebody got tired of hearing a ringing phone and picked up - without saying anything - and hung up. So I called back and somebody did answer more quickly. I asked about availability of a bore light. He said "Well, I'm in customer service and I don't know what's in stock. But if you can go to the website and get me a stock number I can look it up for you." OH! OK! I coulda swore you said you worked in customer service. I'll go up to Cabela's where they have some concept of customer service. read more

This business used to be amazing, under previous management. Unfortunately for the company, this store has new management who has priorities that don't align with a sporting business. Go elsewhere. read more

I really like this store and all the nice folks working inside! They have really great stuff and prices that almost surprised me. I noticed they are NOT taking advantage of a pandemic and raising prices on hard to find items! That's REALLY COOL cuz almost everyone else is. I was actually quite amazed with all the neat things i never knew they had and i would drive twice as far to get what they have much closer.. They have a great knife, gun, flashlight, and all kinds of accessories for them! I don't fish anymore but if i did the fishing section is absolutely enormous!! Great Job Sportsman wharehouse!! Keep up the great work and thank you so much. If i could change one thing i'd have more guns BUT everyone is short right now so that doesn't really count. THEY ACTUALLY HAD MORE IN ALL THREE LOCATION EACH THAN BOTH THE CABELAS AND THE BASS PRO SHOP CONBINED. YES YOU HEARD CORRECT EACH LOCATION HAD MORE HAND GUNS THAN THE BIG GUYS COMBINED! I did visit 3 stores looking for a new gun and there all pretty much the same. All 3 had basically the same thing just some you know you don't find it at one don't waste your time going to another location. I hope this helps. read more

Came in about 2-3 weeks ago was looking at bait casting reels and saw a pretty decent shimano (for someone starting off such as me) so I waited a bit looked at some reviews online and decided to buy it. Called this morning asked if they had it in stock they had 1 left and reserved it for me in 5 minutes!!! The guy who was working in the reels was pretty cool and knowledgeable. 5 stars read more

If I could input negative stars I would. This is the most incompetent firearm dealer I have ever encountered. Do yourself and shop elsewhere including any place but this. My experience has been horrible. I purchased a pistol back in November. I had been following up regarding the status of the background check waiting for the okay to come and pick it up. Finally the 2nd week of January I was informed since it has been a little over a month I would need to come in and resubmit the paperwork. Really!! I decided to resubmit the paperwork as they requested. I get there and wait for about 30 minutes just to find out they had already sold my gun to somebody else!! Really is that not fraud?? I bought and paid for that gun and they sell it to someone else. Good luck if you ever try buying a gun from them. I can promise everybody I will never step into that store again. read more

I came looking for waders and Taylor was extremely helpful! She helped us find the correct size and kept looking through all the sections and brands until we found the perfect pair. Everyone at this store is very helpful and nice read more

All of the staff at Sportsman Warehouse are very helpful. I had a lot of questions the workers seemed like they actually wanted to help me find what I needed. They have a good variety of products. read more

Sportsman's Warehouse Black Friday ad was terrible. One firearm was listed on sale for 599.99 with 150.00 off, the regular price was 649.99. In addition the picture in the ad was an upgraded model which was not on sale. The customer service firearm specialist told me I was wrong until I walked him through his pricing and picture. After he realized he was wrong he then wanted to sell me the model in the picture at 599.99 meaning without the 150.00 read more

This store is a joke. Horrible unexplained return policy. So called customer service reps that do nothing. A store manager that hides in the back when a customer asks to speak with them. I loved the fact this store was so much closer to me than Cabelas and had more things than REI but I will not be back here. Horrible!!? Bought a $70 item and was told to my face I had 30 days to return it, came back two days later because it wasn't the right item and was told because it is electronics I couldn't return it. WTF??? read more

They were extremely excellent. As with every one else they were low on ammo. Very informative

I went here looking to look at some new firearms and when it was to look at one the guy behind the counter Ignored us until we we're about to leave. When he approached us he said "Are you wondering how your gonna afford Christmas". We don't deserve treatment like that. That was embarrassing and rude for a employee to talk like that. read more

Everett, WA store: Another 5 star review by a satisfied customer.. Brought in my Savage 6.5 to get an Arken scope mounted and bore sighted. Keven, (Archery Manager) did a very nice job but I guess that should be expected of experts. This review is because that whole counter is one bunch of nice folks. Thanks, Kevin.. read more

Great selection. Too bad nobody here has time to help. Went to get a drop-in trigger and the two gentlemen in back didnt even acknowledge that i needed help. Looks like they were filling out a background cgeck in someone. Still, it would have taken then 2 seconds to help a customer read more

For my first time I visited Sportsman's Warehouse on June 15th. The day prior, via a phone call I spoke with a Warehouse staff member for about 5 minutes and placed a Penn fishing reel on hold to be picked up the next day. I went to Sportsman's, asked for the reel I had set aside and it could not be found. The employee I spoke to on the 14th was on break so I waited for him 10-15 minutes to return. He explained he had forgot to set the reel aside. Of consequence was the store did not have the reel we discussed. I ultimately bought a different reel, $30 dollars more expensive. This was my first experience with Sportsman's Warehouse. Not acceptable at all. read more

Amazing service from fishing gears department, I was helped by Nate, setting up 2 fishing rods. provided great service and knowledge about getting me into fishing. If any of you looking for great advice in fisher by tips or any setup for specific fish, Nate is the guy you are looking for. read more

Excellent fishing dept. Always helpful great customer service and price matching. Thanks guys from saving me the trip to cabelas anymore....

This place is the up can coming outdoor store here on the westside of Washington. Cabelas has lost all of my business and this place will be the only one to get it! they offer free classes and have great prices. Only with they had more product on the shelves because who wants one most of the time but other then that clean store, great people and non of the harassing BS that happens at Cabelas. Wear a Cabelas hat in the store and get a great sportsmans warehouse hat. This place has everything outdoor in one place and if they don't have it they will fight like hell to get it for you or order it for you. read more

My husband ordered a gun over a week ago. He got a call at 9:30pm on Saturday night saying it was ready for pick up the next morning. He arrived at the store at 10:15am and the line was at least 50 people long. He decided to wait, with our 5 year old daughter. It took him 3.5 hours to get to the front of the line and when they pulled the paperwork out it was for the wrong person. He was told this was the 3rd time this happened today alone. They called the wrong person for the gun and his wasn't available. The fact that there isn't a separate line for people that have ALREADY purchased their product and are just there for pick up is insane. If there was another line for pick up, he would have been there for less than an hour before finding out the mix up. There are so many issues with this situation. Hopefully they can figure out better practices before more people get stuck in this position. read more

On August 15th at 12:50 IO Went there looking to purchase a new 28Ga over and under. Stood at the gun counter for over 20 minutes while one guy just walked past and left the area, one other just wandered around near the rifles and would occasionally look down at me by the shotguns and immediately look away and maybe fiddle with some flyers on the counter. To say the lease I left, went up the road and purchased one at Cabelas, and to top it off, i also bought a .410 to go with it. I must say I've never been so PO'd at a sales person before. I don't think I'll buy another gun at Sportsman's warehouse again. read more

1 start for having a poor line and lure selection. Seriously no 20lb fluorocarbon? This place has such a poor selection it makes me angry!

Was looking for a fishing reel for my husband for a gift. Brianna in the fishing department was extremely knowledgeable and pleasant. She gave me the pros and cons of a couple choices, and her recommendation. My husband was really pleased with the gift, and said I did a great job with my choice. Really appreciated the excellent service! read more

Sportsmans Warehouse is the best. The prices are the best and you can't beat the customer service. The store manager Morgan and the gun counter manager Eric took great care of me. This is the only place I will shop for my outdoor/hunting needs. read more

The people here are great ryan is the best and knows the most about fishing and such he deserves a raise!