Not the friendliest person but took the two suits & got them back to us on the day requested. They…read morewere a few dollars cheaper than the cleaners a few blocks away. The suits look clean & came back on a slightly fancier hanger than the typical wire hangers. We will probably use them again for future dry cleaning needs.

I went there last week for the first time. I just needed two( 2) 36" runners sewn together. This…read morewas on a Wednesday, the lady told me it would be ready on Saturday, I was surprised, this job is less than 10 minutes plus I basted it with sewing pins already. She asked when I needed it, I said "today, if possible". We went back and forth for a bit but she told me to come back at 1:00pm which was about 3 hours later. I told her "thank you so very much." The cost was only $12 but I sincerely appreciated her helping me out.

I brought some white pants in to get the hem repaired on them because the hem was ripped a little…read morebit. I was told it was gonna be $8.50 no problem. I dropped them off on Friday and I picked them up on Monday! During the pick up this white old man came to greet me and I gave him the ticket, he came with my pants and he wanted to charge me right away, and I asked him if I can check my pants. He said sure already with an attitude! I checked my pants and they stain the inside of my white pants and they did not do a good job with the hem work, the old white man got extremely nasty and rude with me and told me just take the pants. He said "We did not dirty them" even though he wasn't the person who did the intake of the pants. He can't tell me that my pants came in dirty because they would state that on the ticket and he wasn't the one who did the work either. I do not recommend this place. This old white man is nasty. He has no Customer Service experience whatsoever. I would say take your alterations and your cleaning elsewhere. Don't waste your time here such an awful experience and an ugly awful person just because I wanted to check the work and the condition of my pants.

I've come here a few times.. This time I dropped off 5 dresses and a pair of trousers that were all…read moreused one time at a wedding. When I originally came in to pick up my stuff (the date indicated on the receipt) they said it wasn't ready and they would call when it was. They never called. I eventuality went back and discovered that my moms dress was frayed in so many different places. When I pointed it out to the guy he was just like oh I don't know. He didn't offer a discount or anything. I paid and left. I will not be returning.

Went in on a Monday and needed my garment back by Wednesday. They did a really great job cleaning…read moreit. Was a bit worried because the dress had a lot of buttons and am happy that it was returned with all in tact. This business is cash only. They do have QR codes with their Zelle and Venmo information. They are reasonably priced. Will return.

Le is one of the nicest ladies I've met in this type of industry. She does hemming and cleaning and…read moreall with a big smile. She has taken several suits of mine and fitted them to me. I really appreciate and her business practices. I've met her husband and son as well and I feel always so welcomed. I also feel her prices are fair and her work is OUTSTANDING.

Excellent service and attention to detail. Delivery on time. Total satisfaction for the first time…read morevisiting the establishment.

The service, quality and value here are amazing. She is so sweet and we're so happy we found her…read morebecause we disliked our last dry cleaner.

They offer same day service but not on Wednesday. Still pretty good. They have a window drive thru…read morewhich the coolest thing ever. Prices are comparable to other cleaners. It's a little out of the way for me but I don't mind taking the drive to get the good service they give. It's the only cleaners I have used in the last 20 years. Thank you!!!!

I've been going to this cleaners for over 15 years and the last time I went here I dropped off 6…read morepairs of slacks and instructed a young lady that I've never dealt with before to please check the lap area and pockets for stains and I pulled out and pair of pants that had food stains and showed her exactly where it was at. When I picked up my clothes and handed over my credit card, the person who helped me said that they're already charged my credit card on file. I was a little uneasy about that but I didn't say anything and took my clothes and left. When I got home to put my slacks in the closet, I saw that three of my pants still have food stains on them. I need to wear one of the pants the next day so I went to the kitchen and grabbed a paper towel and wet it and tried to use that to remove the stains which came out almost immediately. I went ahead and cleaned the other two and then inspected the other pants. Two of the three remaining pants had ink stains that were very visible. I don't recall dropping the pants off with ink stains on them but I do carry pens in my pockets at work so I'm pretty sure it was me that stained them. But either way, I was very disappointed that 5 out of the 6 pants came by unresolved. I called the store and spoke with a woman which really didn't get anywhere so I asked her if she can have Ruben, owner, call me. Three days goes by, no phone call from Ruben so I decided to stop by on the way to work. I spoke with Ruben and he was very rude with me stating that the spotters do the cleaning and the girls take the clothes in and they might not know if certain stains can be removed or not. I mentioned that this isn't my fault and that maybe you should train your girls to figure what stains can or cannot be removed and his response was, "it doesn't work that way!" I told him, what do you meant it doesn't work that way? I mentioned to him that I work at a car dealership and that if we can't fix someone's car, we are not going to charge them so why are you charging me for work that you're not able to complete properly? He replied, "so you want me to do work and not get paid for it?" I told him, "if you're not able to remove the stains, it would be nice if you can tell me upfront so that I don't have to pay for something you cannot do!" He then went on to say, "you work at a car dealership and your rip people off because you take cars that people trade in and then sell it again for more money!" Umm, yes we are a business but why are you insulting me when I can trying to fix a problem that we have!!! I was pretty upset and left but I went back and spoke with his daughter who said that she would like to work with me to resolve this and at the point, I was very upset so I told her that I want to leave so I can cool off but I asked her to call me later which she never did! It's been over 3 days. I'm just going to contest the charges with my credit company since they charged my credit card without my consent! If you work at a dealership, take your business somewhere else! This guy thinks all we do is rip people off!

Ms. Kwan the tailor is very kind, sweet, and thorough!…read more She asked me specific questions on how I wanted my 3 trousers fixed from the length, flare style, and inseams. She even went as far as having me try on the pants in front of the mirror while she double checked her temporary safety pin adjustments. It was very refreshing to have a tailor care about making sure the fit is comfortable on me prior to cutting. I really appreciated her thoughtfulness with me today. For my order of 3 pants: *2 stitching fixes: $20 *1 hemming and stitching fix: $40 = Total $80 (Cash only) Hours: 9am-4pm

I had a great experience at European Tailoring. The owner…read morewas so kind and patient. We had 2 pairs of pants a shirt and a suit jacket hemed. They all came out great. We will be back. Thank You!

I've been coming to this dry cleaners for a while now, and I'm always happy with their service. The…read morecleaning quality is great, and my clothes always come back fresh and well taken care of. They're especially good with alterations too. Everything fits exactly how I want, and the stitching and finishing always look clean and professional. You can really tell they pay attention to detail. The staff is very friendly and welcoming, and I feel comfortable trusting them with my favorite clothes. It's hard to find a place that's both reliable and kind, but this place is both. I highly recommend them.

Softone is my go-to spot for dry cleaning. They consistently do a fantastic job--no wrinkles, no…read moreweird chemical smells, just perfectly cleaned clothes. The prices are great for the quality you get, and they always have my order ready when promised. If you're in Long Beach and need a dependable cleaner, this is the place.

tried many cleaners in my years in Long Beach but this one does it for me ! custones service is A-1…read more, never had any incident with cleaning or alterations, if he can't get a stain out or alter the product he will call you immediately to advise ! some wait until you pick up before your notified . been going there over 10 years now hope they never go away . great cleaners

Service is always quick here. I've never had problems with this location. I usually come here for…read moredry cleaning or Jean hem. Prices are great too. Definitely recommend for quick service.