Even by NYC standards, service couldn't have been quicker and the results were impressive. We were driving home last Sunday and called SpotlessNYC about setting up an appointment to clean our couch and multiple rugs- it's been about 4 years since we cleaned them. By the time we arrived at our condo, one of their sales associates was there ready to clean with a small team. This was in less than 1 hour from the time I called. His team was ready to go. They even cleaned an extra rug for free. Their prices were less than or comparable to a firm that I used in Long Island. However, it wasn't just the convenience, it was the great results and professionalism of their staff. We'll definitely use them again. read more

Spotless NYC was recommended to me by a friend. It has been years since I've cleaned my white couch, and so I decided to give it a shot and get a quote. I found the price to clean my couch incredibly affordable, and got an excellent package deal that will help preserve my new clean couch in the future. Although a few stains that remain in the couch are years in the making (I've had this couch since the early 90's!) I know that Spotless did an excellent job overall. I liked Spotless so much, that I plan to invite them back to check out a couple of chairs I'd like to have reupholstered! I recommend Spotless to anyone in the city, because they're fast, convenient, affordable, and get the job done right. read more

Just an update for you guys the guy who runs this company which is one guy, at least it seems that way. Just called me up on the phone and started screaming at me calling me "an asshole" and telling me that I seemed like trouble and he didn't want to help me any further?? Any further than what?Because I asked for a quote over the phone? Then he proceeded to have conversation with me via text that was unsavory. I will be reporting him to the Better Business Bureau. I highly recommend staying away from this company. Abusive doesn't even begin to describe the way that this company treats their potential customers. Totally unprofessional, they won't even give you a quote over the phone. They didn't even seem to give a shit about getting the contract or not. I was trying to get a quote for a regular size couch that has no stains on it, for a deep cleaning. And they wanted to come by and look at it first?!! The guy was totally rude to me on the phone, and told me to use the company I have been using, which by the way is USA cleaning. I would avoid them if I were you read more

The actual couch cleaning service was excellent: worker was prompt, did a thorough job, and the solution used to clean the couch smelled delightful. What was far from really disappointing was the customer experience. The man who was in charge of providing the estimate was SO PUSHY it truthfully made me super uncomfortable. He kept trying to upsell me on stain guard and put together a "promotional package" of the whole apartment. I continually made it clear I just needed the couch done, but he was relentless to the point that I almost declined the service all together. I do NOT enjoy that level of aggressiveness. Pricing is also incredibly expensive. Couch was $300 and any spot treatment (I had a tiny spot probably 1cm x 1cm on the edge of a chaise) they said was a minimum $100. Not sure if as a young female they were trying to con me? Not into that either. read more

I was very impressed by the overall service I received from Spotless NYC. From the estimate to the actual cleaning. Everything was very quick and easy. My white couch and rug look amazing and smell good! Benjamin and Marvin kept me in the loop when it comes to the scheduling, they were on time, very professional and did an amazing job on cleaning. I will definitely use them again and would recommend. The price was also more than fair!! read more

I used their services after seeing the video of a blue couch featured on their website. The couch got a new life. Just look at how dirty the water is afterwards! Very impressive! The proof of their work is well presented. My parents were very happy Yossi.. Thank you SPOTLESS NYC! Blue Couch Video: https://www.youtube.com/watch?v=uBlr-iD8UWQ read more

Holy moley. These guys are the greatest! I usually don't write reviews, but this service deserves recognition! My roommate spilt coffee all over my vintage couch that I inherited from my grandparents - and this isn't some old, nasty, worn-out couch that was handed to me because I couldn't afford one, no. It looks straight out of MadMen, and in mint condition...well, until my careless roommate sat on it. But I digress... I was able to get the stain out mostly on my own, but I figured it was time this 65+ year couch got some TLC. I called TODAY and had someone at my apartment within a couple of hours. Since I was at work at the time that I called, they said they would call in advance to give me enough time to get home. Super convenient! Yossi (or Joe) and his crew were quick, kind, and super considerate of my space and furniture. I had my couch, chairs and mattress cleaned - and was SO WORTH IT! Would recommend them to any- and everyone! read more

Just had my rugs cleaned for the second time by Spotless and I am beyond happy. I was ready to replace the area rug in my kids room because I was convinced it would never look clean again. I couldn't have been more wrong. The rug looks brand new. And once again I was more than satisfied with the professionalism of the cleaner and the price. read more

Excellent job cleaning my couch and removing the water and wine stains. And my rug looks almost brand new (colors had faded). Their customer service is spotless. They called an hour later after requesting a quote, made an appointment for 3 days later and all was done after one hour!! So all of this to say, very efficient and professional. I highly recommend them for stain removal and cleaning in general. read more

As a relative newcomer to the grown-up world of upholstered furniture ownership, this was my first shampoo cleaning job. After an easy Yelp search, Spotless NYC was one of the first and most reputable to appear! We e-mailed them photos of the furniture in question (large 90" sofa, 1 wing chair, 1 lounge chair, and 1 small tufted rug), and they got back to us same-day and were available to do the work right away. Within an hour, Lior and Richard appeared at our doorstep! Lior walked me through his estimate and the various options, and even showed me photos/video on his phone explaining the benefits of the full cleaning package. I was ready to pull out the old checkbook, but the company was able to take PayPal on the fly--just a few taps on my phone, and payment was complete! Richard then begun the process of cleaning the furniture, and was very thorough and efficient. The service took about an hour to complete, and the results were nothing short of AMAZING. The sofa was upholstered in a light cream wool blend (dangerous, I know), and featured grey-ish stains from when we tried to use Shout. I daresay the sofa is even more vibrant and better looking than when we originally picked it up from the Jonathan Adler warehouse sale! Richard even graciously took care of a few extra corners we pointed out after the job was done. All of our other pieces were taken care of in an equally excellent manner, and he quickly packed up his tools and was on his way. We will definitely be calling Spotless NYC the next time our furniture needs a thorough cleaning! I almost don't even want to sit on the sofa and ruin the clean--it's practically sparkling read more

i deal with cleaning companies a lot, and there are a few things that make Spotless NYC great. Many companies won't do free walkthroughs, but having them be able to come by same day and provide a quote is extremely convenient. Most people don't realize how difficult it is to quote over the phone on something you can't see, which is why a lot of cleaning companies don't. The Spotless NYC team is very professional, friendly, and fun to work with. They showed up on time for our couch cleaning, were very friendly with the people in the office, and got the job done. Very happy customer. Communication before the job was seamless. Yossi is always responsive on his phone in case we need anything. There are only a few companies who can do small and big jobs with very quick turn around, and Spotless NYC is one of them! read more

I thought Spotless was very easy to work with. Picture yourself sitting on your light beige microfiber couch, sipping a fresh cup of coffee and reveling in the fact that it's Saturday morning and you don't have to go into work. Then picture yourself and said couch saturated in hot coffee...well I guess this is the prompt I needed to finally bite the bullet and find a couch cleaner. This is the first time I've had my couch cleaned so I obviously turn to Yelp. Good reviews, and their website says same day service is possible...win. I fill out the form, expecting to not hear back until early next week (I saw on their site they are closed Saturdays) and continue on with my day. A few hours later I get a text asking when I want someone to come in. Ok, how about tomorrow? Yes? Yep! Ok great. Confirmed, and didn't even require me picking up the phone. I got a phone call confirming the appt the next day, and even that they were running ahead of schedule and would it be OK to come in early. Yes please. The couch is assessed and a quote is given, then two guys bring this big machine up and in an hour my sofa is looking quite different...a lighter color in fact! Wow, I almost forgot what the couch was supposed to look like. I paid $375 for a full deep clean treatment (deep clean, shampoo, scotch guard preventative treatment, etc) for a 3 seater sofa and matching ottoman. This seemed a little pricey, but I'm honestly not sure what the going rates are for a deep clean service, and I could have probably done a nice little package discount deal if I had other furniture or rugs that needed cleaning. There were 2 stains the technicians were unable to fully remove, but they pointed them out to me and didn't just shirk away hoping I wouldn't notice. Hopefully it won't be for a while, barring any subsequent coffee waterfalls, but I'd use these guys again. read more

They did a great job on my 60 year old vintage sofa. The corner was discolored and it had a few pet and food stains. The team was quick and efficient. read more

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I called Spotless on a Friday morning and they had an associate to my house an hour later to do an evaluation. I worked with Meir initially, Meir was very upfront and gave me an honest opinion of how clean he thought the team could get my couch and my chair. I appreciated him walking me through. We discussed cost and the group was able to price-match a competitor so I decided to proceed. Shakuir and Austin came up and did great job cleaning the couch. They were professional, efficient and left the area clean. I was a little disappointed that the upholstered chair I had cleaned didn't look that differently given the evaluation I had in the beginning but the sofa which they had not promised huge results looked amazing. I would use this group again, a lot cheaper than a new couch! read more

Mike and team in Spotless NYC are the best of the best for any upholstery or carpet cleaning needs. Mike was extremely responsive and offered a fair price. Customer service is clearly a priority for this company and it shows! His team were quick and efficient and made my West Elm couch look brand new. Definitely worth the investment! I will not go anywhere else in NYC for future cleaning needs. read more

Amazing! I have used Spotless 3x already and referred to all our friends and will continue using. I have a dog and a baby which equals tons of hair and milk/slob all over my micro shade couch. Spotless was very accommodating with my schedule and came in as soon as I asked & got EVERYTHING OUT. My couch looks bran new after being in the ringer. I love them and will continue to use them thanks spotless! read more

3rd time using Spotless for couch, rug, and carpeting. Great team. Very quick/efficient/thorough work!

The Spotless team today were complete professionals and are simply remarkable with their trade! I spoke with the owner on Thursday for an appointment on Sunday, he stated that his manager would be at my location (UWS) around 11:00am. At 10:25am Sunday, the manager called me and stated that he would be late, new time was 1:00pm. At 12:45pm they were in my lobby and ready to clean the stained rug in my living room. Big part of the definition of a professional is being concerned about your clients time. (I appreciated the call and was able to run errands) The rug looks brand new and the price was reasonable for the condition of the rug as well as the lugging of their equipment up 3 floors of my brownstone. Very pleased and highly recommend this company! A.Stone read more

Two thums up! Those guys just did am amazingWork. I had them to clean my cussions in the resturant and it is feels like it is new again. Fair price, great job. read more

At first I was very excited to have this business come. They were super responsive and were able to come the next day, BUT the price was outrageous! They wanted to charge us $1000 for ONE SOFA. Way above our budget. We settled on having them do 2 couch cushions for almost $400. I had another company reach out (unfortunately after already having Spotless clean) and they would have only charged $200 for the FULL SOFA. This company is insanely priced and a scam. The cleaning job on the 2 cushions was wonderful but we can never use them again because of this pricing. read more

I had the same experience as ANDREW C. and MEAGHAN F. They quoted me one price on the phone so I made an appt. when they arrived for my appt. (after calling me saying they might not make my appt, wasnt it at a different time, couldnt I rechedule for tomorrow) I was quoted a completely ABSURD price. I'm talking the quoted me $200 on the phone for the whole project and I paid over $800!!!!!!!!!!!! and that was a "discounted" price! I needed the work done and fell for it. Also, they ARE NOT GREEN, I had to keep the cat in my bedroom, open all the windows and my apt. door during them working and for hours after to get the dampness out and the chemical smell out. I say dampness because they arent too careful when they are spraying the couches, everything in the surrounding area was WET or damp. read more

Miracle Workers!! Spotless cleaned our chairs and carpets and had someone within 45 minutes of my phone call! Leor and Austin and their colleague cleaned the room and made it immaculate. Leor was INCREDIBLY easy to work with and was so patient and understanding. I feel lucky to have found them!! They told me that the mess wouldn't have come out so well, probably, if we had waited until the next day. So their quick response, their amazing kindness, and the quality of their work was unbeatable. I hope I never see such a mess again, but should I encounter it, I would call Spotless first thing! read more

Their process for steam cleaning was impeccable. Cipriano and Benjamin cleaned my sofa the way they would clean their own. It's so clean and they showed me the water they pulled out after cleaning. I was shocked to see how clean they got it. See picture I posted. I would highly recommend this company. This company works very hard to get a good review. read more

Spotless - This is a picture of the filthy water following the cleaning of my couch. - Home Cleaning Near Me - New York, New York

Spotless NYC did an outstanding job for me. Despite not normally working in New Jersey, they drove out to me on a Sunday morning. They were extremely easy to contact and communicate with, and were very friendly & professional. & most importantly, my couch looks as good as new. I would definitely call them again. read more

I chose Spotless to clean my couch and ottoman largely based on reviews written here. So I had some idea what to expect. I knew there would be some pricing issues and I'd have to haggle with the workmen a bit. I also knew they'd be expensive. I ended up spending $460 for a couch and ottoman cleaning (it would have been $425 had I paid cash). For the same pieces last year I spent $140 with Sears. However, Sears did a crappy job and I was willing to spend big for a good job. The workmen were excellent and professional. Communication with the company was easy via text messages. The job they did far surpassed the job done last year. I'm knocking 1 star off because, when haggling with Leor, the consultant who came to give me a quote, I was told that they'd do such a good job "you won't be able to tell they (the couch and ottoman) aren't new". And while they did a good job, it doesn't approach looking new. Secondly, while I expected to spend big, I'm knocking off a second star because $460 for a couch and ottoman seems crazy. I did agree to it, and I could have chosen to say no. So if it were possible to give half stars, I'd give them 3.5 read more

I'm obsessed with Spotless NYC! I have 3 little dogs running around at my apartment. I recently gave birth and wanted to have a clean sofa ready for my baby. I have a dark sofa so I couldn't see how dirty it was until I saw how much dirty water kept coming out of the sofa through their vacuum! I am so glad I got it done. Their hour is very flexible and you can schedule it right away. They are also very friendly. I loved their service so much that had another fabric chair cleaned today. read more

Spotless - Home Cleaning Near Me - New York, New York

Spotless was great.. Kevin cleaned my couch and did an amazing job! Professional, thorough and super nice!

LEOR and AUSTIN were both quick and professional. I had a Ligne Roset daybed that due to a former roommate (thank god former) was in desperate need of a deep cleaning. Originally I had thought that the only solution would be to reupholster the piece, however expense to reupholster was outrageous so I figured before I invested more into it I would attempt a cleaning company. I chose Spotless because of the fantastic reviews as well as the fact that they use green/animal friendly cleaning solutions. LEOR gave an estimate after looking over the daybed and AUSTIN was a magician -- All the spots and stains are gone! There is no chemical smell, just a clean washed scent. The team saved me $4,000 -- that's what I was quoted from Ligne Roset for reupholstery. And my daybed looks like the day I purchased it. I highly recommend this team! read more

They were at the right there when we needed them and did an excellent job for a fair price. We were amazed at how much dirt came out of our kitchen chairs and were very happy with the results. read more

great service. responsive and do amazing work. fair price. highly recommend for anyone in Manhattan.

Very good job by the crew. They came to my place on the day the pope came to town and traffic and parking was horrible. They came up and accessed my rug and sofa which were quite dirty. We agreed to a price and then the cleaners came up and went to work. They completely removed all the stains and left us with very clean items and a discount on our next service. read more

Spotless - Stains Before - Home Cleaning Near Me - New York, New York

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Spotless NYC was fast and efficient! They came to my apt, we negotiated a good price to clean my couch (and they threw in my rug for free!). They were in and out within an hour - highly recommend! read more

I've been meaning to write this review for a little while but better late than never! These guys are amazing at what they do. They were professional, courteous and punctual. My sofas looked brand new once they were done cleaning them. I recommend getting the stain guard treatment post cleaning, my wife accidentally spilled a whole cup of coffee on our couch and it came right out and no stains! Thank you spotless NYC! read more

Yossi, Meir and his team were amazing! Went through a hellish reno and when it came to them taking care of our 4 room sized, gigantic rugs...it was one of the few painless, smooth and practical decisions we made. Yossi and his team stood by us for months (it may have even been a year!!), honoring not only the original price but also going out of their way to reduce our stress and helping in ways that was above and beyond. We trusted them every step of the way and they showed nothing but professionalism, respect and an excellent job! If only our renovation could have gone as smoothly as dealing with Spotless. Doing anything in NYC, you have to wonder about integrity but they were one of the few exceptions! The added bonus is that their motto seems to be "nothing is impossible"! read more

Spotless - Home Cleaning Near Me - New York, New York

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I recently procured their services to clean our couch (purchased 3+ years ago). While there wasn't any significant amount of stains, the final product was excellent. This included disinfection, sanitizing, and deodorizing. From my research, most places simply steam for a similar price point so this level of service is pretty difficult to find. The team was communicative, on time, and completed the job in about an hour! read more

Great service! Trustworthy, quick, efficient, friendly and kind staff. I highly recommend them.

They were awesome! I requested a quote to clean my couch and rug and got a call back within an hour. They came out the next day gave me the quote and then completed the job all within a few hours. My couch and rug look like they are brand new! They did a great job and I would highly recommend them! read more

Had to write about the excellent customer service I had with Yossi . I gave them a rug which definitely had to be cleaned. I cant speak more highly about rate, service and my gorgeous rug I got back in such a timely manner. Rug looks brand new. Had many stains from a hairball vomiting cat! I am sure cat lovers you can relate to this. Next I will have them clean my sofa. Thank you Yossi and crew!!! read more

I highly recommend this service and these professionals! I requested a quote and within a few hours Avi responded and set up a time to come the very next day. We had a sectional, 8x10 and round oriental rug cleaned by Kevin and Benjamin. EXCELLENT EXCELLENT service, super friendly, professional and extremely efficient. From communication, quote and service, I rate these guys 5 out of 5 and have already recommended them to friends in the neighborhood. Thanks guys, see you next year! read more

The cleaning team are doing their work seriously and responsibly to make sure all work are spotless. Highly recommend this company if anyone has any request for furniture or upholstery cleaning. read more