The team at SpotlessNYC was quick and efficient. They were available for a quote immediately and cleaned our couch within 2 hours of first contacting them. The team showed up with masks and respected social distancing practices. Kevin did an amazing job and left the place spotless. Would absolutely use the service again in the future and recommend to friends. read more

GREAT service!!!! My roommate and I bought a used couch that was in terrible condition and these couch wizards were able to get almost all of the stains out to make it look next to brand new!! So happy with the way this worked out and highly recommend using Spotless NYC!! read more

Spotless - Home Cleaning Near Me - New York, New York

I contacted SpotlessNYC to get a price quote for sofa and rug cleaning. After some back and forth, Mike gave me a price quote on the phone, based on the photos and description I sent, and he confirmed service-day. Late Sunday night, the day before I was expecting service, Mike called to confirm next day appointment and then told me a completely different price quote than the original price he gave me few days earlier. I was shocked when he said the cost is double of original quote. After a confusing bargaining battle, I settled at $600 which was $100 more than the original quote. I asked Mike to confirm the service details and cost by E-mail. A few minutes later I received an invoice. Next day early Mike called to say the workers are on their way. It was earlier than I expected but OK , I already finished moving furniture and clearing the area around the sofa and rug that would get service. Two workers arrived with big hellos and smiles, Kevin and Cipriani. They are lovely people, vey nice, friendly, skilled, respectful and hard working. They spent more than an hour cleaning the sofa and 8x10 rug. They did a good job. The manager Abraham stopped by quickly to collect check payment. He's a nice and friendly person too and he confirmed, just as Mike did, that I would definitely be happy with SpotlessNYC service. Yes, I am. At the end everything worked out well, my sofa and rug look nice and clean thanks to Kevin and Cipriani. Just wish it hadn't been necessary to argue about the cost of service. That's why I only gave 3 stars rating, but I give Kevin and Cipriani 10 stars. Sissi in Manhattan read more

I called Spotless NYC for a deep clean of my couch. They were very communicative, accommodating and flexible. They did a great job, they spent a good 45/hour cleaning, spraying anti-stain and bacteria wash and deodorizing. The couch looks great, you can see and smell the difference. 100% better than the previous company I called. KEVIN and ABRAHAM were very kind and polite. They took care of my floors and showed me the dirt that came out! Wow! Thank you! read more

They came the same day I called, were reasonably priced and did a good job on my couch.

I was on the search for high end cleaning company that can come as quick as possible to clean my very expensive velvet chairs at my showroom at my TriBeCa location. Highly recommend!!! read more

My couch was looking a bit worse for wear and this was my first time using a cleaning service. I had an incredible experience. 3 men came and quickly but thoroughly cleaned my entire couch and rug. They wore masks the entire time and I felt very safe. Great overall!! read more

I have a puppy who is still housetraining and spoiled my rug and couch. Spotless cleaning came to my home and provided me with an estimate to clean, disinfect, and sanitize both and began work on the spot! Mike was very helpful in explaining the process and was available if I had any questions or concerns. The company also picks up and delivers right to your home. I highly recommend calling Spotless if you need home furniture cleaning services! read more

Contacted Spotless to clean our sectional sofa that, after 6 years and a dog, definitely needed a clean. They worked with me to schedule a time that worked for us, which was very helpful. Joe came by ahead of the cleaners to assess the couch and give us a quote and the cleaners arrived later that afternoon. I think it took about an hour for the actual cleaning. We have a very large three piece microfiber sectional and Spotless did a great job - deep shampoo, disinfect, stain protection, the works. Took about a day to dry and the couch looks awesome. Probably should've had them to our rug too! Next time. Definitely recommend. read more

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I am extremely satisfied with Spotless NYC's service. They cleaned my white upholstery couch and ottoman for a fair price. The couch that had coffee stains, bleach stains and had turned a new color now looks brand new! Thanks to mike for being super accommodating of my budget, and Benjamin and Kevin for their quick cleaning! They followed all SOP's and wore masks throughout the process. Highly recommend this service. read more

Excellent couch cleaning - same day service and quality outcome! I called for a quote on a couch cleaning and I was able to get an in-person inspection and schedule the cleaning all in the same day. So convenient! And they came on a Sunday so I didn't have to miss work! The owner was super detailed and upfront about my options - given the age of the sofa and the stains, he was clear about what would and wouldn't work, but also mindful to keep in my budget. I appreciated the honestly and we were able to figure out a deal that would work in my price range. The two guys who cleaned the couch were great, hardworking and super careful to not damage anything in the apartment. The couch looks WAY better now so I am overall happy with the job that was done! read more

First comes love, then comes marriage, then comes making serious adult decisions like purchasing your first pieces of non-Ikea furniture. "Sure, it's pricier, but we're grownups now and we deserve to have a white, wool, West Elm rug and an elegant, L-shaped Crate and Barrel sof...." you start to say, as you watch your husband spill *an entire bowl* of *canned clam chowder* on said white, wool rug, right in front of your eyes. "No worries. At least it was white too," you think to yourselves as you hastily mop up chunks of canned clam with wads of paper towels. Fast forward a couple months later, to the time when said husband broke *an entire bottle of red wine* on said white, wool rug. Fast forward to when you make another adult decision and get a cute AF French Bulldog puppy and, all the sudden, that beautiful, slate grey sofa now resembles George Clooney's salt and pepper head, speckled, with white dog fur (and other miscellaneous filth) matted deep within each over-priced thread. You tolerate these blemishes for a while -- chalk it up to typical wear-and-tear / city living. You buy more Resolve. You attempt to mask the questionable odors with Febreze. You read every single Google search result on homeopathic white vinegar concoctions to remove stains and odors. Then you succumb to the fact that, as an adult who no longer cuts corners with shitty Ikea furniture, you need to seek the help of a professional who will see your Resolve/Febreze/vinegar remedy and raise you a legit, professional cleaning service that -- not only rids your rug and upholstery of stains and stench -- but also sanitizes them and protects them from future (inevitable) incidents. After a quick Yelp search, we discovered Spotless NYC and were impressed by the glowing reviews. We called the next day and requested a quote, and Ron came by that same day to assess our mess. He was friendly, honest and trustworthy and quickly diagnosed our situation with his expert eye. In fairness, anyone could've told us our rug / sofa were whack after just a quick glance, but Ron clearly knew exactly what needed to be done and walked us through the process he recommended (noting our rug might need not one, not two, but three cleanings, but -- not to worry -- all additional cleanings would be included in our original quote). He whisked away our filthy (overpriced) white wool rug and one of his employees brought it back just two days later, IMMACULATE. Upon delivery of the rug, this employee went to town on cleaning and sanitizing our dog fur-ridden sofa and left it looking better than it did when we bought it. TL;DR: with great power (to refrain from buying more Ikea furniture) comes great responsibility (to rely on the pros to properly clean up your non-Ikea furniture). Thank you, Spotless NYC. Can't wait to see what disaster comes next that will require us to seek your services again. read more

Spotless - before and after sofa cleaning - Home Cleaning Near Me - New York, New York

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They were able to show up the day after I requested a quote to give me the price and clean the couch. My couch looks literally brand new. Even the fabric that looked stretched out before regained its structure. It's as bright as when I got it. Seeing the dirty water was the best part. Whole thing took about 30-40 minutes. read more

My couch was messed up a previous awful cleaning from a different company (the smell got worse after they cleaned it). Spotless NYC was able to come and assess the damage right away and try to fix the other company's mistake. They were very friendly and negotiable on their price. Benji made sure I was satisfied with the job before they left and even offered to come back and redo the job at no additional cost if the smell came back. I highly recommend using this company and I hope to do business with them again in the future. read more

Super easy to work with. Free Pick up and Delivery in only 3 days. Doesn't get better than that. And my rug looks great. Thank you! read more

This company is responsive and professional. Super easy to deal with. I had a bunch of outdoor cushions that were moldy and very dirty. They cleaned, sanitized and deodorize all of them. They even threw in a couple of cushions that I didn't even ask to get done. Cushions were in bad shape and now they look great. Will call this company again. read more

The Spotless Crew was thorough, efficient and polite and did an amazing job on my apartment. They steam cleaned all the upholstered surfaces and rugs; area and wall-to-wall. The apartment looks like new. Mike offered reasonable "package pricing" to get the whole apartment done. I will do this once a year or every 2 years. Thank you, Spotless NYC! read more

Kevin was great, very professional and had our couch looking like new. He was very careful to not disrupt too much of the rest of the house or create additional cleanup afterwards (wore shoe covers, put down towels, etc.). read more

I requested a quote online after someone vomited on our recliner. They called me immediately and we set up a 2-hour time window (3-5 PM) the day of for them to come. During that time window, they messaged me that they were running late, and moved the time to 5-6 PM. It got later and later, so we eventually rescheduled to the day after since I wasn't be able to be home anymore. The next day, the crew arrived at the tail end of the 2-hour time window, and I showed them the couch. I had no idea what the standard price was for couch cleaning, so I was bit hesitant about the price. They were kind enough to give me time to contact my roommates, and settle on a price. They started cleaning right away, and it took about 30 minutes Overall, I'm happy with the cleaning job, but just 1 star off for time wasted waiting around with less communication than I would hope. read more

Spotless NYC did an amazing job cleaning my large sectional sofa and area rug, they look and smell good as new! Kevin did such a good job I would definitely recommend him for any job. they were fair about the pricing and made sure I was happy every step of the way. Will definitely be using them again for other areas of my apartment, this is the go-to company for all cleaning needs in the New York City area! read more

Quick response and responsible rates. They came the same day and had a VERY dirty sofa cleaned and made like brand new for us. Ask for Kevin, he was friendly, quick but efficient, and did a great job. Thank you Kevin and SpotlessNYC! read more

Benjamin and Kevin did an amazing job cleaning my white upholstery couch! The couch had quiet a few stains and dirt marks on it, which they were able to get out and make an older couch look new! They were both extremely nice, accommodating, quick, and COVID conscious. Would highly recommend Spotless NYC! read more

I would like to express my positive impression and satisfaction from the job performed by the cleaning crew from spotlessNYC. Arrived on time, priced reasonably, upfront, were very efficient, respectful and thorough, and left my very unclean and stained cowhide rug and mattress looking and feeling practically new, smelling fresh and spotless. I absolutely recommend Soptless. Great job !!! read more

Super fast response. Came the same day and Kevin did an amazing job! I could not recommend them more

I highly recommend Spotless NYC! Their customer service team and technicians are exceptional! I felt like I was their only client. Thank you so much! read more

Not only is the upholstery spotless, so is the area where Kevin worked his magic. I highly recommend Spotless NYC. I'm a repeat customer.

Very responsive. I asked them to get cat pee which is hard to remove out of my couch. They were able to get the stain out completely. There is still some smell but they said that they would come back for free to fix it. They also cleaned my rugs and chairs and applied stain protectant. read more

Spotless was great. I needed two simple area rugs cleaned. I thought the prices were a tad bit steep (over $200 each), but since I needed the service done ASAP, I went with it. I had to delay the process for about a month, but Spotless was great at working with me and planning ahead of time. They came to pick up the rugs and also dropped them off. When they delivered them, I thought they would assist in putting them back (the rugs were heavy and I had to lift furniture to place them), but they did not. For the price, I figured they would help, but it's not the end of the world. I was able to put the rugs back by myself - with only a slight struggle. Nice people. Quick service. Would definitely recommend! read more

While the results of the cleaning were great, I did not appreciate the quality of customer service and the attitude I received from Daniel. When I called them with my initial concern, he quoted me at $100-150. I approved that cost and scheduled a pick-up with him for Sunday from 11-2 p.m. but asked that he come before 1:00 as I had plans. He did not arrive until close to 3:00 p.m. after having texted me at 11:48 a.m. that he will be there within the hour. Thankfully, I was able to leave the rug and my $100 deposit with my doorman so I did not have to sit around all day waiting. Extremely inconsiderate and unprofessional. Fast forward to three days later - still have not heard from him about my rug and when I will be receiving it. I follow up and he tells me that it will actually be $200. I asked him to try and get the cost down to $150 and he said he would get back to me. The next day, I receive a text from him that my rug has been cleaned, my check has been deposited - and that the cost will remain $200. He completed the service AND cashed my deposit without me ever having approved the cost, even after me telling him I was not comfortable with that cost and that I would prefer to pay via CC. He then told me that he would refund my check and allow me to pay with a credit card, and knocked the price down to $150 - great. Not. Few minutes later I receive a text saying "btw I was texting u and another customer before and I got texts mixed up." He told me he would leave $100 cash with the rug when it was delivered so that I can make the payment via credit card. The rug was dropped off - without $100 cash. So now, despite my request to pay with credit card, I am stuck paying with a check. The whole ordeal was very stressful, I felt that Daniel was constantly trying to upsell me on services I did not need. Though it ended up working out in my favor in the end, I did not have a pleasurable experience with Daniel blowing up my phone at all hours of the day (calling and texting, when I told him I preferred texting during business hours). All in, I am sure I can get this same level of service without the hassle and anxiety elsewhere. In response to the manager's comments to my review - it absolutely was not unfounded. If anyone should be curious to see screen shots of my encounter, please message me directly on Yelp - I would be happy to share them and recount my experience, which thankfully, I have in writing. read more

Would definitely use again! They were responsive and worked quickly to clean my couch and carpet. Joe and Kevin were great / super helpful and did an excellent job! read more

They were prompt and did a great job getting water stains out of our couch and making it look almost new! Definitely recommend for a deep clean of a couch large or small. read more

The actual couch cleaning service was excellent: worker was prompt, did a thorough job, and the solution used to clean the couch smelled delightful. What was far from really disappointing was the customer experience. The man who was in charge of providing the estimate was SO PUSHY it truthfully made me super uncomfortable. He kept trying to upsell me on stain guard and put together a "promotional package" of the whole apartment. I continually made it clear I just needed the couch done, but he was relentless to the point that I almost declined the service all together. I do NOT enjoy that level of aggressiveness. Pricing is also incredibly expensive. Couch was $300 and any spot treatment (I had a tiny spot probably 1cm x 1cm on the edge of a chaise) they said was a minimum $100. Not sure if as a young female they were trying to con me? Not into that either. read more

I was very impressed by the overall service I received from Spotless NYC. From the estimate to the actual cleaning. Everything was very quick and easy. My white couch and rug look amazing and smell good! Benjamin and Marvin kept me in the loop when it comes to the scheduling, they were on time, very professional and did an amazing job on cleaning. I will definitely use them again and would recommend. The price was also more than fair!! read more

Excellent job cleaning my couch and removing the water and wine stains. And my rug looks almost brand new (colors had faded). Their customer service is spotless. They called an hour later after requesting a quote, made an appointment for 3 days later and all was done after one hour!! So all of this to say, very efficient and professional. I highly recommend them for stain removal and cleaning in general. read more

Just had my rugs cleaned for the second time by Spotless and I am beyond happy. I was ready to replace the area rug in my kids room because I was convinced it would never look clean again. I couldn't have been more wrong. The rug looks brand new. And once again I was more than satisfied with the professionalism of the cleaner and the price. read more

They did a great job on my 60 year old vintage sofa. The corner was discolored and it had a few pet and food stains. The team was quick and efficient. read more

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Mike and team in Spotless NYC are the best of the best for any upholstery or carpet cleaning needs. Mike was extremely responsive and offered a fair price. Customer service is clearly a priority for this company and it shows! His team were quick and efficient and made my West Elm couch look brand new. Definitely worth the investment! I will not go anywhere else in NYC for future cleaning needs. read more

3rd time using Spotless for couch, rug, and carpeting. Great team. Very quick/efficient/thorough work!

Two thums up! Those guys just did am amazingWork. I had them to clean my cussions in the resturant and it is feels like it is new again. Fair price, great job. read more

Three weeks ago I was laying on the couch in my living room when I thought to myself, "this couch really fucking stinks." I figured at that point it'd probably be a good idea for someone to come clean it but then the playoffs came back on and I stopped thinking about it. Then, today, my 14-month-old was laying on the couch in my home office when out of nowhere a half-gallon of vomit was expelled from his body and directly onto my couch. While his mother cleaned it all up, I sat down, reflected on those smelly couch thoughts from the other week, and started to Yelp for a couch cleaner. Came across Spotless NYC and checked out a number of their reviews. What I really liked is that a lot of their (positive) reviews came from Yelpers who don't just write a Yelp review from time to time - rather, many of their positive reviews came from Yelpers like me who won't make a decision in LIFE without checking whether that decision averages four stars on Yelp (i.e., I found my doctor, dentist, and church on Yelp). I called and spoke with Daniel, the owner, and immediately felt a good energy from him over the phone. After sending him pictures of my couches, he quoted me an amazing price, and, even better, told me that the couches could be deep cleaned, shampooed, and sanitized TODAY. After I got off the phone with Daniel, his technicians Meir and Sako were at my apartment within 15 minutes. They physically assessed the situation and got to WORK on my couches. They spent at least an hour on each couch detailing and sanitizing all framework, cushions, and pillows. When all was said and done, both of my couches looked like new and smelled soooooo good. Even right now my home office and my living room smell like a glade plug-in is switched all the way over to full blast. Really great work they did. It goes without saying that from my experience, Spotless NYC is a professional operation through and through. As a business owner myself (I'm the principal attorney for a private law practice in midtown), I can tell you that these guys do business the right way. They're all about quality over the hustle. They know that if they do a good job, you'll take the ten minutes necessary to sit down and write a good Yelp review, and/or tell your friends about them, and/or use them again for yourself in the future. A lot of business owners in NYC don't get that basic business principal and will talk a good game over the phone and/or market themselves as professionals but then inevitably show their true colors once it becomes clear they were just out to get your money. True professionals know that when you qualitatively take care of your customers, the money will come anyway, and generally a lot more of it than when you're just out here fucking people over. All that to say, Spotless NYC qualitatively took care of me and my couches. For that, I will definitely use them again and I recommend that you use them for any of your furniture/upholstery cleaning needs. read more

Spotless - This is the couch I was laying on that had a stench. It's gone now! Thanks Spotless NYC. - Home Cleaning Near Me - New York, New York

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