If I could give Widmers Madison Road Cincinnati less than a 1 out of 5 I would!…read more Claimed they had me on a video asking for washable rugs to be dry cleaned. I didn't and they charged me for it. They were Ruggables/washable and that's what i ordered. I asked them to send me the video. They didn't! And i spoke to one of the Owners. Truly awful Dry Cleaners. December 2025.

I took my favorite dress shirt for laundry clean and lite starch. I was disappointed when I went to…read morepick it up and the collar was as dirty as it was when I brought it to them. I asked why seemingly no attempt was made to clean the collar and was told the collar was dirty from hanging in their store for the past 3 weeks. At that point I felt insulted by being told such a ridiculous reason for them not to have done their job. I've been taking my clothes to that location for at least 40 years, but these past 18 months the service has been poor.

This was my first time using them, and it will absolutely be my last. They completely ruined my…read more$150 sweater, kept it for over two weeks, and then refused to offer any refund or resolution. I was originally told I'd get my sweater back the same day, but instead I ended up making nine separate trips to the store between 10/25/25 and 11/12/25 just trying to get updates. The employees were unhelpful and gave me a different excuse every single time. The most unbelievable one: I was told my sweater wasn't ready because they were "waiting on a part that was on the UPS plane that recently crashed in Louisville." Not only was that impossible--they had already had my sweater for over a week at that point--but using a tragic accident as an excuse was incredibly disrespectful and completely unacceptable. No one at the store ever answered the phone despite multiple calls, and I was never able to speak with a manager. The very last time I went in--when they finally handed me my ruined sweater--the employee told me there was "no way" for them to even know whether they could issue a refund. Another lie. That's when I asked for the owner's information and emailed him directly (Josh Pinkey), but he never responded either. I rarely leave negative reviews, but this experience was unacceptable from start to finish. Save yourself the time, money, and frustration--go literally anywhere else for dry cleaning.

I dropped off a bundle of shirts for the tenth time and asked for a light starch. When I picked…read morethem up they were not starched at all. They said customers had complained that the starch was too heavy so they quit starching. I asked for a re-do and they did them over at no charge. I requested a light starch. They came back with an incredibly heavy starch, almost like paper.

They act as if they are doing you a favor. They've gotten to big and to impersonal.....read more

From the owner: Tide Cleaners provides personalized washing, folding, dry cleaning, and alterations. This all…read morehappens through the use of our conveniently located drop-off and pick-up lockers, and the Tide Cleaners mobile phone app. The future of laundry care, brought to you by America's #1 trusted laundry brand.

Great people. Quick service, my shirts are perfectly laundered and at a fair price.... what's not…read moreto like? TJ works for me.

Perfection! Employees are so nice and professional. My clothing was cleaned in a timely fashion,…read morewith excellent cleaning! Thank you! 1

Used to be a regular with A1 and transitioned to Tide when they took over. Have remained regular…read morewith hundreds of dollars in dry cleaning each month. I had the very bad luck of having them rip the collar of a brand new shirt and messing up the sleeve of my nicest suit on the same order. I understand things happen but they were defensive about it, but offered to fix them. They returned them with no evidence of even making an effort to repair the damage but the garments were now all wrinkled as well. They are completely unwearable. This was handled very poorly, I'm switching cleaners.

They do a good job! Feel a little pricey but I guess everything these days feels expensive.read more

I was laid up and couldn't use my regular laundress. So I tried Widmer, now the folks were…read morefriendly, but I was displeased at how they defined my bath mats as a rug, they are not area rugs. Then they called a simple throw pillow a cushion. Again it didn't come from furniture per second, but weany little pillow. $100.00 for those three items. Outrageous. My usual laundress charged $25. 00 for cleaning them. Shaking my head. I called and told the lady it was excessive. I mean really a couple rubber backed mats quantify as are thugs? I think they need a sewing dictionary and learn the differences. I have contacted the BBB. We will see what happens.

Absolute nightmare of an experience from start to finish…read more First, the staff attempted to refuse my undergarments--at a wash-and-fold service--before reluctantly backing down and accepting them. Next was the ridiculous pricing: charging over $80 for a simple 16-pound load is complete highway robbery. The final straw was pickup. I was given only half of my order. When I returned to retrieve the rest, the employee first claimed she couldn't find my clothes. Once she finally located them, she had the audacity to accuse me of not paying. I was holding my paid receipt the entire time. Why would staff have released the first half of my order if it hadn't been paid for? Zero organization, terrible customer service, and extortionate prices. Do not waste your time or money here.

I was looking for a new local dry cleaners to replace the over priced one i had been using. I went…read moreto Sunshine Cleaners and was very pleased. They did a great job on my shirts and even offered a discount on 8 shirts. I liked the neighborhood feel and was able to get a hot coffee and a peppermint patty when I dropped off my clothes. I also liked the fast turn around time. I was leaving for a business trip in a few days and they got my order back to me in two days. Great service and now I am set up for free delivery! Welcome to the neighborhood Sunshine Cleaners!

worked here 2 weeks. never got paid! texted kori about my paycheck. worked a 8 hour shift and ended…read moreup with give or take 9-10 other hours. 12 dollars an hour. never got a dime. pretty sad but they are not above anyone! had her dog barking at me the entire time i was being trained.. i guess if you dont stay you don't get paid.