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    Tide Cleaners - Kroger Marketplace

    1.0 (1 review)
    Open Open 24 hours

    Services - Tide Cleaners - Kroger Marketplace

    Dry cleaning

    Stain treatment

    Tide Cleaners - Kroger Marketplace Photos

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    5 years ago

    They act as if they are doing you a favor. They've gotten to big and to impersonal.....

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    ZIPS Dry Cleaners - Cincinnati

    ZIPS Dry Cleaners - Cincinnati

    3.5
    (34 reviews)

    This was my first time using them, and it will absolutely be my last. They completely ruined my…read more$150 sweater, kept it for over two weeks, and then refused to offer any refund or resolution. I was originally told I'd get my sweater back the same day, but instead I ended up making nine separate trips to the store between 10/25/25 and 11/12/25 just trying to get updates. The employees were unhelpful and gave me a different excuse every single time. The most unbelievable one: I was told my sweater wasn't ready because they were "waiting on a part that was on the UPS plane that recently crashed in Louisville." Not only was that impossible--they had already had my sweater for over a week at that point--but using a tragic accident as an excuse was incredibly disrespectful and completely unacceptable. No one at the store ever answered the phone despite multiple calls, and I was never able to speak with a manager. The very last time I went in--when they finally handed me my ruined sweater--the employee told me there was "no way" for them to even know whether they could issue a refund. Another lie. That's when I asked for the owner's information and emailed him directly (Josh Pinkey), but he never responded either. I rarely leave negative reviews, but this experience was unacceptable from start to finish. Save yourself the time, money, and frustration--go literally anywhere else for dry cleaning.

    I dropped off a bundle of shirts for the tenth time and asked for a light starch. When I picked…read morethem up they were not starched at all. They said customers had complained that the starch was too heavy so they quit starching. I asked for a re-do and they did them over at no charge. I requested a light starch. They came back with an incredibly heavy starch, almost like paper.

    Kennedy Heights Laundry

    Kennedy Heights Laundry

    3.1
    (19 reviews)
    $

    This is a great laundry that also has drop off service The…read moreplace is clean and the machines are new! There are vending machines for sodas or snacks. There is a tv to pass the tome Also there is a family dollar across the street for supplies or just to walk and shop while waiting Owner is friendly and available if needed.

    This is a place that you don't want to come and spend your hard earned money at . So on 7/16 /2026…read moreme and my kids went to wash. I had four loads spent $35 dollars one of the washers didn't wash my clothes. I went to put them in the dryer and they were dry . The washer didn't wash ,but it took my $7 . The owner tried to say that I'm scamming him out of seven dollars. Or you serious . Like I can't help that your equipment is bootleg and don't work correctly. I never have to lie to try to get over .I pay my way in this crazy ass world every day.but for him to say my clothes washed is crazy when they are completely dry . My soap powder and fabric softener all went to waste and I had to use another washer to wash. The nerve it's always black own business that don't know how to take care of their customers and give good customer service. . Moral of the story don't go there . It always stank and atp the equipment don't work and they will try to blame you after they take your money that's the crazy part . I've been going there for 5 years but today is the last day that they will ever get any of my money thanks dr bateman for your horrible customer service and funky ass washer and dryers . Gid don't like ugly and that was very ugly remember that

    Tide Cleaners - Kroger Marketplace - dryclean - Updated July 2026

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