Watch out for this Dentist office!! I have been going here for about 6 years and had no problems until your crown breaks only having it for 2 years they try to blame you eating something hard and charge you 500.00. Now what did it for me is i switch jobs days before going to the Dentist i asked them to verify if i still am covered they said YES..... now i get a 722.00 bill from them trying to Rip me off and my family.. i will never take my 4 boys and my self there again.. Everyone who reads this Please look at the other Reviews and you can see other people have had the same problem!! They were a good small family dentist at one time but they now have got caught up in GREED!!!!! read more

They are a bunch of sneaky cheating crooks. Shawna K (below - 9/15/25) is right. They lasso you in telling you you're covered and then you get a bill saying your claim is being denied!!! You call and ask them why they told you it was covered and all they tell you is "You signed that you are responsible for the bill if it is denied by your insurance." !!! First they lie to you and then try to dump it in your lap! Watch the front desk blond - she's cold-blooded, sneaky and rude. She hung up on me! What's the matter - couldn't stand hearing the truth??? Dr. P - I wonder if your father conducted his business like this? Do you think he would be proud of your ethics for running such a gyp joint? Is your practice so desperate for patients that you need to resort to such underhanded tactics? Pathetic... read more

HORRIBLE dentist office. Front office is rude and they charge you for things that isn't covered by insurance even when you verify with them and ask them if this is covered. Then when you confront them they say well if you don't pay it will get sent to collections. They were incredibly rude to me on the phone and the reason I stopped going was because they couldn't do their job and when I asked about it they told me to "relax". Don't waste your time at this place it's an absolute joke read more

They seem fair and honest at first. They tried to up charge a deep cleaning for a consumer who is disabled. We feel like we were being taken advantage of especially by being cash paying customers. We had a deep cleaning done and hygienist said she was able to do a good job with the nitrous and that cost about $850 for one side now they are saying they want to use anesthesia for a deep cleaning when there were no issues with the initial deep cleaning. The hygienist said she changed her mind on how she felt with the cleaning after we left, she didn't say anything while we were in the office. One comment was, "this went very well, much better than some other clients." She then said they wanted to be an ethical dental office, but not sure how when all of a sudden we need to be put to sleep for a deep cleaning that's going to now cost thousands of dollars. read more

My wife scheduled an appointment 3 days in advance and received a text confirming the appointment. On her way to the appointment, 5 mins before, she received a phone call. The employee stated, "You're NOT on the schedule." However, my wife asked the staff member, 'How did you know I have a 10am appointment, if I wasn't scheduled?" Doesn't make sense! The employee finally replied, " We're understaffed, is this was an emergency?" "Yes, it's an emergency!" My wife replied. "My wisdom tooth cracked and I'm in cruciating pain!" She replied, "Oh we don't have anything open for today." Why would you even bother to ask! First of all, the employee was dishonest, was not sympathetic, and did not even try to accommodate her in any shape or form! For a potential new client, this does not portray a positive first impression! It makes us wonder what else Springs Dental is potentially being dishonest about. I definitely won't recommend Springs Dental. First impressions definitely last! read more

Had a great experience at Springs Dental today for my first appointment with them! The staff were friendly and provided excellent care. The office is clean and welcoming without feeling hectic. 10/10! read more

Great dentist and staff. Very reliable and professional. Seems to always have updated equipment. I trust them. I don't like going to the dentist but if I have to go I want springs dental. read more

I have gone to numerous dentists in the area and I found this one is my favorite so far. I love the staff and dentist he is the best! I have gone here for invisilign, cleanings etc. and have been happy everytime! read more

Very very impressed with Dr Pulsipher . he greeted me immediately and made me feel like my decision to come in was a good one. I am a new patient and I did a lot of research to find the type of Dentistry that he provides. I had a new patient appointment set up in a few weeks but unfortunately a crown fell out they took me immediately. I really have to say I love the staff and the other doctor that's there thank you so much read more

I was there earlier this week and had a lovely experience. The front receptionists had a welcoming disposition and I was helped in a timely manner. I had made the appointment as a new patient after researching dentists around me and before hamg knew that I had dental insurance that was accepted. They got my dental insurance and I did not have to wait long before they brought me to the back. They did X-rays (I'm finding out that every dental place has to do X-rays as I've had X-rays done 5 times in the last two months). Anyways all the staff were friendly, the doctor came in and asked if I had any concerns and made his recommendations and suggestions. And when I was getting my dental cleaning the woman was very thorough in explaining everything that she was doing and making sure I was comfortable. Over all very happy with this dentist, will be back here again for sure! read more

Did appreciate the quick free exam until they said you need cone x ray machine charge. Then told you need implant. Ok I get it but the cost 5400. They charge for blood stem cell. Insurance does not cover this procedure. And in my free speech opinion just another expensive add in. Staff ok parking plenty. read more

Well Michelle blew their good reputation with me. Soooooo I had made an appointment with the dental hygienist for cleaning tomorrow 12/19 after Michelle at the front desk had told me three days before that they only had cleaning appointments in January. I called to ask for a different day as I have a birthday to go to tomorrow and Michelle told me they don't have anything till 1/19 after putting me on hold for ten minutes and then disconnecting me. I called back and I said very politely that I'm a little confused because the dental hygienist had told me there were a ton of openings this week and the next after Christmas. She got offended for whatever reason at that question and acted like I was calling her a liar or something. I said it's fine go ahead and cancel my appointment and she literally hung up on me?!?! Whatever. I would have called back soon for an appointment but that's crazy behavior. She has issues or something. Talk about unprofessional and rude. There are a million dentists. I don't need to go back to that one. The actual dentist is good so too bad but I'm not going to be hung up on just because I asked a simple question or cancelled an appointment. I actually think it's sad but hilarious at the same time. I'm a very low maintenance person, not demanding, etc. What does she do when someone truly difficult comes along? Blow a gasket? :-) read more

I've been going to Spring Dental for years. Everyone is friendly and welcoming. Most typically don't enjoy their visit to the dentist (or doctor) office. I like the atmosphere and the care that is provided by Dr. P and the staff. I recently had work done; filing and crown. They let me know before my appointment that it was going to be a longer than normal procedure. Everything went well and the next day, I received a nice follow up call to see how I was feeling. Now truly shows how much they care about their patients. Thank you Springs Dental for making my visit to the dentist an enjoyable one. read more

Wish I would have found this office 30 years ago, every staff member that I interacted with in the office was very friendly, helpful, professional and proficient. I'll refer anyone that asks to at least check them out. read more

I have been going here for years. The office is very friendly, good about getting you back right away, with professional and friendly service in the back. read more

Came here only because I moved and needed a new dentist I absolutely loved my last dentist. The ladies at the front are nice however one of the two doctors the eldest one I saw was very rushed and didn't seem to care about his patients it felt like time was money for him I did not feel cared for he ignored me the entire time he was working on my teeth and just kept talking to his assistant about their weekend the youngest doctor however was very nice and he took his time. I had came in for a cleaning and it turned out I needed a couple fillings I got the fillings but had trouble with one in particular which had to be redone twice because it kept falling out my husband also came here and also had a problem with his filling and had to have his redone because it was hurting him. The cleaning itself wasn't great it was okay I felt like it could have been better overall won't be returning and I'll be driving the hour long commute to my original dentist. read more

I have consistently received excellent care from Springs Dental and Dr. Pusipher .They do great work but don't look for ways to charge us more.The staff in the office are all positive, friendly, professional, and helpful. read more

I've only had great experiences at Springs Dental and with Dr. Pulsipher. I've never waited longer than 5 minutes to get back to the chair. Dr. Pulsipher isn't pushy about services and they don't charge outrageously, as I've experienced at other offices. I highly recommend this office. I'm actually shocked at some of these reviews because my experiences have been stellar. I don't usually review but wanted to add my two cents here. :) read more

I'm really sad to have to write this review of a place that I loved & looked forward to going to in the past (yes, looked forward to). But it needs to be said so that no one else experiences the same frustration. I made an appointment for a teeth cleaning, by going to the website & noticing that they had a "Welcome Back Exam $27 OR Cleaning $52" The small print said that you had to be a patient that had not been seen within the last 2 years. I met the terms & so I made my appointment. I also made a appointments for my kids, which were scheduled a week before mine. "Welcome Children Exam & Cleaning $52" At the time that I scheduled I specified that I wanted the web specials. She said fine, just bring cash or insurance. The day of my children's appointments I filled out paperwork & asked if they needed to see their insurance info. They told me we could do that afterwards. Long story short, they didn't accept my insurance so I was standing there being asked to fork over $124. I was SO glad I didn't agree to have them get x-rays, like they suggested. At that point I told the receptionist that I was a former patient, but I hadn't had a visit in a while & would be returning next week. I asked her if I needed to do new paperwork or if I needed to clear anything up before my appointment. She said, No & that they would just pull up my file on appt day. The next week I showed up to my 8:30am appt & long story short, the receptionist pulled up my file & told me it had been more than 2 years since I was last seen & I NEEDED AN EXAM & XRAYS BEFORE I COULD GET MY TEETH CLEANED....wait, wait...that's not all. THE DOCTOR HAD SOMETHING COME UP & HE LEFT SO YOU CAN'T GET AN EXAM OR A CLEANING JUST XRAYS. BUT YOU CAN COME BACK WHEN THE DOCTOR IS HERE ANOTHER DAY! Are you kidding me!!!!!??????????????????????? Sigh..... I told her I would find another dentist & I walked out, to the sound of her weak, "IIIIII'm sooooooorrryyyyyyyy." Not nearly as sorry as I am to write this review. read more

Dr P and his staff are friendly, experienced and efficient. I never sit and wait. They explain all needed treatments and fees. I worked in the dental field for many years and with that knowledge, I can safely say they care for their patients. I recommend Springs Dental to all of my family and friends because they are that good!! read more

7/11/16 - Dental exam with Dr. Daniel Pulsipher was great - he has good communication/explanation of everything going on and recommended the appropriate plan with no pressure. 7/13/16 - First appt for deep cleaning which was done by Carrie and she was very good, compassionate and gentle. 7/18/16 - Second appt for deep cleaning which was done by Kim and she was horrible. Would never go to her again for cleaning. She was rough, rude and not compassionate at all. read more

I WAS a long time patient of Dr. Pulsipher, I had new dental insurance and needed to have my teeth cleaned. The Dr.'s office called my insurance and then told me exactly the amount I would owe, after the cleaning. I then paid the bill when I checked out at the counter right after my visit. The next month I got another bill for $86.00 asking to pay more money! Ridiculous, they intentionally said they accepted the insurance to continue to get my business then they charged, me more money! They figured I would just have to pay. They said it was the fault of the insurance. BUT THEY CHECKED WITH THE INSURANCE, RIGHT? They deal with these companies all the time. THEY ARE DISHONEST. I called, emailed, got hung up on by the office staff, (by the way Crystal, the office manager is just plain rude), and I was told to come into into office and talk to doctor. BECAUSE, it was beneath the doctor to actually talk to me on the phone. Dr. Pulsipher's arrogance, is unbelievable. Then I go in to see him, and he said I just need to pay! Win one for horrible customer service! Do not go near this place unless you like to abused! Some said they were shocked at the bad reviews... I am sorry the truth hurts!!! BAD, BAD, BAD! read more

My family has been going to the dentist office for over two years. I always go to keep them company and I really enjoy the friendly staff. I decided to move forward with seeing the dentist for the first time in years. I know I know.... bad bad.... I am disgustingly scared of being the one in the dental chair. Today was amazing. I had a few hours work done, the entire time I was kept comfortable, nothing felt rushed, and everything that was being done and had to be completed later on in the future was not only thoroughly by the dentist himself, also by the hygienist. I left happy, very numb but not scared to come back. Thank you Springs Dental for the excellent care and compassion you showed me today while I was scared out of my wits to have dental work performed. See you all soon. read more

I guess you REALLY don't know how bad a dentist is until you have to leave and find a new dentist. It is funny that a dentist replies to your emails, until you send them an email requesting that your records be transferred to a new dentist. When the email didn't work, I called and requested that my records be copied, and I would pick them the next day. When I went there, I was given a single sheet of my last X-ray copy. When I asked about the rest of my medical file, I was told that they don't copy those records. Amazing that a medical provider would say that towards any patients records! I highly recommend that you find another dentist that believes in ethics and following the law. read more

Worst dentist I've ever experienced. Got upset when we asked for a tooth extraction vs. paying him 4K for a root canal. Will never go back there and would never recommend him. read more

not sure what's with all the negative reviews. I have been to my fair share of dentists, and this place is the only one i will return to. I love how they actually care about their patients and the dentists take the time to get to know you. They are one of the few who is actually affordable even with insurance! read more

Horrible experience!! Do not go to this office!! The dentist had to leave early so my appointment was cancelled without me knowing until I showed up for the appointment. I understand emergencies happen, but when I have to pay a babysitter to watch my kids so I can go to an appointment and the front office staff isn't at least apologetic for the inconvenience, I think that is rude and unprofessional. read more

I've been going to this dental office since high school and I'm so sad to be looking for a new dentist due to a switch in my insurance provider. For as long as I can remember, the entire staff has been so friendly to me and my family while also providing THEE BEST services. Going to the dentist can be so uncomfortable in general but going here they make it all the better! My goal is to eventually find my way back to this great dentistry:) read more

Went to Springs Dental after 2 years of not be to the dentist. Well of course I had a cavity but also needed a crown. Was able to get an appy for a crown the same week. Much to my surprise they have a machine there in the office that makes crowns while you wait. So in an hour or so I had a cavity filled and a crown fitted , made and implanted. Everybody in the office was friendly and Dr Dan walked me thru step by step in the process . Highly recommended . read more

After many years of my family using Dr. Pulsipher's practice, I contracted with him to provide 2 new crowns and 4 veneers (several thousand dollars worth of work) It was an ordeal from start to finish due to the initial impression or mold of my teeth being taken improperly. I had to have my temporaries replaced on numerous occasions, had endless painful injections of novocaine, only to find that none of the teeth he ordered fit. A process that should have taken 2 weeks at most took 7. When the work had finally been completed, I respectfully told him I thought a reduction of my bill was in order. He told me he would think about it and let me know by the end of the week. I never heard from him again. This is the ONLY charge I have ever disputed on my AMEX or any other credit card. In his response to AMEX re: the dispute, he said the work had been completed (true) but denied any improper work and said "at no time was the patient in pain," an outright lie. I consider this practice to be unprofessional and dishonest and would never recommend it to anyone. read more