My movers were outstanding and took better care of my items than I would have. They were able to accommodate a last minute move and knocked it out quickly. read more

Hard to decide where to begin. Long story short, they grossly underestimated the time needed to move us. Not sure if this was accidental though, as I now believe it to be part of their business plan. Bid low and charge high. They had to return for an unexpected second day. The movers that day were beyond reckless, damaging a large amount of our property. After 2 months they ended up providing a $200 credit after damaging more than $4k worth of items. Read the other reviews! They do this over and over! I have filed a complaint with the BBB, as their "miscalculations" and "refund process" actually seem to be a part of their business model. RUN AWAY! read more

Square Cow Movers - North Austin - Broken dresser - Movers Near Me - Cedar Park, Texas

Complete fuckups. I moved more shit than they did. They fucked up my fridge getting it out my old place and could t put it back together at my place. It's still fucked up. read more

We would not use Square Cow movers again. The 3 men showed up about an hour late. They took several breaks and didn't fill the truck up the first load. A couple of things arrived to the new place broken but it is understandable. While they were in our home, one of them was alone upstairs a noticeable amount of time. While we were unpacking we realized a bottle of very expensive perfume was missing. I notified the manager and filled out a claim form. That was a month and an half ago and I haven't heard back from anyone. read more

I recently used Square Cow to move furniture for me. During the move the crew broke a piece of glass that belonged to my curio cabinet. I received a quote of $238.00 to replace. Square Cow is paying us 5.40. I didn't expect full coverage but this is unacceptable. I will never use this company again. read more

Made a move using square cow movers. The sales rep was very nice and helpful. It was between this company and another a bit cheaper. I should have used the cheaper company. First off I give thumbs up to the reminders and on time the team was. I was clear to the company about the size of the home they would be moving and the amount of boxes they would we had. They said they would bring 3-6 movers with two trucks. That was great. When the movers arrived (on time) they were courteous. They took care when moving my things. That was the end of the positive. The 5 men that arrived were good when they worked. But they all took many many breaks together and clowned around too much, instead of taking a break separate and getting work done. This job with 5 men was to take at the most 5-6 hours and that would be the end of it. But it took them 12 hours. The cost doubled from my quote. I was fuming. They asked for a review and I let them know what happened. They contacted me immediately of course. I told they there was no way I'd recommend them. I was expecting some kind of compensation for the overpricing and laziness on the crew's part but nothing was offered. I did find a ripped cover from a piece of furniture which they offered to comp us for but that wasn't even worth my time! Do not use them! read more

I can't say enough good things about this company. We have used their services twice now and they have been fantastic both times. They showed up on time this morning with a large crew and two trucks and they got the move done within a couple of hours. We are having our floors redone so they moved our downstairs furniture to a storage facility, and I have scheduled them to come move our stuff back when the construction is finished. The workers are polite, friendly and professional, and so amazingly fast. They even moved our piano up the stairs which we have been wanting to get done. They are amazing!!! Also, the final bill came in well under the quote they gave us. Very satisfied, highly recommended Square Cow! read more

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As of 7/14/25 i still have not gotten my refund back, I have been working with Justin the operations manager since July 1st. We had made the agreement for the tip paid and the 30 min overage charge to be credited back to me. Back story: on June 27th, I had a move, the team was very slow from the move out address, my friend had to help them move things into the truck. When we got to the move out address the team broke my plates, Justin told me he would send me a claim form and i have not gotten that to this day. I had three movers, many times i caught them sitting down. I have cerebral palsy i had to hire someone to move my stuff because the team put my bed frame in the bed and my bathroom, I asked them to put my bookshelf on the wall i found it in the middle of the floor. Having a disability it was very hard to pay movers, and still having to pay someone to move what the movers did not move, and on today 7/14/25; i still have received the payment we discussed as a resolution to the concerns. read more

Overall the phone transaction went well. Two guys showed up and started to load the truck. One guy was on charge of disconnecting the washer and dryer, he never put the secure bolts in to stable the drum. He only did AFTER I told him to do so and was already loaded in the truck. He said they usually don't put them on because the owners of the machines can't seem to loosen them up. Overall I was pretty bummed with the moving experience. My apt was 711 sq.ft. and one bedroom on the second floor. Took them well over 3 hrs to move my things. read more

We did a cross state move with square cows at a fixed rate and paid over $3k for the move. Following the move, my husband contacted the company regarding a small case that was located in his nightstand (which was Saran wrapped closed during the move) but found unwrapped with the top drawer slightly ajar, containing $400 in cash that was missing. He emptied the entire dresser looking for it. When he contacted the company, they said they didn't hear anything on truck recordings about stealing and the terms in the contract specified not moving cash. we explained he had planned to grab it before the move but the guys had already wrapped it up to move so he didn't want to bother them. Square Cow stated we could file a police report and they would cooperate. we decided not to waste valuable police time over that amount. We would have expected though considering the amount we paid plus tip that we would have received much better customer service. There was also some items that got damaged and items where we asked them to put something in one place and they dropped it off somewhere else. Given everything, we would not use them again. read more

They want to settle out because it's a $4000 refrigerator. They make you take them to court to get your money. I went to BNI with the owners. They preached customer service. They do not represent it. Do NOT use this company. They aren't the same company your friends gave used in the past. It's all about the profits. Screw the customer. We only lost food once because the door didn't close properly. We are more vigilant in checking it now, but with the kids....it's been a walk since we were told the check request went in. I would love to get an update on that. read more

Square Cow Movers - North Austin - They dropped my refrigerator off the moving truck and won't replace it. - Movers Near Me - Cedar Park, Texas

I had to do two moves within a couple weeks of each other. I had to have my things moved to a storage unit in another city, three units were needed. The lead, Kendall Jackson, was careful to show me my garage tools and tool boxes and anything that couldn't be boxes were going on the truck. padding with care. I was so comfortable that my belongings were in good hands with Kendall and his crew. Everything was handled carefully I was so pleased. You could tell the crew had tremendous respect for their lead's and work ethic. I had rented three storage units, to the tune of $1,000/month to for everything. Kendall perused everything, thought a bit after looking at my belongings and said I wouldn't need the third unit, guaranteed. He made certain any items that couldn't be boxed were shown to me and pointed out in the storage units. Kendall was careful to place items so everything got into two units. Everything was carefully placed. These guys were amazing. I left feeling so confident I made a good choice. He toured me around the inside of the truck to make certain nothing was left behind. I don't have expensive belongings but many sentimental items and what I do have we worked hard for. Everything was intact, no damages. Side note: i locked my keys in my car. Kendal said not to worry, he'd handle it. He called the dealership while another crew member called my insurance company to arrange the same. They took care of the whole affair of getting a locksmith to come out. They reassured me that would not leave until they knew I was safely back in my car and on my way home. They could have left at 2pm but waited two hours until a locksmith came and opened my car. I was at ease when it was time to load uo to mive to my new residence my two to my new residence. These people were and courteous but movung7 too fast. One guy Kelly throwing up in my sink and yard. Heavy things were placed into fragile boxes and stacked so high I couldn't reach them. It seemed they wanted to finish fast and - the condition of a lot of my furniture confirmed it. There s damaged furniture and ALK my tools, bixes and equipment were missing. Items were found broken and in the nearby bushes. I want offered to tour the truck. I was left with unusable dining tables and boxes higher than I could reach - I'm only 5ft all. One employee insisted I call to help me final the work for a fee. . I was told I could only claim 60¢ a pound and may be asked for receipts! Who keeps all the receipts for these things! It's been two months and I haven't heard from the "claims department". I'll never use them again, recommend them and am considering small claims court. If I hadn't to move again (gosh I so hope not) , I going to spend the extra money the liberty to hire Bekins, Allied or some other national company that inventory everything. I'm being ignored now. I expected such. Frankly, I think the 5 star ratings and flurry of love for the company are bogus. I've talked to a couple of employees from the first move and they they've left because of these very things. Beware. Their prices are good but there's a little info thrown in quietly mention they can add extra fees for different things. A scam. I'll never get my things back My review isn't meant to be spiteful, just factual. read more

Clowns didn't try to contact me. I would definitely stay away from this business Goto bbb.org and look up the number of complaints and how the company does not do anything reasonable to pay for damages. They also make you sign a waiver when you want to file a claim, but you need to accept their 60 cents per pound damage claim amount. So they can do whatever you want to your house and things without recourse. Run away. read more

Square Cow Movers - North Austin - Scratched brand new wood floors. - Movers Near Me - Cedar Park, Texas

I would give them zero stars if I was able too. We had used square cow about 8 years ago and the experience was great. This last round was horrid. Aside from the damage, which they reimbursed us for, the movers stole two Louis Vuitton bags from me. Outside of the bags being expensive, I was heartbroken because my father had given those two me at really important stages of my life. They were each between 10-20 years old. My Dad passed away three years ago and now they're gone. I hope those jerks get a big load of bad karma dumped on them. Square Cow told us we had to call the cops and resolved themselves from all guilt. We will NEVER EVER use square cow again. read more

Requested service to help my grandparents move large furniture into a pod we bought. Our grandparents are unable to move such large items due to of course lacking strength, my parents and I are unable to move these items because we too are overworked and needed extra help. My mother lent our EXPENSIVE blankets to protect the furniture and other boxes, ONLY TO FIND that the people WE TRUSTED with OUR MONEY had stolen every single blanket we owned and lent to help out our family. Shame on you for taking advantage of my older family and taking away what little we have to lend to them and to help out. I hope this serves as a lesson to anyone who hires these people to keep your guard up and record everything. Good riddance. read more

Once I hit my wits end with this company and posted my first review with pictures, I finally started to get some help from Square Cow. Rebecca called me about my review and wanted to try and make things right. She offered to have Square Cow replace my most damaged piece (a bed) and I accepted her offer - and she asked if I'd update my Yelp review, so here I am. Rebecca was prompt in ordering the piece, easy to work with and sent me all info for receipt, tracking, delivery, etc. So at the end of the day, Square Cow did the right thing and sent me a new $747.16 bed. I do still feel that I didn't get a $11k service at the end of the day. I think they need to tighten up their processes and procedures if they want to compete in a white glove door to door moving market. I appreciate Rebecca's help by actually addressing my dissatisfaction and getting some sort of resolution. read more

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Worst moving experience I have ever had! I was in the hospital for an organ transplant, but my lease was ending and i had to move. I contacted Square Cow and they were GREAT on the phone. I explained that I needed my entire house packed up and moved on a precise day. They said that was no problem and they would take special care given the fact that I was hospitalized. 2 days before the scheduled move, they call my wife and tell her that they have a scheduling problem and they are coming THAT DAY. She explains that she isn't ready for them and they tell here that if they can't come that day, the deal is off. It is too late to schedule anyone else, so we have to let them come and start packing. They arrive, and right when one of the packers comes through our door he yells, "Aw F* C& no!" which did not give my wife much confidence. She called the company to talk to them about this and was told once again, if you don't like it, call someone else. They threw everything in boxes with no regard for safety or fragile items. Most of my tools were stolen. So many things were broken, we almost couldn't count them all. Their breakage sheet allows for three items. We were told we could not create our own claim sheet beyond what theirs allowed for. We ended up losing $18,000 worth of our stuff to theft and breakage and were told that's too bad. They did not put any boxes in the rooms they were labeled for. 80% just got stuck in the garage. My wife was left to move them into the house by herself. I cannot warn you enough DO NOT USE THIS COMPANY! They are terrible and they realize that they are in control if you absolutely have to move on a certain day. They completely took advantage of us and stole so many of our valuables. STAY AWAY!!! read more

Don't trust every review about this company. Worst moving experience with these guys. Broke my items, abandoned the job halfway. I had to call their managers to get the work finished. I had to force them to make good on their mistakes. read more

Super disappointed. This company came highly recommended by our neighbors. We arranged our schedule based on the email that was sent to us and that was also discussed on the phone. We were quoted a time of services between 2pm to 7pm. This is our moving day and we are left without movers because we receive a phone call advising us that the movers wanted to come now, early, at 11am. We are not available for the movers to come since we had arranged our schedule to be available in the afternoon. The Square Cow associate who contacted us claimed that we committed to a different time even though it is clearly stated in our email (see attachment). The man basically stated that he didn't believe us and blamed us for the time discrepancy. The proof is black and white here. Now we are scrambling to find a moving company to help us. I would suggest finding a more reliable company who will also be professional during conflicts that come up and that will make you feel valued and not try to put blame when the proof is clear. read more

Square Cow Movers - North Austin - Email confirmation from Square Cow Movers that states clearly that the arrival time is 2pm-7pm - Movers Near Me - Cedar Park, Texas

After a long day, I can gladly say, Square Cow redeemed themselves and made things right. Later in the evening, we received a phone call from the manager of the office down south to discuss what had happened and he had apologized for the miscommunication. He was able to reschedule our appointment for the next morning during lunch so we didn't need to worry about taking off work. The three guys ( Aaron, Danny, Les) were able to move my girlfriend out of her apartment faster then I could have ever imagined. They completely cleared out the place in less than an hour. The whole time, they were incredibly friendly and efficient. The new apartment was only about 5-10 mins away and next thing she noticed, they were done. The whole move took about 2 hours and was stress free. Thank you to the Square Cow team for fixing the mistake from the day before and keeping your customers happy. read more

Highest recommendations for SquareCow. Extremely careful, prepared and courteous movers. Not one item was broken after our move. It was worth every cent. After they were almost finished moving everything into our new apartment, we learned that the carpet needed a comprehensive carpet treatment. We asked SquareCow to move all the boxes ONCE AGAIN off the carpet and into non-carpeted areas. They did just as we asked, no problem, even though it took an hour longer to move than anticipated. Thank you for being a bright spot in our moving experience! read more

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Move was initially estimated to take 3-4 hours and at most 700 dollars and it ended up taking 5-6. Didn't seem like Covid procédures were setup or communicated properly. Even wearing gloves would of given at least some kind of indication of an attempt to have a procedure at all. It just seemed like the company didn't have any guidelines or communication in place. Some of the workers had physical symptoms that would make it difficult to wear a mask. In those cases the company should of been prepared to have different workers that would be able to have Covid procedures well executed. On top of this, instead of a 600 move I ended up with close to double that by the end. This is not what was expected and I even tried to anticipate the move by moving much of the items myself prior. We had previous moves with a similar amount of things using Einstein movers that would take them at most 3 hours and the bill never topped 600 dollars. Highly recommend Einstein's over this company. read more

If your belongings mean nothing to you, use these guys. If you don't care about having your most prized possessions destroyed, call em up. If you enjoy paying for insurance only to get completely jerked around, please be sure to say hi for me. An update as of today. 9/21 Apparently the owners of Square Cow are not interested in seeing reviews that are critical or negative. So now they've decided that because we've chosen to 'go public' they are going to drag their feet and ignore their responsibilities to do the right thing. This isn't the first time we've had problems with them. That's why we foolishly paid $200 for their insurance coverage so we wouldn't have to deal with their view of how things work. Probably should have hired someone else and assumed our first experience was their SOP. The attitude starts at the top with this company. They have NO concept of taking care of their customers. For a small business in a highly competitive industry the amount of bureaucracy they impose on customers is astonishing. Their lead on our move and a partner moved the item before anything else was touched then left in a hallway the entire time. And in spite of our pleadings, they managed to 'hit a wall'. They knew immediately the glass shattered. Yet they deferred from moving it into our new home until the very end....at the end saying I think we hit a wall so you may want to unwrap it and check. They deliberately held off because they knew we would be furious and they didn't want to deal with it until they left. The owner sees nothing wrong with that. He doesn't like being told he's got a problem. He doesn't want to do whatever it takes to resolve a problem especially if you complain about his company. Instead he likes to threaten the customer by saying he's just going to drag his feet since I'm being so difficult and unreasonable. So maybe one bad post on Yelp won't be a big deal to him. Maybe his performance is the same as everybody else in Austin that does what he does. Sounds like they like to scan any other posts you may have before they decide how to deal with you. But they don't think one voice matters. You have PLENTY of options here to take care of your stuff. You would be wise to shop around. read more

Instead of taking the glass off the base of a 400 pound table, which involves 4 screws, two of their team decided it would be easier to carry it by lifting from the ends. Needless to say, glass was shattered, and their insurance only pays you by the pound of the damaged item regardless of their negligence, costing me thousands of dollars. Would never use them again. read more

Words cannot express how disappointed I am with these movers. I went with them after several positive reviews. They were NOT the least expensive (by far), but my furniture is important to me and I figured it was worth the extra cost. To start with, the crew that loaded our furniture took HOURS longer than we were told. I understand that happens, so I let it go. However, when we left we found trash, cigarette butts, empty Gatorade bottles, and many other things thrown in our driveway. We had to clean up after them. Lovely. Somehow in the process of packing and moving, our TV stand and parts to my daughter's bunk bed were lost. This meant we had to buy a new stand and hire a company to come out and put the beds together, which was disappointing to say the least and resulted in my daughter sleeping on the couch for a few days until she had a bed. Awesome. The real fun started when our items were delivered to our new home after being in storage for 2 months. A 100 year old China cabinet? Broken! An antique bed? Yep, broken too. And, then they started unloading items that AREN'T EVEN OURS. We have 0 confidence that we got all of our stuff, because most likely some of it went somewhere else. We also have 0 confidence that this is the end of the broken items. We paid for the extra insurance, but some things are irreplaceable. Thank you Square Cow for an absolutely awful experience and ruining several priceless items. By the way, if you used Square Cow and have some things that aren't yours, let me know--and I'll do the same! :) read more

Square Cow Movers - North Austin - Broken antique bed. Don't even know where the other piece ended up. - Movers Near Me - Cedar Park, Texas

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They moved us yesterday, and we are very happy with their service. They showed up on time and got right to work. The movers were very respectful and went out of their way to be courteous and helpful. They worked quickly even though it was very hot. The heat index was 102 degrees. They were careful with our belongings, and I would use them again without hesitation. read more

DO NOT USE THIS COMPANY!!!! Forget the fact that caused over 1k in damages to my brand new home (chunks out of my door / frame, gashes and scratches out of my brand new hard wood floor, damages to my personal items (also not reassembled correctly), but what is worse is their excuse for customer service. Absolutely terrible. This was the THIRD time I have used them and the first two experiences were nowhere near this catastrophe. Their movers knew they had an issue with their dolly and they STILL chose to use it and it carved up my floors. No excuse for this negligence. I am beyond disappointed and their owner called me to "try and make it right" (and still made me pay for the move!!!!) and just clearly is not in touch with his customers / his business. Way to ruin our first home experience Square Cow. read more

I had this company move my items to my new address. In the process of moving my vanity, which is more than expensive might I add, one of the movers wasn't listening to the other directing him on how to lift it into the truck. It got damaged and immediately I was told about it and I filed a claim. I appreciate the honest that's the only reason why I gave two stars. It would be a 1 due to the fact that the staff in the claims department didn't do their due diligence in contacting the company I got the item from, mind you they had an email of the price of everything, and decided to have someone text me to repair, which is beyond repair, and send me a check that is not even half the amount of the item. I am extremely pissed off and disappointed in the lack of effort to make the situation right. I will be showing up to the office this coming Monday to make sure this gets taking care of myself. I've been very nice about the situation and just feel like if you break it you buy it or at least replace it . As well as I will be contacting someone to sue this place for this issue. read more

We had a really bad experience with the movers. They didn't want to carry our couch down three flights of stairs even though I had asked about this when I booked them. They tried to take it apart for over an hour and ended up breaking it then finally carried it down. They got lost on the way to our apartment costing us an additional 45 minutes in pay and lost in finding the house another additional 45 minutes in pay. Both addresses were on google maps. Almost all our furniture was banged up and dinged and a few spots on the door frames were dinged. I read such positive reviews Of the company but was very disappointed and over charged based on them getting lost. read more

The movers themself were very nice. They worked really fast (up until the piano)and nothing was broken. On the down side . The sales person never returned any of our calls, even though she said she would be available to us. If you are moving a piano these aren't the guys. We became really concerned when they had no idea how to take it apart. Then they had no idea how to put it back the way they took it apart. They sent a second crew to try and fix it, we thought it was fixed until my husband tried playing it that night. We will pay the extra money to have a professional fix it. It is to valuable to have them say they know what their doing , when they don't. A football of personal value went missing. The drivers insisted they put it in the garage. We spent two days looking for it in the garage. It was found as I was doing gardening in the middle of a bush in the yard. Never again! read more

This 5 star rating has nothing to do with the back office or logistics of this company. It has everything to do with the tireless efforts of a hard working crew who moved me from 6PM til 11PM. Yes, I wrote PM. Danny, Darryl, and Austin were awesome and if you have an opportunity to work with these guys, you won't be disappointed. They were respectful, polite, and never made mention of how tired they must have been with such a late move. But now for the disappointing part; I called over a week before my move and reserved Square Cow Moovers to move me from my home in Cedar Park to Georgetown. It's a partial move and was told to expect 5 hours with travel time. I was also told a window of 10AM to 8PM. BUYER BE WARE. This means they can come anytime between 10AM and 8PM to start your move. This was pretty glossed over (in my opinion) when scheduling and I thought nothing of it, until the move day. By 12:30PM, the day of the move, I called to see what the status would be as I needed to run a quick errand. I was told that I was going to be the very next move they would give me a call 30-40 minutes before they arrive to move me and that it was highly unusual for the moves to be really late...Ok not a problem...I'm thinking.... so go run a quick errand and get back to the house to wait. At 2:30PM I receive a call from whom I guess is the manager and he stated they have had a couple large moves, but rest assured I was the very next move. So I'm thinking okay, they will be here around 3:30 or 4PM and we'll be done around 9PM at the latest... But then 3:30 came with no phone call, so I called the office to find out what's going on. The representative I spoke with couldn't get ahold of the manager to find out what the "real" window was looking like. So, knowing I'm thoroughly upset, she offers a small discount for the move which I accept. I, then, decide I'm going to call around and see if there is anyone who may be available to move me this weekend, but alas it's busy and there isn't. I call at 4:55PM and get voicemail. Then again around 5:30PM and once again, no one has any information. So there I sat, really not wanting to move in the dark, but waiting and now wondering if the crew that comes to move me will even have the energy to do one more move. Thank God they did, but they weren't able to arrive before 6:15PM due to a prior move that took place right before. Discerning from the information I received from calling the main offices, it was clear that this crew had been working since around 8AM and had to be exhausted already. As stated above, they never complained once, said anything about the prior move, and gave me the same care they probably gave the prior client. My issue is with the logistics which squarely falls on the management of Square Cow. I'm sure my new neighbors didn't want to hear me moving in after 8PM. I'm sure the moving crew were exhausted, and I know my nerves were fried trying to figure out if this was really going to happen. Square Cow management needs to watch this to remain relevant in the future. Customers don't want to move at 9, 10, or 11PM at night. If the prior move was going to be a big one, maybe suck it up as a company, and don't offer the "First Truck In" move as they did. That would have caused me more trouble initially, but I wouldn't be a frustrated customer. read more

We hired Square Cow Movers to unload our household belongings from a cross country moving trailer. They sent out a three person crew as we agreed and the charges were all in-line with what we agreed to. The team was extremely professional and diligent in getting the project completed. There was zero damage to our goods or our home. I was very impressed with them and they represented the company very well. Will use them again for our moving needs. read more

I reached out to Sqaure Cow movers at the end of last week and they were able to fit me in and help me in a pinch. The guys they sent out were absolutely awesome! They were accommodating, every answer was yes sir or no sir and their willingness to help was refreshing. If I could give them six stars I would. The pricing is right where it needs to be in the service exceeded my expectations. I will definitely use them again and refer them to any of my friends. read more

My credit card information was stolen and used a few hours after my move. Suspects claiming to be movers (hotel employees recall of check-in) said that their boss was putting them up for the night. Hence, the reason why the credit card wasn't present. Two hotel rooms were booked conveniently close to Square Cow Movers HQ. Two more hotel bookings were attempted, but I got a call from the online hotel booking company who wanted to verify the hotel purchases. In total, close to $1,900 was initially put on my card on the same night of my move. When I took a look at my invoice a few days later, one or two of my signatures and initials were forged and that's how I believe my credit card information was kept on an Ipad screen to be captured later. Now lets talk about the move itself. The two movers arrived, checked out my belongings, stepped outside to talk, stepped back in, and informed me that they left their dollies at the last move and have to go back. They ended up being gone for 45 mins to an hour. While driving to my new place, I pulled in front of them while taking my exit from the freeway. A 7-11 is on the way. I noticed that they weren't behind me anymore and I ended up waiting 15 more minutes for them at my new place. The employee who assisted with the payment process was holding a 7-11 cup while doing so. While handling a roadie case of mine, one of the movers said, "Something special in there?". One of the drivers was not wearing a mask during the move and during our interaction. When it was time to pay, only one worker was present. He pulled out an Ipad and told me to fill out a form that was supposed to be filled out before loading the truck. He said he skipped it to save time. He told me to sign and initial a couple of places. He then went to a payment section where he took off 30 minutes for having to go back for the dollies. What about that other 30-45 minutes not accounted for? Honestly, I looked past this in the moment, because my bill was an hour cheaper than my quote. He asked for my payment and I handed him my credit card and a $60 tip. He told me the transaction was complete. I remember feeling odd in the moment, because I didn't do a final signature and/or he didn't mention anything about a receipt. Square Cow management pretended to care, but never actually did anything to help, quite the opposite. I detailed in an email how they could help out with this issue. I also asked for compensation, since I just moved into a new place and had my sense of security stripped from me and was in a bad place for a few days. I feared the drivers would come back. Their Austin manager reached out and explained in all this detail why they weren't going to compensate me, never once following through with the help that I requested from them. Didn't even offer to comp my move. They were siding with their employees and not the victim. At the start of my communication with Square Cow about this incident, an employee said that the drivers would be pulled from the schedule. Are the drivers back on the schedule now? For anyone's sake, I hope not. read more

Quoted $4000 to move two arcade games, pinball machine and an air hockey from Austin to Houston. This was an 8-hour job! A team of 2 guys could do the move... 1 pick up, 3 hour drive to Houston, 1 hour delivery, 3 hour drive back to Austin. 8 hours and $100 in gas. The hour pick up and delivery was generous as the arcade games are downstairs and have wheels on them. Called 3 Man Movers and got the job done for $1300. I had previously used Square Cow a few years ago and they did a good job. However, they have gotten crazy expensive. read more

Asked Square Cow to move two refrigerators, they dropped and destroyed one as well as damaging wood floors and several personal items. They also damaged the second refrigerator. We did not expect 100% of the items we paid them to move to be damaged or destroyed. Total damages exceeded $11,000. Square Cow did repair the floor and offered me $1,100.00 in settlement for the two refrigerators and personal items, as per their contract. Their standard insurance is based on the weight of the objects moved and not the value, be aware of this when agreeing to their contract terms. Everyone I have dealt with at Square Cow has been professional but their job is to move things without damaging them and using them has cost me over $10,000. Make sure you take out extra insurance. read more

Square Cow Movers - North Austin - Movers Near Me - Cedar Park, Texas

This company should not be in business. Within 20 minutes of delivering furniture, they smashed a sconce, gouged floors and destroyed a banister. Glass coffee tables were dropped and shattered. Wooden furniture was delivered with giant holes in them. The delivery men were incompetent. They do not know how to pack and ship furniture. They managers of Square Cow are dishonest and outright liars. It has been over 2 months since they destroyed most of the shipment. There has been no settlement and I am still sick to my stomach after what they did to our property. Do not even consider using Square Cow. They are the worst of the worst. read more

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I first used Square Cow a year ago based on yelp recommendations of 2 friends. Wednesday was my second time using Square Cow and it confirms that they are the best moving company I've ever used. They were efficient, professional and friendly from the first phone call, to the confirmation and culminating with the movers. Les, Danny & Ulisis did an amazing job and showed a lot of patience as I figured my new furniture layout. I will definitely use them again in the future. Cheers! read more

Absolutely the worst customer experience I have ever had, with any customer service center. I had a move scheduled for yesterday that I booked over a week and a half ago so ample time. I also found it really strange that they gave me a time window that was all day (10-8). I received an email on Friday saying that I was basically confirmed for yesterday. I sat around and waited for them ALL DAY, around 4pm I called and asked if they were coming and the lady at the receptionist said she would contact the Ops team and would get back to me.. Around 5 she didn't call back, so I called again. This time she gave me a 7 oclock time frame. 7:30 came around and still absolutely nothing. I called back and they were closed. At the end of the day I had family scramble and help me finish my move. This is absolutely embarrassing for a company to promise a service that is supposed to be help their customer be stress free on a day where alot is already going on. Learn how to communicate and stop wasting people's time. Disgusting I will never recommend your terrible company to anyone. read more

Waste of money. -Movers took almost an hour to drive the 13 minute trip to our house. The clock starts when they leave the home office. I had to fight to get money back on the extra 30 minutes ($200) they spent driving who knows where (McDonalds?). -Lots of damage to furniture and damage to my new house too. -Got called a J*ck*ass behind my back by one of the movers because he did not like how high I had stacked some boxes. Actually made me chuckle, but not very professional. -Placed a claim for over 4K in damages and received $200 because they pay 60 cents per pound no matter what the value of the damaged piece. -Crew was slow and took lots of phone breaks. They charge $400/hr and don't hustle. My advice: -Pack your possessions into bins/boxes and put them in a pod. -Send pod to your new home. -Sell your old furniture. -Take the money from selling old furniture along with money you would have paid movers (to move and destroy your old furniture) and use it to have new furniture delivered to your new house. This will cost a little more, but you will have all new stuff instead of spending 4K to be left with old/broken furniture. There is more, but you don't need to hear the drawn out details. Just know if you hire this company you might not be satisfied. You might even feel a bit taken advantage of. Good luck. read more