I needed someone to move a 72 lb laser printer from the back of my SUV into the office in my house. Soleil was able to do the job almost immediately and they let me suggest a reasonable price. They arrived promptly and kept me informed of exact time they would arrive. They were professional and pleasant to deal with, and I most certainly will call them again when the need arises. read more

NOT WORTH IT!! I rather pay for REAL professionals than save money hiring these guys! The owner YELLED at me and had me in literal tears, because he thought I was wrong about the voucher I bought and did not want to honor it, ON MOVING DAY, while his workers were already in my house. He said I could take my deposit back and he could take his workers back. He was EXTREMELY RUDE and difficult. He would not hear me and claimed that he never agreed to a voucher, despite me having the proof in writing. Then he said he wouldn't honor it cause Groupon was wrong, as if that was my fault?! His workers were so sympathetic. They could see how upset I was, and how this grown man was speaking to me. It took his employee talking him down and me sending screenshots of the fine print of the voucher for him to calm down and speak to me like a person. If I had the option at the time to not do business with this man, I wouldn't have, but seeing as it was moving day, and I had already given them hundreds of dollars, I had no choice. He apologized for his behavior and his men got the job done, but that was by far the WORST CUSTOMER EXPERIENCE I've ever had. It made a very stressful day 10xs more stressful. There was some damage done to my floor, wall, and furniture, but given how he handled the voucher incident, I don't expect to get any type of compensation for that. They own several businesses so watch out for the name! read more

These guys no good. Very unprofessional. Show up late, very disorganized. Overpriced. Rude employees and boss. Very disappointed.

I would love to leave a good review but it's unfortunate that's not possible. the movers were super nice and did well. but a few items were not secured properly and some high ticket items were damaged beyond repair. in the beginning, the head mover i was chatting with about it was super nice and owned up to it. I sent pics and arrival numbers ect. they sounded very willing to make it right. he would reply and tell me he was talking with his boss to come up with a solution. but then completely ghosted me. I was nothing but nice about everything , I know it was not done intentionally. he owned up to their mistake and now brighter he, nor his boss, Facebook page and even called their office and still nothing. I would not trust them again and I'm not one to usually post a review if they are bad. but they were expensive items. I just wanted some sort of comp. i was not even asking for full price of the worth of the items. very poor professional action in their behalf. read more

It's truly hard to move after almost 28 years! But Coster and his team really made it work! They are packing machines and I felt no judgement with so much stuff that accumulates over such a long time. I'm so glad they were available when I needed them! read more

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Horrible customer service. 2 hours late without any call. We called this company 5 times before we got a call back. When we finally got a call back, the movers said he would only give us 10% off. I told him that we wasted an entire day waiting for his movers and so he decided to give us 20% off. When I said sure but I'm still annoyed because we wasted the day, the mover said he can give us a free move. When I accepted the free move, he said he as being facetious and he will not be giving us a free move. When I told him he can't joke like that with customers he laughed and then said "We will be there in 15 minutes buddy!" Never use this moving company. After an hour after talking to the movers, we finally texted them and asked them where they were. The same person texted "they're on their way" finally we told them to forget it and went with someone else. I don't know if we talked to the owner or a manager but I've never dealt with such a unprofessional company in my life. read more

Hired them to do a move from Leander to downtown Austin. 2 bedrooms of furniture, 2 walk in closets of clothes, dining room table and 3 chairs, 2 flat screen tv's with stands and electronics and speakers. About 30 med boxes in garage, A few large boxes. The house was 1800 sf to give perspective. The 2 man team arrived promptly at 9:00 as planned. They were very nice guys. During the week I had moved everything into boxes and tape them to make moving quicker. The only things that were boxed was the two beds and of course the table and chairs three nightstands speakers and two bicycles . They began at 9:30 and I was estimating it would take two hours to load onto the truck. It actually took five hours. Part of that came from complete disassembly of the beds down to nuts and bolts been removed as well as the table being disassembled and everything wrapped in blankets. Even the Bose speakers were wrapped in blankets and Taped. The good part is that everything was sure to arrive undamaged the downside is when you're paying by the hour that is a long tedious and to some extent unnecessary precaution for many things. We were finally on the move to the apartment complex. Most of the items were going to the apartment some of the items were going on the same floor in a different part of the building to a storage room. The apartment was not on the first floor, and the length of the walk added to the time but they did have an elevator that was hardly used by anyone else. The move took a total of 10 hours which seemed a little long. I also paid extra $10 apiece for wardrobe boxes so our clothes would hang during the move. I found several did not incorporate the hanging mechanism and the clothing was piled in the boxes and in one case a stereo component put on top of the clothes which made me wonder why I paid extra for wardrobe boxes. The two movers were respectful and nice throughout the process. If I used them again I would probably get a firm quote or pay by the job.** I would be confident that fragile objects would make it intact. I think there is a happy medium to be found in properly preparing the items and efficiency. read more

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The owner Coster told us to take legal action against him even after we offered to settle for just half the amount. I am Melinas wife and I am a customer as well. This company moved my stuff and put my family in danger and I will say it again if you value your life and your things do not trust these guys! read more

A few months ago Soleil moved us from our home in Austin to El Paso. We agreed to use a 36' truck and were billed accordingly. When movers arrived to El Paso we discovered they had instead used a 29' foot truck and a small trailer. Thousands of dollars of our belongings were missing. This was doubly offensive as numerous items we instructed Soleil in our walkthrough to leave in Austin were included. in fact, ever single item we instructed Soleil to leave in Austin was moved to El Paso. This included shelving and fixtures attached to the Austin house that legally were not ours to move. Some items were discovered at our house in Austin, abandoned and unidentified by the movers. Many were not. Some items did not arrive in El Paso and were not found in Austin. They simply disappeared. One of the items missing at our move-in were the screws to reassemble our beds and our children's cribs. I called to ask Soleil to contact the movers to determine where they had put them. I spoke to a manager who promised to talk to the drivers and get back to me. I never received a phonecall back. Numerous items were seriously damaged. I have moved 10 times in the last 13 years, so I am familiar with normal wear and tear from moving. I expect scuffs and small scratches. The huge scrapes, gouges, and damage to our belongings, however, demonstrate a total lack of normal care with our belongings. After documenting all of this, I sent two emails to Soleil to give them an opportunity to do right and, at the bare minimum, explain where our missing belongings were. They did not make any response. At this point there is no reason to believe that Soleil did not engage in outright theft of our belongings in addition to their severe negligence. Their incompetence and absolute absence of customer service is appalling and the real price you will pay for their unprofessional service. read more

Very professional and affordable services. They were very careful handling heavy items (furniture, washing machine) and with the walls. Very satified. read more

I made a moving reservation with Coster on May 17 for June 23. I had to cancel my move and I gave over 29 days notice. Coster said he would refund my deposit since I gave so much advanced notice. It was a Friday when I called and he asked me to text him and remind him Monday, so I did. Then nothing. I have texted, called, and emailed repeatedly for my refund, and I have only gotten one response from him, the whole time, on June 14th he texted back and said "I am going to have to try to get it out to you shortly". And still nothing at all. I thought he was a good honorable guy. I guess I was wrong. read more

Soleil Moving - Movers Near Me - Austin, Texas

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We chose this company because they were a tad cheaper than their competitors and let me say, we didn't even get what we paid for. Boxes went missing, things were left in the house, items we had asked to be excluded from the move were packed up and included, and damage, damage, damage. Really, it all came down to laziness. In order to book with them we asked that they use a larger truck. When they arrived we saw they used a smaller truck and a trailer. Obviously, it was a tight squeeze, because everything has a scratch or gouge. They just didn't feel like disassembling the kids' cribs, so one came to us cracked and both were banged up. I've moved almost every year for the last 12 years and am familiar with wear and tear, but this was excessive. When my husband contacted Soleil to ask about missing boxes they never responded. Because of the random contents of the boxes (vintage video games and a pricey Dyson dustbuster, for example) I don't think they were stolen, just misplaced or neglected. I would absolutely not recommend this company to anyone! read more

What was quoted as a 2-4 hour job turned into over 9 hours, they were two hours late, did not come prepared with any tools or enough shrinkwrap to protect furniture, did not bring a big enough truck, damaged almost every piece of furniture and every appliance they touched, damaged the walls and floors of our new home, caused a major gas leak by incorrectly connecting the dryer, and over one month later, still has not honored their contract to pay for damages. I spoke with the owner Coster on multiple occasions, and he did not know how to file an insurance claim nor had any forms for me to complete. Spend your money elsewhere and make sure your furniture, home, and family is safe. I spoke to an attorney already. The next time I see Coster will be in court because it seems that is the only way he will honor his company's contract. read more

They moved me from a storeroom to an apartment and I found a box broken and left at the bottom of the stair case not even close to where they where moving my stuff so they left my boxes and furniture unattended and someone stole some plus they where so slow that it cost me double of what it should of. No one will return my calls or address how my boxes ending at the bottom of the stairs I still don't know how many I'm missing. They never even counted or took inventory of what they moved. Never use them there are a lot of good movers out there just not them read more

I found Coster and his crew on Craigslist and they gave me the best quote. Coster was very understanding with me when I couldn't give him an exact moving date because I was waiting to hear back from my potential apartment complex. Once I gave him a firm day, he and Rudy were able to move me the next day. They kept in touch with me super well, were so friendly, helpful, reliable, professional, and so affordable. They made my move painless and effortless, which I reaaaaally appreciate. These guys are the golden standard for moving for me, and I will definitely hire them again the next time I move. read more

Excellent service! Needed help moving last minute, they were helpful and accommodating. Chris and John showed up less than an hour later. They were so careful with our stuff, fast, and even helped assemble everything. Would highly recommend them and this company. read more

I am new to ATX and I needed my UHaul unloaded... I submitted my request online on some random site & the manager reached out the following morning with joy and excitement in his voice. With his enthusiasm I was very pleased to book them that upcoming Sunday. YES!, they work on Sunday. Unfortunately, traffic was crazy leaving out and I missed my time slot but the movers were very understanding and waited. When I arrived Chris & Daniel were ready. I had some pretty heavy furniture and the 2 of them moved things all by themselves. I really did love their attitudes and they made the moving experience fun and funny... Yes, we laughed and they told me about all the nice places to visit. I am one to check Yelp for all company ratings and I too read reviews... so it was very important that I leave this review and recommend them for your moving needs. read more

Reliable people, on time, and super nice. Will definitely use for all future moving ventures! Also, great pricing!

I recently moved a large storage container across the country and was quite stressed about how movers were going to unload the container down my very steep tree lined driveway. When I called , they suggested a box truck to load from the container into, then back down the driveway.. Three awesome guys showed up with the truck and quickly and professionally made several trips down with the truck, even figuring out how to get some very size able furniture into a complicated area.. Everyone from the scheduler, to the owner, to the movers were absolutely wonderful, and I would highly recommend them for any move you might have. Their prices were quite reasonable, and I never had any problem getting someone in the phone to answer questions. I would use them again in a heartbeat . read more

I called Soleil Moving the night before my son was moving from Austin because a company we had previously booked flaked on us. They were very accommodating and were able to come the next morning at 8:30. Fred and Pops were professional and fast. They packed our moving truck very efficiently and safely. Everything was in the exact spot in the truck once we completed our 2 day drive. I would highly recommend this company for your next move. read more

These guys really came through for me. A month ago, I moved from North Leander to South Austin, with several stops in between. I had originally hired Keep Austin Moving, but despite several communications with that company on showing up in the morning, "Keep Austin Moving" did not show up nor did the mover know he was supposed to show up. This same day....I called Soleil Moving. I spoke with Coster. I told him my issue with the other movers and he pulled a crew together, rented a large trailer to help me. Coster showed up with one of his movers and they started packing my storage unit, the other 2 guys showed up and they finished packing it up and went to my apartment. There was packing and unpacking and these guys were very respectful and without complaint just started working very hard. They worked until nearly 11 pm that same evening and got the job done. It was a lot of work and they were all so great. Coster, John, Taylor and Daniel. Thank you so much for the help. I will recommend you to everyone I know!!! read more

I have used Soliel Moving on several occasions and have found their work to be outstanding. My daughter was moving across the state and needed a mover and luckily I found Coster Saint Germain (the owner) and his company. We rented a pod for storing her large household goods and Coster's crew packed it for us. The remaining household items were stored at my home temporarily. When it came time for the final move, Coster's crew came and loaded the UHaul truck for us. I talked Coster into having his crew unload both the truck and pod at our final location in College Station. The entire move went very well---nothing broken and nothing scratched. In all, I was exposed to two different crews and both did an outstanding job! I found the character of each of the crew members to be very high---just like their owner, I am a realtor and I am exposed quite often to people moving their household goods. I have recommended Coster and his company and have been told by the people I referred to him that they also got excellent service. In summary---Outstanding service at a fair price!! Dan Zora read more

I must say I did a lot of research before I picked a moving company and really liked the reviews of this company. Little did I know it would be a total disappointment. To start, I've never left a bad review for anybody. Even with bad service. I was scheduled to move on June 3rd, but something came up with my lease so I asked Coster if my date can be changed to June 1st at the same time (7am). He said no problem, sounded very accommodating over the phone, so I carried on. On moving day, 7:30 came around so I called to see if everything was okay. Coster called me back apologizing. There was a mix up and they didn't change the date on their books. However, he said he could still get movers to come in two hours at the latest (9:45am). I get it. Mistakes happen. I make them often so I'm patient with people. The problem was that my mother was already on Greyhound bus heading to San Antonio to help me unpack. Her bus was scheduled to arrive at 12pm. I was in Austin. I told Coster this and he offered to pay for an Uber. My mom is very old fashioned and well...old. She would not get in an Uber or taxi by herself. So he agreed to deduct the cost of her bus fare ($45). It sounded fair, but that still didn't change the fact that she would be waiting. Long story short, they didn't arrive until 11:45am. Almost 5 hours later than the 7am pickup. He did bring more men to make the loading faster since mom was waiting, but by the time everything was done, it was 5pm and my mom was sitting at the bus station for 5 hours. His men were great. No complaints about them even though two boards were broken during the move. They were loose already so I get it. Things happen. What upset me was that Coster still owes me $45 and a receipt to use for my tax records. He called me after I emailed and acknowledged that he did owe me $45 and asked for my address to send a check and receipt. It's been two months and I've emailed him multiple times. He stopped answering my emails even after I told him I was ready to dispute the charge with my credit card company. I've never had to do that either, but it looks like I will have to do that today. Another thing: Be prepared to pay with CASH or you will be charged a percentage to use your credit card. He never told me this. I had 5 hours to go to the bank and take out cash while I waited for him and not once did he mention it. Again, his staff was great and they deserve whatever reward they get for a good review. His staff will get 4 stars, but overall it's still 1 star for me. Until this is settled, I would not recommend them. I'm still waiting for that receipt and refund. read more

Soleil Moving did a great job moving us! We moved from an apartment into a house and they were so careful with all my furniture loading and unloading it! Coster, Ralph and Chad were the ones that helped and they were amazing! I highly recommend them! read more

This company advertises on Craigslist, a rate of $75.oo per hour for residential moving services which includes two movers and a truck. When I emailed my information to the owner, Michael, (I have a one bedroom going to storage 4 blocks away) he responded with a quote of $1,600.00, as well as an incredibly weird email in response to my email declining his services due to the obvious change in prices...We ultimately went with Soleil Moving which is licensed and insured and gave us an estimate of under $400.00. The email from Maverick owner, Michael, is below verbatim (I take no credit for his typos): My declining email - Hi Michael: Thank you for taking the time to estimate a quote for us. Unfortunately, the estimate is nowhere close to the competitive prices you post on Craigslist. The moving.com calculator feature is helpful, but not in line with the Austin market. We will be going with another moving company. Owner's response - Your entitled to you to you opinion- but moving.com is updated to the Austin market (so you are wrong on that). What get's me at times is that people think because we are on craigslist that we are going to do moves for pennies (most our moves come through our referrals-Amber throws some ads up because it is another SMALL way to get more business). Look at the fake/garbage ads on craigslist-most are not real pics/they are not licensed or bonded/can not spell or write, so you get what you pay for out there (the inept get's us business).--I get calls every week from customers that hired movers that don't show up for jobs or start a job and the customer realizes they hired amateurs. In every business there has to be a more high end place to shop at so to speak (it's gets even higher then us-so I'm surprised at your email but then again I can tell that your not fully educated in the moving business). I can buy a dollar burger at Mcdonalds or go to Roaring Fork and buy a 20 dollar burger. We are the 20 dollar burger, it's not for every one. We stay busy and been busy since 1999 so I know I'm doing something right. When your dealing with 300,000-1 million dollar homes in the Austin market with $30,000-$100,000 of personal belongings our prices are with high standards to get the belongings from home A to home B without DAMAGE. Hopefully your movers do you right. Have a good Sunday, looks to be another nice day..... read more

Fantastic service.. getting the bid and putting in the order with Coster was a breeze. Jon and Willie were awesome to work with on moving day.. on time, efficient, and just generally good guys to work with. Awesome from start to finish!! read more

I saw an AD on craigslist for moving. I talked with Michael and he said he would send me a quote I thought all was cool at that time. Later Michael sent me an email falsely accusing me a things I said I had no idea what he was talking about. I arranged with a professional mover and asked Michael not to contact me anymore after Michaels False allegations. Michael continued to send me harassing emails, this was so bad I had to file a complaint against Michael and Maverick Moving with the TX Attorney General along with Craigslist. DO NOT have Maverick Moving move you they are not legite. There are other moving companies that are fair, also would like to note that Maverick Moving does NOT have an website or company address only an AD on Craigslist advertising false info. read more

Great experience! The two man team, Coster and Thomas, were great on our move day. We had a trailer at the ABF terminal that needed to be emptied immediately. Coster accommodated us and was able to fit us in the FOLLOWING morning. The two unloaded the trailer quickly, in about 30 minutes. They then moved us into our storage unit that was on the 3rd floor. The move was completed in 2.25 hours which included the driving time, waiting for the very slow freight elevator at our storage facility and our extremely heavy boxes and furniture. Their rate was low but the service was superb. We expect 2 more moves in the following year and will definitely but requesting their services again. Highly recommended! read more

Awesome experience. Very accommodating. My ABF trailer was delayed a few hours and Soleil Moving was able to reschedule with no issues. The two men were professional, showed on time, and worked very hard. They moved over 7,000 pounds of property into a second floor apartment without any issues!! The price was much lower than all other companies quoted in Austin! And much more flexible. After my 9th move in areas all around the world, these guys were by far the most efficient, skilled, and priced movers I have ever hired. read more

I rehired Coster and Soleil after a positive experience the first time moving from Mass to Fl, had previously written a very positive review for them, we moved back to Massachusetts two weeks ago and unfortunately I can no longer recommend them. We paid $8500 for the move each time as we were on a very tight time schedule because of our jobs and needed the move done quickly. We had agreed to pack all of our fragile dishes in order to save money. Nothing that my husband and I packed was broken on arrival. Oh note, Coster was annoyed that we have not packed our pots and pans, although I had in fact packed all of the fragile lids, and it was not our agreement that we pack non fragile items. Coster people hired off of craigslist on both ends of the move who clearly did not have experience with moving. VERY sub par job packing, (large glass photographs and art literally put in boxes without a single piece of paper or anything soft around them) many things were broken. 8 hours late on arrival. Very poor communication and real lack of honesty on Coster's part. Asked us multiple times to pay for the job in cash. After we gave $1500 in cash tried to make us pay an additional 3% fee for using a credit card. Coster accidentally took my car key with him when he left, it took a 3 day ordeal to get it back from him. Came away from the experience with an extremely bitter taste in our mouths and feeling that Coster is not an honest person, to put it nicely. Would not recommend them. read more