So good. Food was very fresh Big portion of shrimp. The spicy fries were not spicy but stated so good We will be back someday. Worth the money read more

Walked in for a side of whole belly clams. Service was ok but they took a while and came out dark and overcooked. Not a good experience this visit. read more

SS Lobster Ltd - Seafood Near Me - Fitchburg, Massachusetts

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Stopped in for some Lobsta rolls while driving through Mass. there was a line at the counter when we arrived. Stood in line, made the order and grabbed a table. Hubby grabbed a cup of chowdaaa and I wish I did too. I snuck in a few bites and thought It was delicious. Took a little for the rolls to come out since it was a holiday weekend but they were worth the wait. read more

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Had to give 2 stars, reason, the place does not serve the same service any more tried it many many times but the food is going down, either xtreamly salty or burned. We love the place but it does lack consistency. read more

I've been coming here since I was a kid! I no longer live in the area, but always make a visit here when I get back. The food never disappoints! I had a lobster roll this visit. I have a gluten allergy so no bun, but, man, did that hit the spot! The others in my party had the haddock sandwich and clam with belly roll. Everybody clean their plates and left with a smile! read more

SS Lobster Ltd - Lobster roll no bun - Seafood Near Me - Fitchburg, Massachusetts

No frills place - staff was friendly but not overly so. Quality lobster roll with very little dressing - roll could've been toasted and more sturdy but still good. Fries were excellent. Solid 4 stars read more

SS Lobster Ltd - 4oz lobster roll - Seafood Near Me - Fitchburg, Massachusetts

Quick and easy and very good quality. Parking situation is a bit weird. But food and service were great. read more

SS Lobster Ltd - Seafood Near Me - Fitchburg, Massachusetts

Came in for a quick purchase of clams and clam juice in cans. Great deal. No one was there to check me out for a few min. Then some guy comes out to stock the freezer and was rude from the beginning.... never said excuse me nothing. After another minute waiting, I said to this guy excuse me do you work here assuming he did. This guy didn't even acknowledge me so I said again. Excuse me. Where can I pay for these items? Again, rudely said it any of the guys can take you. I look around and there's no one? So I said business must be good. At this point, he tells me if I don't like it go somewhere else. Well, let me tell you something if I wasn't pressed for time things would've been much different. Thanks to the ladies in line keeping me cool. This guy should never be on the floor interacting with customers if he is so easily triggered. read more

Our family order the twin steamed lobsters, fried haddock plate, and fried whole belly clams. The clams were super clean and sweet. The fried fish was crispy on the outside and tender on the inside. The lobsters cooked to perfection. We went on a busy Friday night but placed our orders and had a seat pretty quickly. The surprise for us was the three bean salad. An interesting side dish in addition to the typical fries and coleslaw. It was fresh and filled with herbs. Wonderful! My only suggestion would be some signage to let folks know they need to order at the window before being seated. read more

HORRIBLE HORRIBLE HORRIBLE!!! I've supported this place for years and spent well over $20,000 here because I always believed in supporting local businesses. I never thought I'd have to write a review like this, but I feel responsible to share what happened so others can stay safe and aware. Recently, I ordered 10 lobsters -- six that I ate there, and four extra that I bought from the market to take home. While eating, I noticed immediately that the lobster tasted off. It was watery, the texture felt wrong, and the flavor wasn't what it usually is. I even mentioned that to them. Not long after, I became extremely sick -- sick enough to end up in the ER. I didn't go in person, but I called the restaurant to let them know what happened. Not to argue, not to demand anything... just to inform them. As someone who has supported this business consistently, I expected at least a little concern. Instead, I was put on hold, picked up, and told they didn't have time for me. And even worse -- I could hear someone in the background say: "Oh, it's that girl... yeah, don't talk to her. Ignore her."... I ONLY CALLED X2 (CALLED BACK BECAUSE THEY TOLD ME TO FIND THE DATE THEN CALL BACK).. I had just spoken to the guy 15 minutes prior to call back and get told he was never there.... I never got to speak to him again) ... DEREK IS HIS NAME. Honestly hearing that broke my heart. After years of loyalty, thousands spent, and supporting them consistently, that's how they spoke about me. No care, no respect, no acknowledgment that I had gotten seriously sick AND ALMOST DIED!!!! I'm sharing this because customer safety matters, and so does how customers are treated when something goes wrong. I hope this encourages the business to take food safety and customer care much more seriously, because nobody should have to go through what I did NOBODY EVER! SHOULD HAVE TO ALMOST LOSE THEIR LIFE OVER FOOD! AND HAVE THE RESTAURANT YOU'VE SUPPORTED HANG UP ON YOU AND NOT CARE FOR YOUR LIFE... read more

Look forward to coming here every year as I grew up in Fitchburg and now live in Oregon. I have to say the cashier was extremely rude and inattentive. While trying to place my order, she was looking around not making eye contact and then had to make me repeat my order two or three times. They have a sign on the counter that says the beer special was $2.50 when my husband ordered the beer while we were waiting for our order, they told him it was a dollar more even when he pointed at the sign on the counter showing $2.50 he told my husband that he was just going off the price on the cash register. I just spent $150 on food for shitty attitudes!!! I had the choice to come here at Kimball Farms. I chose here next time it will be Kimball Farms. Do better.!!!!!! read more

I enjoyed talking to the gentleman about steaming ckams, and corn meal. I've been doing this since I was 15. Im 65. Cornmeal if used in moderation, is very good. It fills the sacks with corn meal, and gets rid of a lot of the sand. read more

Great fresh seafood, great friendly servers. Seafood market is the best around . I would recommend it to all

The food was absolutely delicious and satisfyingly filling; the restaurant was surprisingly filling and the service was excellent fantastic people, definitely worth recommend :)) and there's a lighthouse outside read more

Terrible experience. Person at counter was more worried about socializing that they didn't ring up or make part of my order and then gave me the wrong item for something else I ordered. read more

I tried their fried fish and was pleasantly surprised. The fried haddock plate was delicious; a decent portion of fish with a perfect amount of batter. The batter had great flavor and adhered well to the fish. It was maybe a tad on the greasy side but nothing crazy. The fried scallops were a little disappointing. They were still delicious/cooked well, but a lot still had the muscles attached and a few were sandy. I'm not sure if this was a one-off, but was surprising considering how great the haddock was. The fries were average/good. I wasn't a fan of the coleslaw (I thought it tasted like vanilla?) but that might just be my personal taste. It was freshly made and perfect consistency. The service was not friendly which doesn't bother me. If the scallops were prepared properly, I would easily give them a five. read more

Wow! I was so impressed with this place that I went nearly every day while I was in town! It's a bit of a hole-in-the-wall, but clean and comfortable- and the Lobster is incredible! You order at the window, find a table, and then they bring it to you, with a smile! While you wait, you can enjoy the cacophony of the kitchen staff working their butts off! They are loud, but you can tell they really enjoy what they do- making people happy making great food! I had lobster every time, I also had the clam chowder, which is delish. They serve beer as well as soft drinks. You can also call in your order and if your timing is good, it will be ready when you arrive. Yes, this place is busy because it's so good! read more

SS Lobster Ltd - Twin Lobsters... - Seafood Near Me - Fitchburg, Massachusetts

Amazing Cajun swordfish and three bean salad ! This place is never a miss and it's always fresh and delicious . I planned on eating only half of the swordfish, but when something's good I can't control myself lol read more

SS Lobster Ltd - Seafood Near Me - Fitchburg, Massachusetts

$150 for four 8oz lobster rolls and French fries. Gross mark up, who do you think you are an elevator company?!

I have been trying this place out over the years, I usually just drive by due to the terrible parking, dangerous off road parking, lack of parking spots, and lack of signs, etc., over flow parking, theybused to have a line out the door, now you can walk right in get greeted,or looked at by some miserable red hair guy, so that's the initial experience just to get inside the place, then walk down the show case... , then you might get mumbled to can I help you if you are lucky, forget all cordials, so I ordered some haddock filets against my instincts of how this bait fish look. I took it home and tried to rinse and salt it, it still stunk, then I tried to cook for the dogs but it was too stinky, stunk up the kitchen garage you name it, then the collosall shrimp I bought had a bad one and the others were on the way out. threw away after cleaning and cooking. so if anyone says they have fresh seafood, I have never seen it, I did contact them and tried to phone in about but no reply. go to a real fishmonger or just buy from a supermarket, this place is the worst I have seen and experienced in New England, my rating is based on me being an avid scuba diver, angler,chef, etc. read more

Soooooo good! I bought a ton of clams for a clam bake. I swear there wasn't a grain of sand. Turned into a great family activity and meal. The price was incredibly reasonable as well! read more

SS Lobster Ltd - a table set for a seafood dinner - Seafood Near Me - Fitchburg, Massachusetts

Beware of the stuffed haddock dinner 19.00 Tiny piece of haddock like barley found Any Loaded with imitation crab meat yuck ! Been going there for years went about 3 months ago awesome baked fish But this dinner to day was horrible for $19.. Get fried fish at least you can see it and they won't hide it with globs of imitation flaps of crabmeat... Order with caution! read more

No trip to Massachusetts is complete without some seafood. SS Lobster offers fresh seafood that can't be beat. Hoping my work brings be back to the area to try more. read more

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Our go-to place any time we have a fresh seafood craving. Reasonable prices and best selection around for any type of seafood. Staff is always attentive and very knowledgeable. read more

Fun Fact...You order at the window as soon as you come in the door. The menu is right there for viewing or they have a menu QR Code outside the front door. I ordered the Captain's Platter with the Jumbo Shrimp. Absolutely worth it. The food was phenomenal and just all around good. Totally worth eating here. read more

SS Lobster Ltd - View from seating area to front order window. - Seafood Near Me - Fitchburg, Massachusetts

Food - good. Best cole slaw! Except, why all the fried fish looked overcooked escapes me...very dark fish. Clams and scallops were not as dark (old oil?). Service - oh boy. Where do I begin? First of all, it was post lunch so wasn't a lot of people. Customers jaded to ask for their tables to be wiped down. Staff member came out of kitchen with a wet cloth and wiped down a table...then several others - no spray cleaner, no bucket of cleaning wash...same cloth wiping down multiple tables without a rinse. Ick. And as for the spilled tartar sauce / liquids by the trash container, every one of the staff walked past it. Perhaps it would clean itself? Staff - pretty much more interested in chatting with themselves than actually serving their customers first. Outside seating area is a nice option but only of you are able-bodies. The poor woman with a walker struggled badly to get into it. And don't even think about a wheelchair. I have been coming to this place for over 30 years and was a favorite lunch spot when I worked nearby. Not sure I'll ever come back. read more

An amazing selection of typical New England seafood! Lobster, clams, scallops and much more. Fried, baked, steamed and broiled. If you're craving fresh seafood this is the place. Especially if you can't get up to Maine yet. You order at the counter when you walk in and they have 7 or 8 booths and several tables for dining in. I didn't see any outdoor tables so they do pack orders to go regularly. The prices are very reasonable. I'll take pictures next time. Also, if there is a line it can take a while to get the meal. But worth the wait. read more

One of the best seafood restaurants east side of the Mississippi River. Their seafood is tender and sweet. I love the fried clams as well as the sea scallops. read more

Excellent fried whole-belly clams and fried onion rings! No reason to wait until beach season to get fried clams in Essex anymore!

I visit every time I am back in the burg. Very consistent. Always excellent food. Never had a bad experience.

Can't get any fresher or tasty seafood than SS! Also, their crab cakes are to die for! Tucked away in Fitchburg but worth the drive from where we live. You can get fresh or cooked. Haven't had any issues with their delicious seafood. Have had Haddock Plate, Lobster Roll,Fish Sandwich, Fish and Chips.... All great!! read more

I have not been I. This restaurant since they remodeled it. I have to say I was pleasantly surprised with the new look. It's clean , well lit ,and the new menu items were really good too. I usually order the same thing every time I go .today. I tried their shrimp Po boy sandwich which was delicious rehanks Derek for the great service at the counter! read more

SS Lobster Ltd - Shrimp po boy without the bread - Seafood Near Me - Fitchburg, Massachusetts

I live less than a mile and a half from this place and it's a good thing! Every time I go here the seafood is awesome! The prices aren't bad but the service can be pretty slow sometimes! read more

Yum yum yum. Great chowda and my first lobster salad roll. Fabulous! Went there with about 8 others from the area and they raved about the food here. Did not disappoint! read more

Steamers dead and crushed! Shame on you, SS Lobster! My family has been traveling an hour each way for decades because we love eating in and buying fresh to take home but this experience has left a really bad taste in our mouths! On the afternoon of February 28th, 2020 we stopped for lunch after picking up a family member from Logan. We enjoyed another nice dinner and before leaving, my mom decided that she would get a half bushel of steamers to share with the rest of the family to celebrate my brothers birthday. After driving our hour long drive home, we decided to move the steamers to a cooler for the night. We were shocked when we opened the crate they were in. A significant percentage of the clams were crushed badly and dead! 10% as a matter of fact. 1 out of every 10 clams were useless. The person who served us took what seemed like 10 minutes to acquire the box from the back. We even joked with other customers, claiming that they were actually digging the clams as we waited. I say this because there must have been some kind of discussion between the staff as to whether the clams were salable or not. I am complaining on behalf of my 80 year old mom who was taken advantage of. When placing her order, the first words out of my mom's mouth was to ask how the clams were looking. Nothing was said to reflect this horrible condition and that's why we all feel she was ripped off by deception. After inspecting and photographing the clams, my mom called SS lobster but no one answered so she left a message explaining the situation. No one called back to address the problem we had, therefore I decided to share this lousy experience here. VERY DISSATISFIED AND DISAPPOINTED! read more

SS Lobster Ltd - Steamers dead and crushed! Shame on you, SS Lobster! - Seafood Near Me - Fitchburg, Massachusetts

Love/hate Just remember very small kitchen but large seating area it took over an hour to receive food. And there were five of us so we had a pretty large order. They gave us our drinks which thankfully they did cause it gave the kids something to do with the time we had. When we finally got our meals kids were thirstmost some was warm But what was not had to be sent back to the kitchen to be returned cold again. They did try and ended up giving my money back on the items that were cold. If you like fried food and willing to wait this is the place to go otherwise move on . read more

The blonde women there was super kind and the crab was absolutely delicious and the prices are fair with the food! I totally recommend going here if you haven't tried it out yet the food is awesome the service is great. 5 stars deserved. read more

My family LOVES this place. It's nothing fancy, you order at a counter and seat yourself. We usually order fried haddock plates or clam chowder. The other night I ventured out and tried the maple mustard artic char. FANTASTIC. Instead of fries I had it served over rice. It was truly phenomenal. The people working here are always very friendly. Bonus for the cooks out there is that they have a fish market also. Most of the time the fish market prices are WELL below what they are at the grocery store. I ordered little neck clams here for a party I was having. They were very fresh and barely and sand in them. If you're looking for a fancy date night, this obviously isn't the place to go. It's more for a causal outing. And be prepared to WAIT. Sometimes in the summer the line is wrapped around the building. And every Friday during lent. read more

A hidden gem for super fresh seafood in both restaurant and the attached market. Definitely not a fancy restaurant but you won't leave hungry or disappointed. Best deal on lobster roll with fries in New England and the lobster is super fresh! Fried clams are freshly made and big. Chowder is delicious here. read more

Derek the manager is great and understands customer service. I had originally been unhappy due to quality but he made it right! read more

SS Lobster Ltd - Seafood Near Me - Fitchburg, Massachusetts

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