Activities leave a lot to be desired at Bella Vista. There is a sign up book for about 30 clubs…read more The residents have expressed interest in some of these clubs. However even tho we signed up in Feb many clubs have no meeting dates or time. What about the scooter safety information we signed requesting in Feb?? Nothing, no follow up, no information. Travel club Same. There are multiple others. Some activities on the calendar are a mystery. What is a knowledge nest education class?? At least offer a brief explanation of what a knowledge nest education class offers. Activities offered darts in the bistro. The darts had no points. Magnets on them were weak. They fell off the target. We are not children. Please don't offer us sports, games for a child. Someone needs to review activity interest as evidenced by sign up and participation. It looks like there is plenty to do but that is misleading.

I've lived at Bella Vista for a year now and I have nothing but good to say about it…read more Very caring and friendly staff. The staff is always receptive and helpful. It is very clean and orderly here. A lot of benefits come with living here and I'm almost always finding new fun things to do here! Welcome All!

Suncrest Healthcare gets 5 stars from myself and my family. I am a Nurse, and I have to say that…read moreSuncrest is an older building and sometimes that gives one the impression that it is not a good place to have you, or your loved one receive care. I Beg to differ. Things are not always what they seem. The place is inviting, the atmosphere is calm, and people seem like they really enjoy what they do. I was skeptical of what I was seeing. My sister required skilled nursing services several times in the last few years and her experiences with other facilities in the Valley were not pleasant. She was sent to facilities in West Phoenix, Scottsdale and South Phoenix that did not provide the attentive care that she received at Suncrest Healthcare Center. I know this because I received many calls from her with concerns about her care in other places. When she was at Suncrest Health Care Center she received Iv antibiotic therapy in addition to Physical therapy. The staff at Suncrest Healthcare Center were attentive and engaging. They are very knowledgeable and professional. They showed that they genuinely care about their Residents. The Residents and the staff really care about each other. They are like one big family. This is unusual in these days and time. Every day may be different but the care that my sister received was consistent. My sister, I, and my family were pleased with the care that she received at Suncrest. I want to give a shout out to all the Staff members at Suncrest Healthcare Center you made a difference for her, and I saw you make a difference for other Residents, you are appreciated! My Sister is back to her baseline. If she or any of my family members need your services hopefully you have availability! Thank you, thank you, thank you! Tenaj Dancer

Everything needs help there. My best friend isn't being cared for properly. The place is filthy…read moredirty. She doesn't get the care she needs. ZERO stars

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

My Uncle was in Rehab at Friendship Village after surgery. Amazing staff, kept us informed all the…read moreway along. Very professional, caring and attentive. Unfortunately he passed ate first part of June 2023. I cannot say enough good about the staff and facility. Very pleased with their service

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

My mother-in-law has been living here since Oct. 2019. I couldn't think of a better place for her…read moreto be. The employees are wonderful. Friendly and kind. There are all kinds of activities each day. The maintenance and housekeeping are excellent. The food is great. I just can't say enough about this place.

Before deciding on Mountain Park Senior Living have your elderly loved one try to move, sit on and…read morenavigate the main dining room chairs.

The Staff here are compassionate, attentive and truly dedicated to providing a safe and supportive…read moreenvironment. the facility is clean, well maintained and gives families a peace of mind knowing their loved ones are in good hands. highly recommended.

These people care! House is always clean and organized. The staff is very friendly and always…read moretaking extra care of their residents.

I was admitted to Desert Cove Skilled Nursing Facility on Feb 2, at approximately 9pm, and remained…read moreinpatient until Feb 20th. When I arrived from Chandler Regional Hospital, the head nurse informed my husband and I that he didn't have any information regarding my meds which I was due for w/in an hour. I was on significant pain meds as well as time sensitive meds, yet I went 36hrs before all of my meds were administered, and only because I called the hospital and convinced one of the nurses there to help. I spent my first 36hrs at the facility in excruciating pain. In the first 2 wks I was in the facility, I was unable to attend physical therapy at least half of the time because the staff failed to administer my meds on time throwing me back into unmanageable pain. I had gone into this facility because I was not capable of caring for myself at home, & I believed my husband & kids would be able to work and not worry about me. Unfortunately, that was anything but true. My daughter had to leave work in Casa Grande 3 times to get nurses to listen to me, my husband had to leave work early nearly every day to sit with me & make sure my meds were given on time, and my son stayed late into the evening to make sure I was being taken care of. I was a patient due to a diagnosis that causes extreme pain when touched, I had to repeatedly remind nurses and even hung signs to alert them to my needs, yet several nurses still literally argued with me about my needs. (even when ordered by a dr). My stay didn't relieve any stress on myself or my family, it only caused more. You would think this alone would be enough, but this stay had even more... I wasn't given a menu to chose my meals until the 2nd week, didn't even know there where menu options until my husband asked. (after having to bring me my meals). The meals that I would eat were good, but usually cold. My 1st wk there I was diagnosed w/ shingles, so I was quarantined to my room, I had to bathe in the sink. Even w/ limited mobility. My 2nd wk I was offered a shower after 9pm, and wasn't able to shower until my 3rd week when I mentioned to my physical therapist that I hadn't showered since I arrived. During my entire stay, my sheets were NEVER changed despite multiple requests. You would think this would be enough, but then comes the Doctor. Dr Kane. If you are thinking you will see a Dr that listens to you, answers your questions, has an ounce of compassion, think again! He answers questions with "Oh we will take care of that", "You don't need to worry about that", spend MAYBE 5 min in the room with you, then send you a bill for 30 min visits at $250+ for each time he walks into your room! When it was time to be discharged, I required enough meds until I could see my own Dr. 5 days later. One of my meds was prescribed at 1.5 tablets every 4hrs. Dr. Kane called in a prescription for 15 tablets, enough for about a day and a half. This way, they could keep me an extra 4 days. When I first brought it up to Dr Kane, he said I would figure it out, when I said something in front of the case worker, suddenly he realized his error and laughed it off. Even after I got home, the horror of the Nursing Facility wasn't over. I suddenly had several sores show up on my abdomen. A visit to my PCP and I was diagnosed with cellulitis from insulin injection sites administered by nurses at Desert Cove. All in all, except for the CNA's, and maybe 3 of the nurses who cared for me in almost 4 weeks, my stay at this facility was like all of the horror stories you hear about nursing facilities. I know I spent the 1st 36 hours of my stay screaming and crying in pain, and many nights listening to others do the same. The only positive about this place is their PT/OT providers, they seemed to be the only ones to care about their patients. PROCEED WITH CAUTION!

My dad stayed here 2x's this year and I'm just not happy with this place. Some of the nurses and…read moreother staff members just don't give a crap about patient care. Especially the skinny white lady nurse with dirty blond perm hair. She was rude. The only 2 girls that were willing to help and didn't ignore me were Makayla and Dominique. They were kind and very helpful.. My dad was there for 7days. He is non verbal, can't walk and has dementia . When I would press the button for help in his room it would take them up to 1 1/2hr to come. I also had spoke to 2 of the long term stay patients and they said they hated there. Don't let the fake google reviews fool you. Those can be altered. The 2 stars are for Makayla and Dominique. But I really wish that nursing home employees would care more about their patients .