I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Thank whatever deity you worship for Downtown Autobody! A few weeks ago I had a deer vs. car…read moreincident which damaged the front and passenger area on my beloved Lyriq. Downtown did an AMAZING job, making my baby brand new again. It took a few weeks due to parts availability but the kept me informed throughout and dealt with my insurance to make sure all necessary repairs were covered. I hope my car is never damaged again but if it is, Downtown Autobody is the only place I would ever take it to be repaired.

I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered…read moredriving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours.

My husband, for the first time ever, backed up and scraped a pole. This is our second time bringing…read moreour Volvo to John's, the results were consistent and good. He added a little bonus by buffing our headlights for the winter season, which I didn't know could be done. Also, we had the older style Volvo symbol on our SUV hatchback door, and I asked if he could order us the newer style where the letters are spaced further apart. He very nicely did that, and it looks really cool. I've been wanting to do that for a while. In the end, we got our cute little gift as a thank you and our car was well taken care of

Ian is a professional in all sense of the word. Him and his crew did a stellar job installing PPF,…read morewindow tint, paint correcting and detailing my new (to me) whip and would not hesitate bringing any of my vehicles and motorcycles to him. The work was completed in a timely manner with strong communication throughout the entire process.

Brought my 2021 Mustang Mach 1 in for a full paint correction and detail, and honestly, the car…read morelooks incredible. The finish is absolutely beautiful. The owner is a true professional who takes a ton of pride in his craft--he's all about perfection and made it clear he stands by his work. It's hard to find shops that actually care about customer satisfaction after you roll out the door, so I definitely appreciate his attitude. If you want your car handled by someone who cares about doing a good job and backs up their work, this is a solid place to go.

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

This place ROCKS! My car hasn't looked this good in years. Eddie is also a great guy that goes…read moreabove and beyond. Highly suggest!!!

We recommend Mike's and want to particularly recognize Donald for his top notch service and…read moreattention to every detail. We were referred to this shop and could not have been happier with the work and the service. The company is relatively new to Napa but has brought the same care for their customers that this family owned business has developed in their other north day and east bay locations. You will be happy with Mike's Autobody.

Their staff is so friendly and always answered any question I had! I really appreciated the fact…read morethat they constantly kept me updated and took the time to explain anything that I didn't understand. They were really flexible and allowed someone to drop my car off on my behalf. In regards to the work -- they did SUCH a good job! It truly looked like nothing had happened to my car once I got it back. Also, their interior is so cute and welcoming! I highly recommend them!

Leo did such an amazing job on my Rogue. I had a pretty big dent on the back corner and he made my…read morecar look like new again! He was very friendly and I would highly recommend him to anyone who needs some damage fixed

Leo was amazing - saved us thousands of dollars. Gives you multiple options of how to move forward…read moreto meet your goals. The minor dents and scratches would've cost me thousands and Leo saved me so much money. Looks good as new! Will definitely use him again for similar needs!

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

I found this place from Napa Ford that uses this them for their bodywork. Owner Rick is a highly…read moreknowledgeable and competent person that does excellent work and best part is, he gives you options to save you money. He is so reasonable in pricing that I have avoided an insurance claim as it was cheaper to pay myself. His work is impeccable. He is even clear coating a copper weathervane for me. I highly recommend this place and it is worth the drive from price to quality of work.

Timeless Innovations was HIGHLY recommended to me and I see why. They handled everything from the…read morejump. They kept me updated through the whole process and made sure that we were getting quality parts with their quality service! If I could give more than 5 stars I would!

Had a couple of dents in my wife's Audi Q5 and they fixed it quickly! Excellent work!…read moreHighly recommend this place!

I needed a repair done on a sedan resulting from rear ending another vehicle. All the estimates…read morefrom regular body shops came in at a level that would cause the vehicle to be salvaged. I called Eric at Dent Express and asked him if I could come in for an estimate. He said sure. I made an appointment with him. He gave me an estimate that was Much, Much better than anything anyone else was quoting. I agreed to have him fix the car. He even gave me a ride back to my home. As I couldn't pick the car up that evening, he agreed to keep it in his shop overnight. When I returned to pick it up, the car looked great. The repair had been affected nicely. And, then, he said it took him less time than he thought it would, so, he charged me less than what he had originally estimated. I highly recommend Dent Express, and Eric Patton. He is one honest and reliable professional. I'll be returning to him for whatever work he can do for me.

We were very pleased with getting both of our cars washed and vacuumed, interior wiped down,…read morewindows cleaned inside, too. We have two large vehicles and they look great! It was easy to schedule, they had their own water, etc and communication was very quick and responsive. The pricing is incredibly competitive and an excellent value. We will definitely be using them again. Reach out and get yourself scheduled.

Immaculate work by a polite, professional, and on time team. Great work inside and outside - car…read morelooks like new!