Since they've sold the business it's just gone downhill. They never have appointments, they're not…read moreresponsive or helpful. We have decided to just go elsewhere.

Having a car that is acting up or had already chosen to break down is a nerve racking experience…read more Finding a place to fix your car where they are up front, honest, and reasonable in value is difficult. You can find it at Eagle Valley. I have had several cars now with lots of different issues and they did a great job. They called and kept me apprised of the progress along the way. When we ran into an issue on an older car, they helped me talk through the costs and helped decide if worth doing or not. I appreciate that they took the time to save me the money and the headache. No pressure team to help you, knowledgable to be able to solve many problems, up front if they cannot or it is not worth it. You should give them a try.

This place is consistently awesome and their prices are 2nd to none. Dont' take your ride anywhere…read moreelse.

This message is to and for the owners in addition to the public. To the public I urge you to only…read moredeal with the owners in this place. And you will have to ask for them because they are very passive. I thought the owners worked there and I thought the annoying guy who was aggressively trying to talk me out of what I wanted was the owner. This place is family-owned which I love and we absolutely need to support. And the family themselves are great. However, the family needs to be much more aggressive in intercepting all business who comes through the door. There is a guy who works there...not sure his name...but he aggressively seeks to intercept anyone coming through the door and try to talk them out of whatever kind of custom exhaust they want to do. This guy barely wants to do bolt on factory replacements. Give the customer what the customer wants. I came in for a simple set of true dual exhausts with glasspacks for my kid's car. Many this guy really gave me the third degree about how much I would hate them...even though I knew I wouldn't...and more important...my kid would love them. He does. This guy ran be off the first time. Then I kept asking around to different places and upon hearing what I wanted, everyone kept referring me back to Grain Valley Muffler. So I gave it a shot again and this time spoke to the family who owned it. They were willing to do the work...but shockingly still kind of sat around very passively while this guy who works for them kept belly aching and trying to talk me out of the work. I asked them why they let him behave that way toward customers and they seem to think they need him. They seem to think he holds some special skill and can't be replaced. To the owners, be much more aggressive in identifying yourselves as the owners and determining the customers needs. Fire whoever that guy is who keeps trying to talk everyone out of what they want. I know you don't think you can replace him...but a motivated high school kid interested in hotrods will learn to bend custom exhaust pipes. Work with the local high schools and tech schools. Or hell, one of the millions of immigrants in this country can do better than they guy you got. They're not all here illegally. Get rid of that guy...and until you do...you have to aggressively head him off and never allow him to speak to customers.

Finding a good mechanic is just as important as finding a good doctor--both keep critical parts of…read moreyour life running smoothly. Oak Grove Auto Repair has earned its stripes as a standout in the field, blending expertise with the kind of customer service that makes you feel like more than just a job number. From the moment I rolled in, the team was on it--diagnosing the issue with precision and explaining it in plain English, no jargon overload. The repair was quick, affordable. The staff is friendly without being pushy, and they don't try to upsell you on stuff you don't need--a rare gem in the auto world. If you're tired of playing mechanic roulette, Oak Grove's the real deal. Five stars, no hesitation.

I do not normally submit reviews however this requires mention...It is hard to find a good mechanic…read morethat truly cares. Even though Oak Grove Auto had a lot of other work, Danny recognized our dire situation and while short handed, he postponed taking lunch to quickly diagnose, obtain parts and repair my stumbling engine. When the repair work was completed, we recognized Danny needed a little of our help. So, we drove our newly repaired vehicle and gratefully returned with lunch. Thanks Danny!!

This car has never driven this good since before Firestone installed the tires and aligned it…read more Bird replaced a rear control arm and aligned it and it drives like it did BEFORE Firestone worked on it in 2023! Great job guys, thank you.

Mike was very helpful... He was very straightforward and provided a very detailed account of…read moreeverything that needed to be addressed on my mother's car. Their facility was clean and they provided great service. Overall, I was very pleased and would recommend it to others.

Called and got a quote because Grain Valley Muffler couldn't get me in until the following day…read more Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness.

Just had post a short message thanking Jim for the prompt, professional, honest service I received…read more I was very impressed and will definitely be back .