Very nice experience from check in with Sheri at the front desk, to the best coffee from a hotel…read morechain what is not water down. To a nice breakfast with fresh fruit, yogurt, pancake machine, and a spread of oatmeal, cereal, scramble eggs, bacon, sausage, biscuit & gravy. And an assortment of carbs. There is a small gym and indoor pool, with laundry facilities. Ice machine is on the 2nd floor. Ample parking on site, and plenty of dining option on main Street nearby.

This was one of the worst hotel experiences I've had, and IHG in Watsonville should be ashamed…read more At the time of booking, it was clearly stated that there would be NO upfront fees or card holds. Despite that, the front desk forced a $150 hold on my card at check-in. This was never disclosed properly beforehand. This was not about affordability--it was about honesty and principle. To make matters worse, while staff argued about this issue, my son and grandson were left waiting outside in the cold for nearly 45 minutes. No apology. No urgency. No concern. Now, five days later, the $150 has still not been released back to my account. That is completely unacceptable. A "temporary hold" should not take nearly a week to return, especially when it should never have been placed in the first place. This hotel showed zero transparency, zero empathy, and zero professionalism. If you value clear policies and basic customer care, stay somewhere else.

A great hotel for the price. The staff was very friendly -- they welcomed us late at night and even…read morehelped us find a good place to grab something to eat nearby. The rooms were clean. Yes, the breakfast could use some improvement, but we were warned about that in advance Thank you for the warm welcome -- we will definitely stay here again!

We had a great stay here! We got a suite so we could have two separate rooms. It was totally worth…read morethe small amount of extra driving to get to Santa Cruz. The pool was heated. The hot tub was great. Breakfast had a lot of choices. You can text when you need something and they're super responsive. Would definitely stay here again!!

Lots of parking, easy checkin, right next to a drive in Starbucks, super clean, nice gym and heated…read morepool. Beds were comfy and clean bathroom. Breakfast selection was ok, had make your own waffles, eggs, sausage patties, potatoes, fruit, yogurt, breads, muffins, etc. Enjoyed our stay.

WHY I WENT HERE: - business trip…read more THE LOOK (FROM THE OUTSIDE): - located off Lee Rd and W Beach St - located in the same plaza as ARCO and Starbucks THE LOOK (FROM THE INSIDE): - the lobby is pretty open - the seating for the breakfast area is pretty spacious and colorful - the fitness center has all the basics; new equipment and spacious - the continental breakfast has a good mix of hot, cold, and shelf stable items - indoor pool is heated - laundry room available as well, quarters only I believe CUSTOMER SERVICE: - I utilized the Digital Key to check in and check out - the fitness center was annoying with regards to being slightly past 6AM and being unable to use the digital key, so I did have to go to the front desk to get the door unlocked for entry

A bit outdated but the man that checked us in was very patient and kind. Nothing too over the top…read moreas far as enthusiasm for the area but, the place is good if you just need to rest your bones. Breakfast was tasty and I was about to still eat around 10am. Area was loud at night full of sirens. Windows and walls are VERY thin. We stayed in a two twin room. Blankets were thin but they did provide extra pillows. Heat and AC worked great! The rooms were ok as far as security. There was a decent gap in our door to the hallway.

I had to stay in town for several weeks because of a family member's illness in Sept (2025). The…read morehotel met our needs just fine. It is clean. It feels safe. There's daily breakfast downstairs. The rates felt pretty darn good. And the staff was polite and helpful, especially the morning guy (I want to say his name is Adam or Arthur?). He really went out his way to make sure we were okay in a very stressful time for me and my family. Thank you, Comfort Inn!

I love Pajaro Dunes! Beautiful location! Love hosting work events here. Pajaro Dunes team is great…read morewith communication and helping with room preparation.

What a great place to chill. We're from chicago and needed 5nights away from the city and the 95…read moredegree august weather. Perfect. A constant 65 and if you need some heat just drive up to San Jose for a warm up. It was 80 up there. Or drive over to Gilroy. Accommodations could not have been better. Our unit S4 was nice in the living areas and the bathrooms were awesome, in particular the shower. Couldn't have asked for a better vacation. I'll be back.

The room had a musty stale smell..Had to spray linen spray on bedding. The beds were comfy but had…read morean annoying plastic cover. The sheets were over starched not soft. The telephone didn't work. There is direct TV but alot of the channels weren't coming through. Work renovation started prior to 8:30 was annoying. I recorded it but wouldn't upload. Pro to staying here was the price. Stayed 2 night for the price of one nite in either Monterey or Santa Cruz and 18 mins to Moss Landing where we went Whale watching. Starbucks and gas station near. And hotel is located off the hwy 1.

DO NOT STAY HERE!! Dirty rooms, no towels, pictures do not…read morematch the hotel. The rooms are rundown and bathrooms are dirty and cracked tiles. Bedding was stiff and scratchy and so uncomfortable could barely get any sleep. Pool is gross dirty no chairs to sit on. Lobby has no furniture and is rundown and not at all as shown. Myself and hotels.com tried to get a refund for the room and no one answered the phone. $180 for this place is an absolute joke. Place has a for sale sign so I'm guessing this is why it's no longer taken care of.

Definitely don't recommend this place for what they're charging. Room walls and shower were gross…read more They also claim their key card machine doesn't work and they personally open your door for you; highly inconvenient. In my opinion, there is something happening for them to act this way that they're not sharing. The whole time I was here (3 days and 2 nights) the machine didn't work. The few nice things was the service of staff, they were friendly and the mini fridge and microwave. Not enough for me to return.

Receptionist by the name of Robert was really rude and unprofessional. We had made a reservation…read moreusing a 3rd party (which we had used for so many years and never had experienced any issues) Robert claimed there was no reservation under our name even after showing him the itinerary #. Abruptly he advised us to call the 3rd party to find out what was going on, which we did. After contacting 3rd party and explaining the situation, we right away felt the difference in professionalism communication and compassion. The 3rd party Rep. put us on hold a few times while they communicated with Robert, which we didn't mind at all. Once coming to a resolution, we were advised to check in with Robert...he proceeded to state we were being charged for 6 rooms by the 3rd party (which was a complete lie) but he was going to contact the 3rd party to "fix" the problem. Nice try Robert to claim yourself as the "hero". Never staying there again.

Best of Dunes properties do not disappoint! In September, my husband and I hosted a group of…read morefriends for their first trip to Pajaro Dunes. 84 Puffin was a perfect fit for our group of six couples, everyone with their own private room in comfortable King Beds. We then enjoyed our annual Family Vacation in 59 Avocet. This spacious home is perfect with the most incredible views of the Pajaro shoreline and Monterey Bay. 84 Puffin and 59 Avocet are both incredibly clean and well appointed. They offer plenty of bedrooms with cozy beds. The kitchens have everything you could possibly need and each house offers a variety of beach supplies! Thank you Stacey for all of your help in coordinating each of these vacations. Looking forward to our next visit in 2026!

Best of Dunes has been setting me up with houses for a decade. Stacey is phenomenal. Always so…read moreresponsive, friendly, and helpful. They always go out of their way to make things perfect.

Simply wonderful. Beautiful setting, gorgeously maintained. Rustic yet clearly cared for with love,…read morehard work, and dedication. The grounds are beautiful, whether you just look out from the stately house, or if you wander on some of the trails -- maybe set for a spell on a bench. If you're looking to exhale and then breathe in amazing nature, you have found the place! The room is very comfortable, too. Our bathroom was plenty big and roomy. Loved the big bath (whirlpool, if you like). The 'full breakfast' is fantastic. Jen is a wonderful baker (a breakfast bread pudding one day; mini churros another day), and each morning we had a varied and hearty breakfast that was delicious and well-balanced. The house itself is big and inviting with hip old timey jazz pipedor more modern-day chanteuses gently piped in. Enclosed porch for reading or just relaxing. Our room had a private porch, too. So much here. So many ways to really unwind. Walking around the grounds is inspiring. I ran into Derek a time or two who was relaxed but busy on the many projects that keep him focused here. The whole place looks perfect for a wedding, or a family gathering, or even a business get-away. Or, of course, just a simple, lowkey retreat. Lovely hidden (but easy to find) gem. Can't wait to return.

Really beautiful venue for a wedding, beautiful displays on tables. (However, food: was so-so. )read more

Review of shorebird 55 (Let me begin by saying that this review was submitted to At the Dunes…read morerental agency but never posted on their site.) Pros: *excellent beach access * lovely ocean view Cons: *furniture, towels, sheets in generally rundown condition *master bedroom has 1 bedside table and 1 lamp. I ended bringing in a small corroded outdoor iron table and moving a lamp from the second bedroom. * one floor lamp in the entire living room. Generally poor lighting. *Peeling paint in bathroom *mold in bathroom corners *uncomfortable living room furniture-outdoor wicker, way past it's comfort usage. No support. *unwashed sheets in second bedroom, unwashed towel in master bath. ( the rental agency was very responsive about this) In this time of Covid, these discoveries made our stay uncomfortable. Was this place really sanitized before our arrival? My point here is that a rental at the beach, for $400+/ night, should be comfortable in all aspects. This was not. For a total of $1800 for four nights, I would have expected much more.

Is this someone's negected bequest? Pajaro Dunes Shorebirds #115 review (through VRBO)…read more We love Pajaro Dunes and have fond memories of our friends' lovely condo. This one in comparison--meh! Would definitely not stay there again. The property was clean enough but not stocked with minimal kitchen staples (like flour, cooking oil, aluminum foil). With VRBO you expect better. The patio furniture was so torn, cracked and ripped, our adult daughter had a huge blood blister after sitting on a green plastic chair. (See photos) This is not acceptable. Nor is the master bathroom door where you had to close the door completely in order to use the toilet. It was so cramped--and I'm only 5'1. Do not stay here if you are used to comfort, cooking, or a patio where you can sit out and see the sky. For $2000 for three nights, we expected a lot more than Shorebird #115.