After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Super friendly, communicative and prompt in scheduling and completing our dryer vent cleaning…read more Thank you!

If you watch YouTube videos, you'll see house fires caused by not clearing out the vent, leading…read morefrom your dryer to outside the house.. Overtime, that can get backed up by dust, lint, birds' nests, etc. I've had all of this stuffing up my vent, making my clothes even harder to dry, if at all.. Anyway, my neighbor recommended Steve and Zach, a father and son team, and they're both very down to earth and hard working... Take a look at my pics, that's only half of the stuff that came out. I'm thinking of doing this for the entire house next with Airborne. FYI, even if you use the high level/top tier Aprilaire filters for your home, there will still be build up... Thank you, once more, Steve and Zach!! Give them a ring if you want to sleep and breath better...

I just purchased my first home and noticed the vents were...gross to say the least. After quite a…read morebit of research, I found Steve and Zac at Airborne and I'm so glad I did! They were upfront with pricing, availability, and what to expect ahead of time. Day of they were on time, friendly, communicative, able to work with me to keep my cats safe yet out of the way, and my vents are now so clean. Afterwards, they walked me through what they found in the vents and even let me know that they smelled gas downstairs, which led us to find out we had a gas leak. Genuinely went above and beyond expectations. I definitely recommend Airborne if you need your vents cleaned.

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

Chose this company from good reviews seen online to clean all house vents. Couldn't have made a…read morebetter choice! Jake was extremely helpful on initial call in setting up service. Jonathan was extremely thorough and efficient when doing the job. They were both very kind and pleasant to deal with. All this with reasonable cost. A high recommendation for the company!

From the initial inquiry call to the followup post-service emails we were respectfully given all…read morethe information we asked for and explanations at each step. Jonathan was the field service tech and he carefully worked with each duct and had vacuumed each house section he worked in. He showed us photos of each duct before and after. He covered our stored goods in the basement that he had to work around. He carefully resealed all the holes in the ducts until future cleaning visits. The process took only a couple of hours and our cats were glad when he left and they could get back to sleep.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

They were very fast to respond for an estimate and gave me availability the same day. They came out…read morewithin a few hours. The gentleman was extremely careful, professional, friendly, kind, courteous and very knowledgeable, he even had shoe covers on when he came into the home. He did a great job and he was finished before I even knew it. The price quoted was exactly what they told me it couldn't have been any better.

I had a phenomenal experience with this company ! I contacted Mr. Duct to have duct cleaning…read moreservice performed at my home; from the initial scheduling communication to timely follow-ups prior to the scheduled appointment, I could tell that my time and money were valued and that customer service was a key component of their business. Their technician (shout out to Kirkland!) was polite, knowledgeable and went above and beyond to leave our home in the condition that he found it. I would definitely not hesitate to use them again or to personally recommend to friends and family. And bonus...my wife is happy!!

Very good service and great results! They were very friendly, professional, and reliable.read more

Professional. Not cheap. Fairly & Reasonably priced. The owner of the company, Kyu, is also one of…read morethe technicians. I was referred to Air Duct King by the company that does my HVAC , Kraig @ Modern Day Comfort. I am assuming that the equipment used by Air Duct King is the very best available. Kyu advised that the cost of the vacuum truck is over $150k. It is powerful and impressive My highest recommendation to Kyu, Air Duct King and Modern Day Comfort.