Outstanding tile and grout restoration- Brandon's attention to detail was incredible. We recently had our tile and grout professionally cleaned and sealed by Brandon, and felt he truly deserved a special shout-out. From the moment Brandon started working, it was clear he takes real pride in what he does. He is incredibly diligent, precise, and one of the most hardworking individuals we've had work in our home. You could tell right away that he operates with integrity and is the type of professional who does not cut corners. He spent the entire first day thoroughly cleaning the tile throughout our home, carefully restoring the grout lines and removing 20 years of buildup. The following day, he returned and diligently sealed all the grout using Malibu Sand, taking the time to apply everything evenly and properly. What impressed me most was how thorough he was. Brandon even offered to move the refrigerator and the laundry machines so he could clean and seal areas that most people would probably skip. That level of attention to detail really stood out. The transformation was incredible. Our first-floor flooring honestly looks like a completely different space now. It has become one of my favorite features of the house. Beyond his skill and work ethic, Brandon was also extremely humble, respectful, and genuinely care and take a lot of pride in doing the job right. He definitely exceeded our expectations. We are very grateful for the care he put into our home and will absolutely be using Stanley Steemer again in the future. If you have the opportunity to request Brandon, I highly recommend it. Brandon is exactly the kind of person you hope will show up at your door. read more

Brandon and Jimi were amazing. They arrived on-time, did a walk through of my house and proceeded to get started on cleaning the carpet. Brandon kept me in the loop of heavy traffic areas and his suggestions. They were in and out in no time. With my Costco discount, the price was affordable. I would used them again. read more

perfect service called yesterday got a quote over the phone . got an appointment the next morning. Brandon our technician explained everything in detail very professional. i trusted him 100 percent in our home and wasn't worried about anything . we are very happy we chose stanley steamer . you absolutely get what you pay for !!!!! read more

We had the best technician Brandon Gallegos do a thorough cleaning of our carpets. Not only was the work done to perfection, Brandon explained the process in advance. We were at ease knowing that the work was being done correctly. Today the day after our carpets glow. My wife and I highly recommend Stanley Steemer and especially Brandon for your carpet cleaning needs. Ron Baca read more

I had an appointment for almost two weeks. The day before my appointment, they text me saying they were sorry I missed my appointment. So I called and was told they no longer service my area (Apple Valley). Why did they wait till the day before? Why did they say I missed my appointment? Why not call me? read more

Jermaine was AMAZING! Very professional and kind. We were moving out of a rental and had to get the floors done per our lease. Thanks to him we got our full security deposit back and he completed the work quickly too! Definitely recommend. read more

I had Stanley come out to clean our large upstairs room. My son informed me there were still stains. I assumed maybe the stains were just too tough to get out so I didn't complain. A week later my friend went upstairs later with her personal carpet cleaner and got all the stains removed by just running her machine over the spots! Why couldn't Stanley get those same spots clean? They are supposed to be paid professionals! I also paid to have my stairs professionally cleaned so I went to inspect those and was very disappointed. I called to tell customer service but I was beyond the 10 day period (I called day 13) where they come and redo unsatisfactory work. They said a supervisor would call me. He didn't. read more

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Shout out to Jermiane excellent job, professional and knows his carpet cleaning. I recommend if you want your carpet cleaned, hit up Jermaine. Professional carpet cleaning company. read more

After a different company told me the duct to the dryer was completely blocked and wanted to do construction to get it replaced, i got a 2nd opinion with Stanley Steamer and Juan was amazing. He was able to clean out the duct completely and went above and beyond. Highly recommend! read more

I used my own Bissell pet pro carpet cleaner on a small section of carpet that is built into my front room. I could not believe the amount of filthy water and dog hair that came up after their equipment was used. Never again will I call Stanley steamer. read more

I was very pleased with their service today. Ray was the technician and he was very professional and worked hard to get some spots out that were left by a window cleaner. I highly recommended their service and especially Ray. S.Gatherum read more

Juan Rodriguez did a great job on my carpet cleaning. When I need cleaning again I will request Juan R. This is his second time cleaning my carpet and he doesn't disappoint. Thanks Juan. read more

GLOWING!!! We can't say enough about Eric Mendez at Stanley Steemer Colton location! He is professional, knowledgeable and has a very good sales ability. Lucky for us he came to help us out with a carpet cleaning. But I had the chance to ask him about grout cleaning on our tile floors. He immediately said, without hesitation, I can show you how it works. He demo'd the grout AND the tile cleaners on a small area and we were sold! He brought out the newness and the beauty of our 32 year old tile! He is a very hard and dedicated worker and I appreciate all his efforts in making our house floors and carpets and sofa beautiful! Thank you so much Eric, I'm sure we will see you again! The Taylors read more

Jimmy and Raymond did an amazing job!! And they were very knowledgeable about the carpet and the best way to clean it. We will definitely contact them again!!! read more

Stanley Steemer - Carpet Cleaning Near Me - Colton, California

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Jermaine was courteous, thorough, and professional. He arrived on time, informed me how long the carpet cleaning would take-though took a bit longer than he expected. I am very pleased with results and process read more

Jonathan from Stanley Steemer was very professional and so helpful! Thanks to him & this company, I am breathing fresh air in my home again! Thank you! read more

We have used Stanley Steamer of Colton, CA many times over the years, and have always been very pleased with the results. When we had carpet and pets they did a great job on the stains. Now we have no carpet but a pet with some kind of grudge against our sectional. The technician, Manny, showed up in the stated time frame, let us know he was on his way, and did an absolutely thorough job on the stains. Stanely Steamer is more expensive than some services, but they do by far the best job. Thanks, Manny! read more

Oh my goodness..... where do I start? I had an appointment this morning for an air duct cleaning and my tile/grout cleaning. Mr G Melendez, the branch supervisor came over to explain the process and to provide an estimate before moving forward. He attempted to schedule me for another date but he found someone who came through for an available opening. Yes!!! And their guy came, he was such a sweetheart and he performed the duct cleaning and the floor/grout cleaning and I am just too tickled pink as to how new my floors and duct looks. Clean clean clean and I am once again one super satisfied customer read more

Everything needs work employees are forced by management to try selling uv lights that go into the the furnace first their service charge is over $500 to think about getting a UV light installed for almost $900 they have other ones that are cheaper but they try pushing for the big one please do you research an make sure to take you're own before and after pictures of all your vents and furnace couse you can't trust their pictures for the furniture cleaning idk never had that service done but for air duct cleaning make sure you get the price and check somewhere better couse their price will be outrageous read more

Requested grout cleaned. Two showed up with a bottle of cleaner, a brush and a machine with a circular rotor. They did their best. They cleaned the tile but the grout (our only concern) was left dirty. I asked for some of the cleaner as they left but was told it was not allowed. The invoice states they will leave a small touch up bottle of sealant but that did not happen. We spent the next two days scrubbing the grout with various cleaners until it was clean. We had to purchase sealant for the grout. Price was excessive. Would never recommend them. read more

Ray was awesome. Definitely will recommend Stanley Steamer for all things carpet cleaning!

Jermaine does an outstanding job for cleaning carpets for Stanley Steemer. He goes above and beyond doing the job. He is the only carpet cleaner from Stanley Steemer that I would allow to clean my carpet or tile . read more

I've used Stanley Steemer for over 25 yrs. NEVER AGAIN! HUGE disappointment at their tech Gary. I told him not to move ONE item; he decided NOT to move the majority of ANYTHING!! Put a chair on TOP OF A BED (which something dark rubbed against the comforter); cleaned AROUND most items, and did NOT even ask me to inspect to insure I was satisfied. ALL prior techs have gone above and beyond to ensure the job was done like they actually cared. I have NEVER had such terrible service from a reputable company like S.S. read more

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Please don't be stupid in hiring stanley steemer they did a terrble job on cleaning three room they claim special cleaning $500.00 later it still look terrible i should have gone to home depot and did it my self read more

It took awhile but Cassandra went above and beyond again to make things right. I had to decline the credit in good faith but I greatly appreciated her trying to make things right & if I ever use or recommend Stanley steemer it will be because of her. Thanks Cassandra read more

Ricardo did an amazing job on my carpets! He explained all steps and the carpet is so fresh and clean now. Ricardo kept me updated all along the cleaning process to let me know that my carpets are truly clean and well taken care of. Thank you Ricardo for the great rug cleaning experience! Thank you Stanley Steemer! read more

I just had a bedroom, hallway, stairs, family room and living room cleaned by Raymond. He was very friendly and gave me some good tips on what to treat my carpet with when my pets have an accident. So far the carpet looks great! Thank you Raymond! read more

Jermaine did an excellent job cleaning our stairs, 2 bedrooms, couch, love seat and area rug. Great service with a friendly employee. Give him more hours!! Laurie Lacher read more

Eric M. was great in his services today. Great work & customer service. Highly recommend him for you carpet cleaning services.

We didn't have asked for a better technician. They cleaned and treated a very large sectional with chaise lounge. Cleaned and serviced our A/C-Heating vents. Jonathan is extremely kind, helpful and knowledgable. He was kind about to answer all questions in detail. From service to pricing to value this company has delivered ! read more

Gabriel was awesome! He was very polite, professional and did a great job cleaning our tile. We will always ask for Gabriel.

Manuel was AMAZING!!! He did our carpet cleaning a few weeks ago & today we had him come do our tiles... I couldn't believe the amazing job he did!! The tiles look absolutely fantastic, it looks brand new!! He was so professional & flexible with the scheduling. His hard work & dedication to his craft is very noticeable in how he speaks about the job. We're definitely going to be using him again for a few more thing we have planned on our home! HIGHLY RECOMMEND MANUEL if you need anything done from them!! If I could give him 10 out of 5 stars I would !! read more

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Much better. Thanks to the technician who took great care in getting the stains out and to Stanley Steemer for rectifying the situation. read more

Stanley Steemer - The seat cushions look good but it doesn't look like they cleaned the back pillows at all. - Carpet Cleaning Near Me - Colton, California

Although I was previously warned that Stanley Steamer pulls some kind of bait and switch nonsense, especially when they run cleaning specials, I elected to use them anyway and scheduled an appointment for July 8. Unfortunately we never got far enough to establish how good or bad their service is. I received a call letting me know that the tech was on his way, but was going to be 30 minutes or more late. When I explained the tech was scheduled to arrive between 10-12, the young lady was very rude, with a really nasty tone saying "well that's what it is." I began speaking to her and got no response. After about 30 seconds, I hung up because I assumed that the call dropped or she hung up on me. She called back and I answered the phone. Had the same issue again where I couldn't hear her. I hung up and she called again but this time we could hear each other fine. The first thing she said was "I called because I needed to get more info from you before the tech arrives but you slammed the phone down all up in my face." Pretty hard to slam a telephone handset down when you have an iPhone. The rest of the call didn't go well either and I don't need some rude jerk talking to me that way. She then hung up on me then promptly canceled the appointment out from under me. Few minutes later I received a text from Stanley Steamer saying they're sorry I missed my appointment and offered a 15 percent coupon. I called back and spoke to someone else in the scheduling dept, but apparently the tech had already been re-routed. What a garbage company. I don't care what kind of "special" they are running. I'll pay extra to another company who will probably do the job right anyway. I also requested to speak to a manager and it just so happened none happened to be around. No management or oversight is probably the reason the customer service folks mistreat customers. Horrible customer relations in my opinion and I won't hire these clowns to clean a toilet. read more

Our carpet was installed 7 years ago and was in need of cleaning. We only have carpet on our stairs, upstairs hallway and master bedroom; we also added an area rug that we have had for nearly 25 years. Ricardo called before he arrived, and arrived within the scheduled time. He ask me to walk him through the areas to be cleaned. I asked him for a approximate time estimate and said and hour and a half or less. He asked if we wanted the deodorizer or ppist cleaning protectant, and I indicated we would for the stairs only. Ricardo prepped by protecting the corners of baseboards where he would be working, and then got to work. He worked quickly and effectively. He completed in the time he had estimated. The results are amazing. All of our carpets are free of previous stains, and the color looks nearly new. Even our 25 year old area rug has been renewed, and the colors look bright and vivid. We will have Stanley Steemer back, and request that Ricardo provide the service. read more

Stanley Steemer - Stairs and Landing - Carpet Cleaning Near Me - Colton, California

Erik or is it Eric? He spelled it but I forgot. He's the best. My 15 year old carpet is so happy and so am I. He is very professional, and he has a great attitude. I recommend his work. read more

Stanley Steemer of Rancho Cucamonga came to our house over the weekend. I like how they are local to the area and we love supporting local businesses. Before they came, we received both a text and phone call that they were on their way. Upon arrival, our tech asked us to show him around and point out some trouble spots. He explained the difference between wear and tear and what stains he would be able to get out versus what areas that were already beyond what they could fix but again it would at least be clean! The carpet we have is original to the house (I think) so we just wanted it cleaned as we are having guests over. The last time it was professionally cleaned was in 2013 before we moved in LOL. We have a home carpet cleaner so we've been using that all these years. We got a new puppy at the end of May so she's had several accidents on the carpet while we're house training her. I noticed that safety is at the top of their list as they put out caution signs on our floor to ensure we are careful while walking on the tile where it may have gotten wet. He also reminded us to watch out for his equipment and hoses so we did not trip if we were walking around. He explained all the steps he was doing and the purpose of them. He showed us the Dry Soil Test by putting a white towel between the hose on the vacuum to see all the dirt left behind on our carpet even though we vacuumed the day before and even have our own carpet shampooer. After he did each section he'd ask us to take a look and if we had any questions along the way. We mentioned that we wanted to replace all the carpet in the house eventually and he even gave us recommendations on carpet that would best suit our needs as we have dogs. The entire process did not take long at all. We were happy with the friendly and excellent customer service and will be calling them again soon - Air Duct Cleaning is next on our list..... read more

Stanley Steemer - Vacuuming the carpet - Carpet Cleaning Near Me - Colton, California

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Stanley, Steemer, and Omar M. were transparent throughout the whole process. Omar, upon his arrival was kind, and greeted me with a smile and a handshake. Most importantly, Omar, while cleaning my porcelain tiles, he kept me informed by asking me if I was satisfied with the cleaning of each room that he did. I greatly appreciate it, Omar, because he displayed a high attention to detail to all the heavily dirty spots like in the kitchen. Omar did a great job! I was so busy with work that I forgot to take pics. But I was impressed with his hard quality work! I will definitely recommend Stanley Steemer specifically Omar to friends and family. I value my time and money and Stanley Steemer is where is at! read more

I'm having company over for the holiday. I needed a fast, but good carpet cleaning. I always call this Stanley Steemer. They sent Raymond ; he has excellent customer service , knowledgeable and friendly. My carpet is perfect! I'm planning additional services asap: grout cleaning etc... Thank you ! read more

Needed a quick last minute service. They responded just like many other companies. Once, they came in they want to upsell. Wow, now you are asking for additional information about address and phone number as you have no record of service provided!!! Maybe, I should dispute the charge with from my bank. read more

Stanley Steemer - Here's the charge. - Carpet Cleaning Near Me - Colton, California