The front office staff and check in staff were fantastic. I also appreciated Dr. Ritter and his…read moreexplanations. I didn't want to be fitted for glasses that day and there was no hard sell. It was very easy to book an appointment and would highly recommend!

I recently had a need for an additional eye exam regarding vision blurriness. Dr. Kevin Ritter is…read morethe absolute best eye doctor. He never seemed rushed during my appointment, and performed what I felt was the best eye exam I have ever experienced. Dr. Ritter made sure that I left his office with a thorough understanding of my issue, and being comfortable with how to best treat it.ffr

I could see better from my old glasses than the new ones! Went back twice and they still couldn't…read moreget it right. Long wait in waiting room. No restroom! They said I'd have to walk to Dillards to use their restroom. I won't be back.

The sale discounts aren't worth the aggravation afterwards...its always something, no lab…read moretech...or its the customers fault not that they might have made the error...just not worth it...the quality is not up to par with the prices and although the staff is nice they give inaccurate and incorrect information...seriously go anywhere else

Worst experience ever while trying to shop for eyeglass frames. If being treated like a criminal…read moreis your thing, go for it. My 2nd visit to shop for frames is my last, as I was treated rather poorly from the second I arrived and it only got worse thereafter. Be warned that perhaps you should consider it a privilege to be allowed to spend your vision dollars there.

The doctors and techs are great, but front office staff just terrible. I was told my contact…read morefitting was not covered - when in fact it is but they are out of network. Clarified to them there is a difference between the two. Took them over 2 months to get my contacts. I know toric xr take a while, but not 2 months. Will not return. Too bad because Dr. Ritter is great but their unethical practices are just a big red flag.

Busy busy place lots of waiting areas, long lines. But they have taken good care of my dad and been…read morewith him through 2 surgery. Waited after appointment time to be called. He really likes his doctor here though.

Great service!!!! The experience was very good. Except for taking 3 months to get an appointment…read more After my eye doctor closed unexpectedly I knew I had to have another one. Someone from work recommended this eye center. It was well worth the wait

Very comfortable atmosphere with plenty of armchairs for people waiting... had a comfy feel the…read morewhole front office (waiting) area.. Came with a prescription only for glasses.. My insurance info was handled fast and picking out frames did not feel like the "OTHER" place where it seemed like they were on commission and following me around like a hound dog after a meal!! and feeling stressed! ... Taken right away and everything went fast and smoothly... Can't wait to get my first pair of glasses in about a week.... I will be able to read again good... Will Definately be back when glasses are needed again or contacts... ty for the pleasant experience... Glasses come in about a week but do not expect an issues with getting them.....

on Church.St in Burlington, NC, the cost of my wife's glasses and Visit was over $700.00 for one…read morepair of glasses. I could have gotten her to Richardson 5 blocks away for Half the price. Stay away from this place total and Ripoff. Also the Scam they pull is classic They Mark stuff up then add in discounts like they are doing you a favor. Stay away from this place. Unless money is not object.

I have seen Dr Nice for years and was always completely satisfied. This year was different. I…read morecould not make an appointment with him as I am told he is only seeing a select few patients twice a week. I did see one of his associates and I was very happy with her. Now comes the bad part - getting the glasses. I was told two weeks. They were not in. I should mention his office now has a phone tree and you cannot always get a person. If you leave a message your calls are not returned. When I did speak with someone I was told they are definitely coming today. It has now been three weeks and no glasses. They refuse to call and find out the problem. In one year their practice has definitely gone downhill.

Top notch optometrist! Delightful and helpful staff. Always been pleased. Never purchased eyeware…read morethere, but from a medical perspective, Dr. Nice has a wonderful bedside manner, he's knowledgeable and thorough. Office is extremely clean. Making appointments is a breeze. Little to no wait time. So glad I found them years ago. If you're looking for an optometrist, be sure to visit Nice Eye Care!

I visited this eye center first time today. They are very…read morekind and working hard, I saw my doctor 10 min after my appointment ,that was very good experience. I like a big waiting area and parking space also. This is my favorite eye center from now.

Do not go here if your time has any value. I waited a month for an appt and had to take half a day…read moreoff work to go. When I got there I couldn't get an exam because of a previous authorization on my insurance acct. When I called my vision insurance provider to get the hold released it turns out it was a hold made by Alamance Eye Center when they made the appt. There are more professional options out there; I will NEVER return to this business.

From the first phone call to the actual visit everyone is so kind and helpful. I was able to get…read morean appointment fairly quickly that worked with my schedule. Dr Woodard gave me a very thorough eye exam and was very patient with my questions and answered each of them. Even though it's a busy practice they have the ability to focus on each person individually. Linda

Absolutely terrible experience. Not only was the nurse extremely rude and dry, I waited for over an…read morehour to be with the doctor for 10 minutes. They did not inform me ahead of time what my insurance did and did not cover and ended up charging me $120 for an eye exam even though my copay was $20 and their reasoning is that I have astigmatism which I informed them of ahead of time and they still told me it would be a $20 co pay. This is sneaky and unacceptable. I purchased lenses and not frames and inquired on contacts with them. I swiped my card for the lens purchase that day and was called the next week and was told my insurance benefit was already used. Keep in mind I specifically asked them about this benefit since I was not purchasing frames and they informed me that I would still be able to utilize it for contacts. Now the next week comes and they claim that was miscommunication and they can't use the benefit for both when I specifically inquired on both with them. Keep in mind I already purchased the lenses so now I would have to pay out of pocket. They told me the week prior it would be $83 if I didn't use my insurance and now Anita is claiming for it to be $170. Another miscommunication. So I suggest before you go here, you read on your benefit and you know about it front and back because they will not be helpful at all with what your insurance covers. Now they claim they don't usually do refunds and the only way they can do that is via check So their miscommunication has now cost me hundreds of dollars which is really great. I came in here in a good mood and left extremely frustrated and now the next week even more frustrated nobody here is helpful. Everybody is in a rush and not friendly. Do not go here. I also asked to speak to the supervisor and no one has contacted me since.