1. Star Nails

    1. Star Nails

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    Conshohocken, PA

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    Star Nails

    3.6 (66 reviews)
    ModerateNail Salons, Waxing
    Closed 10:00 am - 7:30 pm
    Updated 3 months ago

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    Services - Star Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

    Star Nails Photos

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    a fucking mess . this is not my first time here but this time whoever I went to was being rude , rushing & not taking her time . I'm telling her I get 3 coats on my nails and feet every time! she's telling me no no too thick then with her speeding and not letting my gel dry all the way. I also had to keep telling her to fix my French tip because she was speeding making one side thicker than the other then tryna blame me wanting 3 coats . That doesn't even make sense. I'm just now seeing this today as of 5/24 I got them done on the 23rd never again.

    I've always had a pleasant experience here and come every once in a while since it's near my second job. I got a dip manicure for my graduation, and while the nails looked good at first and my experience was great, two of them chipped within 4-5 days (likely due to the fact that the former tech who did them only did two layers of dip and filed them down more so that they wouldn't look too chunky since my nails were pretty short). I live an hour away, so they told me over the phone that I could come back later in the week to have them fixed when I returned for work. I did have a previous experience in which one of the nails chipped soon after getting my manicure and I was thankfully able to come soon after (which they happily fixed for no charge). When I came back this time, two more nails had already come off completely and others were lifting. The staff analyzed my nails and acknowledged that the set didn't last as it should, and kindly offered to fix them. At this time, no indications were made that I would have to pay for a full set before starting the service and I assumed that it would be fixed without having to pay the full price like last time. They asked me if I wanted to redo all of them and do the same color or change it. Unfortunately, it was my mistake to not clarify before moving forward whether I would get charged full price for redoing all of them (which made sense to do since a few nails were already lifting off). I really appreciated the technician Allie's friendliness and willingness to help, but I was surprised and disappointed when at the end she charged me full price again. This was despite knowing that the original dip had only lasted a week (and I normally get three weeks out of a set) and having told her that I was told over the phone that I could get them "fixed". I paid right away upon impulse without complaining because I also work in the service industry and felt bad. I started to walk away but immediately regretted paying considering the circumstances and returned to ask why I didn't at least get a partial discount. It was honestly pretty frustrating to have to return for a full redo and pay the same amount, especially since I had to attend my graduation with missing nails. I understand that they redid all of my nails but as I mentioned, most of my nails were either coming off or already off by this point. If I had known from the beginning that I'd be charged full price again (especially since the first staff member reassured me they would fix the problem), I would've at least picked a different color or gone somewhere else. The technician who did my manicure really was great, but the woman she spoke with after I paid didn't seem willing to help when I asked about the charge. One of the other employees said that next time they'd fix one for free--but only if I came back right away. I reminded him that I had called before returning to explain I didn't live nearby, which was why I couldn't come in immediately and also hadn't expected my nails to get worse after the call. Again, I work in the service industry so I never want to sound like a Karen but when paying for a service I would at least expect my nails to last two weeks like in my previous experiences. I'm pretty disappointed and not sure I'll be returning. Pictures with time stamps showing quick deterioration and the redone manicure.

    She said papa i want my nail done
    Bernardo S.

    This place had a high review. I'll have to agree they deserve it. I Called the nail shop and ask for a same-day appointment there wore able to squeeze me in. My daughter was very excited. We drove to the place. the Place is not easy your going to miss it if you don't slow down. We went inside we wore acknowledge and waited for 10mins and my daughter got seated in. Per my daughter (Asha) she likes her nail technician. She said he was gentle and it didn't hurt. That's a plus! The last thing I needed is to pay extra to buy her ice cream to make her feel better lol. Her nail cost $50 and paid an extra 10$ to make it last longer +tip =70$ which the mom said that's cheap. I'll take her word for it lol. I would recommend this place and will take my daughter back here.

    I am so disappointed in this place. It was suggested by a friend. My daughter wanted her first real manicure and this was soooo not the place. They sat her in a chair where the dryers are, they did not wash her hands. Use oil, do cuticles nor did they give her a little hand massage. They quickly painted her nails and then refused to do a design. But then used some little dotter and made a "flower" with dots. Terrible!!! They do not even look good. DO NOT WASTE your money. Also, they DO NOT ACCEPT CREDIT CARDS, which I was not told when I made the appt.

    They did a perfect French tip nails and the glitter on my ring finger is gorgeous

    Me and my sister went there to get our nails done and they did anything job the quality of the nails are amazing they a perfectly shape and not thick or chunky the lady that did my nails was so sweet and paid attention to every detail of my nails I would definitely go there again

    Gel manicure done on 10/20. Picture taken 11/15
    Tyler T.

    Came here for my manicure/ pedicure with my bridesmaids- they did a great job. The atmosphere is very trendy. The location is a bit hard to find. The prices are average. I went on a two week honeymoon a week after my wedding and my nails looked great. The only issue was they shaped my nails without asking how I liked them to be shaped. She made them square automatically and I had to asked her to re-file to almond/ round.

    First time here and the quality and value is awesome. Best nails I've gotten in Conshy.

    Kimberly L.

    Awesome nail designs and acrylic refill technique. Ask for Linda. Reasonably priced...they also accept walk-ins!

    Horrible paint job
    Joan W.

    I did a review for Star Nails approximately a year ago when it was under different ownership/management. This review is for current owners, specifically the nail technician/possibly owner Linda. I debated on whether to do this review. I decided it is important for consumers to share their experiences 1) to promote positive experiences with businesses 2) offer suggestions for improvement or how to have a better experience 3) detail negative experiences to help others avoid wasting time and money. I had been traveling 20 to 30 minutes to get my nails and feet done in Delaware county. I decided to give Star Nails another try after someone recommended them. I saw and liked their nails and figured if all went well, I would save time and money. I tried Star again and was pleasantly surprised. This time the salon was more modern, reasonably priced, they had different shaped nail tips, lots of colors, and EXCELLENT customer service. I found a new nail salon. I was always on time for my appointments, tipped well, and all was going great. Probably around May or June 2022 I started noticing unfavorable changes i.e., appointments not being honored, appointment times not being honored, higher prices, etc. I got a pedicure from a young lady who appears to be in training. She did good on the pedicure, but the paint job was horrific. They have an online booking site through google and/or Booksy. Linda was listed as an option to do my pedicure but of course when it was time for my appointment, she had pushed me to the young lady. If you don't do pedicures, then remove yourself as an option for people to make appointments. The last two times at the salon were the tipping point for me. I will not be going back. Right before my vacation I got my nails done on June 17th, 2022. I have higher nail beds which can make my nails look thick very fast if the technician is not skilled. I believe Linda is skilled enough to find a balance because early on my nails looked great. Due to her always running late for appointments she was not taking the time to ensure my nails looked their best. My nails were looking super thick the last few times. I asked her very nicely to please thin out my nails which I can tell annoyed her but as a customer I have the right respectfully to ask for what I want. She filed my nails so thin that day, I knew she was trying to prove a point. My second day into vacation my nails polish started peeling off on multiple nails and I had two cracks in my nails. The cracks were uncomfortable the whole trip. Upon my return I made an appointment for June 24th. I sat down and said to her I was having two issues with my nails: first peeling and cracks. She had such an attitude and was trying to overtalk me. I am a very laid-back person, but I was not taking her disrespect. We had a somewhat heated exchange while I was seated at her station. We did not yell but talked firmly to each other in an agitated tone. My point was as a technician there was a middle ground to doing my nails, she knowingly filed my nails too thin. All she had to do was thin them out without compromising the nail structure. I have been getting my nails done 20+ years and technicians with experience know how to navigate doing my nails. Linda early on did my nails much better. At the end of my appointment, she messed up the gel polish but instead of starting over she kept going (pictures included). At this point I knew I was never coming back and didn't want to upset myself any further. I will be fair and share that she did not charge me, but she shouldn't have based on the service I received. I still left $15 because I don't need anything for free and that isn't what I was looking for by telling her about the issues with my nails. She was so rude, condescending, and arrogant. Nothing like the person I met when they barely had customers. My advice is going back to providing quality work and customer service, or you'll continue to get negative reviews and lose customers.

    I've had really good experiences here before but I'm a bit bummed after today. I paid $80 and there is so much left over acrylic on my cuticles and my fingers!! She was basically wiping monomer all over my finger as she shaped them, to the point where I complained that my fingers were burning... The shape is good but detail work was rushed so I'll have to clean the edges up with a Q Tip and some acetone. I'm a licensed esthetician and I could do my own nails but I pay for the convenience and expertise of nail artists. I don't mind paying for a great set, but I shouldn't have to clean acrylic off my fingers for that price.

    Nail art
    Peggy D.

    This is my 2nd time with star nails. Professional and awesome work. Highly recommend.

    Jessie S.

    i was recently introduced to this nail salon and now i'll never go anywhere else!!! very friendly and accommodating, skilled techs that can do whatever you ask for! prices are very reasonable!

    Dip powder natural ombré on my real nails.
    Kati F.

    This place is INCREDIBLE! I moved from LA back to the east coast a little over a year ago and haven't found a nail place that I love despite looking in NYC and Boston and this place is the best place I've found since moving to NY and being back in the east coast. Nicky is absolutely the best and I plan on making the trip here every 3 weeks for my nails. I left extremely happy with the results!

    This is the first set from the other salon that kevin fixed for me.

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    2 years ago

    Amazing!!!!!! 10/10 5 stars all around. Perfect atmosphere, service, and the way that they never miss

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    3 years ago

    Awesome! Service was great.. Pleasant atmosphere and reasonable pricing. I'll rerun again and again! My new go to nail salon!!

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    Page 1 of 2

    Ask the Community - Star Nails

    Anyone know the cost of nail extensions (acrylic, tips, etc.) currently?

    i paid 55 for a full acrylic set

    Don’t See Your Question? Ask Away!

    Review Highlights - Star Nails

    Linda did an amazing job on my dip nails, the fastest I've ever gotten my nails done while still looking amazing!

    Mentioned in 5 reviews

    Read more highlights

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