After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

Installed fast. Thorough job. and good communication with me. Thanks so very much.read more

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

I had The Honest Plumber come out to install both a Moen Flo device and a gas shutoff valve, and I…read morecan't recommend him enough. On the first visit, the wrong part was ordered by me, but he didn't charge me for the trip and had zero frustration about coming back. When he returned, he reconfigured my pipes and completed the installation flawlessly. We even had to wait nearly three hours for the PG&E inspector, and he stayed patient and professional the entire time. His pricing was lower than other quotes I received, the work quality was better, and communication was efficient from start to finish. As someone who's owned homes and dealt with plenty of contractors (and who people sometimes assume they can upsell), I really appreciated that he never tried to push extra work or inflate the job. Just honest, straightforward service. If you need a plumber you can actually trust, The Honest Plumber is the way to go.

As many of you - I depended on 4+ star reviews to help me decide which vendor to use. Happy to…read morereport the Yelp community didn't disappoint. Great communication from the start. Transparent about service call, pricing, and transparent about worst case scenarios. Arrived as scheduled, was professional and delivered a speedy service. Highly recommended.

Giovani picked up my call, quoted me before arrival and fixed my clogged drain in under 15 mins…read more Excellent response time and arrived to the property on time. Lowest price after calling other services in the area. Will keep number for future use!

Giovani just left after installing a replacement gargabe disposal and I have to join the chorus of…read morevoices giving him and his company rave reviews! He was so fast and efficient in that he performed the installation in only 30 minutes. Moreover, his price was the lowest of all of the quotes I received. Even though he found a piece of the pipe was cracked that was not known until he did the inspection, he did not charge any more than the original quote, even though he had to use a part for the repair. Amazing! I will definitely be using him in the future and will highly recommend him to all of my friends and family.

My tenant told me AC doesn't work, I went to check the thermostat, it looks fine, then AC seem to…read moreworking again. The next day, I got another call the AC failed to work again, I replaced air filter. But the next day, tenant again said the AC doesn't work. Finally, I realized it's out of my ability. I called IRBIS to check up. IRBIS sent technician Christian Lopez to my rental house, he carefully asked the symptom from me, since I don't live there, he again asked directly from tenant to get first hand information. Then he checked up thermostat, and outdoor compressor, measured the air temp from ventilation. Finally, he told me that he believed the AC is working, even though it already has 21 years of age. Because my tenant doesn't run AC during the day, so the room temp goes too high, by the time they came back around 9pm, outside temp is low, but inside is hot, in that situation, the old AC is not able to bring the temp down. So he suggested tenant to run the AC little early during the afternoon, see what happen. The AC works so far. Christian and IRBIS are very honest and professional. I definitively recommend them if you have AC problem!

My Irbis technician, Eduardo, performed a checkup of my HVAC and installed a smart thermostat. I…read morecannot be more pleased with the quality of his work. Also he worked fast and answered all my questions. He had a large depth of knowledge about the systems he worked on. He was pleasant and was patient with my many questions. Thank you, Irbis, for sending Eduardo out to do my jobs. I look forward to dealing with Irbis again, especially Eduardo.

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Contact efficient for a quote, they are competitive and offer me a time window the very next day,…read moreshow up in the given window, take care of the hot water issue. Price: competitive Timeliness: on time Quality: top notch Responsiveness: super fast Piece of mind: priceless I am a happy camper

Hired Water Heaters Only to replace a residential water heater in Hayward. They came out the same…read moreday and completed the install within a few hours of the call. However, often the truest test of a quality business is how they perform when things do not go well. In my case, I had to go four days without hot water because the unit I received was defective. The day after the install we found the tank had shut down, no hot water. After a reset and restart done over the phone with the installer assisting, the unit unfortunately failed again a short time later. The next day which was a Saturday, another technician came out to swap out the heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He removed the bad insulation, vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again, after we got one lukewarm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a new model of a different make from their supplier, we got the replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. However, I could not have asked for a more timely and considerate treatment as a valued customer of this business.

This company is amazing for installing tankless water heaters. The value is much better than the…read moreother companies and the knowledge they have on these systems is terrific. The installer did a great job taking out the old tank and replacing with the new system.

In 30 years of living in the Bay Area, Dan of Bay Rooter and Plumbing is our favorite ! He is just…read morea wonderful man. Honest, professional, good communicator, will not leave until the job is complete, and he is meticulous and careful in his work. Always has very reasonable rates, but more than that it is rare to be able to work with someone whom you never second guess and in whose work you have complete confidence. Cannot recommend him highly enough. His scheduler and contact person is also excellent. Very organized, prompt and also communicates well. Really great company!

This is the second visit of Dan and as usual the outcome was professional and efficient. Dan as…read moreusual got the job done and all is well and flowing again. Bay Rooter is the to go plumbing company to get to job done.. Kudos to Dan. Benisons.