There's a lot of construction outside this building but the inside is very clean and has a welcoming atmosphere. Riley at the register was really friendly and easy to talk to. I got the impossible breakfast sandwich and the strawberry açaí refresher which is great for the summer heat. If I was ever back in town I would definitely stop by here again! read more

I have never been a fan of Starbucks in the first place. I do not like coffee but Starbucks does have some food that is pretty good. Their pastries are pretty decent. The prices of the drinks are very expensive. When I went to Starbucks the lines are atrocious. The store is very crowded. Overall Starbucks is overrated. read more

Perfectly located on our drive from Boston to Amherst! We flew into BOS on the red-eye and headed toward Amherst when we found this Starbucks. I was almost ready to have coffee at a Dunk n Donuts (gasp), since that seemed to be the prevailing coffeehouse in these parts. Thankfully, my app saved us from that fate, and we found this Starbucks! Lots of local school kids (mainly teenagers) coming through on their way to school. I also saw some interesting parking and quick running in for the take out. The inside of the store isn't very big, but that might be because a lot of their business is order ahead and pick up. I had my usual Americano and a chocolate croissant. Yum. read more

Starbucks - Coffee & Tea Near Me - Acton, Massachusetts

This Starbucks was a lifesaver on a trip from Boston to Amherst. After navigating the streets of Boston and managing to skip all the tollbooth's we were heading towards Amherst and knew we needed coffee desperately This was easy to find and was a good place to stop for a break. We arrived during the rush hour when the space for drinks that were ordered ahead was over-flowing. There was a constant flow of customers picking up drinks the whole time I was here. The baristas were efficient and busy. Parking was easy with lots of spaces. There is also a drive through. There are quite a few outside tables. There is also room to work inside. read more

Starbucks - Wall art. - Coffee & Tea Near Me - Acton, Massachusetts

It's not a regular Starbucks, but it is really cool to see the amazing location, beans roasting, hopping servers! It's a very busy place! read more

Starbucks - From the sweets and drinks side. - Coffee & Tea Near Me - Acton, Massachusetts

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Lattes and cold brews are always delicious. Orders are prepared quickly. Shift manager, Brittany, has an upbeat and fun attitude. She has a great hard working team with lively energy. The ambiance is fun with awesome music (my six year old daughter has danced to the music on occasion). read more

Today may have been my last visit. I am consistently the only person ordering coffee. Everyone else is buying ice cream drinks, etc. They are still clinging to Covid so no re-fillable cups. And you can't add your own cream. Might have to find a new coffee place. I gather Acton coffee house is still buying into the hysteria so cross them off the list. Blackbird? They might be wearing hazmat suits, too. Can we have a Peets? read more

Girl with green hair and gages has a terrible attitude. Everyone else working was lovely.

Since there is no way to contact them in the app and no one is picking up - this is close but not what was ordered read more

Starbucks - Reading comprehension - Coffee & Tea Near Me - Acton, Massachusetts

Shout out to the Manager Hector this morning for taking care of an order I thought I placed in Acton but went to Concord. Great customer service and pleasant to boot! Thank you!! read more

Just sick of baristas with a crappy attitude. Honestly is it to hard to be civil? Not the first ti.e either.

This is supposed to be a Venti Vanilla coconut milk latte.. where is the rest.. this will probably be my last time to this location. For what I pay I would like a full cup read more

Starbucks - Is this what I paid for? - Coffee & Tea Near Me - Acton, Massachusetts

We know things are crazy with COVID, but the manager refused to let us let our child use the bathroom. We are very serious about the COVID protocols and would have worn masks and kept very clean. We did not come in just to use the bathroom--we even bought coffee and a snack. The manager was rude and evidently doesn't know what it's like to have a kid that cannot hold it in. read more

I appreciate the care they took with COVID so they deserve another star. The drinks are definitely made quicker than before, which is also fantastic. read more

I was here at 4:30 on Friday in February '23 hoping to have a quiet cup of coffee and was horrified at the noise made by the Starbucks staff. It was literally unbelievable as they yelled, laughed and chattered to each other across the shop at high volume. To top it off just as I was about to order the staffer walked away to hear a story from another staffer rather than take my order. Don't come here to work or have a quiet chat with a friend at least during this shift. read more

Overall, this is a great place. Parking can be a little confusing, but they've got plenty of "customer only" spaces since there's no drive-thru. In the early morning when commuters run in the lot can be full and the line is usually 2 minutes, but you'll probably get in and out within 5-6 minutes because the Baristas seem to work together really well. I've always had very friendly Baristas who are good listeners - they can customize your drink without messing up - which is rare at some Starbucks where one person takes your order and a different one makes your drink... so props to this location! I'm giving it 4 stars because I got a grande Pikes today and the coffee tasted like it had been sitting out for too long - it wasn't gross, but it wasn't nearly as fresh as Starbucks usually is - especially for a morning cup, which was pretty disappointing. I got through the line pretty quickly though because most people were ordering Espresso drinks - which are obviously always fresh, unfortunately, there were probably 5 people who had already ordered at the time and they were all still waiting even when I was done mixing splenda and milk to my coffee. Today I ran in and out, but this is one Starbucks in the area where you can actually sit down at a table and chat with someone, or sit and read or work by yourself. Yes, the tables and chairs do fill up, but they've probably got 6 or so tables for 2 and then probably 5 big comfy chairs - which is a lot more than most Starbucks stores. They've got a decently large selection of pastries and other sandwiches/food if you want to eat there, and they sell a variety of coffee and cups which are great for gifts. read more

Great service and a really nice atmosphere. It's usually pretty busy but they do a great job getting what you want and in the time you need it. Everyone that works there is always friendly and very courteous = just a bunch of great people - but the barista Tatjana is a standout in this place, she is the BEST!!! read more

Starbucks - Always clean and plenty of good stuff to grab and go! - Coffee & Tea Near Me - Acton, Massachusetts

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tell me why you idiots gave me extra ice and no strawberry's when i asked for no frikin ice and extra strawberries

I've never been much of a Starbucks gal - it's almost like you need to learn a foreign language just to order a cup of coffee. But I was looking for some free wifi while I killed an hour of time and decided to give this place a try. It's Starbucks food and beverage. Meets the corporate standard. Service is slow - just like any Starbucks since it takes so long to make one of those froo froo coffee drinks. I was most disappointed in how dirty this place was. Only 1 table occupied - the rest of the tables were dirty. Lots of napkins, straw wrappers, sugar packets on the floor. I counted 4 baristas behind the counter with nobody waiting in line. read more

Went to this location and had wonderful service but, I ordered 3 shots of espresso and all were missing from my drink. So I got a dirty chai that came with NO espresso. read more

I've been a regular for years now. I used to love this place, this was my favorite Starbucks. But in the last few months, I have avoided coming here because service is inconsistent. I went in yesterday and had to wait outside for an extended time in the cold. This place is unpleasant, drive somewhere else. read more

This is my absolute FAVORITE Starbucks that I have visited in Massachusetts (and I have been to many!) They are always incredibly friendly upon arrival, prompt and deliver your coffee/pastry with a smile. My boyfriend and I visit sometimes early in the morning and other times later in the afternoon. Both shifts are equally friendly and proficient. That says a lot about this location. Also of note, Taylor always goes above and beyond to please the customers and make them feel welcomed. He mentioned how wonderful his manager is and what a wonderful place it was to work. That truly shows. Great jobs guys!!! read more

yikes...this place is filthy, Starbucks should come and see what a trashing of their brand is going on here. That coupled with the absolutely slow service makes this bottom of the french-press of Starbucks. Frankly, I was really taken aback, usually a Starbucks is decent for places to sit, etc, but I will need to scour my laptop and my shirt sleeves - from the state of the gunk stuck to the table and floor, it has been days since these things have been wiped down. Also, lots of hand written warnings/notes about machines broken, items out of stock, or things they cannot do - including warning you up front about having to wait longer - this is like some dude went out and bought old starbucks shit, and opened up his own - rogue Starbucks. read more

This place has gone downhill. Please train your staff in Customer Service, and please train your staff on how to use a register.

They make a great Grande Caramel Frappuccino with whipped cream. The staff here is fun. I find that very important with their pricing structure. read more

A Starbucks is a Starbucks is a Starbucks. But this one stands out for its service. Not often am I offered a free 4th shot in my latte, instead they will normally dump it down the drain per store policy. The layout is great. Same for location. Parking lot is an easy in/easy out. This is what I expect out of a well-designed 'bucks. read more

I've been going to Starbucks in Acton for years. A few months ago I would have given it 5 stars. However, several months ago, a new manager ("Bree") has made the trip very unpleasant. She's surly to the point of angry (voice tone, lack of friendliness and abrupt gestures) and clearly has some anger issues that she is taking out on the other staff. It's really hard to watch and have to be in that space. I'm probably going to go to another location regularly (concord or boxboro) until they get rid of her (inevitable).  I'll also complain to the corporate people.  This morning topped it---two barisstas were overwhelmed trying to serve and also take orders from customers.  It seemed they were short-staffed. Nope. Bree finally emerged from her break--angry-looking of course--and begrudgingly pitched in.  Someone needs to know what's happening in Acton. read more

This starbucks team has issues. Including creating mobile orders and not putting them out where the patrons can see them for pick up. After waiting patiently I found out they had put my order on the shelf and not on the rack with all the other mobil orders, thereby forcing me to go to the register and ask for my order. The manager of the store offered no apology and even laughed it off as "oopsie, a mistake". No offer of a free beverage, just move along. I've had constantly bad service at this location over and over again. I called corporate and advised them about this store. I refused a refund to drive the point home how bad it was. read more

Really a disappointing visit. Unfriendly staff and painfully slow service. Definitely a location to avoid.

Bought tea for 3.50$ which is already very high. Cup came with half ice. 3 slurps and that tea was gone. Fuck Starbucks. All hot food they serve is awful. Coffee, pastries, and free WiFi are the only positive thing Starbucks has going for them read more

I don't drink foofy coffee. I drink strong, black, raw coffee. I will say that up front, because I can not really rate coffee shop baristas - only the cashiers and venue. I frequent this 'bux over other options because I have a pile of saved of gift cards, so hey, free coffee! Also, I very much enjoy that coffee. I bring a travel mug (Oxo, never, ever leaks) which makes my free coffee a bit cheaper. Parking is usually cake, and service is very quick. Occasionally there is a line, but rarely does it take long - unless there's a guy charging 20 gift cards for last minute Xmas presents. Yeah, that was annoying. Food is as expected at any location - except here are no CAKE POPS - grr. But I rarely get food anyway. The space is nice and large - with some outdoor seating which is a nice perk. The staff is usually very courteous, and no one flinches when I pay using the Starbucks app on my phone. I have two gripes, however. First - iced coffee goes through the barista?! its coffee and ice, in a cup. I hate.. HATE.. HAAATE waiting in line behind all the venti-light-whip-lo-fat-one-shot-sweetened-with-a-kiss customers. I just want my coffee. If I were reviewing in the summer, after waiting for an iced coffee, I'd probably give them 2 stars. Other gripe - the road leading to the parking lot. It has this dip - and I mean DIP - that is diagonal, so each tire on your car hits this thing, sending coffee rocketing in all directions if you are not careful. Its really a horrible situation to have next to a coffee shop. Another reason I try to stick with my travel mug. read more

Did not realize this was a high school cafeteria. This place is packed with high school kids eating their lunches from other establishments and home bought. I'm surprised Starbucks permits this. I thought I could come here for a quiet cup of coffee. This is NOT the one to come to. read more

So I'm picky about my coffee, a bit of a coffee snob. I also like my coffee shops to be comfortable. I love this starbucks because the staff is super friendly and usually there is a table or sofa chair available. As far as accuracy on the barista end of things I've never had a problem. They are consistent and efficient. I would add that if you are a computer user and like to sit down for a while they have limited outlets and I would recommend bringing a power strip. A lot of students and teachers go there after school and so the plugs go fast. Oh! This starbucks also doesn't mind if you stick around of more than an hour or two. My writing group meets there and we've been there for nearly three hours. I've been to others and they almost kick you out after you finish your drink. There is outdoor seating for the warmer months which is amazing and a private parking lot. The lot does tend to fill up quickly though and there are a number of reserved spots for other businesses in the building which you cannot use. All in all one of my favorite 'Bucks around! read more

I was one of the first customers 5-10 years ago and went to this Starbucks 20-30 times per month. They have almost always been good at getting the drink right and having great employees. However, last month they "renovated" and turned it into a people herding place - move 'em in and move 'em out. I used to be able to meet my husband or daughter for a coffee or tea. It had a community feel to it. When they renovated they took out all the tables that were good for meeting a friend for a cup. There is only one high long table and 3 two-person high tables... not so good for the child that I used to take there either. The only low spot is shoved in a corner with two seats pointing out the window. I am sure they were required to do this for handicapped. This, to me, means Starbucks is not interested in the community but is instead interested in herding people in followed by moving them out. Lastly, unfortunately their store was not very clean. The floor, tables, and windows were always dirty. I know they were very busy but that just means that they have to work harder at cleanliness. read more

Another disappointment. Maybe they substituted the "espresso" with the gasoline next door. First time I ever returned a coffee.

Lines are long and it's often crowded by teens, however the products and service are excellent

Something to take to heart: don't go on a rant about standard Starbucks policy to a customer when you yourself did the exact opposite. Don't blame the customer for your mistakes. Don't blame the customer for your short comings. If you make a mistake, own it. This location is so hot and cold with service and consistency it's absurd. Even at the height of rush hour in midtown Manhattan you seldom get this type of customer service. read more

This S'bucks location has been messy/dirty every time I've been there. Parking is problematic in that they do not have sufficient designated parking spaces. We usually have to park in the strip mall's lot across the street; not tragic, but annoying. The young women who work there seem more interested in each other than in the customers. read more

I love this Starbucks because they have ample parking and plenty of space to sit. The people that work here are super friendly and will remember you and your drink it you frequent it often enough. It is nice when you are recognized in this busy world! read more

Rude staff, very disorganized, took forever to get my drinks...won't be going back to this location any time soon.