Very very nice staff everyone is always kind! Busy location but everything seems to run smoothly

Honestly this location could do much better. How does one mobile order a chai and then receive a matcha??? I've ordered things and then they're missed completely. read more

This is one of the worst Starbucks you can go to. Things are constantly wrong, misplaced, not to standard. There is no quality service. I have given them plenty of chances over the years because it is nearby, but you're better off going literally anywhere else. There's one down the road, and personally the best one is off 17th AVE one exit north 405 in a different district with arguably better management. Not to mention you'll get parking tickets in the lot which is not directly Starbucks fault but just so you're aware if you plan a long stay. read more

Very new, spacious and lots of different work areas and lounging. Quick and friendly service! Lots of parking in this plaza read more

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This is the closest location to my college so I go there often, but mean employees. They do not make my order correct. I had to ask them to remake for a couple of times which I never do at other places. Ambiance is good but nothing else. read more

This location has always had good food and service for me. Drive thru window is always friendly and social. The back part of the store is great for studying, or quiet work meetings. read more

Drinks were ok, but we had ordered ahead and when we went to the drive thru to get our drinks, my husband got them and asked: what is this one? so he could know which one to pass down, and the girl at the drive thru just said: "well it's whatever you ordered". We didn't appreciate the attitude, we just wanted to know which one was a chai and which one was the flat white. ‍ read more

The most organized Starbucks I've EVER been to. Staff were SO incredibly friendly and even took the time to ask how my day was. Not to mention, the drink was so delicious! I'll be back! It was just so pretty too! read more

Starbucks - Pink drink! - Coffee & Tea Near Me - Bothell, Washington

This is the dirtiest Starbucks in the area . The tables are NEVER clean , floors dirty , garbages overflowing and when I go to order and there's no one on front of me , I get ignored half the time . Since it's close to my house I've gone at different times and it's always the same situation . Management- where are you? read more

Love the location of this Starbucks but sadly they almost always mess up my tea drink. My order is a tall english breakfast tea in a grande cup with 2 raw sugars and half and half. This gives me only 1 tea bag which is what I prefer. Today they gave me two, which makes it too strong and gross in my opinion. I didn't notice until I was at my destination. Bacon gouda breakfast sandwich was yummy. Employees were friendly and service was fast. read more

Starbucks - Breakfast bacon gouda sandwich and a tea. - Coffee & Tea Near Me - Bothell, Washington

This Starbucks is so convenient! The staff is very nice and friendly. I had a Mango Dragonfruit to drink and it is so delicious. This is my favorite drink! You can also get it with lemonade or tea or just plain dragonfruit. All varieties are delicious. I also had a Sausage egg and cheddar sandwich and it was delicious as always. I did notice that the size of this breakfast sandwich has changed to a smaller size. It use to be larger which I prefer but it is still delicious. The area here is nice. The weather is very pleasant. I do think more tables are needed outside. When you come here you will have a very enjoyable experience. read more

Starbucks - Mango dragonfruit and Sausage egg cheddar breakfast sandwich - Coffee & Tea Near Me - Bothell, Washington

Love this Starbucks! It's obviously a great perk I can walk to it from my apartment without barely having to go outside. The staff is always really friendly and gets my drink right 100% of the time, repeating it back to make sure they have it (I really appreciate that because when you're wearing a mask, it REALLY muffles the sound and in a coffee shop, that makes it really, really hard to hear!) I love how they are trying to reduce contact with the handoff of drinks and snack by using baskets - not sure who thought of that, but well done! Also appreciate how a few tables are open to use the wifi, and opening the patio up so we can take in this lovely weather while those of us who need to still get work or studying done can enjoy our coffee with the sun as well. If you are ever traveling through and need some caffeine or a snack, this is SUPER easy-to-get-to sbux, and hardly ever a line. read more

This morning at 8:00 am, I went through the drive through as was helped by the sweetest boy! I have a sweet spot for people who are unaware of their abilities and I could tell that he was nervous and shy spoken but he did so well in communicating and creating a positive experience for myself. He was quick with my order and change and was extremely kind and appreciative when I informed him that he could keep my change. I am writing this review because I hope that the management at this location rewards him for being an amazing employee! I wish I knew his name but I do not but I purchased my drink right before 8:00 am on June 5, 2018. Please let him know that he is doing an amazing job! Thank you! - A very satisfied customer read more

I ordered one cappuccino with caramel topping (my favorite) and one spinach breakfast. Everything was good. The girl (blond) who served me was kind and nice to me even with my poor English. Thank you! But one thing I noticed in this place that they have a problem with good cleaning ( for example the lamps are in terrible dust). read more

Starbucks - Coffee & Tea Near Me - Bothell, Washington

The sweetest employees ever. I only moved here about a month ago and from day 1 they were so kind and friendly! It's always very clean inside the Starbucks and I've never had an issue with my drink/food. The atmosphere here is the best!! read more

This is one of my favorite cute and convenient Starbucks locations. It is in a newer little strip mall with some other great restaurants and shops located right off of the I-405 Exit 24 Beardslee Blvd exit so you can jump on or off the highway within 30 seconds. I usually order ahead using the mobile app and the always-friendly employees have my food/drink ready to go when I arrive. The drive thru is usually pretty speedy and easy to get in and out of. The inside of the store feels a little small but has plenty of seating and is super modern and clean. read more

Clean! Quick! Friendly! Starbucks stores are a little hard to rate because they are generally the same. But this one is part my morning ritual, and I wouldn't rate it if I wasn't a fan. I have been to several Starbucks stores that aren't well maintained or don't feel very "Starbucks-y", but this one I actually enjoy going to. I love the variety of tables, patio space, drive through availability, and location. Right off the highway, very fast and friendly. The inside has expansive space for meeting with clients or studying. I am known to drive out of my way to something further if I am not a fan, so thankfully this store is in great condition. read more

The staff here is amazing! There is an extremely sweet lady who is always at the drive thru. She greets you with a big beautiful smile and gives you your order exactly how you want it! If a mistake is made, she changes it up in less than 1 minute. Their drive thru service is wonderful, extremely quick, and even if you see a "long line" trust me, it will be over in 40 seconds because that is how quick they are! Everything they make is fresh and all their sandwiches and pastries smell wonderful! read more

This is a very busy and loud starbucks. You almost have to make a reservation to even get a seat. They do not even have nitro cold brew even though every other starbucks I have been to does. I am not impressed. read more

Still new considering the whole plaza is all new. The location seems in a kind of isolated area of Bothell but its not too far from i405. The establishment stays fairly busy and likely most of the activity is from the UW students and the apartment complex surrounding. The area is really nice and the Starbucks matches that niceness of its surrounding. The Starbucks here feels homey with a dark color scheme and mostly wood furnishing. There's even a section in the back that wraps around that's a bit more quiet if you need to work and study. The staff is friendly and speedy. Even though there's a little, there's never a long wait to order or receive your order. The quality of beverages and food are at the expected Starbucks standard. I enjoyed coming here and plan on going back. read more

So far so good first time at this location. I've noticed it always comes down to the employees working. If they have the right attitude consistency is spot on. I don't stray from an iced mocha and it's good here read more

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While I've only visited this Starbucks a couple of times, there are a couple of glaring issues I've ran into. First, the morning cashier's don't seem very friendly at this location. I understand the stress of working in the morning and dealing with grumpy individuals who haven't had their coffee yet, however a smile would go a long ways customer service wise. Second, each time I've came in for food, they've messed up my order. Both times the item they charged was more expensive than the item ordered, and the cashier did not notice the difference and offer to refund the overage amount. I believe part of the reason that the food was messed up is the cashier did not repeat back what I ordered, i.e. "That was a english egg-white muffin correct?" If the cashier's used better habits, and slowed down in what they were doing, I believe it could go a long-way in preventing wasted food and drinks. Finally, each time I've come into this Starbucks in the morning, I feel there isn't enough employees working. Everyone in the building has an overtone of stress in their body language, and it makes me want to leave the establishment as fast as possible. Overall I've experienced much better customer service at other Starbucks, but I believe the customer service here can be improved by an increased interest in the customer from the cashiers, following better "scripts" while serving a customer (ex: confirming order, being polite), and having enough employees working to make the establishment feel less "rushed." read more

Great location. The service is fast for both drive thru and walk up. Inside the store is clean and the lobby has a good amount of seating. There's even a large conference style table in the back for a larger group. Staff is friendly and drink quality is always very good. read more

Starbucks - Coffee & Tea Near Me - Bothell, Washington

Staff is friendly, if they're out of anything they come up with smart alternatives. Visit here regularly on my commute home from Seattle.

Always busy, but mostly quick and always friendly. :) Consistant and great location too

Where do I start? Drive-thru or walk-in? The customer service experience was terrible. Very little consistency in the warm welcome and quality of service. Not worth my time to explain, SB lost me as a customer - forever! read more

Three cheers for great customer service!! These folks are busy, and sometimes it gets a little crazy in there. I get it. There are apartment buildings all around and a long line at the drive thru. The other day I branched out (SHOCKER!) and ordered something new. A peach green tea. I was so excited! Now, if you know me, you know I am ... ahem ... not skinny and always struggle with my weight. That doesn't mean I deprive myself, I love a treat, but I cut sugar whenever I can. I walked out and took a sip. SUUUUUUUUGAR! It was intensely sweet, I could not drink it. I was embarrassed but I went back in to talk to them. I was so happy at how they quickly asked me what I wanted instead and worked hard to make sure I was happy. I learned more about how they make the seasonal drinks and how I can order them w/o the massive amount of sugar. Kudos Starbucks team! I'll be back :))) read more

I like this location because it's close but there is another one by Staples that I really love. This one has nice people, you don't really get personable friends except there are a couple that are really sweet. I saw one that was regular for awhile during my break between jobs. Main issue is sometimes the wait lines are really bad. My mom also complains about how she waits and waits and doesn't even get her drink for free or a special credit for the next drink. I have gotten it a few times for barely waiting so I wonder if they have an odd ball system for choosing time spans on free drinks for customers. It's a nice location for the college though, as you can just walk there if you have a long break. Coffee seems to be very tasty every time I get it and they really listen to my odd orders with special requests (I have major allergies/diseases that prevent me from having certain products). In all, I recommend this place except for the wait times at random points of the day. I really haven't figured it out yet and I come here often. read more

I love having coffee here. The partners are nice and they still open during quarantine time. Very appreciate their work.

To my disappointment, I have to bring this Starbucks down to one star after the many, many times they have messed up my drink, causing me to have to circle around the crowded parking lot and back through the drive thru. I understand mistakes happen, but it has happened one too many times WITHOUT EVEN AN APOLOGY. Though I live upstairs, I will not be going to his Starbucks any longer. read more

I love this place. But please bring back the community table back. It was such a comfy place to do work!! The long stools and table are so uncomfortable. Please and thank you! read more

Thanks for the under-filled molten chocolate latte and foam on the no foam breve latte. And that's after the molten chocolate latte was remade because the cashier rang it as a mocha. Not worth the nearly $10, I expect better from Starbucks. read more

Starbucks - Way under on left, "no foam" on right - Coffee & Tea Near Me - Bothell, Washington

I love this store!!!!! Everyone is so nice and speedy! The store is beautiful and modern yet cozy! Their display wall is very unique and almost has a boutique kind of feel to it. This store is awesome! read more

The customer service is excellent. Baristas are always friendly . Coffee is always on point. There's a drive thru. What else could I want?

I frequently visit this location. (About 5 days a week). I buy the same thing every morning. Thank you to the staff who always remember my order. #yourewelcomeshultz read more

This is one of the worst Starbucks I have ever been to in the country. Unfortunately it's the one that's practically downstairs from where I live. Every time I order a simple passion tea with Splenda, in an empty store the staff just walks around stoned and giggling while I stand there waiting. Usually I go and sit down because it takes that long. Then they will laugh and apologize for the wait. Makes me miss my old Starbucks where they were so professional and would have comped a drink if I had to wait ten minutes. Forget about anything custom or more complicated. I've had to throw every coffee drink from here in the trash. Also not a good place to meet friends if you can't sit outside because there is no comfortable seating, just stools. Avoid this corporate death trap that squirts out burnt watery coffee. read more

Great location just off the freeway. So much parking! It's very spacious, has outdoor seating and a drive thru. The service is great with all the usual Starbucks menu on offer. read more

Customer service SUCKS. I wanted to love this location because it's on my way to school everyday but I only come if I'm dying for a drink. They're rude, unfriendly, and slow at what they do. I order an iced drink with whip and every time they forget the whip, I ask for some and they give me HALF the amount than usual... the whip is my favorite part?! Sorry you FORGOT to make the order right the first time. read more

I live near the area, so sometimes this starbucks i use is just for the convenience. Very rarely is my coffee made right, and i just don't have the patience to go the the drive thru again to get them to make it right. The last time i ordered i actually had to tell the girl how to ring up my coffee, because she was charging me almost 2 bucks more for a drink i normally get at any starbucks. The drive thru is usually very slow, and forget about trying to go in the mornings. I wish i could say i like them but their prices and service have me going elsewhere. read more

This is my favorite Starbucks in the area! Baristas are knowledgable and friendly even at the crack of dawn. They were quick to remember me and my preferences even at the drive thru. read more