I have always received excellent service at this location. Employees are friendly and cheerful, Once someone grabbed my drink from the counter and took off with it. The barista quickly remade my drink for me. She said sometimes people walk in and grab a drink. My dog loves the pup cups, and I always go through the drive thru when he is with me. read more

Starbucks - Waiting for his pup cup - Coffee & Tea Near Me - Carmel, Indiana

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I'm sitting here with my wife working on our son's high school graduation slideshow. The trash cans were completely full - to the point of overflowing. Speaking of trash... The girls working are absolutely trashing their coworkers. It is ridiculous and embarrassing for them. They are loud enough for us to hear. They are using a ton of cursing. Unprofessional doesn't begin to describe what I am hearing. Literally just heard, "Um, like, she isn't needed if she has such strict availability. Uh, I got promoted to shift manager when I was 18." Gross. The drink was decent, but it tasted no different than any other Starbucks, so I'll go to a less trashy place next time. read more

Not terribly inconvenient for those traveling, I tend to stop here because I know the area and like this particular location. If you're north bound it will be easier than south bound given the roundabout and set up of this location. Today is a busier day, so they were a bit slower and the bathrooms could have been attended too. Food and drink was on point with the quality I expect from Starbucks! Staff was friendly! read more

I love Starbucks. This is clean, well-kept, all workers are kind, and the food is as good as any other read more

Starbucks - Inside of Starbucks - Coffee & Tea Near Me - Carmel, Indiana

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A larger Starbucks with a workplace vibe for laptop working and enough space to spread out for meeting people. Staff are very friendly and efficient providing the high quality foods & drinks that are the signature of the brand. My standard complaint concerns the lack of softer, more comfortable seating that used to be standard and from which Starbucks is moving away. read more

It's a Starbucks-- what can you say. Good service. Easy to get in and out of the store and the drive thru.

This is my go to Starbucks. It's closest to my home and in a great location (although busy traffic wise especially during work rush hours or school). I stopped in yesterday to pick up a mobile order of a drink and some egg white bites. It was mid afternoon and not too busy. They weren't very crowded so I decided to sit inside and enjoy my warm coffee and bites. The atmosphere was very nice, it was fairly quiet and lots of open seats. For any of you Starbucks fans; hopefully you take advantage of their app. I maximize it to the best advantage possible. Winter Holiday season also has the advantage of some seasonal delicious drinks. read more

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This Starbucks has the worst service. I'm not sure who's doing the hiring but these kids are rude and lack common sense.

Stopped by for a quick drink. Service was fast as we went through the drive through. Asked for a pup cup but they weren't able to? Super clean inside too read more

Starbucks - Caramel ribbon crunch - Coffee & Tea Near Me - Carmel, Indiana

Pretty unhappy that I $7 for a half full Grande Cappuccino. I understand there is space for foam but a grande coffee should not be half full! This is what my coffee looked like after my 3 minute drive home. I had not even removed the stopper on the lid. read more

Starbucks - Coffee & Tea Near Me - Carmel, Indiana

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You guys just don't get the coffee experience. We have to go back-and-forth one for the coffee and one for the sandwich. There's no service level. This isn't a coffee experience. This is coffee work. read more

Needed something refreshing after playing disc golf at a park nearby. I came in here to get a bottle of water, and then the add for a pumpkin spice Frappuccino caught my eye, so of course I got one, haha. Too bad there was only one size for bottled water, which was huge and way more (and more expensive) than I would have preferred paying for. But I guess it was good to quench my thirst for the long drive home from Indiana to Illinois. I like how you can choose the Frappuccinos to be caffeinated or decaffeinated. I opted for decaf, because I didn't want the caffeine in the afternoon. The pumpkin spice Frapp is sweet but delicious. Yum! read more

Starbucks - Tall pumpkin spice Frappuccino - Coffee & Tea Near Me - Carmel, Indiana

I love this location. This is my first time here. It's so spacious. Plenty of friendly staffs. Lots of tables and outlet for work and study. Right now they decorate the store for fall vibe! Love it. read more

Starbucks - Coffee & Tea Near Me - Carmel, Indiana

Pretty quick service for it being very busy on a Friday morning! This location is very large as well, I assume a lot of people do work here! read more

Starbucks - two people standing in a coffee shop - Coffee & Tea Near Me - Carmel, Indiana

Wow. The drive thru was crazy long and there's very little parking. I parked and walked in can can't believe those people wait in the drive thru that long. I think it was a bank a long time ago. Shared with Jimmy John's. read more

Starbucks - Lots of room inside. Crazy drive thru line outside - Coffee & Tea Near Me - Carmel, Indiana

Ignoring a potential customer standing right in front of you at the ordering counter is the worst option for dealing with that situation. If you're busy poking your machine, at least great the person, actually make eye contact, and say you'll be with them in a minute. Someone needs Customer Service 101. I might as well get coffee at McDonalds. Besides that, the store was clean and orderly. Most of the employees were pleasant and personable. The music wasnt obnoxious. read more

Today we went to Starbucks at 116th & Keystone. I had an iced grande peach green tea lemonade. Delicious! The service was fast & friendly! However, I gave four stars only due to the condition of the store. Not the cleanest Starbucks I've been to, otherwise, it would have been a five star review . Sorry guys! read more

Starbucks - Coffee & Tea Near Me - Carmel, Indiana

It's Starbucks, so if you've been before, you know what you're getting, right? Service has always been great here, friendly and professional. They know how to make Starbucks drinks, so, again, you know exactly what you're getting. Nothing here pushes it into 5 star range for me, but I've always received fast, friendly service, and my order has always been correct. read more

I'm not sure how I've managed to never review this location! But, here goes... I've been to this location so many times over the years. Mostly drive thru. But when I lived in the area, I did occasionally come and do some work, away from my kids. The inside is a bit small and can sometimes be hard to find a spot. But it's a pretty busy location. I've never had a bad experience here. Does one ever, really, at coffee places? We bean heads love our caffeine dealers. My Peppermint Mocha today had a bit to much flavoring in it, but, it was still an uplifting cup of Joe. Altho, I do think it's total crap that the price of my favorite flavor goes up, simply because Starbucks deems it a "holiday flavor" right now. read more

Although I don't normally like to review chains, this Starbucks near my work is always on point. Their staff is very friendly and the drinks come out quickly. More importantly, they really take the time to get your order right. If you request customization on a drink, they've always got it right. The drive through can get a bit backed up but it's worth stopping inside! read more

Drive thru goes pretty swiftly. Always good service at this location. Only complaint is making a LEFT into you have to do u-turn and the condos by there do not want you to use their street as a turnaround... but I do anyways! Just tried the new honey almond milk cold brew.. I would like it a little sweeter so i'll get a shot of flavor next time! read more

A much better setup than the typical Starbucks with a huge open area and clean easy living and studying atmosphere that feels so welcome. This is what we need in any good coffee shop especially at these insane prices. I am not a fan of Starbucks continuously hiking prices without improving incredigent quality nor support their corporate tax avoidance through sneaky politics forcing us average Americans to compensate out of our pockets for their business trucks even thought they are a company started and run by the red white and blue. I do enjoy their incredible smartphone app which is very intuitive and offers all the necessary options for ordering but again The prices are not fair at all considering the massive amounts of sugar and overprocessed ingredients found in many of the menu items. Three of us did go out of our usual addiction to get a hold of the pumpkin cream which did us right. And a dragon fruit refresher which continues to be one of the few redeeming qualities here that I enjoy every time I try it, extra fruity and exotic actual pieces, not too sweet, and great hot day sip. I would love to see Starbucks become a more corporate steward showing others how to balance extreme popularity and mature responsible business practices. read more

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the drinks are usually good and the place is pretty much always clean. it has a nice set up for studying/working, but the music is always SO LOUD and obnoxious. I wear noise-cancelling headphones and i can still head the music over it. It wouldn't be that big of a deal if it was at least calmer music but it's so obnoxious that most of the time i leave 20 minutes after getting all my studying materials out. I just wish they would keep the music playing a little lower so people can people and conversate without feeling like someone has a speaker right in their ears read more

The newly renovated Starbucks is super nice! There are lots of chairs and huge tables. I love it! Before there were never seats in this store, but now I'm Sure we'd be able to find a seat at any time. It's really just very large! The parking lot is still very tiny and you have to go around the roundabout, which can be tricky. You must watch other drivers who have no clue or are in too big a hurry and will almost sideswipe you to hurry and park in a handicap spot. Well in the space between handicap spots. So rude. We live super close and pass by often so it's easy to come here, but usually safer to go to other locations. The new Strawberry Frappachino is excellent on a hot day! read more

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This is Starbucks. Chain. The only difference is that service is always on point, everything is fine right (if you ask for a non dairy milk, you get non dairy milk). My go to is Medicine Ball, kid gets pink drink, and wife gets coffee. Use Starbucks rewards to stretch your dollar. read more

Well it feels good to give a Starbucks 5 stars again. This Starbucks is huge!!! And the employees here have been trained great....finally some very personable and helpful employees! I've been longing to try the nitro coffees and the barista at the register recommended one for me to try. She wasn't bothered that I asked her and didn't rush me along. When my coffee came up, the other barista realized she poured me the wrong one and gave me that one plus the correct beverage. So now I've been sitting here for two hours very caffeinated! I will definitely be coming back...especially with the non-claustrophobic feel that this store has. I could hold a dance class here with all this open space! The only complaint I have is that parking is pretty slim, but they can't help that. I'll fight someone over a parking spot to come here and work! read more

Starbucks - Coffee & Tea Near Me - Carmel, Indiana

This place isnt closed it was just remodeled recently. It use to be my favorite starbucks to go to because the employees were so nice and always got my order right. But since they've remodeled it they've gotten new employees who are rude and rush orders. everytime i come they give me the wrong drink. idk it's just not worth it to go here anymore. i usually just get a simple latte and they always make that drink weird somehow do today i switched it up and got the strawberries and cream frap and they just left the artificial flavor in the bottom without finishing it. it's just gross and cringy. definitely the last time im coming. read more

Starbucks - Coffee & Tea Near Me - Carmel, Indiana

I come a lot for work and meet ups, not one of the best Starbucks but close to me. It's kinda weird getting into the this place if your going south bound 116th street you have to make uturn to get in, it's only one way in craziness. Other than that they have friendly and good service. read more

I like this Starbucks. It would my second choice in the AM. They are never out of anything like some other locations around. How can you be out of lids? This place rocks and the staff is very friendly. Thanks for being in you a game. I will see you Monday! read more

The remodel of this location is AMAZING!! The staff is great but they still struggle with slow speeds and parking is a nightmare. Hoping they figure out a way to fix that soon! read more

It has been almost two years now, but I will never forget. I had a craving for a Frappuccino and my dog and I made the atypical choice to wait in a long drive-thru line at this Starbucks. It took 40 minutes. When I got to the speaker, she informed me she would not be taking my order as they were now closed. I thought it was a joke. It was 4pm. On the nose. She said they closed at that moment - no further drinks would be served. Who closes at 4pm? This was not posted anywhere and I had started waiting waaaay before closing time. I justifiably was not happy to have just wasted this precious time I've been given on earth. As I drove away, past the drive thru window where she was serving the cars that had been in front of me, I honked in frustration. While literally handing another customer a drink, this "barista" yelled to me, "Don't come back!" And when I tried to complain to anyone at Starbucks - anyone - they all acted like they were too good to hear criticism, like my complaints were irrelevant to their bottom line. So - clearly the "barista" was an idiot and didn't realize how stupid it was to advise me not to return. Don't come back? Please - tell me why on earth I would come back. I'm actually "afraid" to go to Starbucks now because I fear I might wait in another Starbucks line - of any length, even one person - only to be told they are closed and will not serve me. The demand that I "don't come back" was so ridiculously stupid. Starbucks still owes me the 30 minutes they stole from me last time. I would have to be a dead, rotting corpse to be forced into another Starbucks. I'd have eternity to wait in line, tho even then I'd choose not to order anything. They literally lost a customer FOR LIFE - between the way they treated me and then the way they handled it afterward. There are many places with coffee that is equally good if not better, less expensive, and the employees and managers aren't so self-satisfied as to think they can treat customers like garbage and assume those customers will be eager to return. Like I'm such a masochist - thank you barista may I please have another? (And another what, by the way? I left empty-handed the first time!) What a joke. The McDonald's Frappe is cheaper, almost equally as good, and McDonald's staff run circles around the junky wannabe "baristas" they have at Starbucks. I live in a universe where Starbucks does not exist except as a measure against which I can evaluate other crappy experiences, because Starbucks is my Gold Standard for how a business should NOT operate. The Gold Standard in how NOT to act as an employee. The Gold Standard in how to repel customers and make them resentful forever. read more

This is the nicest Starbucks I have been to in a while. It is spacious, clean, and a little modern. I was meeting a friend up here for coffee after work, and while the traffic was hectic and busy, upon walking in I immediately felt at ease. Something about a smiling barista and the thought that coffee is on its way just puts me into a good mood. It also helps that there was so many tables so we could find a quiet area to catch up. I would definitely recommend this location if you plan on sitting and enjoying your coffee there. read more

Fantastic drive thru experiences! Friendly staff make that early morning coffee run that much better. Parking lot area can be confusing the first time you navigate it so please be mindful of your surroundings so ya don't spill that latte! read more

Ok, so I kind of had a change of heart once I attempted to leave this Starbucks. I had met up with a friend of mine and it was easy to see from the road - the building, that is. You know how Carmel roads are... with their roundabouts and roundabouts and roundabouts and... you get the point. The Starbucks was right off of a roundabout - a busy one at that. I am a huge fan of any and all Starbucks products, but leaving the establishment was a bit difficult. There was no EASY way of getting back to the interstate. I literally had to stand by my car for a few seconds (staring at the roads) to figure out which way I needed to go. ha May I add, I'm a bit directionally challenged - but even so, I shouldn't have had stress leaving a STARBUCKS. But, my white chocolate mocha was good. read more

This Starbucks was relaxing. I've never been at this location. I had a meeting with someone & I felt like CRAP! My sinus was kicking my butt that night. Thankfully I immediately ordered a medicine ball. Oh my, I swear within 15 minutes, I could breathe out my nose. I see why it's called a "medicine ball." In reality, it should be changed to "miracle tea." Because it was a miracle that I felt almost 100% better after taking the tea within 30 minutes. The staff was friendly & welcoming. read more

Starbucks - They almost spelled my name right :-) - Coffee & Tea Near Me - Carmel, Indiana

Four stars for being a Starbucks with a drive-thru, but minus one star for being a pain to enter/exit. This location is right near a roundabout, and there isn't a clear way to enter, so I ended up driving a block past it and circling around. Once you go through the drive-thru and exit, then THAT'S when you finally see where the entrance is. FYI: The entrance is off of Keystone. read more

OK, so this is not about Starbucks coffee or lattes. This is about service...quality or lack thereof. I am a past Starbucks employee so I do have higher standards, but I do believe that if I spend $700/year in Starbucks and a significant portion of it at this store, I want more for my money. This store inevitably gets my drink wrong once a month (at least). They are slow through the drive through and they do not offer the "experience" or "third place" that Starbucks boasts. They generally aren't very friendly and are ALWAYS (no matter what time of day it is) behind in orders, where it seems they only make drinks off one machine. I wish that they would take note of these issues and correct them. I know it's a smaller store, but that doesn't mean that there are less customers. As far as parking, forget it. It's near impossible to find and getting in and out is somewhat difficult since the redesign of the roundabout at Keystone Parkway. I love me some Starbucks but I only stop here if I "HAVE" to. Yes, I know - 1st world problems. read more

I have always been an avid Starbucks fan and regular customer. This afternoon, I waited in line at the drive-thru for nearly 30 minutes. There were at least 5 cars behind me as well. So when I got to the speaker, the woman discourteously stated, "I'm sorry ma'am, we just took our last customer for the day." She refused to serve me. How easy would it have been for them to communicate to us SOMEHOW that they would not take a single customer upon closing. They could send out a representative to tell us, or put their chalk sign in the drive - ANYTHING besides making us wait and the refusing us service. I mean - I got to the line 30 minutes before closing. It's unjust and Starbucks lost a customer. I have no guarantee that the same thing won't happen again. Starbucks clearly doesn't need me as a customer. read more

The parking is horrible at this Starbucks. I'm surprised there aren't accidents. The staff does a good job and they hustle, but the drive through line STILL gets super backed up in the mornings. It takes forever. The inside is small, I often have to wait for a place to sit. But--drinks are good, staff is competent and friendly, and if you do a mobile order, it's ready quickly. read more

I Always get positive attitudes here!Great Place to get your drinks made like you order them.Yes,on a rare occasion mistakes are made when reading an order,just not EVERY DAY FOR OVER A WEEK. read more