Best experience I've had at a Starbucks! I popped in to ask for some cream because a DIFFERENT location got my drink wrong. Without hesitation they said no way we are going to remake your drink. They were so amazingly sweet, I am very grateful!!!! 5 stars!!! read more

What happened? Who died? Service was great! Spelling- not so great. Will be returning! Nice and clean!

This Starbucks shares a location with a bank so the parking and drive-thru situation is a little unique. Service was friendly but it did take a bit of time to get a latte. There were only 2 of us inside and a few cars in the drive-thru with 3 baristas working. They have outdoor seating but no trash bins outside so if you have your pup with you and need to dispose of their waste, you will need to dispose of it elsewhere as their bins are only inside. read more

Worst Starbucks experience ever tbh. Stopped in 10/25 4:40pm to which there was no manager or shift lead present just a bunch of ill experienced employees working. Everytime u go there's a different policy regarding a water. Some staff will give you a water upon request and some won't and then argue with you upon clarification in policy. Formal complaint filed with the DM and corporate. Get it together. You spend hundreds here over the course of a week and when you would like to get a water separate after an order some 14 year old barista will tell you no. read more

Nitro cold brew needed to start today Great quick informative helpful service. Ambiance is quiet with enjoyable soothing music in background read more

The slowest Starbucks in the Denver metro area. Any time of day, no matter what. It will take over 25 minutes to get a simple coffee. Even with a mobile order, it won't be ready for a half hour after you've arrived. read more

Horrible service. Waited 20 minutes for a simple drink, only for it to come out wrong. Slowest Starbucks I have ever been to.

This is truly the slowest Starbucks I have ever been to. I watched 5 cars get out of the line. I would have to, but I already ordered online. read more

These Starbucks employees work hard, but just know it is super busy all the time and if you order online it will probably be ten minutes after it tells you on the app if it's anytime after 7:15. They've always gotten my order correct, but it isn't the place to go if you're in a hurry! read more

Ok the food was amazing!!! The service was incredible! Also the staff was so kind and the drinks are a chef's kiss!! read more

Starbucks - Coffee & Tea Near Me - Castle Pines, Colorado

A lot has changed since the last time I was here. I placed a order in line and walked over to get me coffee like usual. There were 3 girls working. Not one of them greeted me or even acknowledge me even after a five minute wait. I didn't want to go touching other peoples drinks due to how sensitive people have been with Covid. Even after I figured out which drink was mine they didn't even see me. Who's the manager here? I think some training is needed for your store employees. read more

I've been here several times before today but each time before I've only used the drive-thru. Not bad, I've never waited more than 10 minutes and that's when the line is backed up past the bank entrance. However, this is my first check-in to experience their dine-in service. My order went quick, the barista was able to give me great insight on the sugar free ingredients. They use Sucralose as sweetener. Not for me but that's a personal choices. Ohhh choices! So great to have them! Any whoo - sat outside and enjoyed the beautiful weather while I'm waiting to get my tires replaced at Big O' Tires just behind this location. How convenient!! The coffee and vittles are exactly what you expect from Starbucks. read more

Starbucks - Iced Latte & H2O - Coffee & Tea Near Me - Castle Pines, Colorado

Consistently the most challenged of all Starbucks, at least since 2017. There are good staff and bad staff, but manners were not high on their priority. The phrase, "are you packing up?" when the store closes at 5:30pm is a very poor way to address anyone... especially as I am standing by the table wrapping up my power cable to leave. read more

For the love of god turn off the disney music. Pretty hard to conduct business in a loud day care center. Wth read more

I am very allergic to cinnamon and EVERY time I've gone and ordered a brown sugar oat milk shaken espresso with NO cinnamon powder.... It is full of cinnamon powder. read more

On the way back to the airport from Colorado Springs, after guzzling a lot of water, I was jonesing for some caffeine - and got off at the next exit that indicated there was a Sbux! Castle Rock! Another Sbux with a Drive-Thru. Kind of a weird little building - they physically share the building with a bank, you go through a main front door, then bear left to the entrance for the Sbux. I got a tall coffee with room for cream to go. I was tempted by the baked goods in the display case, but I decided to restrain myself. As with the other Starbucks I hit in CO - the same applied - gorgeous mountain babes working the place. I had a friendly, almost flirtatious conversation with the one girl - she had the most amazing eyes! *Sigh* Colorado Rocky Mountain High! read more

Starbucks - Coffee & Tea Near Me - Castle Pines, Colorado

What can I say its Starbucks, a conglomerate chain that has grown to encompass the world, much like cancer does if you stop and think about it :) Their beans are burnt not roasted to perfection, their food is sad and overpriced not appealing to even a homeless person. They have no soul, so what do you expect from a big corporation such as Starbucks. On a good note I do see the Baristas always smiling and seem to enjoy working their and like what they do. read more

The worst Starbucks I've ever been to and I've been to many. They NEVER have everything you want and the workers don't seem to know what they are doing. Very odd for a Starbucks. read more

7 Feb 23 - Music was blaring in the afternoon. Could not talk on phone or hear to converse with anyone.

Convenient location. It is a bit odd that they share an entrance with the bank. I love having a drive-thru, but you cannot make a left out the parking lot by the drive-thru exit, which is probably what 99% of the customers need to do. Baristas were friendly, but management seemed to feel the need to interrupt the conversation despite not being that busy. read more

Starbucks - Interior - Coffee & Tea Near Me - Castle Pines, Colorado

It's a coffeehouse, nothing special about it and I don't think they have added . changed their menus in years. The food was up to par, but that was it, read more

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This is the WORST starbucks I've ever been to in my life! Went in, and was literally ignored for 15 minutes even though there was no one in line (no wonder), 3 people inside, and 2 cars in the drive-thru! Had to ask the lady if this was drive thru only and she replied "oh I saw you move to the left so I thought you already ordered" wtf?? Then I ordered a simple frappuccino and some stuck up annoyed looking dumb ass girl gives me the wrong order! wow - stay FAR away from this place and drive to the next location!!! THIS PLACE SUCKS!!!!!!! read more

I go to this Starbucks frequently since it's right by my house.. the baristas are all very friendly but when I went there recently I had ordered the turkey sandwich protein box to take to work. When It came time to eat my lunch I open the box to find a long black hair laying right on top of the sandwich.. anyone can find how this is absolutely disgusting and would ruin anyone's appetite. read more

Worst experience of my life! I usually love this Starbucks. It's usually the BEST! I go out of my way to come to this exact Starbucks. I ordered a chai tea latte and it was practically just steamed milk and a drop of chai. Can't taste anything! Customer service was adequate. Definitely could use a few tips on how to smile and be kinder. I don't know what happened to this location, but this was an awful experience. read more

Rude baristas... see below, not an enjoyable situation We mobile ordered, which is supposed to take 5-7 minutes, we waited twice that time. The drink they prepared was place in the drive through line. I asked where the drink was and the two baristas whispered to each other and then turned around, got the drink and pretend they never made a mistake. They never apologized for such a long wait. Mobile order at your own risk. read more

Truly Riveting experience. Heart pounding, Legs quaking, I was looked deep into my soul through the abyss of my pupils: "What could I get you today?" I was taken aback from such a display of chivalry. I will be returning. Making in a tradition each fortnite. read more

I've been going to this Starbucks for years. Everyone that works there is awesome but for some reason their chai tastes like booty. I don't know why but this Starbucks has the worst chai lattes but everything else is great. read more

I know the Starbucks which does not know how to use the microwave! It's a common issue getting cold food from Starbucks, so I always ask for my food to be cooked twice. Today's sandwich feels like it just came out the freezer, not the oven! read more

They made me an off menu green tea frappucino which really made my day! Quick and friendly service. Cozy and intimate while still having the space for you to pop your laptop open and do some work. It shares its space with a bank but it wasn't an issue when I went and I doubt it will be in the future. read more

We dropped at this Starbucks to get a pick up on our way home and the guy, Oliver, who took our order was probably one of the best baristas we've had. Not only did he take a big order and rocked it timely, he also gave us some good laughs and made our drinks taste delicious. Good hire and the place looked so comfy and clean. read more

A Starbucks is a Starbucks is a Starbucks. Or is it? There is something special about this place. Easy to get to. Right off the highway. On my way to Castle Rock. Hmm. A real doppio served in a real espresso cup. Sit for a moment on the leather seat. Relax for a second. The night awaits. read more

This place was my savor during college. 5am and a huge cup of joe. I went her recently to grab a tea and chat it up with a friend. It's spotless on the inside and boy is the staff friendly. And not the 'Hello how are you here's your drink bye" kinda friendly they're just plan old nice. Small chit chat with everyone being extra personable remember people coming in asking how they are doing. My drink was perfect. Came out fast. Came with not only a smile but a talk about how to enjoy the nice weather. They even offered to top my drink off with hot water as I was heading out. One of the best Starbuck in the Castle Rock area. read more

Awful store. About a 6-8 visits. Might have had once it was not a nightmare for a cup of coffee?? Da heck is wrong.

Worst experience ever. Food person licked fingers then handled food. It was disgusting. I almost threw up.

Seriously don't understand why they can't ever get mobile food orders correct at this location.

A trip to THIS Starbucks made me call the 800 customer service number and cancel rewards membership and have them refund the money that was on my gold card. I have been a gold card member with Starbucks since 2008. This visit single-handedly ended that. In one visit to one Starbucks I went from being a frequent customer usually more than three or four times per week, to boycotting them and bad mouthing them to every single one of my friends and family. August 22, 2017, approximately 11:20 AM. I pulled into the drive through. Ordered a Venti iced coffee with no ice. She repeated it back to me Venti iced coffee with no ice she said. She said will there be anything else? I said if you could be so kind as to put one packet of raw sugar in there I would appreciate it. She said no problem. I pulled around and was behind one car. They handed him a sandwich out the window. 15 seconds later he hands the sandwich back. Four minutes later they had him another sandwich and he finally pulled away. Not a big deal. That didn't bother me at all actually. Usually a four minute wait in the drive-through line would make me blow a fuse, but today I actually had some time to kill as I was waiting on somebody so I was just checking my email. I pulled up to the window and she hands me up a Venti iced coffee full of ice. I simply stated oh, I ordered no ice. She looks at me funny and takes it back and shut the window without saying a word. 20 or 30 seconds later she hands me a cup out of the window. I reached out and grabbed it. It was a Venti iced coffee with no ice and it looked like they had dumped it in a barrel of coffee before they handed it to me. It was soaking wet. Dripping from all around the bottom and the lid. It had coffee all over it from top to bottom. It dripped on my brand new car which unfortunately has cream colored leather upholstery. It dripped on my shorts which are unfortunately light gray. It got in my cupholder it got on my armrest, all over my car's console and all over me. When I looked at her after placing the coffee in my cup holder I looked her right in the eyes and sain REALLY?! She said oh let me get you a napkin. She comes back with a handful of napkins and returns my Starbucks card to me, and closes the window without saying a word. I am sorry I inconvenienced you oh genius lady at the Starbucks drive-through, by being a customer of yours. Trust me, it will never ever ever happen again. I'm sorry for the inconvenience to you. read more

This morning a woman with long brown hair who was working the drive thru window was NOT wearing her mask fully over her face. I refused to get my drinks from her cause she's face to face with people all day. No one else in the store was doing this. Me and my family aren't coming back if they're not going to take this seriously. read more

The drive through takes way to long anymore. Not sure what has changed but it is a bummer!

Nice enough place but too small for the influx of people we've had in this area. Now there is always a line. And inside can get too busy too. read more

If you want a randomly select flavor that is somewhat close to your order this is your place. The last 3 times I've been there the order has been wrong. Today, I ordered an iced mocha venti with an extra shot of espresso and 5 shots of raspberry. She repeated back the wrong order that wasn't close. After 3 attempts the order was successfully heard. I got a venti with no raspberry and 5 shots of mocha. To their credit it was a venti. Not sure how much coffee was in there because all I tasted was the mocha. Eat a piece of unsweetened baking chocolate and that's what it tasted like. Unfortunately I was already on the road and couldn't turnaround when I tasted it. Interestingly, I heard all about her 6'5" prom date who is the best basketball player and will be taller than her even with her 4" heels while she was talking to her coworker that was on break while she tried to make my extremely complicate iced venti mocha with an extra shot and 5 pumps of raspberry. 40 minutes later I still only taste Mocha. read more