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    Starbucks

    3.0 (47 reviews)
    ModerateCoffee & Tea
    Open 5:00 am - 8:00 pm
    Updated 3 months ago

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    Reviews With Photos

    a person holding a cup of coffee

    I work across the freeway. My coworkers and I frequent Starbucks and every time I give this location a chance, I am disappointed. I was so excited for my first pumpkin cream cold brew of the season.. and this is what I got. Where is the pumpkin cream cold foam on the top? There is room for it?? I would have had to ask for (&be charged more for) extra to even get the normal amount that SHOULD be on it. It was ALL cold brew and barely any pumpkin cream cold foam. I even tried stirring in what little was on there and it didn't make a difference in the creaminess of the drink. The cold brew in it was extremely bitter and mouth coating.. yuck and no pumpkin cream flavor.. not a good mix. Something needs to change here in the process of making drinks. This is so disappointing for how much they cost.

    hair in my whipped cream :(
    Kira S.

    The staff is nice and I've never received an incorrect order from this location. I found this in my drink tonight and, needless to say, I'm not happy. I'm not sure how this hair ended up in my drink but I don't think I wanna know.

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    3 months ago

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    10 months ago

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    Photo of Kim B.
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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    This location is great!! They really care about the customers needs, and are always so nice!! The manager Amber is absolutely amazing!

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    5 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    Photo of Harold P.
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    8 years ago

    Worst service, ordered a cold brew and a coffee waited 30 minutes !! for the most expensive coffee on the planet

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    5 years ago

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    6 years ago

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    12 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    13 years ago

    They've improved. Quite a bit, in fact! They drive up employees are always awesome. They make getting coffee delicious and fun!

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    11 years ago

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    15 years ago

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    11 years ago

    Good service. Tight drive through if in anything bigger than a Prius not great hours all young kids so good energy

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    13 years ago

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    Page 1 of 2

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    Emma and the rest of the crew are friendly and always remember you.

    Mentioned in 3 reviews

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    Starbucks

    Starbucks

    2.5
    (56 reviews)
    4.6 mi
    $$

    Nikis the window attendant is so grumpy. This is the 3 rd time in the last couple months I've had…read morethe pleasure of being handed my food via drive thru by her. It doesn't matter if you pay with gift card, cash or card, she's unprofessional. She first off doesn't smile, secondly wont put a stopper in your drink and thirdly hates napkins. More training or a possible different post would benefit both client and company.The breakfast sandwich and drink were standard.

    I don't like to leave bad reviews, I prefer to give employees the benefit of the doubt and just…read moreassume that maybe they're having a bad day. There were about 10 of us in line for the Bear cup before opening this morning. I called last night to confirm the store would have the cups and the person I spoke with said they would only have a couple and recommended getting there early before they sell out. One woman in the front of the line mentioned she saw the barista grab the only ones she could see and bring them to the back right when she got there. We all joked in line that if the baristas bought them we hoped they would just let us know so we didn't continue waiting. 5am comes and they open the doors. No bear cups left. When one woman asked about the ones the barista grabbed, her response was "I'm here at 3am every day and you're here at 4:30 once." That exact comment is what compelled me to write this review. I understand that the baristas work hard at what they do and it is difficult to make that choice to work someplace that has such an early schedule. However, I'm a firm believer that you should not work in customer service if you cannot give good customer service. I really hope that barista enjoys the Bear cups and that it was worth it to speak so rudely to the customers that waited in line in hopes of also getting one.

    Photos
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    S'mores Frappuccino
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    Starbucks

    Starbucks

    2.9
    (41 reviews)
    2.5 mi
    $

    Starbucks is Starbucks is Starbucks, most of the time. They've been doing some interesting things…read moreto mix that up (shipping container store in SLC?) but when you get right down to it, it's a massive coffee purveyor with a bajillion locations. Fun story: many years ago, I had a friend from Chicago remark that there were more Starbucks locations in O'Hare Airport than in the entirety of Utah. Times have changed, and the fact that there's a coffee shop right near the freeway in Bountiful of all places is quite the sign of those changes. They do a hot chocolate, they have some pre-packaged cookies and biscotti and the like. I had a couple of each. They also bought a wonderful bakery called La Boulange and then confined it to a small display case, so that's a horribly disappointing but you do get a few pastries to choose from, so that's something? The space is nice. A small sofa area, some high tops, some two-top tables, and the windows look out on 500 S. There's a drive-thru here, and I'm sure they do just fine. I don't drink coffee so I'm quite useless when it comes to the core of their business. I came, I parked, I stayed a while to hang out. It worked. It's a Starbucks, alright.

    Beware of dark atmosphere!…read more I visited this Starbucks recently and had an overall uncomfortable experience. The store atmosphere felt quite dark and not particularly welcoming. The barista on duty had a distinctive alternative appearance, with heavy dark eye makeup extending from the outer corners of her eyes in a winged style, and visible dark tattoos on her arms. While I respect personal style differences, the overall presentation contributed to a somewhat uneasy impression of the environment. The main issue occurred with my order. The coffee cup had the word "eviles" written on it instead of my name. I asked the barista about it, and she stated it was meant to say "Enjoy." Since it did not resemble that word to me, I asked what language it was written in. She responded that her handwriting is not always easily recognized. The explanation did not fully resolve my concern, and the interaction left me feeling uncertain and uncomfortable. Overall, it was not the experience I would expect from a Starbucks location.

    Photos
    S'mores Frappuccino
    S'mores Frappuccino
    Tropical Butterfly Lemonade Refresher
    Tropical Butterfly Lemonade Refresher
    Horchata Iced Shaken Espresso

    See all

    Horchata Iced Shaken Espresso

    Starbucks - coffee - Updated July 2026

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