Hidden Starbucks in an otherwise empty looking building. With all the construction around it, you'd think it was closed, but it's actually a bit of a hidden gem. It's one of the few places in the heart of the city where you can reliably grab a coffee and find a seat at the same time. Barista Anna was very friendly and kept the line moving quickly. As an added bonus, they offer free refills if you stay in the café, which is something I haven't seen at other locations. A great place to take a break downtown. read more

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Stopped in for a quick coffee and left impressed by the outstanding service. The staff was friendly, welcoming, and worked efficiently even during a busy rush. My drink was made perfectly and ready faster than expected. It's always nice to be greeted with a smile and genuine kindness -- this team clearly takes pride in what they do. Great service, great atmosphere, and exactly the pick-me-up I needed. read more

Starbucks - Chocolate Cake Pop time!! - Coffee & Tea Near Me - Chicago, Illinois

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I don't go into Starbucks too often but was looking for a quick coffee......that itself was fine, but was wanting to use the bathroom and while there were two bathrooms labeled as reserved for customers, the employees wouldn't allow customers to use one of the bathrooms as they said one was for employees only which is not what the signage says....a few people had to wait for one bathroom to open up so the extra bathroom would have been helpful had it not been blocked by the staff....the doors had coded locks on them so you couldn't just go in a use the other bathroom. I just thought this was weird and not very customer friendly and honesty I'm not sure if this is common practice across all Starbucks read more

Had to write a review because all the employees greeted me when I entered and told me to have a nice day after I got my drink. Like ALL of them!!! Also the new cherry cold foam is delicious. read more

Starbucks - Cherry Chai - Coffee & Tea Near Me - Chicago, Illinois

Great employees, comfortable seating, standard Starbucks offerings. I'm here usually once a week and it's always good.

Half of the workers were nice but what rubbed me in the wrong way completely was when I was looking at a new display because it was on the wall next to where where I was sitting of the new hello kitty collection, I asked one of the workers if this is new and she responded to me very nicely that it comes out the next day. All of a sudden another worker comes in and so quickly and in a rush goes "SORRY WE'RE PUTTING THESE AWAY". I just wanted to show my friend who loves hello kitty that starbucks has a new collection and this just was honestly rude and acting if I was going to do something. read more

I was recently in Chicago for vacation with some girlfriends and this Starbucks was right around the corner from our hotel. It came in super handy when these East coast girls were waking up an hour earlier than the Windy City. Over the few days we were there, we stopped by a handful of times. Each visit was easy, breezy. The staff was friendly and quick with our orders, the space was kept clean, and our coffees were always spot on. I would definitely recommend this location to anyone in need of a quick cup of joe. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Chicago, Illinois

All I ask for is a cup of water. This girl with glasses and long black hair with no name tag gives slight passive aggressive attitude about how next time I need to go into the line to ask. I know it's morning and it's not always the best time for everyone but I didn't think it was that big of a deal where I have to get in the line. I don't mind doing that but it's the way it's said that makes a difference... read more

Quick in and out to get the BFF some much needed double shotted coffee to wake him up! Placed the order via the online app and it was ready within our short 7 min walk or so. Drink was waiting under an alphabetized system and ready to go! read more

I'm not a fan of Starbucks. I tried it and it just didn't impress my taste buds. But I'm a person of a 2nd chance. A nice handsome gentleman that I know wanted to stop in before work and grab a cup of java. He was so kind to treat me as well. I couldn't be rude and miss my blessings. So, I kindly ordered a small regular coffee. I'm not into all those different mocha caramel chocolate latte flavors. I'm just a plain simple 6 cream 3 sugars coffee drinker. The staff was nice and friendly. The service was great. I'm not going to be harsh. But for me and my taste buds. The coffee is a little to strong for my taste. I had to add so much cream to my coffee that it soon being to spill over Sorry Starbucks. No offense. Your just not my cup of coffee. read more

Starbucks - Coffee & Tea Near Me - Chicago, Illinois

In Chicago, day 4 of a work event, forgot to pack a coat ... enter Starbucks! This location was a quick walk from my room at Aloft. Bright, clean, organized, not overly crowded with tables and shelves. We were greeted quickly and ordered our drinks. The team is hustling to make drinks. A lot of orders are coming in mobile so it took a few minutes to get ours but there's plenty of standing room. Plus one barista did nothing but organize and call out the orders. Super efficient! Happy start to my day. read more

This becomes one of my favorite location in downtown Chicago. Clean, cozy inside , very nice staffs. Inside seating is now available so good to have a break whilst morning walk. read more

Starbucks - Coffee & Tea Near Me - Chicago, Illinois

Starbucks can be busy and especially in River North where it seems like everyone is in a rush!! The line can get hectic at busy times (in the morning and around noon during lunch hours) but overall it is a well renovated place!! Really close to two famous pizza places and is right in the heart of the city. read more

Starbucks - Iced coffee with soy topper - Coffee & Tea Near Me - Chicago, Illinois

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Newly renovated since the summer and it looks so nice and spacious now! Much brighter than before and more room to get around. Keep in mind there is a separate entrance towards the back off Hubbard if you need wheelchair access or have a stroller. There's steps in the entrance off Clark. This place has Nitro cold brew which IMO is much better than the regular cold brews. Generally, the orders are accurate and are made pretty quickly. They are also open pretty extended hours so you can get coffee whenever you need to! read more

I love this Starbucks and it's only a five minute walk from my apartment! They follow Covid protocols very well. They never mess up my drink and always give me the right amount of ice I ask for. Definitely one of the best downtown Chicago locations for Starbucks. read more

This is my most frequent Starbucks! We are basically regulars here. My partner and I use the Starbucks app and order our drinks about 5-8 minutes prior to arriving at the store. This helps us skip the long lines during the morning frenzy in the heart of River North. We usually get a venti iced vanilla latte and iced coffee. It's about $8-10 total if my partner gets a bagel. The quality of our drinks always meet our expectations - delicious and definitely wakes us up. The staff is always very friendly. We've had a few minor issues and they were very prompt with their service recovery. One time, we spilled one of our coffees during a busy morning. They were very helpful and didn't show an ounce of annoyance. I know sometimes at other places, employees might get irritated when that happens. In this case, they helped clean it up and made us a new drink. It can get super busy here, so I would suggest using the mobile app! We are big fans! read more

This is the third time this one forgot my order and when I say something they just dismiss me and I have to keep waiting. They wouldn't want to be treated this way! I read more

Late night piano and jazz music, chill crowd in an otherwise tourist filled neighborhood, and a café in my hand... Doesn't get much better. Always a friendly staff at this Starbucks, it's got my recommendation. read more

Starbucks - This one is big, lots of seating. - Coffee & Tea Near Me - Chicago, Illinois

I arrived around 10 AM and it wasn't too busy. I was expecting a line. The service was great and super fast. I didn't stand around too long waiting on 2 drinks. Clean and roomy bathrooms! The patio seating was great! Lots of outdoor seating and shade from the sun. There wasn't too much traffic noise to make it impossible to have a conversation. My buddy had a regular drip coffee. 5 stars! I had my regular iced soy chai latte. 5 stars as expected! The baristas were friendly and fast! Thanks for a great experience! read more

Love the staff here, they're awesome!!! However, something has changed since the redesign. Service has slowed to a crawl...avoid this place at all costs in the morning. Not sure if it's a staffing issue or what, but if you're in the slightest hurry you'll end up waiting and waiting and waiting... Hey...Starbucks...if you're going to make an investment in making the space look pretty (think Apple store for coffee); try adding a few extra peeps during rush periods. read more

It's been over two years since my last review, hence, since the barista showed me the hand. Since then, I've still come to this Starbucks, ahem, 'my Starbucks', almost on a weekly basis, and I have a newfound respect for said barista. As I mentioned before, this location is busier than Best Buy on Black Friday. There are zillions of offices within a two block radius and magically we all seem to start work at the same time. Which means this place gets stupid crowded started around 7:30am and doesn't stop until well after 10am. The good samaritan in me needs to show a little compassion for the frazzled barista, and so I am. Especially when ding dongs like my coworker come in with me and order a double drip, three shot, little ice, caramel drizzled, sugar free, half and half on top venti-sized nonsense. I would get irritated, too. I get annoyed just listening to him take more than 20 seconds to order. The moral to this story- everyone has a bad day, and yeah it sucks if you're on the receiving end of it, but just deal with it if it's at your go-to spot. read more

I hate to say it, but sometimes it's NICE to go to Starbucks just because they're so predictable. It's like when you're on a road trip and you eat dinner at some Burger King in the middle of nowhere: at least you know exactly what to expect. When it comes to Starbucks, you can pretty much predict exactly what the beverages, the staff, and the clientele are going to be like. That being said, this Starbucks is a little different. The seating is comfortable and spread out enough so that you're not sitting on top of the person next to you. The patrons and baristas are relaxed and quiet -- even the cops who frequent the place. The view out the tall windows is great, and it seems as though whoever designed this particular store tried to preserve the beauty of the existing space. The patio seating in the summer is nice as well, if you don't mind that there's a porno shop across the street (I don't). I hate to say it, but according to my rating system below, this Starbucks gets five stars. --------------------------------------------------------------------------------------------- I'm a writer who has trouble working in her own home. In my quest for the perfect coffee shop, I have devised my own star rating system for the shops I review on this site. Each attribute below is worth one star, which makes it possible for a shop to lack desirable attributes yet still receive a perfect Yelp rating. Anything with a perfect Yelp rating is a place in which I am happy to sit for hours on end. * well lit * cozy atmosphere with comfortable seating * wifi (free or not) * open late * serves loose leaf tea * variety of affordable food and beverages * interesting people-watching, whether it be out the window or in the shop * not too crowded (I hardly ever go on the weekends because I know the odds would be against me) I understand that my rating system is unique to my own needs but hopefully I will be able to highlight qualities that others may be interested in. read more

Your average corner street Starbucks! Wished there was more seating..the venue looks large enough to add more.

I'm pretty sure the barista that was working on the night I visited was named Mr. PushyPants. I was meeting a couple people for a show at Baton Lounge and needed a quick caffeine fix. As soon as I walk in he yells "we're closing in less than 30 minutes!!!" Ok well obviously I was dressed for a night out, not just to hang out at Starbucks. And last time I checked, most able bodied people can finish a cup of coffee or tea in less than 10 minutes. Or perhaps I was getting my drink to go. I mean seriously, Mr. PushyPants, I walked in, didn't make a move to take my coat off, I was barely halfway through the door. Frankie says relax, dude. No more coffee for you. Also they had a sign up for a Tiramisu Latte, but we were informed they just had the sign out but not the drink. Alrighty. read more

I've told this story before - I don't drink coffee, I'm at a disadvantage in the wee hours of the morn, but merrily smacking people awake after lunch. Since I don't drink Starbucks' main fare, I only go for the food. The chain confuses me a little because each one carries different things - usually baked goods, sometimes sandwiches, occasionally salads, but you never know. This one has...PUMPKIN BREAD. Four stars. That is all. read more

When in Chicago, I usually stay around River North so this is my go to spot for coffee. A big fan of architecture, I do enjoy the space that this Starbucks resides in. Service is usually pretty friendly. read more

Venti iced tea light ice no water. After 9 minutes and her making it wrong twice she ran out of tea and it would be another 6 minutes. I just walked out. read more

This is my Starbucks, and I suppose everyone has the one store that always works for them. It's busy all the time, nestled in River North, and they do a fine job of consistently taking orders and keeping the line moving along. Well done. read more

I think everyone on the planet has already been to a Starbucks (and most people have their drink orders down to a science), so this post is really just a shout out for their speed and service. I haven't been to a Starbucks that works faster and harder than this one. Everything keeps running smoothly even during the busiest of times. The pick up counter can get a little chaotic because of how small the area around it is, but if you push through the crowd there's usually some room in the back, at the part of the counter closer to the bathrooms. Also, a couple people have complained about the attitudes of the employees. From what I've seen is that all the cashiers are uber-nice, but the order takers and makers are pretty rushed and don't pay much attention to you. For how good the service is, I don't have a problem. So if you need a quick cup of joe, this is your place. read more

I am pretty content as a Starbucks frequenter, but my review is for this particular location. The service here is horrendous. In the summer I only order black unsweetened iced tea. Easy - Peasy. Recently it's always been interesting to see what will be delivered with this order. An iced coffee? Sure. A hot black tea on an 90 degree day? Why not? The best part is the holier than though attitude I don't recall ordering. The ridiculous mantra of "I'm a barista and I'm going to gossip about you in front of your face because you are making me correct your order" stance is yawnable especially if you don't have your preferred caffeine fix. Advice: Don't act like it's MY fault you are constantly confusing orders and more importantly don't patronize me. Get it together! You are in the service industry and should treat customers with respect at the very least! read more

When in Chicago, you will find a Starbucks on every corner. Which was the case this past week when we were headed to the museum campus and wanted a drink before catching the bus. Great location, great service...however very small and not enough tables to go around. There are tables outside, which are comfortable but they are hidden so you may not see them. Don't try to go to the bathroom here either, there is a single restroom and there is always a line. But overall their coffee is great, and that's all that matters! read more

This is the SLOWEST starbucks I have been to in my life. Slow to take your order and slow to make your order. Even when you mobile order it takes forever! They also skimp on the whip cream. It's unfortunate that this is the only Starbucks close to my grad school otherwise I would never go again. read more

Say what you will about the corporate giant that is Starbucks. I don't care. I love my peppermint hot chocolate in the fall/winter, and the iced Americano in the spring/summer. Also, this particular store sells breakfast sandwiches. I highly recommend the Eggs Florentine breakfast sandwich, if you are into that sort of thing. I like to pick them up on my way to work in the a.m. The people are here are really friendly, and they always make my drink of choice just right. They even gave me a free latte one time! Granted, it was an extra latte that someone didn't want, but still...they passed it onto me. It's the little things that count! EDIT: They don't have the Egg Florentine sandwiches anymore - ack! read more

I go to Starbucks...a lot. More than I like to admit. This one has to work on their customer service. Morning, noon or night, they are a little less than friendly, always in a hurry whether there are people waiting in line or not. They have yet to get an order right or be non judgmental about what and how I order. Impatience is abundant at this location and if it were not the one closest to me I would go elsewhere. Added bonus, they do have a drive through, and ample outdoor seating, more than most which is why they get the extra star for the 3 star. read more

I can't believe that they serve wine and beer at Starbucks's in Chicago, being from Texas this feels like a mirage! read more

Starbucks - Whohoo beer and wine at Starbucks, I wanna move to Chicago! - Coffee & Tea Near Me - Chicago, Illinois

This is the Starbucks near my office, and I have been coming here three years. I am writing this to note the drastic improvement in drink quality, service, and speed in the last year. I think there is a new manager, the tall guy, and that he is responsible. I see the negative reviews from 2009 and 2010, and could not have agreed more back then. But it seems they've turned it around. read more

Sausage cold had to do over The employee was indifferent Handed it back here you go Rude read more

It be Starbucks! I needed a pick me-up a co- worker orderd me Coffee with shots of? It did the job!

Since they remodel this locations the service is awful!!!! Every time I stop by I have to wait more than 15 minutos for my order.

I had the worst experience at this location. They had two employees and neither of them was trained. The cashier got a simple order of iced coffee wrong and the barista ignored 'easy on the ice' and left quarter of the cup empty. When asked to fill the full cup, he added more ice instead of more coffee. Never coming back here. read more