Ordered from this Starbucks a few times lately both inside and via the drive through. Everyone is very helpful and friendly.

I'm glad this is my neighborhood Starbucks. I visit often (pray for my bank account) and have enjoyed getting to know the baristas over the years. The drive thru is an obvious perk but the line does indeed get long during peak hours. Inside is always clean and well stocked. This location in particular has a nice community vibe. My preference is to support local coffee but the convenience and accessibility of a local Starbucks is appreciated too. read more

They do not fill cups here. Waste of your money to only receive half your order. Terrible

Derrick and Mindy are the reason I go to this Starbucks EVERY DAY. Literally. These two are always there for me with a smile and infectiously positive attitude. It's hard to believe that people like them still exist in the world and that they BOTH work at my neighborhood starbucks. As long as they're there, I'm a daily customer for LIFE !! Love you guys; you always make my day :) read more

The guy working the window today was extremely rude and oddly passive aggressive. It's just coffee pal, relax.

was served by Ayan and was treated with the upmost respect. Clean store, good vibes, parking lot is tight but you can always find a spot. I drive from Cincinnati to Cleveland and only come to this Starbucks. Good scenery and the lake is right there. I love the Clifton area. read more

It's a busy location, but I've been lucky enough to have good service every visit. There is a drive through which can sometimes get crazy, and it closes at 9:30pm, but the inside remains open until 11pm. My first time through, I was pretty bummed because I thought I had the time wrong. It's the beginning of November and they have the Christmas blend beans out, which is also pretty exciting! read more

Starbucks - Coffee & Tea Near Me - Cleveland, Ohio

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Only reason I put 2 stars was because you can't mess up microwaving a breakfast sandwich and heating a plain bagel. Ordered two oat milk shaken espressos, maybe the worst coffee I've gotten from any Starbucks. Maybe if the workers were more interested in producing well made things instead of flaunting their rainbow glasses and green hair. I'll say it like my dad used to tell me growing up, "just be better." Never coming back to this location. read more

I've been to this Starbucks location a few times now and I love it. I'm not a coffee drinker so I appreciate their wild selection of teas. I normally stick to a green tea or a herbal variation. Their pastries are yummy and I often get the lemon pound cake. Ample seating here to get some work or homework done. What else can I say? Get over here :) EDIT from 5 to 4 stars - I almost forgot to mention that the drive thru line is horrible. I never want to enter the drive thru because I would rather walk into Starbucks but the only way to enter is through the drive thru. I think the exit line can easily be made into an entrance and exit. Please fix this Starbucks. read more

Starbucks - Grande salted caramel hot chocolate (only 1 shot of mocha). - Coffee & Tea Near Me - Cleveland, Ohio

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This is a nice Starbucks! Because of its location, it's always busy. The staff does a great job keeping the drive through line moving (but if you're in a rush, I'd recommend going going elsewhere). I've stopped in the drive thru a few times, and I've found that the service is friendly, clean and organized. I've never had an issue with my Chai Latte! There's nothing revolutionary I can tell you about this Starbucks other than if you're needing a coffee, this spot won't let you down! read more

I love this Starbucks the service is great!, the people are kind!, I have not had many issues with my orders being right and if I do have issues they get fixed!, I highly recommend this Starbucks! read more

Jazz playlist is top notch. There are plenty of seats and plugs, with a variety of large and small tables. I like how the layout puts a wall between the workspace and the brew station so the toaster is somewhat muffled. I love the art work. A special shoutout to whoever made the crochet art and made the chalkboard art. You've got a talent ! Four out of five stars because last time I came here it was so busy I couldn't even park and the drive thru line was out to the street, but now that I'm in with a seat, I'm mad I didn't wait it out last time! I'll be here for awhile (: read more

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Very yummy , I am an addict I go there once or twice a day sometimes three times my favorite is the salted caramel cold brew with the cold foam read more

Starbucks - Blueberry oatmeal - Coffee & Tea Near Me - Cleveland, Ohio

Resident Starbucks fanatic back at it again folks. Thank you, thank you. No need to applaud. Ok, applaud LOL it makes me feel good! Isn't it nice to have a little humor in a review? Makes it a bit more interesting! Ok.....so I want to give this place a 2 star rating. But, the inside is just too beautiful for me to do that. What in Sam hill possessed the engineers of Starbucks to pick a location with like 5 parking spots? Seriously.....it turns into a war zone! Not to mention, the flow of the parking lot is ABSOLUTELY HORRIBLE! If you are going through drive through.....beware. You could end up waiting on the street in the middle of traffic. No joke people. Real life frogger. The inside of this location is absolutely beautiful. I love the fit and finishes they used, the large selection of food and snacks and I LOVE how bright and full of light it is here. Baristas are knowledgable....but expediency is very much lacking. I could have put a load of laundry in and come back.....ok, not that bad. But it took almost 10 minutes, and it wasn't near as busy as some of the other locations....and those locations rock the time! I opt out from this location as much as possible only because spots are scarce and I really don't want to wait the extra time for my drink. read more

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I used to be able to order large waters and would get 2-4 depending on how hot the day was on top of ordering food and drinks. All of a sudden they change it and say you can only order water but it has to be a small. And they're nationally out of Guava!! That's like my favorite drink. And a few times my order was messed up, but like a LEGIT, successful business they compensated me by remaking it. (Im allergic to coffee so one time they added coffee, when I asked for no coffee, but they remade it so we're all good now.) OVERALL: Professional, the blonde girl with the red eyeshadow who gives off manager vibes but is super kind is awesome and my favorite, and a lot of the staff there are amazing. I highly highly HIGHLY recommend this place to study in and enjoy the food at. read more

Comparable to other starbucks, but this place always has great customer service and I have never had a drink made wrong. Went there this morning for a little birthday treat to myself! read more

This specific location is NICE! There is a luckys across the street as well as a bar/restaurant and a chipotle I believe. I have had some ups and downs at this location, it seems as if there are certain shifts that do better attitude and rule following wise (I used to work for starbucks so I know the do's and don'ts). This specific time that I walked through I ended up not getting anything because I was alittle disgusted with the person who was on register.... which I will explain in just a minute ! Those of you who are new to this location! There is a drive through and the parking lot IS alittle small. This location is always busy since this is a popular area. Trouble parking? there is another parking lot behind that gas station that I always park at and it's never been an issue. This starbucks is also next to a bar, Twist. You walk in and seating is to the right. Order at the counter infront. ALRIGHT now onto my explanation. The woman at the register was behind her reaching for something underneath the display board, but instead of using her hands or something else she was using the tongues that they use to grab and warm food? after using the utensil to grab the cartons of milk from above she then proceeded to put the tongues back??? If I was a health code inspector that would've been a FAIL. She then proceeded to turn around and ask us what we would like and then took a few gulps of whatever drink she had hiding behind the counter ??? Both of these things VERY inappropriate, especially when you are talking with a customer and breaking health code violations. I HAVE had better experiences here. But this last one just stuck with me. I'll be back and next time I will update. Maybe it will be better. read more

Ordered the same thing I order from every other Starbucks I go to, and it literally tasted like just milk. Had them remake it, and I know the drink gets 4 pumps of flavoring. Watched her add just two pumps. Also ordered with oat milk and watched her add regular dairy milk then oat milk on top. Will never be coming back to this location again. read more

This isn't the largest Sbux in terms of seating, but the seating is in a separated room from the baristas so the noise and distractions are toned down a bit. There is mostly half booth and half chair seating along one wall of the cafe. There is good plug availability. There are also 1-2 tables good for groups. There are often also used for multiple single guests. The staff at this location is pretty friendly especially in the drive through. Customer service is pretty good too. When something I ordered was out of stock I was given a gift card double the price of what I ordered for the inconvenience. The drive thru line can be really long; the line can back up into the street. Even in those cases though it moves pretty fast. To get the fastest service use mobile ordering or go through the drive thru - probably in that order. Im my experience walking inside when there is a long drive thru line doesn't save time. While better than the location this Sbux replaced, parking is still an issue especially since the lot is shared by other businesses. read more

Used to love Starbucks. Can only tolerate the Blonde Roast. Their coffee is too strong, bitter and extremely hot. Always need 3 ice cubes to consume. Their prices are on the high end. The products they offer are catchy and cute. Wish they'd bring back selling unique CDs on the counter. read more

Don't waste your time. I come here once a week based on my schedule, but they NEVER make my drink properly. Iced soy latte- pretty simple- it's always VERY heavy on the soy. Sometimes I wonder if there is even coffee/espresso in the drink. Yesterday was no exception... I'm done with this place. Why is it that I always have a great experience the other 4-5 days a week that I get my coffee at the Rocky River (Detroit) Starbucks? (Thank you RR!) Additionally, the drive thru/parking lot situation here is a nightmare. If you bother going to get a poorly made drink, consider parking on the side street. read more

I just spent 35 minutes in here waiting for an online order I showed up for on time. After standing there for over 20 standing in there, one of the employees finally acknowledged I was standing there and asked the name on my order, and said it would be right out. 15 minutes later the girl yell yes out what the next 5 orders coming would be and mine still wasn't one of them. I had to leave because I had somewhere to be. read more

I come to this Starbucks when I am in town to visit friends in Lakewood. After reading other recent reviews, it seems like this is a newer location. IMO they could of picked a better spot. But then again it is busy Lakewood and I feel claustrophobic every time I come here. I love this city but it gives me so much anxiety because of the parking situations. There is a parking lot here but parking spots are always taken so I have to find parking on the street and walk here. One bonus is there is a drive through but so tinyyyy. The inside is pretty but cleanliness could be better. Tables, seats, and floors have had crumbs on them every time I come here in the seating area. I like how the seating area is separate from the baristas. Less noise. There is a large seating table for a group and two top tables with a chair or booth seating. Plenty of lighting. I see lots of people doing school work with notebooks and laptops. Nice easy going vibe. Service is pleasant, I haven't had an issue there. Music is chill. Overall a good spot, not my favorite but not the worst I've been to. I'd recommend. read more

I went to this Starbucks and it was supper messy and the people were supper mean they told me they can't make my drink and told me to pick a different one with attitude then seemed upset when I was not ready for them read more

I read everyone else's review and they're a bunch of idiots. How do you condemn Starbucks for having a beautiful interior and a great product and killer staff but give them low ratings because the Business owner built a crappy parking lot. The place is amazing you guys are idiots. read more

Considering the long lines in the mornings, they do move surprisingly fast. Always polite and friendly here!

This Starbucks has gotten a lot better since they moved down the street and got a drive thru and more parking! I typically drive through, which seems to be faster than going inside. Lines start to get longer once 7:30am rolls around. Staff is friendly and I've never had any issues with my orders here! read more

Although I'd love to tell you I'm getting my daily caffeine fix from a locally owned gem, I'll admit that I'm a bit of a corporate sellout when it comes to my coffee. I love, love their iced coffee and I drink it all year round. The baristas at this location are killer! That being said- whoever engineered the entrance to their parking lot apparently knows nothing about Starbucks drive thru lines. The line here is almost always out to the street and the parking lot entrance is blocked by the cars in the line! So even if you are up to the (apparently huge) task of walking in to buy a coffee there's nowhere to park. read more

Thanks for not only strangly closing the drive-thru at 9 without having a sign out by the speaker but then closing your location 20 minutes early so when I tried to walk in the three employees inside looked at me as if I was imposing on them for even trying to open the locked door! I'm no rocket scientist but the whole point of having store hours are for customers to know when they can actually buy goods or services from you. I will make sure to avoid this location in the future as I know the other ones I could have went to were actually open during the hours they say they are! read more

The new Starbucks @ 117th and Clifton 1) you're parking lot is inaccessible when the drive thru line is long. Sometimes there will be 4 to 5 open spaces and no way to get to them because of the drive thru line blocking the entrance. Can this be fixed? Give up a space to gain better entry 2) Your people are now expected too do too much. Now they accept orders from drive thru, in the store and online. They make drinks and heat up food. Service has become extremely slow. Add people so they can keep up or eliminate an unpopular service. 3) there is no longer an outdoor space. So now there's no stopping on dog walks because there's no place to keep the dog safely while I'm in ordering. Missed are the days of the Starbucks two blocks down with quick service and easy accessibility. read more

I am so happy with the new location! The old location had air vents that blew down freezing air in the middle of winter, small tables and few plugs. The new location definitely has more seating (not sure why another reviewer thinks it's smaller) and there are plenty of outlets everywhere. People do tend to stay and sit for a long time here doing work. Although I have seen some people waiting around for a seat, I have not had trouble finding a table to sit at. Even if all the smaller tables are full, there's always a seat at the large community table. The parking lot is a little small, although understandable with the location. I have only once not found parking in the lot, so I just parked down the side street. Not really that far of a walk even in the winter. The best part though, since the barista area is separate from the seating area, it is not set to freezing! Although you can't really sit around in a tshirt still, at least you don't need 2 layers of sweaters and a jacket. They can get pretty busy at peak times though, and maybe not enough baristas during those times. I have stood around for a few minutes while they're flying around making orders before someone notices me to take my order. Have not tried the drive through yet, but it does seem to move pretty quickly. read more

The woman who made my order made it incorrectly - I did not want sweetener in my coffee. And when I tasted the coffee and it had sweetener and I said I did not want my iced coffee that way, the barista's response was "well, it comes like that." Um excuse me, since when? Does Starbucks make their iced coffee like McDonald's now? And even worse, when I told her that I've been getting Starbucks coffee for years and they may ask if you want sweetener, but not just presume, her response was, "I've worked here for four years and it always has sweetener." It was just terrible customer service all around and a disappointing experience. read more

I was irritated when I saw where this moved, but the drive thru line is pretty quick. My favorite one is still the one in I think it's Rocky river but it's close to Lakewood. As long as I don't have to drink DD I'm cool. The staff is really nice and I haven't had a negative experience here yet. read more

Very convenient to me and the atmosphere is really nice. Sometimes the internet goes in and it and he music is too loud on the seated side.

This Starbucks just keep getting worse. Where is management and why aren't they doing their job to make sure employees are cleaning the store? It is absolutely filthy in here. The floor looks like it hasn't been swept in a while and there is a ton of dust on the display islands. Went to pick something up to look at it and after I put it back down I had a layer of dust and dirt on my hand. I have been to other Starbucks and they are much cleaner than this. read more

I stop at this Starbucks on my way to work, it is the closet location to my work on the route that I take. They have plenty of parking but only one way into the parking lot, which can be a pain due to when the drive-thru line is long. The staff is friendly and have my mobile order always ready when I arrive no matter when I order. The place is lighted nicely, plenty of seats and it is clean. It is located in a prime location in the Edgewater area. I would recommend this location if you are in the area. read more

The parking/drive thru is poorly designed. Most times the line loops to 116th and some times Clifton. Today someone cut the line and jumped 9+ cars. I shared this with the barista who told the manager and the manager said "oh well, you waited. You could've left." And that's exactly what I'll do next time; leave! Order from a Starbucks closer to your work. read more

New location is much improved and service has been great as well. One major issue is getting into the lot when the drive thru line is long. The only entrance becomes blocked by those waiting in line. Something NEEDS to be done about this or I'll start avoiding it again like I did previously because of the lack of parking. read more

Today I ordered a small Green Tea Latte at the drive thru and received a Chia Tea Latte on accident. I turned around to get my correct drink and explained the mix up. Tiara apologized for the mistake and in return gave me a large Green Tea even though I paid for a small. She also gave me a $4 gift card and told me to keep the Chia Tea as well. She was SO kind and apologetic even though it truly wasn't a big deal! I'm not one to leave reviews usually, but I wanted her to know how grateful I was for her kindness. I gave the other tea to my son who was also very appreciative! read more

Ok. They've been in this location for long enough, even with staff turnover and flexibility changes to be better than this. I've been during peak hours and they seem to get it right. It's the off peak that I feel needs some attention. And that's the point. Pay attention. Get off the chatsnip twitter book and pay attention to execution. If there are patrons in the business they are your only priority. Otherwise I'm soooo glad it's closer to me. Even on a blustery winter day I can justify a walk to the neighborhood Bucks. Get the service component down and this place has real staying power. They do brew, my brew, oh so well. read more