Well, I discovered they have been dumping part of my normal drink out to make room in the cup for cold foam so I changed my drink order to a grande in a Venti cup and turns out only about half the time do they know where the grande line is in the cup for some reason. It's crazy because I still add an extra shot of espresso to my drink to make it as strong as the Venti normally is in yet. I'm really lucky if I even get the drink up to the second line.. it's just really inconsistent here lately, especially when it comes to the amount cold foam you're getting. Like I asked for extra cold foam, which means I just wanted to go to the top of the cup. It doesn't mean I want half the cup to be a cold foam. At this point unless it's the Sunday crew (the best) or Thursday crew you have a 50-50 chance of them getting your drink right. As you can see by the pictures and the stickers on the drinks I ordered the exact same amount of cold foam and yet one has double the amount literally in the same order and obviously only one of the drinks goes up to the grande line.. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

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No public restrooms...... One of the reasons to pay for expensive coffee at Starbucks is knowing they will have clean(ish) restrooms. Also filled up the bottom portion of my drink with whip cream.... Would prefer they didn't fill it up with whip cream when paying almost $7 for a beverage. read more

Starbucks - Matcha - Coffee & Tea Near Me - Colorado Springs, Colorado

Employees here are rude. No one even acknowledged me for 15 minutes as I waited for a drink from an online order. They all acted like they were too busy to give a customer the time of day. After seeing multiple customers come in, order, and walk out with their drinks I walked up to the cashier who was also extremely rude. My drink had been sitting in the drive thru line. Avoid this place, they have zero customer service skills. Also asked for light ice. Here is the amount of ice in the cup. Picture attached read more

Starbucks - Light ice? Nah - Coffee & Tea Near Me - Colorado Springs, Colorado

Never coming back to this location. After spending $10 on coffee, there is no place to sit and work and no bathroom I can use? Why else I would I come to a coffee shop? If I want a drive though/pick up only experience in the area I'm going to the Dutch Bros a block away. read more

The service is always good at the location on Dublin and Powers. The staff is very friendly. I look forward to my Friday coffee runs.

Nothing good about this location after visiting numerous other locations. Ordered one cold and one hot beverage on the mobile app. Estimated time on app said 2:48pm. Went in at 2:48pm. Drive thru line wasn't long, and no one was in the store, so I thought it might be done on time. Barely acknowledged us when we walked in and neither of my drinks was ready. Went in a short time later and my cold one was ready. The girl making the drinks looked lost in the sauce while she was making the second drink. She made someone else's mobile order while my second hot drink just sat on the counter by the espresso machine. Pretty sure the drink was made wrong too even though I paid for additional ingredients. Hot drink tastes like straight espresso and isn't appetizing at all. Wouldn't suggest ordering at this location. Plus you can sit inside because the chairs and tables were removed so it's dark and dingy inside. read more

Starbucks - My order - Coffee & Tea Near Me - Colorado Springs, Colorado

This Starbucks always makes my drinks perfectly and their restrooms are clean. Today, I saw their winter reusable cup and their employee totally sold me on it. It's such a pretty gold with a white iridescent lid, then the employee tells me that it changes to silver when hot. Ok SOLD, take my money!! I do love how they ensure to give me credit for using reusable cups each time. The $0.10 is negligible but the 25 bonus stars is where it's at! read more

I have never been inside this location but their drive thru is the most encouraging one I've ever seen. There were cute messages on the signs and little eyes on some of the items! My drink had a heart sticker on it and the girls at the window hooked my dog up with a pup cup complete with little bone treats on top. read more

I came here tonight after dinner for a hot cup of tea for the road and this was given to me complimentary as I approached the drive-thru. What a selfless and thoughtful gesture from the employees there. This small act of kindness was the icing on the cake after having such a wonderful dinner earlier. Thank you for my Venti Green Tea. I will make sure to stop by again next time in the area. read more

Starbucks - Hot Green tea - Coffee & Tea Near Me - Colorado Springs, Colorado

The good: Very nice looking store. Big space in a rundown neighborhood. The bad: Unsmiling, miserable employees who consider business a burden. I was starving, having just spent hours at a medical appointment with more to go and needed a quick bite in the neighborhood. It was like pulling teeth to get them to explain the parameters of a sandwich/drink special. No question went unpunished with a roll of the eyes and a frown. There's one table with chairs sectioned off. They reserve it for the manager only. I stood off at a quiet area to eat my sandwich and was told I couldn't do that. I was actually being told to leave. No other customers were present. I left, drove off, and ate rest in the car. It's a huge facility, with many staff, but hardly any customers, while Dutch Donut across the street was mobbed. I now understand why. The staff have a special talent for making one feel unwelcomed. I do NOT recommend this establishment. There's a good reason why this location's ratings are so low. Avoid...avoid...avoid! read more

Food and drinks are always fine but unfortunately the staff has made me feel uncomfortable going there after misgendering me twice in a row on the same visit after I corrected them, no apologies or anything. Very unprofessional and rude they shouldn't be just assuming peoples gender off their voice in the drive through. As a transgender woman ruined my morning don't even want my coffee anymore. I'll go out of my way to go to a more respectful location. I thought this was a progressive company guess not ‍ read more

Well I went there twice in one day and they struck out both times... I guess asking for half and half and Splenda isn't a thing and also the new refresher had no flavoring in which I bought for a friend... I won't be coming back one star for my bucks read more

I go to this Starbucks every morning on my way to work. I worked for Starbucks for almost 10 years across 4 states. This is one of the best I have been to. Their manager, Ardita, is so wonderful. She has such a kind presence and looks like she creates a fun environment. I have never had a bad experience at this store. All their workers are kind, efficient, and so friendly. I am always impressed by them. BY FAR, the best Starbucks in Colorado Springs. read more

Five days a week I visit this Starbucks on my way to work. It is the way I start my morning and it gets me going. The best part about the Starbucks is their team. Amber, Cassie, and the entire gang at this location brighten my day. Thank you all for your warm welcomes and smiles. You make a difference. read more

My coworkers and I have come to this Starbucks almost every single workday for the last year. The morning crew always go above and beyond for every single customer. Almost everyone that walked in is greeted by name, and that's the main reason we've been so loyal to this location. I'm leaving a poor rating because a temporary manager, Kristina unjustly fired two of the most hardworking baristas, leading to a walkout of most of the morning crew. The lobby is now closed as they no longer have enough staff fully operate. I suggest everyone in the area switch to Dutch Bros. across the street because It's only a matter of time before this location is shut down completely and we all have Kristina to thank for that :) read more

This is my third time coming into this Starbucks and after three amazing visits I have to leave a review! I come here usually on Tuesdays after I drop the kiddos off at school and on my way to volunteering at Crossfire Ministries. This is 'me' time to call people, Bible study, or just relax before I jump into the busyness of volunteering. Every time I'm here the employees are SO nice and welcoming! Seriously, so kind that I'm compelled to shout their praise! This store is always clean as well. This is by far my favorite Starbucks that I've visited in the Springs... nowhere near my house, but when I'm in the neighborhood and need a coffee and sit, I'll come here! read more

Starbucks - Water, almond milk caramel brûlée latte and ornament earrings that one of the bags employees made and gave to me! - Coffee & Tea Near Me - Colorado Springs, Colorado

Just left this location and can say it's the worst Starbucks I've been to. I brought my two dogs in for puppichinos and asked for larger ones because they are big dogs, and I don't care about the price. I pulled up and got two shot size puppchinos, and wasn't even told the price before my card was swiped. Then, I didn't get a straw for my drink. To top it off, the vanilla bean frapp didn't even taste like anything but ice. I just gave it to my dogs as well. I've never had that happen before. Save your money and go to Dutch Bros read more

Starbucks - Vanilla bean frapp - Coffee & Tea Near Me - Colorado Springs, Colorado

This Starbucks is located off Union (very busy street) - very convenient for drive thru! I stopped in early morning to read and hang out for awhile.. a little disappointed there weren't any comfy, upholstered seating options, but, otherwise the cafe was a good atmosphere; music was tasteful and cafe was nice and clean. In my experience, service was great - All the girls were very friendly! read more

Starbucks - Cafe - Coffee & Tea Near Me - Colorado Springs, Colorado

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Great coffee every time I go. Super quick and proficient. Only thing I worry about the young dirty blonde hair girl that does the drive through window. She's super snobby and judgmental. When I asked a simple coffee that was wrong. She questioned why I only wanted the coffee I ordered by itself with no additional creamers, then had the audacity to giggle and said "interesting". In my opinion that was rude. But in her world she's "too cool for school". read more

Ordered a Caramel Macchiato that definitely had something off about it. I took it back and asked for a refund since it was too late for me to drink coffee at that point. The staff was so accommodating and refunded me the money and apologized?!!! Didn't act like I was putting them out and even offered to make me a hot chocolate to make up for the inconvenience. Best service I've ever had at a Starbucks and I will definitely be going back! Thank you to all the employees there that didn't make me feel bad and just made it right!!! read more

It's a Starbucks. Starbucks doing its Starbucks thing. It's also close to my house, has a drive-thru, and the ladies there are such sweethearts, so it's a frequent stop off for reliably decent lattes on the way to school. read more

I've been to this Starbucks four times now and had great experiences each time. It's located directly across the street from the Olympic Training Center and is airy and open. Thr floor to ceiling windows with the comfy chairs directly in front are wonderful. It's the only Starbucks I've been to with flowers on all the tables! read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

It's a Starbucks but probably the most disorganized one I've ever been to. They routinely get things wrong and they short pour without care. They may fix it but not without making you question your order a million times. If I didn't order the same 3 things without fail I might have fallen for it and just taken the drink. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

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This Starbucks has gone downhill! I order the same drink every time I go through the drive thru. I'm patient I know in the mornings it's busy but seriously a black & white mocha should not tase like coffee I made at home with extra water. I let it go the first few times but this number 4 that they have screwed up. I'm going to start tasting it before I even leave the window. This is ridiculous . read more

So I could give the friendliness of the staff a 5 but the drinks a 1. I've gone here several times in the last couple months. A few of the times my flavored lattes just taste like coffee. Are they trying to save cash on syrup? Anyhow, the other Starbucks in the area are making good drinks so I'll just have to travel a bit further to get to those locations. #firstworldproblems read more

Servers were great but coffee was some of the worst Starbucks coffee I have had. It was watered down and did not have much flavor.

This place is the best! Such an amazing atmosphere whenever I come here and their drinks are on point! Even when they only have one espresso machine working you could tell they were trying their hardest to keep up demands. I applaud them for their hard work at this coffee shop and anyone who says otherwise is an idiot. read more

Eli in the drive through who took our order was very condescending with a rude "laugh" after my husband ordered a "small" coffee, rather than a "tall". Her "better than you" attitude was uncalled for and very low class. As a customer service employee as taking orders from the general public she should be aware that her position is NOT to treat people, or talk to people like they are idiots. Very dissatisfied...we won't be back. read more

I love this Starbucks. Everyone who works there always greets me with a smile, a compliment, and easy conversation. Also, they always get my order right and do it in a timely fashion. I always leave there happy. read more

Had a wonderful experience today. I wanted to try something new and the cashier helped talk through what I wanted. It was made perfectly and was exactly what I had explained. Keep up the good work! read more

A late-morning visit to this particular Starbucks is a Saturday tradition for our family. The staff recognizes us right away and sometimes gets to work on our drink order the moment we walk in the door. Service is fast and friendly. Only negative experience here: one morning, a man walked in with a gun on his hip; I'd thought Starbucks had a no-gun policy. read more

i go to this starbucks all the time and always love the people i interact with. today i was having an especially hard and wearing day, and the two angels in the drive through said they had paid for my drink. they talked to me and told me they hoped my day would get better, i wish i could express how much that little kindness meant in that moment. seriously, they had no idea who i was or what i was going through, but they just gave so much kindness regardless. read more

This Starbucks is the best, the staff is wonderful! My order is always correct and timely and a the krewww.. Brodie is awesome, all the ladies are so sweet. Makes my day every time I roll through read more