This Starbucks is located at Waukegan Roade and Lake Cook Road, very close by Jewel-Osco. It is more spacious than most Starbucks in the neighborhood, providing seating for hanging out or working quite comfortably. There is also a lot of natural light through the windows, and outdoor seating is also available. Although the restaurant is not spotless clean, it is cleaner than most fast-food places. The staff that I have encountered were pretty friendly and helpful. Beverages were prepared efficiently. Most recently, I had a Strawberry Matcha Crème Frappuccino Blended, which was creamy and not too sweet, and I enjoyed it. Their pastries are usually pretty decent as well. I would say this is a better than average Starbucks. read more

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My drink was perfection! Pumpkin season is back and I LOVE it! This was so smooth to get in and out of as well. Great service! read more

Starbucks - Pumpkin Cream Chai - Coffee & Tea Near Me - Deerfield, Illinois

(3.5) ~ good overall coffee & service. Would be cool if they offered Nitro &/or Clover brewed coffee;)

There were places to sit inside and it had quite a few people there. The place was busy without a doubt. The restrooms had a key code lock on them as all Starbucks stores do these days. I haven't seen any without a lock now. The service was fast. They didn't have any samples out at this location and didn't have any designated place for them either. The baristas were nice. read more

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Great location to read a book and enjoy some coffee between meetings!! Plenty of seating available including outdoor tables and chairs!! I always order ahead via their app. My drink has always been waiting for me by the time I've arrived!! It can get pretty noisy depending on number of customers. But it's nothing too crazy! read more

Small, warm & cozy Starbucks. Had the new Cherry Chai drink. Delicious! Try it while it's still available.

Not the fastest Starbucks out there but still reasonably fast and reliable. The seating area here is a bit quieter than other locations I've seen, even though it's located on a pretty busy intersection. This makes it a good place to hangout or study casually, as the dining room is maintained fairly clean as well. The drinks taste as expected, consistently with about the same sugar and cream level as I get elsewhere. The washrooms are also maintained a bit better than some other locations I've seen as well. read more

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very rude barista at the drive thru window. I pulled up a little further from the window and he asked me "what's your problem". At first I thought he was joking but then he seemed really annoyed by the fact that he had to reach to give me my drink because I couldn't move closer. Very caught off guard because usually the baristas at all nearby locations are very friendly. read more

This location is wonderful. The staff immediately greet you, and are present and kind which is nice. There is plenty of outdoor space to sit and enjoy your coffee on a nice day, and the inside is quite large too. They are very quick and efficient and my coffee always tastes the same which is great! Other locations it's hit or miss. read more

Just left the Starbucks drive thru today May 9th at 7:30. Reason why I'm putting that info is because the barista was awfully rude and concerning and the manager should talk to him. He took my order but when I got my drink he stared at us very weird, we said hi and thank you and he never said anything back. Even Slammed the drive thru window. I don't usually go to that Starbucks but I will 100% NEVER return. He looked racist (I'm a Latina) and I was actually concerned about him doing something to us. I actually threw away my drink bc JUST NO. I never have these problems with Starbucks but this one was one for the books. If you want good and quality service, please do not come to this Starbucks. read more

I don't go out for coffee much anymore since transitioning to a remote role and, honestly, even when I do go out Starbucks isn't my preferred place. But I needed to meet a colleague here to hand off some items (that sounds shady - I promise it's not) and decided to splurge on a coffee and breakfast sandwich. I mobile ordered both from the parking lot while waiting for my colleague to arrive and after they departed, I ducked in to pick up my order. The sandwich was ready and the baristas were finishing up the drink, exactly on time with what the app said. Perfect timing for me to dash back home for my next virtual meeting. And then, because I am who I am as a person, I somehow dropped the entire venti brown sugar shaken espresso in the vestibule on my way out. I managed to avoid getting even a single drop on myself (please clap for me) but the windows, door and floor of the vestibule were not as lucky. I'm not a total jerk so I went back to tell the baristas about the mess I made and apologize. Before I could run off, they were making me a new drink. They didn't owe me that - it was my own fault - but they refused to let me pay. A small bit of kindness on a morning that was turning out to be more chaotic than planned was very much appreciated. The drink and sandwich were both great. The baristas are really what made the experience stand out. (And, yes, I went back into the app and adjusted their tip accordingly.) read more

To start, the service is great. Although, the refreshers from here are never good. The lemonade in the refreshers has a bad taste to it as if its expired, it taste like the smell of beer, which isnt for me. I recently got the pink drink and it did not taste or look like what a pink drink would normally taste/look like. I have given this specific starbucks alot of chances to make up for it, but end up disappointed every time. Ive never gotten hot drinks from this starbucks and i wont chance it either. I love starbucks but this specific location is not the best at all. read more

I've ordered the same coffee several years. I picked it up right after online order. The coffee tastes bitter and not hot enough. It never happened from anywhere else. I don't know what they did on my coffee. I just trashed it. Never going there again. Terrible service. read more

They have great sides amazing staff and clean stores. Everyone is kind and even gave me a refund for forgetting a creamer.

If you look, the "baristas" just press buttons on their automated espresso machines. Starbucks lost the personal touch long ago. My question is why does it take so long to get a dang coffee? Answer: because you have so many dopes asking for quadruple-double-dopio-non-fat skinny 1/2 caf Carmel Machiatto ez Carmel with a Splenda! You're not at a friggen Dairy Queen people! Wake up! There's still customers who order straightforward drinks! Woe! I digress. Drive thru here is molasses slow like no other! read more

Starbucks - One of the slowest SB drive thru's. Ugh! - Coffee & Tea Near Me - Deerfield, Illinois

I have been here a few times before writing the review I wanted to see if it was a consistent issue. This Starbucks is always packed to the gills and there's almost no where to sit. With the exception of one man that works there everyone who I've seen when coming here has been cold and snobby. I like to bring my own mug and at most Starbucks they offered to clean it with warm water. The staff seems to be annoyed by this extra step. The parking here is stressful and it's hard to get a spot. There are differences between Starbucks and this one is consistently less friendly and I try to avoid going to this one. There are so many better ones in the area. read more

Came here because the smores frappachino was back in season and definitely wanted to come here on my break. It's a fairly large Starbucks which isn't bad. The thing I didn't like about this place was the lack of cleanliness in the bathroom and the lobby. Wait time wasn't bad. The guy who took my order was really nice and considerate. read more

One of the better Starbucks. Quiet space, cozy corners and seats, clean premise, friendly and efficient services. Most of all, great coffee. I don't understand why Starbucks have inconsistent coffees but this Starbucks coffee has rich character, aroma, velvety milk and kick. read more

Starbucks - Coffee & Tea Near Me - Deerfield, Illinois

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Great smiling faces at this location! Because of its size of this location, they have the Cinnamon Chip Scone here! My favorite! Wish that there was a drive-thru... read more

What more can I say about Starbucks? The drinks are good the staff can be friendly. But this location? The drive thru line is always long and moves very slowly. People often block the road getting in line for the drive thru. The staff rushes to take orders so sometimes they think you are done ordering before you actually are. Other than that, this location is ok! read more

If you are a student or work remotely and like to study/work from coffee shops, this location is not your best choice in the Deerfield area. Seating is adequate, but beware of the busy hours. This S'Bucks can get insanely packed both in the store and in the drive-through before and after working hours. It can become quite noisy and people bring children here more than at other S'Bucks I've frequented. More than once there has been a line for the restroom. Like another reviewer, I've spent many many hours working in this Starbucks - not reflected in my check-ins - and have never had a problem with the staff, cleanliness of the store, or the standard S'Bucks product. Aside from the normal fare, they have an efficient, friendly staff who are extra-careful because of the uppity demographic of the area. read more

Shout out to Fernando in the drive-through!! Thank you for making my morning and making sure there was coffee in my drink! I went though the Starbucks near my house in the burbs and ordered at Venti Caramel Mach....guess what...no coffee in my drink...literally steamed milk and Caramel! I didn't know until I was on the road that it was messed up! So again thank you Northbrook/Deerfield S-bucks! read more

I would appreciate if starbucks secured the lids on drinks before they deliver the beverage.

George is awesome at this location, seemed to be the only friendly one at this location. Visiting from Arizona and made us feel welcomed. Very good experience and George's latte art was fantastic. read more

I've gone to this Starbucks a few times recently since I moved nearby and it's on my way to work. The drive thru is always packed, which is fine, but it takes forever. And lately I have been given the wrong drink almost every time. I get a green tea lemonade, and have been given passion tea, peach tea, plain green tea, etc. Even when I do mobile orders it's wrong. Just seems like a simple enough drink that shouldn't be wrong this frequently. read more

I ordered the pink drink and I ordered a venti but they gave me a grande so I I went up and told them. He gives me the venti but it looks white not pink compared to my friends drink so I went up asked them to remake it but they just added strawberry flavor and it still looked white and don't taste right. I wasn't going to go up again and have them not listen so I went with it. Also when I asked them to fix it both times they don't even look at you and sometimes don't even here you so they look at the table when they set a drink down and just walk away quickly. If I could give this 0 stars or less I would. So if they don't give you the right drink the first time the should just remake it and not fix it because they spent longer trying to fix it than they would just remaking it. read more

Starbucks - The two tall drinks (the same drinks) and the one in the back is what they messed up. - Coffee & Tea Near Me - Deerfield, Illinois

I really enjoyed this location because of the service I received. I went through the drive thru and it went by fast. The person who took our order was nice and patience. But once we got to the window to pay we were helped by Nick who was so nice and awesome with his customer service. I'm all about customer service and he is what I expected. This location is lucky to have him on their team. read more

I'm sad to say I didn't get the name of the barista who made my coffee this morning, but I made sure to vocalize my satisfaction to her. I get the same thing every dang time I have Starbucks: grande/venti iced cold brew with heavy cream and sugar free vanilla syrup. Everywhere I order this drink, it is subpar, in my opinion, because there isn't enough syrup. I can't taste the sf vanilla ever! Sometimes when I order extra syrup, I still don't taste enough. This girl hooked it up and made my day! Great start to the New Year, it is now my go to location! read more

Although my check ins do not show this, I've been to this location well over 100 times... nearly every single day in fact for a period of time. I used to work in Deerfield so I'd come here in the mornings here and there, but I would always come here after work to study for my actuarial exams. After a month I had gotten to know and become friends with pretty much all the baristas here and they truly do care about the people who come to this location. It's clean, has a drive through, and a good amount of tables and indoor space. There's police who frequent this location for coffee so I feel very safe and of course it's Deerfield too, so I wouldn't expect any issues. As a regular, I've even become friends with many other regulars... one being a retired medical professional who travels to 3rd world countries to teach medical students about cardiac surgery and many others who are studying for career exams or masters or phd programs. The crowd is on the mature side except for weekends when you see younger people coming through here. This is hands down my favorite starbucks location because of the baristas, the people, the location, and the fact that my drink is always done exactly the way I want it no matter how detailed I make my orders. read more

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The barista by the name of Lynette made the whole experience so worthwhile. She was so kind, such a peach, I had to ask for her name. She gave me great recommendations, and she was super helpful to my son Timothy who has never been to Starbucks before. Lynette just went above and beyond for me and Timothy, my husband just insisted that I write this review. If you go to this Starbucks and get Lynette, you're in good hands! read more

What's going on with the service lately? Lost my order. I'm standing there waiting while 5 customers behind me get theirs. 3 others returned their orders because they were either wrong or tasted bad. I asked for mine 2x. Finally made it didn't know where my order went so gave me a larger size. Big whoop. ! Seems like there are less and less employees on these properties lately in general. Dunkin' Donuts is always near by. read more

Nice that it has a drive through, but what's the point when it's full of tight corners and moves so slowly? Also I've never been here where they aren't out of something. Better locations, even the one on Skokie boulevard and Dundee. read more

I love all the baristas here, they always provide fast and friendly service even when they are really busy. The drinks are made well and they always taste great. If they see me walking up they will have my drink ready for me before I'm even ready to pay. Hands down my favorite Starbucks location (and I have been to a lot!!) read more

I really like this Starbucks. It's one of the smaller ones, and placed inside a strip mall near the Jewel-Osco, but the baristas here are great, it's not one of the super-popular loud stores populated by young tweens chattering loudly. It seems like one of the smaller ones that people usually just run in and out of, but there are a decent amount of 2person tables and 2 larger tables, as well as outdoor seating. It's great if you're looking for a place to read, study, or have a quiet meeting. read more

This is the best Starbucks in the area, I try them all, and this has the most consistent service and drink quality. It also always clean and well managed. I make it my everyday morning stop. It has a responsible amount of seating inside and out, although they could upgrade their chairs. The staff is friendly and attentive, and very knowledgeable about their products. read more

If you are in a hurry, do yourself a favor, and GO INSIDE! The drive-thru has to be the slowest drive-thru in northern Illinois. Waited 25 mins just for a black tea. I would have easily gone in, but I had a sleeping baby in the car. I have no idea what is wrong with the management of this location's drive-thru service, but they seriously need to step up! read more

Stopped in for a quick pick me up on the way home from the city. What a mistake. Was passed up by two employees being told they would be right with us, finally once it was convenient for them to serve us they informed me that most of the menu was unavailable. After deciding to order from the extremely limited menu we watched our drinks sit on the back counter while the barista went to serve other customers and inform them of their new limited menu. She then asked my husband what drinks we were waiting for, when he told her she laughed and said "oops, thought those were for the drive through." Extremely poor customer service and disappointment all around. Thank goodness this is not my home town Starbucks. read more

This is the most staffed (at least 6 people) Starbuck's (frequent Starbuck's at least 2-3X per week) open during the pandemic and the staff need an attitude adjustment and customer service training. First, they ignore you standing in line. Secondly, they shouldn't serve walk ins as they only want to serve the drive thru. Final straw, they served other orders in the store, even though I asked after 10 mins waiting for order and it was like "how dare you ask"), before mine and they ordered at the counter after me! (I don't blame the people who got their orders not their fault at all.) Go to other Starbucks where the staff are more friendly and want your business ... won't go back! read more

This spot is ok, nothing special. I have both recieved attitude and friendliness here. I have had drinks made wrong which i don't say anything cuz it's whatever, but yeah. I have also had them forget about my drink. Whatever though, its starbucks if thats what you're looking for and its a nice looking store. read more

My first time at this new to me Starbucks location and I am a fan. The layout of this location is nice and has lots of seating. There is a section that seems to be purposely dark for people using technology. There are lots of tables for meeting and study groups. The layout also seems very efficient in the way the register is situated relative to the seating areas. The staff seems to be very nice as well. I was greeted warmly and was treated well as I wish all Starbucks locations would treat their guests. For me this location is convenient and I will be coming back! read more