Literally the BEST STARBUCKS LOCATION! I started coming here every morning before I start my 7am shift. From taking my order, making my drink, and drive thru, all the employees are so sweet and nice I love them all Love Megan , the one who orders the quad shot over ice in a venti cup read more

Starbucks - My quad shot over ice in a venti cup over ice with 3 Splenda and light heavy cream with salted caramel cold foam on top I'm obsessed - Coffee & Tea Near Me - Fullerton, California

I've been a regular customer at this Starbucks since 2020 because it's closest to my workplace, but this was one of the worst customer service experiences I've had. I placed a mobile order at 6:17 AM, the app said it would be ready in 3-5 minutes, and I even received a notification that it was ready. When I arrived at 6:25 AM, only my pastry was there. After waiting to be acknowledged, I had to ask where my pistachio latte was. The issue wasn't the delay--it was the employee's attitude. I think her name is Kim. Instead of apologizing or checking in a friendly manner, her first response was, "What coffee did you get?" After I explained that it was the pistachio latte I ordered at 6:17 AM, she repeatedly responded in an irritated tone, saying, "I'm checking it right now." I will never forget how irritated she was and with that tone of voice. Another employee apologized to me and said their machine was broken so it didn't print out any orders. All I need was an apology and to just make the coffee with no more explanation/talk back or so, because I usually order coffee ahead of time so I can be on time for work. I will never forget the attitude that Barista Kim gave me. Very unprofessional. Being busy is understandable. Speaking to customers with disrespect is not. A simple apology would have resolved the situation. Her customer service clearly needs improvement. I hope she go far in life with that attitude :) Rest of staff were nice tho. :) read more

Ava at this Starbucks was amazing! I wanted to try something new, so I ordered a refresher in the app, but like a dufus, I didn't realize I selected the wrong store. ‍ So I got to the counter to order a wrap & showed her the drink I ordered that was prepared at the other store. She didn't skip a beat - she offered to make it for me, she was so friendly, personable, & courteous. As we hung out a bit in the shop, I even overheard her chatting up other customers, being so sweet & approachable. This lady needs a raise! I may just make this my new 'regular' Starbucks because of her glowing, infectious positive attitude! Way to work it, Ava!! read more

Starbucks - Pink Drink & Bacon, Sausage & Egg Wrap - Coffee & Tea Near Me - Fullerton, California

Crowded!!! Line was very long. It was pouring down rain and everyone had the same idea for some coffee! It was a nice cold and rainy day. Everyone had the same idea as me- warm coffee! Or cold coffee for me anyway haha I don't do warm coffee that often. Great service at this one. I had my Pomeranian in the car with me and they offered her a pup cup. She loved it so much!!! The pup cups are so sweet for the fur baby's. She had her pup cup and I had my coffee, with some breakfast. I ordered the sugar plum danish and the wrap. Both were great. This seems like a solid Sbucks location. read more

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This Starbucks has the worst customer service, my office ordered a total of 10 drinks , we came back to get two of our drinks fixed. They were not able to fix one right . Very rude about helping us . We left with one drink they kept the other. We are never coming back to this SB. Do better read more

Arulia I think that's how you spell her name she took my order. I ordered two pecan grande lattes one for me and my best friend who is working. I figured I'd surprise her with a coffee since she worked so hard. It sounded good today so you get your free red cup with a purchase of a coffee so I got two free red cups because I ordered two drinks. She was awesome. She was so sweet took my order quickly got my drink quickly she smiled had great customer service. I highly recommend the Starbucks. It's drive-through or you can sit down. It's really close to the karate place baby girl used to go to I like this location. Thank you for my delicious cup of coffee my free red cup an amazing service . Have a beautiful day, be kind to everybody Aloha :) read more

Starbucks - Pecan latte oat milk- 2 free red cups with purchases - got my friend a drink and cup :) - Coffee & Tea Near Me - Fullerton, California

The 5 stars here is for service from Rhiannon!! We always go to Starbucks at various locations, but when a Barista is totally nice and you can tell when they are happy to be here...that is Rhiannon!! She took her time to ask about my day and has a genuinely smile on her face...which makes this visit a fun one. read more

Starbucks - Coffee & Tea Near Me - Fullerton, California

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My husband and I stopped by at the Starbucks every morning at the same time we spent about $100 a week just in our breakfast orders in the morning and you know he might grab an iced tea a couple times in the afternoon. I have no understanding why a Starbucks that has so many people working inside. Can't get a silly order straight every morning. We order the same thing coffee cake, and a banana nut loaf. Today I get to work to eat my breakfast and they gave me a cookie instead of my banana loaf. Seriously how frustrating can this be. So no breakfast today, we still have to go to that stupid Starbucks tomorrow but I'm considering changing it up and going to Paris baguette in the morning in Brea. It'll only make five more minutes difference on our commute and they have a much better selection. read more

this location is perfect for a drive thru pick up or to sit around chatting with your friends or colleagues! the baristas are super wonderful, informative, and welcoming. this isn't, however, the spot to sit around and study and write. lack of wall plugs read more

What a chaos's there ! So many staff but the right is not telling the left! They had a big order and everyone paid the price for it! Drink was pre ordered and they forgot about 10 plus people drinks ! Ask for a refund and the young lady ( it was her first day?? Why have her on register in prime time to learn) did not know how to issue a refund ??? So I said I will just wait for the coffee ! Another 10 min passed and I asked how much longer they forgot about it again !!! So I said just give it to someone else ! They mad my drink on the spot with tasted like sour extract no flavor !! An almost $10 drink and 30 min later !! Never again going to this Starbucks ! And the girls where like what ??? And rude read more

As a coffee connoisseur, I am not a fan of Starbucks. I like it for the accessibility of the drive thru and the time saved versus going to smaller mom & pop coffee shop. I work night shift so the last thing I want to do is get out of my car during rush hour so when I'm trying to get home as fast as I can, Starbucks is my first choice. This is one of the faster Starbucks drive thrus in the Fullerton area. Workers are quite friendly and drinks come out really quick. I had a really bad first impression because the drive thru worker at the time was just chitchatting with a lady in their vehicle after getting her drink just talking about their daily life. I had waited a good 3 to 5 minutes and left a very bitter first impression, however, every visit after that has been nothing short of spectacular. read more

I was disappointed to learn that the prices have increased, yet again. That being said, I don't understand what is so hard to understand about NO FOAM in the drinks. When one orders a drink with NO FOAM, one doesn't expect to find the cup with 1.5" left at the top. If they are going to charge more, they need to give people their money's worth. read more

I try to avoid this Starbucks. Ordered a brown sugar oat milk shaken espresso and I'm not sure what I got... read more

Starbucks - Coffee & Tea Near Me - Fullerton, California

Great place and great service, but they allow people to bring in their dogs, and their dogs are laying around all over the place, taking up spaces where the guest can actually sit inside. I had to sit outside, because there was two huge dogs inside the coffee shop and were laying down in front of the available chairs and tables. Management should do something about this read more

This location is always very prompt with the orders and has some of the best customers service. My go to drink is a Hot & Dirty Chai Latte w/ no water, which they make perfect every time. The AM Barista with the bright pink hair ‍ has the most beautiful and welcoming smile, that makes my morning whenever she greets me. read more

Finally visited the SB off Harbor Blvd & Brea on a Friday noon with a gfren. Starbucks date. Associate was really friendly and received our drinks within a timely manner. The store is really clean, open and spacious. Love it here w lots of seatings inside & some tables & chairs outside. Parking is available right out front. Finally came the week of the annual holiday drinks release. Got my usual fav ~Creme Brûlée latte, hot drink version. My gosh. This drink is really sweet! Too sweet. Highly suggest getting like half the caramel syrup or something. I was only able to drink half and tossed the rest of my grande drink out. They have a lot of variety selections of their Starbucks cup & merchandise. Highly recommend coming to this Starbucks. read more

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The service at this location sucks! I placed an order online and got to this location a few minutes after the time it said my order would be ready. I walked in, noticed my coffee wasn't ready, so I sat patiently waiting, but after another 15 minutes passed, my order still wasn't ready. I go to the counter to ask about my order and the girl apologized, and says they'll work on it now. I placed my order online in advance so it's ready when I arrive and I know things get busy, but I shouldn't have to wait twenty minutes for my order to be ready. read more

My second time coming to this location. We had a meeting here not long ago, and this is the most exciting locations of baristas working here. Everyone is friendly, and they get your orders right. Wish I could have coffee here all the time. read more

This location, the employees seem so miserable and take it out on the customers. Very unfriendly. I stopped going to this location because about 50 percent of the time my order is made wrong though I do mobile orders every time, so the order is right on the sticker. It wasn't not made correctly out of miscommunication. Also, I understand mistakes happen, but when you ask them politely to correct it, it still isnt made right. Another complaint I have about this location is the way they cheap you out. The drinks and food is already overpriced and the fact they will only fill your cup halfway if you order with no ice is fing ridiculous and petty. I know the managers are directing them to do it and its a really crappy way to cut cost...the manager is out of touch and doesn't know how to explain to possible corporate people that this cheap move is a way to lose customers. This store obviously has bad management. Also, the food is typically cold even when placed to you after being "heated." Having to consistently ask the employees to fix things is very annoying and time consuming. I would recommend training the managers and the employees to do better or let people go...this store is a hot mess. read more

It was my first time visiting this Starbucks location It is a high volume, and busy location. I ordered on the App and my drink was ready before the expected time. No complaints here regarding my Pumpkin Spice Blended Frappuccino ! Yum ! I recommend two Stevia packets for sweetness. Parking lot was pretty full due to the nearby businesses that share the parking lot. Try not to park near the drive thru or you will get blocked. Plenty of outdoor seating. Appears that people use this location to interview for jobs in the nearby college. read more

Starbucks - Yummy in my Tummy ! - Coffee & Tea Near Me - Fullerton, California

Used to love coming here to do my quick mobile order pick up but the last few times my cup had never been full but today was worst it wasn't even half full! The manager was nice to have them redo it but 5 minutes later once the foam had settled it was back to being half way. read more

Starbucks - They fluff up the foam to the top so it looks full but 5 minutes later this is what it looks like. - Coffee & Tea Near Me - Fullerton, California

the barista victoria was very kind and helpful!!! coffee was good and hot! would go again

They put way too much ice in our drink. This drink would take 4 sips for me to finish, and that is being generous. I think this is abnormally a lot of ice even for a Starbucks. The drink was good though. read more

Starbucks - Iced Horchata Oatmilk Shaken Espresso - Coffee & Tea Near Me - Fullerton, California

This Starbucks is great. I needed coffee for an event I was hosting. I called in and the other was ready a couple days later when I needed it. On time and the staff was amazing, friendly and helpful. read more

Starbucks - Coffee for an event - Coffee & Tea Near Me - Fullerton, California

Came to this location because I was in my way to my hair appointment. The drive through line was long so I decided to get down and order in person. That was the best decision. This location Carries many hard to find tumblr cups When I arrived, there was no line, received my order within 3 minutes and the indoor tables were clean. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Fullerton, California

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Customer service is great, but you guys need to lighten up on the ice! I mean really it was a full cup of ice and 3/4 cup of drink and that's being generous. Please let me know if this is the standard Starbucks recipe, so I can manage my expectations. Of course I can always ask for easy eyes, but really now. read more

Starbucks - A lot of ice - Coffee & Tea Near Me - Fullerton, California

Met Rosa at another store. While she was there (previous store) all ran well (staff, timeliness of mobile orders, cleanliness) specifically her management and the notion of being a symbiotic team for maximal benefits imparting collective harmony. From Starbucks in Victoria Canada, to this new modern architectural masterpiece in Fullerton, I'm humbled. Accuracy at this point is in the 90 percentile range---is this a reserve roasters store in disguise? Grateful seeing familiar faces here. Fullerton PD Captains, Fullerton FD, Jewish Rabbi and Brea FD take their libations here. Store is thoughtfully designed in harmony with "Fullerton Towers" complimenting the green rolling hills. Kindness to all people (homeless) seen. Sometimes it can be lively inside---machine sound symphony? Healthy and loved plants are found within for a "Zen" or "Ikigai" experience. Rosa M. glad you found an environment were all people, sales and minds can grow for the benefit to all of us--making for an einzigartig" offering in Fullerton. read more

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HORRIBLE service... It seems that the workers at this location are pissed at the world....the environment is not welcoming simply no eye contact with customers/guest...it seems like they are tunnel vision and won't aknowledge you as you walk in and or when you're trying to get their attention to pick up an app order... The cup of ice (pictured) thats how inpatient they are when delivering drink items... read more

Starbucks - Don't slide the drink....hand it over to the guest...so disrespect! - Coffee & Tea Near Me - Fullerton, California

I wasn't going to post cus I was feeling lazy/tired but I'll need to write about what I saw earlier today now that my stomach is hurting I worked out across the street so I picked up a tall caramel frappe around 7pm drive thru... it was taking awhile for me to get the drink so I looked inside then... BOOOM... I caught the male barista putting drops of frappe that was on his finger inside the cup...... cleaning his finger off on the rim of my cup..! no gloves either! I wouldn't even do that if I was making my own drink.. SO UNSANITARY!! I should've said something but I was too tired I just took the drink n thinking it would be safe to drink just the bottom portion but I couldn't stop thinking about what I saw... and it was sooooo watered down... I felt like throwing up so I threw the whole drink away after couple sips I hope I won't get sick but this experience made me never want to visit starbucks ever again read more

I got gypped :( So sad to see this when I got into the office Still love you guys! Your staff is great. But maybe y'all could be conscience of how much you guys fill our cups ? read more

Starbucks - I'll fill the rest of the cup with my tears - Coffee & Tea Near Me - Fullerton, California

I love coming to this Starbucks ! It's close to work and usually the drinks are great ! I love how fast the service is ! However today when I picked up my drink I did not check my drink when it was first handed me to me . After a few sips i noticed the drink making a bit of a rattle noise so I opened it and saw that there was a cap inside my coffee !!!! I couldn't believe it ! I had to throw away my coffee ! I don't know how many people have touched that bottle cap ! It was very grosss ! read more

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This is my go-to Starbucks on my way to work. I rarely have any issues unless there is new personnel. Today I ordered my regular triple grande iced blonde latte w/sf vanilla. I'm not sure what I got, but it tasted like super sweetened milk with coffee for color. I thought maybe I was being picky since I rely on my morning coffee to get my day going. However, I knew it wasn't me when I got to work and realized my "coffee" was much more pale than the manila folder on my desk. I really hate complaining, but I needed this coffee to be strong today and $7 for sweet milk is really disappointing. Oh, and there was no one in line, drive thru or inside. So, there was no excuse for this. read more

2nd time in a week we've gone I'm by drive thru and my drinks have been A1!!! Whoever is making them is not playing!!.. best strawberry acai with a splash of lemonade I've ever had. Thank you to the amazing barista..I wish I knew who you were. read more

Starbucks - Coffee & Tea Near Me - Fullerton, California

Service is way too slow. The hygiene of the staff and the store is not good. It took me 40 minutes to order a cup of coffee. read more

Modern and cool, this Starbucks is great. This fun, new location also has good drinks and a friendly staff. We always come by here whenever we're in the area. This place has a really fun look. On the way to see Christmas lights, we can stop by here and grab those festive drinks. We got the Salted Caramel Mocha Frappuccino and the Vanilla Bean Frappuccino, and they were both really good. The staff was really nice here too. We ordered our drinks through the drive-thru, and everyone was friendly and helpful. I really like this new Starbucks location. The staff is great, and our drinks were really good too! read more

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I hate leaving reviews, but I think it's stupid that this Starbucks location closes 30 min EARLY every night. I'm a local nurse who works the graveyard shift nearby which is why I stop by so late since it's on my way to work. I'm always disappointed and end up with no coffee before my shift. Management should just change their hours at this point that way customers don't waste their time by driving to a closed location. read more

Starbucks - Employees laughing inside - Coffee & Tea Near Me - Fullerton, California

Came to the drive thru, not from the area just passing through. The gentleman at the window was excellent. Super friendly, excellent customer service. For some reason my card would not swipe and he handled it very kind. Finally I had to switch cards and it finally worked. I was very embarrassed and he made the awkwardness very nice he even apologized when it wasn't even his fault. Thank you so much!! I would gladly come back here again.... read more

Starbucks - Outside - Coffee & Tea Near Me - Fullerton, California

My fav and home base Starbucks. I usually order from home and it's always ready when I get there. Good excuse to say hi to Tori and Victoria and others who make me feel so welcome. Happy start to the day! read more

I received great service here, but the internet absolutely would not work (and it's apparently an ongoing problem). Since I came in for the express purpose of doing some work (I'm a teacher), it rather defeats the purpose of paying extra for coffee, no matter how good it is. Management here seriously needs to address this problem. It's a given that coffee shops have internet. read more

Starbucks - No internet. It just keeps showing a blank web page that says "Loading." - Coffee & Tea Near Me - Fullerton, California

Beautiful new location across from the Fullerton Courthouse that opened on 8/24. The 70s architecture matches those of the office tower in the same complex. The location is spacious and has a very open feel. The large patio area is completely shaded and has plenty of tables. There is also a drive-thru. There's no doubt this location will be super popular with the weekend warriors from the Fullerton trails and the stairs at Hillcrest Park. read more

Starbucks - Beautiful new location - Coffee & Tea Near Me - Fullerton, California

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