Love Starbucks! Friendly service and love the coffee. They always get my drinks correct and I never have any problems or complaints.

This is by far my favorite Starbucks. I go here at least once a day well headed to work and the staff is always friendly getting my drink in a timely fashion. The advantage at this location is the staff has been there for a very long time and have wonderful team work. read more

This Starbucks is my go to after every workout and a convenient place to meet friends! Friendly staff and very quick service!

I am always pleased with this location/staff/service! One employee always stands out! Her name is Susie (manager)! I love everything about her! She has a great disposition/attitude/she is so knowledgeable/helpful/very polite...She is a big ASSET to the Starbucks Corporation!!! She is the #1 reason that my friend/ I go there! read more

My favorite Starbucks! It's always the same employees working and they are so extremely friendly. They greet me instantly by name when I walk in and it seems they are that way with a lot of people who must be regulars. It makes for a nice environment when they remember names and details about you. Especially when they already know what your order is! ;) amazing staff! See ya'll tomorrow. :D read more

This is my usually location when I do drink Starbucks. Today was just way off- girl couldn't get my order right at all and it was a simple order but took 4x--my tall iced vanilla latte w/ caramel turned into: tall hot caramel latte, to a vente iced vanilla latte..I think she just wasn't focused... My drink tasted like ash because the guy making it was pausing a lot to chit chat. Maybe it was the timing. (Around 4:30pm) cause usually it's fine and not awkward. read more

i love starbucks and the staff. i pretty much live at starbucks. the drinks and food are amazing and the staff is always welcoming and willing to fix your drink every time if you're unsatisfied. read more

Starbucks - Coffee & Tea Near Me - Glendale, Arizona

Excellent coffee. This location is always super busy. I would suggest buying/leasing the space next door and expanding, better yet we have no drive through coffee location going East from this location off the 101 freeway; make that happen and you would be the most popular Starbucks in the surrounding. Other than that excellent coffee. read more

Great coffee, but two male employees were yelling (jokingly) with each other for over an hour. Too loud with employees and music cranked. Not the best day to try and study. read more

Standard for a starbucks. Usually with great staff that I really liked so far. Until I ordered coffee from a girl with rude attitude working on Weds afternoon, who needs more training in customer service. I've worked in service before, and this is not how I'd train my staff. First time I ever felt very annoyed at this location. Other staff members are great, but I'd rather go to the Fry's starbucks island than come for attitude if that happens again. read more

Let me start off by saying I've been a Starbucks gold member for a few years. I mostly go to this location since its closest to my Apartament and used to really like it. The baristas knew me by name and were generally friendly and attentive. Recently a lot of the staff here has changed in the worst way possible. One afternoon I had come in to study for an hour or two and had purchased a hot white mocha with my gold card. I stayed inside the entire time (sat at the bar area) and before I was getting ready to leave I went back to the register to ask for a tea refill. I brought back my empty cup and took out my gold card when the barista said "you can only get a tea refill if your original beverage was a tea and it has to be within an hour of your first purchase". I asked if she was sure about this, and she turned around and asked a male coworker who nodded to her and she turned back around and gave me an annoyed "yup". Baffled I thanked her anyway and left. As soon as I got home I went through every Starbucks faq page I could find and on each one the rule is clearly stated, you get unlimited free refills regardless of the original beverage purchased with a green or gold member status ( and no mention of any time frames whatsoever). Now let me clear, I don't mind paying $6 for a cup of coffee all the time, or the fact that my name is butchered on those darned cups, or even the bored and annoyed facial expressions the baristas always seem to have.... But when I'm denied a measly tea refill that I'm clearly rightfully asking for and bombarded with false rules that are nowhere to be found on any official website I officially give up. The audacity of the management to not train or supervise their staff properly is baffling. I've since fallen in love with the coffee bean near my place and never plan on returning. read more

What the heck can I say? They've got my money and I admit I a little bit of a junkie. Staff here is quick and friendly, place is clean, busy as usual... I hate that they're close to my job. read more

The apathy was so thick you could cut it with a knife (my subject header). I have thought about writing a review for this location for the last year when declining positive service and long wait times became the norm. But today was really frustrating, so I finally made the effort. About to order and just realized that I had left my wallet in the car I asked the order gentleman at 12:15 on 1/8/15 if he could begin a Oprah chai tea for me while I got my wallet. I told him I was in a hurry and he could see I had waited patiently already and then there was a line of 8 people behind me. He remarked he could only prepare the cup (with a really unpleasant attitude) which I thought meant he would get the drink in the que and started. At Starbucks we are used to them smiling, asking about your day and even writing your name on the cup. This was absent but more troubling was the complete unwillingness to help. Got back in line with a $20 out and asked the gentleman if he had started my drink...no he had not...decided to leave, out of time. When I left I couldn't help feel sorry for the workers, they looked miserable and apathetic. Long line and just 1 cashier and 1 on the drinks...2 doing assorted work never looking up to help move patrons along or even acknowledge with a smile. They obviously don't like working there and had no accountability to the place of business. This usually means being poorly treated by management/leaders. I give them 3 stars because I think these apathetic workers due their best with what that locations management is offering them. I hope work conditions improve for them in 2016! read more

I'm not the kind of person who orders the same thing every day so their patience with my choosing is great. They always recommend something when I don't know what I'm in the mood for and it always hits the spot. The one down side to this location is the wait. Often the line is put the door and there is no place to wait for your drink to be ready. The added room from the remodel didn't solve the problem but it did speed things up a little. read more

I love the location of the store, all the baristas are very friendly and nice, and my drink is always made right. However there is a customer -*Dave* I believe his name is, who is beyond annoying. He is there every single morning and when he sees me he starts talking loudly and joking and making sarcastic comments to me. I don't even know him!!! He does the same with lots of other customers- as well as the baristas. I can't stand it. I have started going to the Starbucks up the road, in the Frys store. So much quieter and no harassing old men. read more

Always friendly and coffee delicious! Love to walk here from my house and sit and drink my coffee. Caramel macchiato is delicious! Usually busy but the employees do great at keeping things moving along! read more

I would not recommend going here in the afternoon of Tuesdays and Thursdays especially if you are tight on time. I usually go here before class because it is on my way so first time I went it took two girls 30minutes to make my drink and on top of that it was made wrong but after that point I was running late so I couldn't have them make me another drink and who knows how long would that take. I decided to give them another try and this time only one of the girls that serve me last time was working. I was first in line and she made 4 other peoples drinks first before my drink was made. The guy that was working with her came back from the back and asked me if I was still waiting for my drink and only then she said that my drink was next. At the end when I got the drink she threw the straws on the counter versus giving me one. read more

Whenever I stop here it is always full and I wish I would have gotten a table sooner with this heat. Diane is always sweet and makes my drink perfectly. I don't know what the other reviews are talking about since when I go the staff is friendly and personable. read more