Hit or miss. Sometimes I get friendly service, and other times, I get ignored while the barista carries on a full blown conversation with someone else like I'm not even there. I will not be ignored, Dan! Drinks have at least been consistent in my experience. Nice patio as well. read more

Drink is ALWAYS right! Staff are so amazingly nice. You can tell the manager truly fosters a positive atmosphere because every single employee I have ever come into contact with has been so nice. Gorgeous patio to boot. Love this location! read more

First time I went in was today. My drink was fine; it's the baristas that I had an issue with. For one, no eye contact from anyone. Then someone in the back room (Ryder? Spider? Who knows...) had a visitor so this involved a lot of screaming towards that person in the back room to come out and say hi. Apparently this was more important than making the drinks in a timely manner and saying thank you when said drinks are picked up. Y'know, how other baristas in other Starbucks do. read more

This is my favorite Starbucks in the area. Nothing special about the drinks, they are consistent with other Starbucks locations I've visited. However, what sets them apart is the friendliness of the staff. When I walk in I'm usually greeted by name and I have my coffee in hand within seconds of walking in (since I always use the app, but at other locations I normally have to get someone's attention to get my drink). read more

I've been here many times over the last several years and I have to say this place always has a great vibe to it. The staff are friendly and the drinks are always perfect. I highly recommend it. read more

Pretty much what we've come to expect from a Starbucks. Decent location with the usual fixings of great coffee, friendly staff, free wifi with inside and outside seating available. Seasonal selections for fall are always my favorite. Caramel frapacinno and caramel macchiato are my two favorite. Iced teas are always pretty good too. Parking located all around this location. read more

I generally have had great experiences with Starbucks, but this location is miserable. The service is extremely slow. It took me almost 30 minutes to get my drink. It seemed that the staff was more interested in helping their friends than the paying customers. read more

I guess I caught them on a bad day - Monday at 12 noon. The barista was rude, slammed the change in my hand so it dropped everywhere on the counter, didn't bother to help me pick it up. Service was terrible: It took over 10 minutes for a standard order of a 12 oz. cup of iced tea. The staff is friendly to people 20 years of age or younger, but if you're older like me, forget about it. They cater only to a young crowd, and don't want business I guess from anyone else. Go elsewhere. read more

This has to be the slowest, filthiest Starbucks in town!!! Girl named Mickey was not only rude, and didn't know Starbucks customer service at all. Thank you for making me realize that not only did you just ask for a health inspection of your store, but also I will be talking to your regional manager about your attitude, professionalism, and customer service. Thanks for not giving me my refund, they can run the records on that specific day! Per Corporate. So that uncooked bacon you refused to refund, Corporate did so. Thanks again. read more

A Starbucks just like any other. This one has a great staff though that is friendly, efficient, and provides great customer service.

This is a good Starbucks a lot of room inside and misters outside on patio. They also have the reserve coffees.

This location is conveniently located near the freeway. It gets busy, but they are efficient and get the drinks out in a reasonable amount of time. For how busy they get, they manage to keep the place reasonably clean and orderly. One of the prettier patios starbucks has in the valley. I don't mind the smokers, but there have been a few times when a group of them sit next to me and billows of smoke come my way. And its too packed to find another seat, especially since its has been 80 degrees in most of November. It still doesn't deter me from enjoying the patio scene. Finding a seat is a problem during their peak times. It would be great if they could take over the business next door and expand just a tad bit. It can be hectic when the morning rush line forms, so this Starbucks could benefit with a little more room. Parking is not a challenge for me, even during their morning crush. Compared to other Starbucks I have been to across the country, this one is really not too bad. You will have a problem if you are just aiming for the L shape lot directly in front of the door and the side. I usually go to the huge lot kitty corner to it (between kinder care and those empty businesses) or across to the bank lot, walk time is 20 maybe 40 seconds longer. But maybe to your typical surburbanite in a hurry, it can be frusturating and challenging to get into the front row. Overall a good starbucks. read more

Slowest Starbucks in history no matter how many people they have working. The best Starbucks in the area is at the frys at 59th or safeway at 67th. If the kiosks could give the reward drinks I would never have to go to a store again. read more

Wow what a great little hidden gem of a Starbucks. Although I don't live nearby I will definitely be returning to this one. It has a great outdoor space that I would love to enjoy when it gets cooler. Erika was our barista and she was awesome. She had a great personality, was fun to talk to and had some great recommendations. Not to mention she was also fast and efficient, I couldn't have asked for a better experience. read more

Good service but there's always a lot of tools that sit on the patio all day and chain smoke.

My favorite Starbucks in the valley. Great patio and a great feel and energy inside. This place is always busy though. Good place to grab a coffee and hangout. read more

Great patio, extremely busy & tight quarters inside. I always wish for a drive through at this location, overall clean & efficient.

Stopped by this morning for a Trenta black tea lemonade. Customer service was terrible. Also they filled the entire cup up with ice I might as well just got a small. Not a pleasant visit this morning. read more

8:15 Pm and they don't have decaf coffee. I thought this was a coffee shop whose main product was coffee.

This location is clean and the staff has always been friendly. It's on my way to my carpool so that is a plus! I like to have their ham and cheese for breakfast. read more

Fantastic patio area.....as long as the weather is good! Friendly service with your standard Starbucks menu.

Nice patio .. Nice to sit outside when weather cools.. good service

This Starbucks lacks good workers. They don't talk they just look at you when you try to make a joke or try to talk to them. I love when workers are full of energy talking and being loud. You make drinks. You can't be happy making drinks? Really that hard? Come on! read more

Slooooowwwww!! Don't go to this location if you have less than 25 minutes to do wait. We went there with plenty of time and left running late!! read more

Surprisingly relaxing find next to one of the former Blockbuster locations. Very attentive and friendly staff, and service is generally spot on. You could miss this one if you don't know where to look, but it's worth checking out. read more

This Starbucks is pretty good until they get busy. When it's slow, they are very friendly and make sure your drink is made perfectly; 5 stars. Once things pick up, all is slammed together and the quality goes down. They got my order wrong again this morning during a rush. Sad part is that I had already left and now I've paid $5 for a coffee I don't like. Blah. read more

Nice comfortable Starbucks. We enjoy hanging out on the remodeled patio. Great staff. Jen is always smiling and helpful.

This is a great Starbucks! Huge patio on the east side in the shade. Some lounge seating inside. Gotta stop for my espresso..

The staff here has always been pretty good - even when I brought another store's mistake to them to fix. The reason they get 5 stars is the patio.... huge, shaded with trees, and lots of seating. I love sitting outside here on a nice day! read more

This is an edit to my review posted...idk....two years ago. I love these girls! They know their regulars and remember their names. They always have a smile and say good morning. In my old review, I wasn't a fan of the staff and started going elsewhere. I love them now! They don't get confused if you change up your drink and they are pretty fast for how many online orders they get. Keep it up girls! Sometimes a male works there but they never stick around long :) read more

I'm not a typical fan of Starbucks but today this place knocked it out of the park. Great job

Inviting and casual atmosphere with great coffee and tea as well as tasty sandwiches. I love coming here to study as a student.

Why the Mobil app if Coffee isn't going to be ready when you get there. Mobile app says 3 to 7 minutes I put it in 10 minutes before I even leave my house and it's still not ready. Also can never get anybody up front to hand the mobile order to you read more

I go to the Starbucks at frys and there's this teenager who works there and I asked for water. And then I came back 10 minutes later for a water again for my sister and she gave me a snotty look this is 3 - stars down read more

I love this location in the AM! The staff is friendly and they know just how to make my drink. I will say it can be a little hit or miss if you come later in the day or on a weekend. Overall it's a good spot to get your caffeine fix. read more

This Starbucks is okay. Depending on the employee who serves you. Some of them never greet you. I personally like to come when my friend works there. Everybody else isn't very good with customers and aren't very helpful with explaining drinks. read more

First they got our orders wrong then they did not place the lid correctly on the cup the whole thing spilled over our seat and carpet when I ask for assistance they (Kevin)hand me two dry towels and did not offer any assistant to help did not even get apologies nor offered to help. Very poor service. Now I have to pay to clean the carpets. read more

Slowest coffee shop I have ever been too. Takes 10-15 minutes to get a coffee. I think the second espresso machine is there for looks cause it never gets used... read more

Just like any other Starbucks, great drinks and great atmosphere. But the staff is excellent here. Cathy and Alexa were so helpful and went out of their way to give us great service. Refreshing smiles, even during the slow hours! read more

Great place! The people are very nice! They always make my coffee just right. The great at following directions and super patient.