Worst employees ever!! Rude. Oh my gosh Rude!! Will NEVER stop here again!! We were totally ignored. Never took our orders inside. Or acknowledged us. read more

Tyler is the greatest employee in the history of Starbucks. He is an absolute pleasure and we only go to this Starbucks specifically for him. He's beyond kind and ALWAYS in a positive mood! read more

I asked for two water cups to fill my water bottle for the day the person in front of me got A large one I got two tiny ones only filled my bottle half way read more

Starbucks - The water they gave me compared to my water bottle - Coffee & Tea Near Me - Hesperia, California

Came in for some coffee while staying at the Marriott next door. Place was right next to the freeway exit so lots of activity. But service was prompt and friendly. They even got my order correct so props for that! read more

The best Starbucks. Absolutely amazing service from everyone and I love frequenting this location, never anything but a kind smile, foods always hot, and the ambiance is always on point. Plus they are always cleaning and I really love seeing that. read more

I've never Received such an attitude for asking for puppuccino, this morning I asked for it through the intercom and then when I didn't get it at the window, she ignored me and walked away after giving me my order, so I sat there and tried to get her attention and when she came back and I asked her for the puppuccino she leaned in and said, "what?!" Wow. Customer service is really going down the drain nowadays. I've managed multiple businesses and I'd never be OK with somebody responding That way to any customer. I never come to this one anyways so I won't be returning back. Just because you're pretty doesn't give you the right to be a jerk. read more

BEST baristas ever, been coming here for years and the whole morning team is on fire. Orders made correctly and on time and fast. The whole work group in morning is always smiling and in work mode. The smiles I get and the positivity I get. I enjoy coming everyday here l... best team ever I read more

Ney was amazing and truly went out of her way to make my day. She was super kind, and the drink she made was great!

Horrible customer service, drive through guy was a complete jerk, and everyone who works at this location is rude.

No complaints here! Was greeted by a super friendly employee. Drive thru was quick and easy. No issues with my drink order. The trip was so fast there was nothing to drop a star for! read more

I'm not an adamant coffee drinker, but I do love a good frappe. I've been to this Starbucks on many occasions... just finally getting to this review... one year in the waiting LOL. I'll have to capture some pics next time. So my all-time favorite Starbucks drink is the Java Chip Frappuccino. It has a nice blend of mocha sauce and Frappuccino chips with coffee, milk and ice topped with whipped cream and a mocha drizzle to bring you some java joy. It has the perfect amount of sweetness unlike their other drinks that are way too sweet. I'll stick with what I like! Another favorite of mine is the Mango Dragonfruit Starbucks Refresher beverage... very refreshing, decent chunks of fruits, and again sweetness is just on point. So glad I have options... one mocha and one fruit! I always go for the Tall size... why not! Staff is usually friendly. Prices are pretty average. I have always gone through drive-thru... have not stepped one foot into this Starbucks LOL and that's okay. Walk-in versus drive-thru... just a preference! Swing on by and get some frappe or refresher... Go Starbucks! read more

See all

The two and a half star reviews are definitely accurate. Obviously a poorly managed Starbucks. They're out of nonfat milk at 11:00 a.m. food on display that they are also out of. I very clearly ordered a cinnamon coffee cake not heated. The clerk asked me do you want that heated. It's as if she is running on a poorly executed program. Evidence that this employee could easily be replaced with a kiosk. Dining room could have been cleaner. Standing and waiting for a simple cup of coffee. read more

Too bad they are now reopened! Look carefully at the lid of this you will see there never was sweet cream foam. This was supposed to be a vanilla cold brew with extra sweet cream foam on top not exactly sure what they did, but it arrived looking milky, and watery. I can't even see any cold brew in there. It tastes like watery milk. Ugh. I would have returned it, but somebody else brought it to me. We've had some really bad luck with this newly remodeled, reopened Starbucks. Do yourself a favor and drive over the 15 freeway half a mile and go to the other Starbucks near Target; this one is just too busy for their own good. read more

Starbucks - This is NOT a vanilla cold brew with extra sweet cream foam! - Coffee & Tea Near Me - Hesperia, California

Came in at 1015 and was told she's deep cleaning the floor at the lobby and must go through drive through. Why put your hours til 1030 if you stop serving 15 mins early?! read more

Staff is rude, I originally ordered a grande and then changed to a venti drink before even finishing my order. Once I got to the window to pay and received my drink I noticed excessive amount of whip creeme and mentioned it to the worker to what she said that the mocha cookie crumble came like that. I mentioned always getting that drink and never seeing it like that and she insisted no it's like that. After a while of going back and forth she offered to remake it and I said yes please but the drink came back exactly the same. Also I ordered 3 cake pops and they gave them to me on their original packaging, they didn't even bother to take them out to the package and put them individually. I called to let them know and they didn't resolve anything. The manager went off saying how she didn't think it was their intention and didn't apologize. read more

Starbucks - Coffee & Tea Near Me - Hesperia, California

It's too bad I can't use 0 stars for this store. Jessica is the worst customer service person I think I've ever met. She is consistently rude to me. I would like to avoid this location when she's there because she's so unhappy and miserable. I told her I was calling corporate because I'm just really tired of her hatefulness. She said I can call all day long and she'll still be there. Is she related to someone high up in Starbucks and that's why she so rude with confidence. Kim is definitely one of the best baristas. She's always kind and happy. She ALWAYS makes my drink right. Not like Jessica. Ugh read more

IM NEVER GOING BACK! this Starbucks got me fucked up I ordered my usual Caramel Frappuccino and they gave me it , I was so pissed it was literally all whipped cream and like 2 percent coffee and it wasn't even blended! Don't go waste your money it's terrible whoever made my dam drink should be fired fuck this Starbucks I'm going to Dutch and bros or the one in victorville like bitch get fucking closed down you just made my day as worst as it already is I know this might sound a bit dramatic but I'm warning all of you who try to go this Starbucks read more

Before this store was remodeled I would dread going to get a coffee. The wait time was always too long. They recently updated the store I have not had any problems with my wait time of my coffee. It's so great to go to since it's up the street from my house! read more

Pre plan this stop. Not like a few blocks. Like 6 exits. They don't pride themselves on quickness. They also pass off grandes as ventis. Which is just poor service and poor quality. Two tips: give yourself a 20-30min lead time for your drinks. And then check the actual amount of the beverage, especially the hot ones in the white cups. Restrooms are passable. Not sparkling clean, but, I ve seen worse. read more

Visited this Starbucks location on our way to Las Vegas this past weekend. It's very clear that the staff does not want to be there. The bathrooms are very dirty. Do not recommend coming to this location. read more

The service sucks here. Every time I walk in the ignore me. Even if they are busy they should at least acknowledge you.

Located just off the freeway, this spot is surprisingly clean. The service was prompt and my wife and I were able to get a needed pick up of caffeine. Will be back again for sure. read more

Starbucks - the goodies - Coffee & Tea Near Me - Hesperia, California

Quick drive thru visit fro some cold brew. I prefer Dutch, but the closest Dutch Bros is in Apple Valley and that's just too far for me. Starbucks is always a hit or miss for me with which employee can make a consistent cold brew. I asked for a splash of heavy whipping cream and while today was decent it's usually over filled with it and you can't even taste the cold brew. Service was pretty quick and location clean. I'd stop again here. read more

Very rude , I walked in and 6 people that work at this location didn't even fix their lips to say hello! This is not my first time going through this at this location! Idk if it's just me or are they just rude to everyone ! The I waited about 3 minutes before someone finally said " I'll be with you!" read more

Starbucks - Outside the Starbucks - Coffee & Tea Near Me - Hesperia, California

Supet super slow. Don't stop here when you are on the road. Real time burner. 30min for two drinks.

My coffee fix with the kind cashier thoughtfully offering to warm the banana bread. I'm back after the pandemic kept us from traveling. Checking in again. I did not get the guy's name but he was friendly and was cleaning the restrooms. read more

Ordered brown sugar oatmilk shaken espresso and pink drink. Both tasted good but pink drink looked a little weird. It was grainy. read more

Starbucks - Pink drink(it was grainy?) - Coffee & Tea Near Me - Hesperia, California

My coffee is consistently good all the time. I never get a "bad cup" like some of the other locations. Keep up the good work! read more

Starbucks - Iced americano with heavy cream. - Coffee & Tea Near Me - Hesperia, California

They're so sweet here. I know the line gets bad sometimes, but the service is exceptional! I ordered muffins for camping and she was able to give them to me in a convenient box. Plus I needed water and they gave me a large. They always are accommodating. read more

Starbucks - Sweet message in my panini. Nice touch! - Coffee & Tea Near Me - Hesperia, California

They suck and can't get an order right and are a little bit dirty don't give you the right stuff and hade a very long wait!

Really god service, nice guy held the door open for everyone, and even asked people if they like their drinks. And the drinks were really good! Definitely recommend here. read more

Catie was the best! The service was very friendly and prompt, the drinks were perfect. This was the right place to take a break on a long haul. I hope Catie is appreciated for excellent customer service. read more

Horrible service they made it seem like they were doing me a favor by taking my order This place sucks the women there don't want yo be there they shouldn't be working there went in Saturday night at 7 read more

Dont waste your money on this starbucks location i gave it a couple tries and the coffee is always terrible here .

Over 45mins waiting for our order today. There were probably 30 other people waiting as well. Everyone was frustrated and mad. I complained to the assistant manager and he basically did nothing. I got so frustrated I started telling other customers that I hope they aren't in a hurry to get somewhere because they are going to be there for awhile. Several didn't order and left. I gave the 1star only because there's no way to give negative stars. read more

I'm a high maintenance coffee customer and the staff here answered all my questions and helped me figure out how to place my order so that I could get a European style cappuccino. Thank you it was delicious!!!! read more

Daaaaaaaaaaaaaaaaaaa mmmmmmmm this was the worst drive thru wait time ever.... My 89 year old grandma could have served every customer in the drive thru line quicker than a busted 10 pump chump nut!! Get your stuff together Starbucks on Main! Lol your on Main next to the 15 trying to get to Vegas and I need my caffeine fix. Seriously though buyers beware don't come through at 6pm you will be here in the drive through sitting til 6:36 lol punks I don't even think I want drinks anymore lol but I must wait for Hesperias Finest to get with it. read more

This place is so unreliable. Opens late if they open at all. Customer service is weak compared to other stores around Management needs to get their act together. They're lucky this is a brand thing and not a store thing because as a store they are way below the standard. read more

Jesus. I don't understand how any Starbucks up here can't get drinks right. I go out of my way to order drinks that are easy to make because they never get anything right and still are unable to make it. read more

Their nitro cold brew only works about half the time, but I keep going for some reason. Now their prices have gone up and my nitro cold brew is only half full. Why do I subject myself to such crap service? read more

Starbucks - Too much head. Would you be happy with half a beer? No. Then why serve half a coffee? - Coffee & Tea Near Me - Hesperia, California

See all